Namely Reviews

Good tool, easy to configure and simple to use, with excellent features and very responsive customer service.

Nothing particularly inconvenient, just thinking about improving a few aspects of the configuration system

Easy to use, modern interface with many customizations. Excellent Onboarding tools with e-signatures that create a great first impression with new hires. Integrates with our ATS

Some features could be a little more polished, but none of it critical.

I love the ability to have all of my onboarding forms in one place. Employees are able to electronically sign and eases the onboarding process.

The feature that I like the least is the benefits process. The last two years I have had problems with registering new employees with the insurance and it seems like I end up doing the registration myself so the employees can get their insurance.

We love the onboarding system, it makes everything very easy and automated! We also really appreciate the way Namely takes feedback and acts upon it. They release new features and products every quarter and the releases really are what the customers are looking for. The company is always looking to improve and grow which we really value.

We have had difficulty with the Namely Time feature, it gets confusing for employees and sometimes there are issues with information syncing between the two systems.

With Namely, we have been able to make all of our HR files secure and digital.

I love everything about Namely. My only wish is that they integrated with a larger list of other softwares.

Namely is easy to use. I highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. It has definitely enabled our small People Ops team be able to support our company's rapid growth. It has a great user interface for our employees. Namely is constantly adding new features and improvements, which shows me they are constantly looking to adapt their product to the needs of their customers.

Namely is very much "self-service", which can be great if you have the answers and the knowledge. However, there are some drawbacks with payroll, which can often provide tax & regulatory challenges. Getting a hold of the right person when we have detailed payroll questions, can sometimes be difficult.

I love the viewability of the site for our staff.

Back end functionality and learning. Lots of e-learning but we have admin users who need to be able to have a walk through while they are on their machine to understand. Namely does however, do a good job of having plenty of YouTube videos that show you the walk through.

Namely is easy to navigate, can easily be accessed anywhere, and in my experience, has a small amount of website issues. It's a hub you utilize daily when employed with a company, and a platform you can still access after you've switched jobs. It was very helpful when filing 2022 taxes even though my new company doesn't utilize Namely.

The only feature I remember having issues with was not being able to go back and edit PTO time after the scheduled PTO time period had passed. For example, if i had requested 8 hours of PTO but only took 6, I was unable to edit the next day. My manager would have to completely delete the request, and i'd have to create a new one.

The social feature on the home page was great. I loved how our team was able to celebrate birthdays and anniversaries when they logged on.

When I used it Namely was new to the industry and had some growing pains they went through. Re-orgs and misses on design layout. Was still happy to use it on a daily basis though!

The software flows very well and links everything so it's easy to onboard and offboard employees. The profiles store employee data efficiently and the reporting and analytics is very useful.

There are many inconsistencies or illogical set ups that make the software wonky at times. For example, titles are considered an "object" rather than text. So you have to add every title manually in the backend. THEN, only on the onboarding form can you search titles. Everywhere else you must search the alphabetized list manually for your title. This is just a minor inconvenience. A more major one is how salaries are handled. When inputting a salary for payroll you have to calculate out how much each check should be and input that in addition to listing the annual salary. This might be fine if every other form or field didn't calculate it automatically for you. This seems like a major oversight and really puts into perspective how this software was developed. And that is, many teams working on their own parts without any formal cohesion of functionality. Honestly, it feels like an intern built the whole onboarding piece (which is the function you will use the most).

I liked that this was a one-stop-shop for all things HR and payroll. Functionality was easy and entire platform was intuitive.

The price. As with anything, good service comes at a premium. At least we got what we pay for.

As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.

Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

Clean look & easy to use (for admins & employees).
Truly an all in one platform that makes HR's life much easier & more organized.
My favorite features are: payroll (it's a breeze), onboarding (drastically improved new hire experience & internal document storage), benefits administration (easy to use for admin & employees).
Constantly rolling out new products based on customer feedback!
Amazing and kind support team that is always available by phone and email for questions!

Like any HRIS, it takes time and a dedicated HR individual or team to get it up and running because it's so customizable. The pay off is well worth it though!

The ease of use is what I love most about Namely. For the most part, it is very intuitive and user friendly. Being user friendly makes it easy for me as the admin but more importantly it makes it easy for my employees to navigate.

There is still a lot of room to grow. There are a several functions that I was used to on other (larger name brand) software that Namely doesn't have yet. A major one for me was not having pass enrollment. But they have since updated that and now offer a passive enrollment, which is a relief! I know they are working on a load of new functions and I look forward to seeing what they are.

*Great way to integrate an HRIS system and payroll on one platform.
*Simple and easy interface for users. Very similar to Facebook in design and functionality.
*Lots of great workflows to utilize to eliminate pen and paper documents.
*Namely did fully refund us our money after our implementation was handled very poorly.

Phew, my boss and I had problems with our Namely implementation from the beginning. It seems that the company was undergoing a lot of turnover and restructuring during our implementation, and we felt it. There would be weeks when we would hear no communication from our lead implementation specialist. My boss thought he had quit or had been let go and had to write a strongly worded email before we got a response back. Our Namely benefits specialist then made an error with an algorithm she was using to calculate benefits costs during our open enrollment in November. If hadn't caught the error, our company would have lost thousands of dollars. We have had numerous issues with payroll since open enrollment and have cycled through several specialists since. Last week, my boss and I decided we have had enough and are moving to another HRIS system.