Fishbowl

4.2 (1,003)
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Simplify, automate, and elevate your inventory management

Overall rating

4.2 /5
(1,003)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support
4.2/5

83%
recommended this app
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1003 Reviews for UK Users

Sukesha
Sukesha
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good place for Job reviews & queries

Reviewed on 17/02/2023

It has been a decent experience using Fishbowl till date.

It has been a decent experience using Fishbowl till date.

Pros

The feature I like best is that you can post work related queries and job reviews and get genuine responses instantly.

Cons

It has a very basic user interface, I think they can work on making it better

Pete
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Integration

Reviewed on 31/12/2024

Great experience. I really enjoy working with our rep.

Great experience. I really enjoy working with our rep.

Pros

The platform set up
The integration set up
Customer service
I really liked our rep

Cons

Making the spreadsheet to import into an excel document

Alternatives Considered

NetSuite

Reasons for Switching to Fishbowl

Fishbowl appeared to be the most buttoned up.

Response from Fishbowl

Thank you for your glowing review of Fishbowl. We work hard to ensure you have a positive experience getting set up with our software and integrating with other solutions. Our Support team will be delighted to hear that you you had a great experience working with your rep. You are wonderful!

Justin
Overall rating
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible Decision - Worst Customer Service - Try Anyone else!

Reviewed on 04/03/2024

Not only did Fishbowl fail to provide adequate communication during the entire process, but they...

Not only did Fishbowl fail to provide adequate communication during the entire process, but they also refused to give me a refund. It's outrageous that they charge such exorbitant fees for subpar service. I highly recommend avoiding this company at all costs and switching to Netsuite instead.

If anyone is considering switching to Netsuite, please reach out to me. I will do everything in my power to help others avoid the mistake I made by signing up with Fishbowl. Shame on this company for their unethical practices and shame on [sensitive content hidden] for being a liar and thief. Stay away from him at all costs if you want any chance of success with Fishbowl.

Pros

The only pro is that its an ERP system that can integrate with your existing QuickBooks, but its not worth it. So please go to someone else.

Cons

I had the unfortunate experience of working with [sensitive content hidden] as my account manager from Fishbowl. From day one, he boasted about being the best in the industry, but I can confidently say that I've never encountered a worse representation of a company.

During our implementation process, it would take [sensitive content hidden] 48-72 hours to respond to my inquiries. This delay not only hindered our progress but also showed his lack of dedication and professionalism. He lied about his capabilities from the start, painting himself as a competent account manager when in reality, he's no better than a shady used car salesman.

Despite expressing my concerns about the importance of timely communication for my business, [sensitive content hidden] continued to ignore me. It was clear that he had no regard for my needs and only cared about making a quick sale. As a result, I decided not to continue with Fishbowl and switched to a more professional ERP service like Netsuite.

Alternatives Considered

NetSuite

Reasons for Choosing Fishbowl

Big Mistake I wish I stayed with quickbooks online, but I eventually switched to Netsuite.

Switched From

QuickBooks Online

Reasons for Switching to Fishbowl

I made a big mistake. I ended up switching to Netsuite.
Jennifer
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great inventory software for small business

Reviewed on 05/11/2024

Satisfied with regular support, problem solving assistance, report writing assistance

Satisfied with regular support, problem solving assistance, report writing assistance

Pros

The ability to track by Serial numbers and shelf life

Cons

Everything has to have custom reports to get what you need

Alternatives Considered

SAP Ariba and NetSuite

Reasons for Switching to Fishbowl

Price was key, but really this is sufficient for our size. Too many bells and whistles creates a people problem to support it.
Evelyn
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great customer service

Reviewed on 17/01/2025

We've been using Fishbowl for years and while there have been some limitations, we have found a way...

We've been using Fishbowl for years and while there have been some limitations, we have found a way to work around those issues.

Pros

Great customer service. Fast response time is appreciated. Nice being able to email sales orders and transfer orders.

Cons

Managing inventory in our sales channel has been a challenge due to the way Shopify reconciles returns/exchanges.

