Rootstock Manufacturing ERP Reviews

Rootstock Manufacturing ERP

Manufacturing Cloud ERP Software for Mid-Market Companies

Overall rating

4.6 /5
(10)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.3/5
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10 Reviews for UK Users

Ohad
Ohad
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rootstock is a phenomenal, Cloud-first application residing within the world's best business...

Reviewed on 21/04/2023

I first implemented Rootstock in 2015 as a customer, but since 2017 have been a partner, implementin...

I first implemented Rootstock in 2015 as a customer, but since 2017 have been a partner, implementing Rootstock for new customers, and supporting existing customers in their use and enhancements of Rootstock.

Pros

Ease of customizability, breadth of customizability, simplicity of implementation compared to other ERPs

Cons

UI is a little out-dated, and while Rootstock is working to update to Salesforce's Lightning Experience across the board, there is still room for improvement.

Alternatives Considered

Dynamics 365 and NetSuite

Reasons for Choosing Rootstock Manufacturing ERP

Our version of Oracle was end-of-lifed, and the cost of upgrade was as high as the initial implementation.Implementing Rootstock from scratch cost about 50% of that cost.

Reasons for Switching to Rootstock Manufacturing ERP

The fact that it lives on the Salesforce platform was a big part of our decision.We also loved that Rootstock is a smaller product which means they are more open to customer feedback.
Nicholas
Overall rating
  • Industry: Nanotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

The ERP that works for you

Reviewed on 20/03/2023

Rootstock is very open to hearing what features you believe they are missing or what they can do...

Rootstock is very open to hearing what features you believe they are missing or what they can do better. It's refreshing to have a company that listens to its customers and is trying to move in a direction that is beneficial for all.

Pros

Very user friendly and intuitive. Most features that were "missing" Rootstock had already been partnered up with other companies to fill the gap.

Cons

Financials has been the biggest hurdle to get over when using Rootstock. However, they have taken leaps and bounds in making it better and have plans to go even further. Their biggest weakness could turn into a strength in the near future

Alternatives Considered

Dynamics 365 and NetSuite

Reasons for Choosing Rootstock Manufacturing ERP

Needed a more modern program that was user friendly as well as integration with Salesforce

Reasons for Switching to Rootstock Manufacturing ERP

Integration with Salesforce was major component. This makes our employees jobs easier learning 1 system that translates between Rootstock and Salesforce easy. Cuts down duplicate entries or the need to build custom programs to connect each other.
Scott
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Controllers Perspective

Reviewed on 03/04/2023

I have had great experiences working with [sensitive content hidden] of RS in the finance area and...

I have had great experiences working with [sensitive content hidden] of RS in the finance area and I like that RS is constantly trying to improve the ERP product.

Pros

They are some really awesome features....Inventory related.

Cons

The accounting/finance modules are improving (RS working very hard to make better), but this area was definitely an "afterthought" during production of the ERP....but vastly improving. The fact that there are not any standard financial reports is amazing to me. RS is working on that as well.

Jennifer
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rootstock Cloud ERP - Customizable ERP Software

Reviewed on 14/03/2023

I love it. It really made our entire business flow more smoothly

I love it. It really made our entire business flow more smoothly

Pros

That it's on Salesforce. This makes it a truly remarkably customizable product. Instead of having to change your business processes to match your software, you can change your software to match your business processes. That's a truly powerful thing.

Cons

Set up can be daunting. Because it's so customizable it does require time devoted into building it out. Fortunately, because it's built within Salesforce, the tools you have to help you customize it are relatively easy to learn.

Alternatives Considered

NetSuite

Reasons for Choosing Rootstock Manufacturing ERP

Sage ERP was slow, bulky and expensive to change.

Reasons for Switching to Rootstock Manufacturing ERP

Rootstock ERP is more customizable
Burcu
Overall rating
  • Industry: Wireless
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rootstock Cloud ERP Review

Reviewed on 14/07/2023

It helps a lot for MRP planning, and our daily logistic operation. We gain a lot of time with their...

It helps a lot for MRP planning, and our daily logistic operation. We gain a lot of time with their inter company billing ability for creating po,so between companies automatically.

Pros

It is flexible and dont need any customization, you can able to find an answer for your all business options. Their training portal is really well structured, and they are helping you for your any problem very quickly from their community page once you create a ticket. It impacts your daily workload since it has cloning ability of pleny records once you need to create the similar ones.

Cons

Only I have difficulties to manage app authorization for the user profiles, but it is not due to Rootstock, I think it is the due to structure of Salesforce and this program has hundred of special fields due to nature.

Chris
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Flexible, easy to implement and customize ERP

Reviewed on 17/08/2023

Pros

Rootstock is a full-featured ERP for a mid-tier manufacturer / distributor. Since we already use Salesforce, we were able to use existing admin / technical staff for the implementation and support of the application. Like other Salesforce applications, it is easy to customize along certain vectors such as adding additional fields to existing objects, and the native Salesforce reporting tools are very good.

Cons

Performance is slow in certain areas. This is true of many Salesforce applications, but should be optimized more here. With a smaller user base, you can't simply Google an issue you are having and find the resolution like you can with more established ERPs like SAP or Oracle or Netsuite. There aren't many implementation partners, although we found a good one. There should be more out-of-the-box reporting.

Jeffrey
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rootstock is a key piece to our digital transformation

Reviewed on 18/08/2023

Rootstock has been a key to our digital transformation. We wouldn't have been able to continue...

Rootstock has been a key to our digital transformation. We wouldn't have been able to continue growing at 30%+ year over year without a robust ERP solution like a Rootstock. As a result of our ERP implementation we are managing more projects more efficiently.

Pros

-Native to Salesforce -ERP-MRP-Capacity Planning Workbench

Cons

-Limited Estimating capability-Financial statements-User Interface

Mushtaq
Mushtaq
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

User Friendly

Reviewed on 21/03/2023

Pros

You can use it anywhere anytime you want

Cons

I think everything is good so for me personally nothing I don't like about RS.

Heather
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Manufacturing and Construction Success

Reviewed on 11/04/2024

We have been pleased with Rootstock Manufacturing ERP and the ability to grow our business using...

We have been pleased with Rootstock Manufacturing ERP and the ability to grow our business using this tool proves it was the best decision on selecting an ERP system.

Pros

Well structured program with amazing visibility that seamlessly works with Salesforce to provide an overall platform solution.

Cons

Any implementation is difficult but the customer service from the onboarding process was a huge help.

Alternatives Considered

Dynamics 365

Reasons for Switching to Rootstock Manufacturing ERP

Rootstock being integrated with the Salesforce platform was the key factor in selecting this ERP.
Alex
Overall rating
  • Industry: Fishery
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Rootstock

Reviewed on 11/04/2024

Pros

The fact that Rootstock is integrated with Salesforce makes customization easy for someone with Salesforce Admin experience. Nearly all of our business practices reside in one system now. We can provide users with information/data they could never access before. Rootforms is a great and easy-to-use printing solution. Customer Support is very helpful (although sometimes vast time zone differences can affect response times in some cases).

Cons

Because of our particular needs, we needed way more customization in Rootstock than anticipated. Our Go live date was pushed back twice and we still ran into dozens of issues upon Deployment due to these customizations. Also, almost every time there is a fix for one of our outstanding issues, we are told to upgrade to a newer version, upgrading then causes several new issues.