Payoneer

4.3 (726)
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Send and receive money locally and internationally

Overall rating

4.3 /5
(726)
Value for Money
4.0/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
3.9/5

85%
recommended this app
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726 Reviews for UK Users

Niel Winston
Niel Winston
Overall rating
  • Industry: Architecture & Planning
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honest review for payoneer

Reviewed on 07/06/2024

Im very very very absolutely happy using payoneer also in my work when it comes on payday it is...

Im very very very absolutely happy using payoneer also in my work when it comes on payday it is very easy to transfer your payment less hustle and very fast transaction also no charges apply I HIGHLY RECOMMEND THIS PAYONEER TO THE NEW USERS AND BUYERS WHEN IT COMES TRANSACTING MONEY

Pros

I like transfering payoneer to another account it has no charges im very very very satisfied and happy using payoneer

Cons

I like payoneer when it comes in transacting money its very fast and very easy to transfer your money and very safe

Peter
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

The best payment service provider for international payments is Payoneer

Reviewed on 08/08/2023

It has been a good experience with them here in Nigeria.

It has been a good experience with them here in Nigeria.

Pros

A great platform for making and receiving payments is Payoneer. When Payoneer is supported, we can send and receive money from any nation to any other. Payoneer is quick, safe, and dependable.

Cons

I would say that I objected to their exorbitant prices. Even though it might only be my local exchange rate, it's still a fantastic platform for transacting in other currencies.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Payoneer is most ugly, unreliable and stupid system I have ever work with

Reviewed on 27/06/2024

If you have the opportunity to use alternative services, forget about Payoneer, otherwise you will...

If you have the opportunity to use alternative services, forget about Payoneer, otherwise you will have a lot of troubles, pain and wasted time.
Payoneer sucks!

Pros

Nothing, payoneer payment system is just sucks.

Cons

The security system is paranoid, they force you to provide a bunch of documents (more than in a regular bank).
The account is often blocked for strange reasons.
It is impossible to make payments within the system (the stupidest limitation)
Two-factor authentication does not work well; messages are often not sent, leaving you without access to your account at the most critical moment.
Also, you are often forced to change your password, but since your account is blocked while changing the password, you have to solve this through the support service, which works very poorly

Adeel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very satisfied & delighted Payoneer client.

Reviewed on 01/12/2024

Happy and satisfied client of Payoneer for 8+ years. It's been a very smooth integration and...

Happy and satisfied client of Payoneer for 8+ years. It's been a very smooth integration and working. Great team to work with.

Pros

Ease of use for both clients and company. The biggest plus being their global reach.

Cons

Initial integration was a bit of hump, once past that everything works like a charm.

Luciana
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy platform to receive payment from anywhere in the world

Reviewed on 17/10/2024

I used it to receive payments with a company I worked for for a couple of months, and to eventually...

I used it to receive payments with a company I worked for for a couple of months, and to eventually receive payments or transfers from colleagues, it's great to have this platform for when you are in different currencies.

Pros

Easy way to receive international payments, with flexibility to send it anywhere you want. Great for when working for a company outside with a different currency.

Cons

It takes to long to receive the deposits to another bank account and the fees are high, but worth it.

Rajna
Rajna
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Unauthorized Transactions - How Payoneer deal with money theft

Reviewed on 15/01/2024

My overall experience is horrible. Payoneer keeps stressing me out, there was one security breach...

My overall experience is horrible. Payoneer keeps stressing me out, there was one security breach when I lost my money, and they didn't do a thing for a month. Today, I got another warning of a suspicious attempt. I stood out that I didn't want to be their customer asking them to reverse the unauthorized transaction ASAP, and what I got was another attempt to be robbed. I will raise a lawsuit against them ASAP for the stress they are still causing me.

Pros

Nothing. My money was stolen, and I am dealing with the irrelevant staff who have had no idea of what is happening with my case for a month now. Today, after everything they are putting me through I experienced a second suspicious login attempt. I am forced to be a customer because of Payoneer's irresponsibility to reverse the transaction and bring my money back. I have to still be their customer against my will! Til when?

Cons

It is so easy to steal someone's money through Payoneer, and they keep the victims of their scams without an update forever. They practically force people and expose them to more stress by not doing anything to resolve money theft, the process of reversing unauthorized transactions is the opposite of what they stand for in their policy!

Milomir
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Expensive, bad service in the sea of much better competitors.

Reviewed on 04/12/2024

Creating an account was easy but getting a card was very complicated, especially since they asked...

Creating an account was easy but getting a card was very complicated, especially since they asked me to receive my first payment before I could even start the application. Their Customer Support was slow and their agents kept bombarding me with predefined answers that had little or nothing to do with my questions.

Pros

There is frankly not much I like about Payoneer. I was forsed to use it for about a year due to a contract I did - and Payoneer was the only payment option.
I guess I could say that the transactions were fast, but other than that, there's nothing positive I can think of.

Cons

High fees - especially for withdrawing funds from the ATM

Carlos Sebastian
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Payoneer!

Reviewed on 09/12/2024

Awesome and friendly user all the times.

Awesome and friendly user all the times.

Pros

Friendly way to use it, no problems at all.

Cons

Until now, more than 2 years using it, no complaints.

DARRYL
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

TERRIBLE CUSTOMER SERVICE

Reviewed on 31/10/2024

The worst support experience of any company I've ever dealt with. There is no phone number to...