Response from Fishbowl

You are wonderful! Thank you for your kind review. We're so pleased to hear that you've found Fishbowl helpful all these years, and we'll continue to offer great customer service and improve our software to meet your needs.

Giovanni
Overall rating
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excelent option

Reviewed on 02/12/2024

Everithing good so far, and the tech support support us a lot to solve all the issues

Everithing good so far, and the tech support support us a lot to solve all the issues

Pros

It is a very new concept as a data base manager with many options to grow up

Cons

Sometimes we found limitations and they have to find the way to have options for all the companies

Response from Fishbowl

Thank you! You're quite right that there are plenty of ways to improve. One way is our new Fishbowl AI Insights plugin. That makes it possible to generate custom reports, create dashboards, and forecast inventory needs.

This might just provide a lot of the flexibility you've been seeking. Feel free to reach out to your account manager about it. Or learn more on this page on our website: https://www.fishbowlinventory.com/fishbowl-ai-insights

Thanks again for your great review. Merry Christmas!

Adonis
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Airlink Distribution DR by Adonis Diaz

Reviewed on 09/12/2024

It seems to me a well developed application in which you can do multiple processes. It is very easy...

It seems to me a well developed application in which you can do multiple processes. It is very easy to integrate with other applications which makes it very user friendly.

Pros

I like its multiple functions.

It is also designed to be easily integrated with multiple platforms.

Cons

Upgrades. They are very frequent which makes the work difficult.

Response from Fishbowl

I appreciate your review of Fishbowl. It's our goal to ensure you have access to all the features you need to run your business efficiently. I apologize for the inconvenience of our monthly updates. That's the best way we've been able to deliver fixes and new features to our customers. Perhaps we will be able to make that process smoother in the future like it is for Fishbowl Drive users. Their upgrades and updates occur automatically in the cloud without having to restart the server or download anything. Fishbowl Drive isn't quite the same as Fishbowl Advanced, but we're working to get it up to that high standard one day.

Thank you again for sharing your wise words.

Mirza
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome ERP Systsem in Manufacturing Industry

Reviewed on 06/01/2025

Its a very good system especially for production.
Learning tutorial is very handy.

Its a very good system especially for production.
Learning tutorial is very handy.

Pros

Data Tables where you can make your own reports.
Feature Like in BOM where you can set the Manufacturing to Auto Create.
Support Team is very prompt to respond.

Cons

Charges for customize report.
Using data sql and utilize to make your own report feature missing.
When Updating sales orders not updating in Manufacturing module instantly.

Response from Fishbowl

Thank you for your excellent review of Fishbowl. I'm pleased to inform you that we're adding an easier way to customize reports. Fishbowl AI Insights is a new plugin that simplifies the process of generating custom reports, and it gives you access to other advanced tools. You can ask your Fishbowl account manager about it if you like.

Thank you again. We're excited to continue offering you ERP-level manufacturing features and more.

scott
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing customer service

Reviewed on 19/12/2024

the customer service was amazing. There was very little wait time and the person was able to walk...

the customer service was amazing. There was very little wait time and the person was able to walk me through the process clearly. It saved me possibly hours of my own time.

Pros

customer service was the best part. very direct and clear

Cons

aren't really any cons at this point. There are a few things on fishbowl client that are not that direct. example- when adjusting the inventory, there is no option to just adjust. You have to hit the "cycle" button. It's just getting used to the lingo of the software.

Response from Fishbowl

We're so glad to hear that you have had a great start with our software! You are wonderful. A lot of our success comes from our customer service. That team is dedicated to your success, and it really shows in the results you mentioned, like quick callbacks, little wait time, and expert walkthroughs of the Fishbowl software.

Thank you for being patient as you get to know our lingo and learn how everything works. You're so patient and kind. We're excited for you to see even more positive outcomes from using our inventory management features in your business. Have a fantastic Christmas!

Anand
Overall rating
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fishbowl The Great

Reviewed on 09/12/2024

Perfect. Love the software and it is helping us with keeping up with our inventory and work orders.

Perfect. Love the software and it is helping us with keeping up with our inventory and work orders.

Pros

Creating work orders and then linking them with Fishbowl Time.

Cons

BI Reports. I think they should be in more details.

Response from Fishbowl

We think you're great, too! Thank you for your wonderful praise of Fishbowl. We're so glad Fishbowl Time has come in handy for your manufacturing needs, helping you schedule work orders and add labor costs to them.

We're adding more reporting functionality through a new plugin called Fishbowl AI Insights. If you'd like, you could reach out to your account manager to learn more about it.

Merry Christmas!

Steve
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Fishbowl is a workhorse

Reviewed on 02/05/2024

Again, Fishbowl does the job. User friendly and detailed. Lot's of options and ability to add...

Again, Fishbowl does the job. User friendly and detailed. Lot's of options and ability to add different tools as needed, plugins. Customer service has stayed above bar throughout.

Pros

Fishbowl is great inventory management software. We have very large BOMs where we need to be able to track A to Z, inventory to the production line and this does the job. It is as good as you use it and then some. Easy for people to go in and track down information according to their needs, duties and positions. Helpful reports for tracking. Vendor information and history. Customer job tracking. Costing. Great customer service.

Cons

Closing jobs. Once a job or sales is closed, it's pretty much closed. Once it transfers to QB, forget it! It's nice to have the option to be able to go back a little, but Disassembling is not fun. Would like some form of CRM, integration?

Alternatives Considered

First Rate Vantage

Reasons for Switching to Fishbowl

To be honest, at the starting stage, price was very good and doable.
Whitney
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I truly don't know how we functioned without it

Reviewed on 04/04/2024

It's been great. Anytime I've had an issue, the support team has been incredibly helpful in helping...

It's been great. Anytime I've had an issue, the support team has been incredibly helpful in helping me out (shoutout [sensitive content hidden]).

Pros

Fishbowl has been an absolute lifesaver as our business has grown. Our processes before were incredibly manual and analog, and therefore susceptible to a lot more human error. The time we're saving not having to manually comb through printed sales estimates to and then walk around the warehouse to see if we have the inventory on hand to fulfill it them is absolutely immeasurable. So many processes are automated which has drastically improved our accuracy and efficiency, and therefore our bottom line. If we weren't using Fishbowl, I'm certain our business would not have been able to grow at the rate it has, so I firmly believe the investment has more than paid for itself, and as far as I'm aware, we're barely even scratching the surface with its capabilities.

Cons

It's software, so it's going to have its bugs now and then. Fortunately any I've noticed have been a minor inconvenience at worst; nothing has caused our data to be inaccurate in any way. Otherwise, I wish modifying reports was a little more user-friendly. If I could easily add a specific filter to a report, I could be substantially more efficient.

Mario
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Flooring Distributor using Fishbowl

Reviewed on 21/03/2024

From the start they have been upfront and honest and having played around with giving me a very...

From the start they have been upfront and honest and having played around with giving me a very high price at first and then lowering it down by 50% like other companies that I dealt with. It’s nice to have the upfront and honest conversations without failing like I’m getting a sales pitch from, a company that just wants to make the sale. Fish bowls, seals representatives. Their internal staff have been very professional from start and throughout the process so far.

Pros

All of the pertinent information that my staff can utilize to help them be better at helping our customers.

Cons

Setting up all of the information. Although they have spreadsheets that you can fill out, it still takes a little time to gather all the information to insert it into the system like any other company.

Alternatives Considered

NetSuite and CMiC

Reasons for Switching to Fishbowl

We chose fishbowl because we felt it had everything we needed, and everything was explained to us efficiently. We also had multiple Q&A’s done with fishbowl representatives that were professional and never felt like they were just trying to sell us quickly. Also, we felt very pleased with their pricing structure.
Godofredo
Overall rating
  • Industry: Semiconductors
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Inventory built from the ground up.

Reviewed on 28/10/2024

I’m truly enjoying my experience so far! I’ve managed to build my inventory from the ground up, and...

I’m truly enjoying my experience so far! I’ve managed to build my inventory from the ground up, and the transition has been remarkably smooth. One standout feature is the flexibility in generating reports; I can create various types, from detailed inventory tracking to comprehensive transaction reports and item monitoring. There’s an extensive range of functionalities to explore, and I’m excited to dive deeper into all the possibilities. Additionally, the tech support has been a tremendous asset. They’ve provided invaluable assistance every step of the way, especially since I started with no prior knowledge. Their responsiveness and guidance have made this journey much easier and more enjoyable

Pros

Easy to use, generates numerous reports, and simple to navigate.

Cons

Report cannot be generated for each vendor.

Casey
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Company

Reviewed on 20/11/2024

Great use for us. Sometimes issues come up that can be easily resolved.

Great use for us. Sometimes issues come up that can be easily resolved.

Pros

Great for a small manufacturing company.

Cons

Not as robust for a large manufacture less options

Julie
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fishbowl Changed Our Business

Reviewed on 13/05/2024

The training experience was excellent and once we were fully up and running and felt comfortable,...

The training experience was excellent and once we were fully up and running and felt comfortable, it's been such a game-changer for us.

Pros

It's extremely helpful to track our inventory at multiple warehouses and for planning our future inventory needs. The wide array of reports is super helpful for a growing business such as ours. It's extremely helpful for us to be able to track what's been ordered by a customer, what is left in stock, and if we have anymore stock coming in. It's truly changed the way we do our business.

Cons

It was definitely a learning curve for a lot of people on our team and some processes can be a little tricky until you fully understand exactly how it works.

Sabra
Overall rating
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New to Fishbowl - Love it

Reviewed on 04/09/2024

So far, so good. We have only been "active" for a few weeks but Fishbowl is already helping us...

So far, so good. We have only been "active" for a few weeks but Fishbowl is already helping us track our inventory and sales orders.

Pros

The training was thorough and we felt well prepared to start using Fishbowl. The interface is very intuitive and easy to work with.

Cons

I would love to be able to have more customization features....like reporting; customizing the packing slips/invoices

Alternatives Considered

Zoho CRM

Reasons for Switching to Fishbowl

cost and ability to have the services that we needed.
Todd
Overall rating
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome customer support

Reviewed on 09/04/2024

We have been very pleased with our Fishbowl experience.

We have been very pleased with our Fishbowl experience.

Pros

Our implementation Specialist was absolutely incredible. When you has this level of customer support, implementing was a breeze. I don't know that we ever had a question that he could not answer.

Cons

There are some reporting barrier on canned reports that is a bit frustrating, but I am sure there are work arounds for those.

Ginger
Overall rating
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fishbowl is a great program if you need help with your inventory

Reviewed on 13/06/2024

I've truly enjoyed working the system and have gone into multiple companies to program their...

I've truly enjoyed working the system and have gone into multiple companies to program their inventory systems.

Pros

I found it easy to understand and program

Cons

I found in the beginning, years ago when I started working with the customer support teams, I was able to figure out the answer and programming before the support worker and I taught them something. We were all learning together.

Mike
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Dishonest, No Integrity

Reviewed on 01/02/2024

Pros

My software implementation specialist was friendly.

Cons

I wish I would have thoroughly read these reviews before making the awful decision to give fishbowl a try. I had been in the market for this type of software for a while and had a long conversation with a fishbowl sales rep who promised me that fishbowl could do exactly what I was needing. I was hesitant, because it did not seem like this was true, but he promised me they could do a "custom build" that would address my company's specific needs. Most importantly, he assured me over and over that I could get a full refund if it turned out that the software was not a fit for my company. He promised that I would be able to go through training, implementation, and use the software for a full 30 days after the end of training to decide if it was going to work out. So I spent countless hours over the next several months in the training and implementation of the product. Throughout the training, I expressed my doubts that it would work out, but I had hopes that the "custom build" would be the solution. Training concluded, implementation began, I tried my best to make this thing work for my company, but we were approaching the money-back deadline, no custom build had been provided, and I could not see any way this software would do what I needed. So I attempted to contact my sales rep multiple times via email and phone but got no response. Miraculously, four days AFTER the deadline, I was finally able to communicate with someone who informed me that my sales rep was no longer with the company and that I had missed the deadline for a refund. So let's try that custom build now and see if that'll work. So we did, and to no one's surprise, it was still useless. I again asked for a refund at that point but was denied - "past the deadline." And all this communication was by email because they refuse to offer a phone number to actually speak with someone. So after a complete waste of $14,000 and about year of my time, I'm right back where I started, except poorer and older. I would STRONGLY advise thinking twice before entering into any relationship with fishbowl.

Joseph
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fishbowl Review

Reviewed on 18/11/2024

Overall, the system is a great tool. It does take some time to get used to navigating and understand...

Overall, the system is a great tool. It does take some time to get used to navigating and understanding how to successfully fulfill each step in the operation cycle. After spending a month in the system, I am confident navigating and working in it. The system could use a new skin.

Pros

Flexibility of the platform to account for many different obstacles that can occur in operations.

Cons

Navigating through the different boards in the program. There are no Tool Tips available to help the user understand what each button's function is. Also, after a user sets the what their screen preference is, the screen will default back so the next time the user goes into a specific board, they need to readjust the frame.

Ariel
Overall rating
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy to understand and helpful support team

Reviewed on 26/11/2024

It has been easy to learn and I don't have many complaints about it!

It has been easy to learn and I don't have many complaints about it!

Pros

The support team is very knowledgeable and responsive!

Cons

I would love to customize reports on my own, make changes to the layouts, etc.

Response from Fishbowl

You rock! Thank you for your thoughtful review of Fishbowl. I'm excited to introduce you to our new Fishbowl AI Insights features, which enable you to customize existing reports in just the ways you mentioned and generate entirely new custom reports in minutes without having to go through the Custom Reports team.

Please contact your Fishbowl account manager to learn more about Fishbowl AI Insights and get started with it. And check out this link for more information: https://www.fishbowlinventory.com/fishbowl-ai-insights

Fishbowl is only getting better, and a lot of that improvement is in response to wonderful customers like you sharing your thoughts on new features you'd like to see in our software. Have a great day!

Marja
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Fishbowl, Wish we could switch over to something that works better!

Reviewed on 20/10/2023

Pros

Not a whole lot. Tracking the location of items: For us many items come and go in inventory; they go from the warehouse to staging, to deployment to return from deployment to RMA and back to inventory. We are currently looking at asset management programs rather than inventory management programs. This program probably works ok if you are stocking 20 of this and 10 of that and then using them in different work orders. For us this is not really working well at all.

Cons

It Freezes, which got blamed on it being on our server, we checked into it, it was on theirs. Some days reports don't run, this was blamed on our server space but we could not get a quick answer on how much we have and how much we used. If you put a picture (you can only put one) on the parts side you cannot see it on the inventory side - neither can you see any notes that are made on the parts side on the inventory side. You can switch from parts to inventory but not from inventory to parts. You cannot edit a title of an item in inventory, you have to go back to parts. You will end up using more and more space on the server because deleting an item or deleting a location is not possible. This is a program that probably was state of the art when we started using it but has not grown with the time. We tried using Fishbowl Go: not a fan. I can find an item using it but moving it works much better on the computer. You cannot search for an item by serial number of extension ID. I could go on but what is the point!

Amber
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gamechanger

Reviewed on 11/04/2024

Great I'm excited to see how it develops within the next year.

Great I'm excited to see how it develops within the next year.

Pros

I love how it can do so many things. There are so many different settings and options to accommodate your experience..

Cons

I do feel like training will never stop because there is so much to learn.

Derek
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Flexible and Full Featured

Reviewed on 21/03/2024

It has been good, and is getting better all the time. Telephone support and dedicated Account Reps...

It has been good, and is getting better all the time. Telephone support and dedicated Account Reps are excellent.

Pros

It can support several inventory costing methods, multiple currencies, integrations with the most popular sales channels, and has the best mobile app for Zebra scanners that I've seen -- and I have compared all of the major players in the space. The initial cost for Fishbowl is low, and grows as you grow and can afford it, through per-seat licences.

Cons

Some of the user interface design could be more intuitive (such as through the use of proper tab and body structure, or placing controls in close proximity to the data being controlled). Email-based support borders on useless.