The worst support experience of any company I've ever dealt with. There is no phone number to contact. The email support constantly "resolves" the support ticket without an update. I've tried to use the platform and nothing works. The documentation is terrible and doesn't match the online portal. This service was a complete was of time

Pros

NOTHING. This was a complete waste of time and effort

Cons

CUSTOMER SUPPORT IS TERRIBLE, ONLINE PORTAL IS CLUNKY

Julian
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Payoneer user for 3 years

Reviewed on 09/12/2024

It has been great, easy to use, the rates to withdraw money to Latam are great.

It has been great, easy to use, the rates to withdraw money to Latam are great.

Pros

Easy to use, application is fast, intuitive.

Cons

If something happens with physical card is hard to block. Transfer to bank accounts in the US it's expensive should have better rates and not a percentage of the money transfer.

Maksym
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Payoneer stole my $34 000

Reviewed on 16/08/2024

My balance was disabled with over $34,000 on it. I did not get any reason or deadline for the...

My balance was disabled with over $34,000 on it. I did not get any reason or deadline for the return of my funds from customer support.

I also did not violate any laws or rules and conducted my business activity following all necessary procedures and rules. Nevertheless, Payoneer blocked me, basically took my funds and refuses to tell me when they will return my money or what I should provide to speed up the process.

Payoneer is the worst, most stressful experience I have ever had, and I sincerely hope that the SEC will prosecute this fraudulent company. Maybe they will learn a lesson and stop committing fraud and illegal activities against their customers.

Pros

Nothing, they stole my money. They are fraud and scam

Cons

Customer support, shady process, STEALING MONEY

Vivek
Vivek
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Payoneer: Your Trusted Partner for Secure and Seamless Cross-Border Payments

Reviewed on 27/05/2024

Payoneer allows users to withdraw funds to their local bank accounts or prepaid Mastercard,...

Payoneer allows users to withdraw funds to their local bank accounts or prepaid Mastercard, providing flexibility and convenience.

Users can transfer funds between Payoneer accounts quickly and securely, enabling efficient financial management across different currencies and accounts.

Pros

Seamless cross-border payment solutions
Flexible withdrawal options and currency conversions
Integration with popular marketplaces and platforms
Secure and compliant financial services
Responsive customer support and extensive knowledge base

Cons

Fees may vary depending on the type of transaction and currency conversion rates
Verification and approval processes may take time for new users.

Limited availability in certain countries or regions compared to other payment providers

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Payoneer Review

Reviewed on 16/09/2023

Pros

The fact that I can receive multi currencies from any part of the world is thrilling.I can receive payments from various marketplaces (which include KDP) and also get paid by clients from freelancing sites in their desired currency especially in situations where PayPal options aren't considered or available.Payoneer instantly creates a bank account for me in US (where as I'm not a US citizen) and I can receive payments globally.

Cons

In as much as payoneer is a great transaction tool, getting it all set up and running is pretty stressful.Even after registering with them and verifying my email, I couldn't get access to the bank details they created for me.I had to go to the website (initially I was using the app) to lay complaints and that was when I found out I couldn't get access to my bank details unless I've received payments of up to 50 USD.Honestly I didn't like the outcome.The bank details contains a routing number with which I could receive payments but I couldn't get access to it unless I've received a deposit and there was possibly no way I could receive any deposits without a routing number.Another payoneer user deposited 50USD to my payoneer account and that was how I got access to my bank details.I honestly suggest if the feature can be adjusted because sincerely speaking, the whole procedure was exhilarating and some users might end up not using payoneer but go for other options.

Jonathan
Overall rating
  • Industry: Translation & Localization
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Get your payments everywhere

Reviewed on 11/07/2024

I have been a payoneer user for 5+ years and it has been a great tool for me. I have access to a US...

I have been a payoneer user for 5+ years and it has been a great tool for me. I have access to a US bank account, which is accepted for most of the US employers and platforms for DD.

Pros

I can receive and withdraw my money everywhere.

Cons

It could be expensive to transfer internationally if you dont have the debit card.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

ideal for receiving payments from companies

Reviewed on 01/04/2024

Very good, the first time I received payments they were fast and I paid very easily with my card in...

Very good, the first time I received payments they were fast and I paid very easily with my card in international stores without hidden costs, very economical

Pros

Ease of receiving payments, it is very easy to link the account to receive the money quickly

Cons

Not everyone uses Payoneer and many times you need to withdraw the money to be able to send it through another service

Ibrahim
Ibrahim
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amazing virtual banking services

Reviewed on 27/12/2023

The app is smooth and I keep using it on a weekly basis. I faced a delay in a payment once but the...

The app is smooth and I keep using it on a weekly basis. I faced a delay in a payment once but the customer service helped me through it and they were very welcoming and they processed my payment quickly.

Pros

I used payoneer 2 years ago for an outbound transaction and I was shocked by the reliability of this online bank. As a banker I know that only few online banks around the world who are really trusted and fast and since then I decided to continue using this online bank in any outbound transaction. It’s not complicated at all it’s simple, fast and reliable

Cons

The only negative comment is that it’s a bit expensive in commissions but for me the most important thing is reliability honestly

Muhammed
Muhammed
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Payonner Nino

Reviewed on 03/08/2023

My experience in Payonner is amazing, I really love him. I recommend it to everyone.

My experience in Payonner is amazing, I really love him. I recommend it to everyone.

Pros

I am very pleased with the fact that I receive my payments very easily from stores such as Amazon and eBay in Payonner.

Cons

It's frustrating that Payonner cuts high commissions for sending money, I hope they get rid of the high commission rates soon.

john
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for sending payments to different countries!

Reviewed on 11/04/2024

I have used them for over 3 years and have not had any issues with them in sending payments.

I have used them for over 3 years and have not had any issues with them in sending payments.

Pros

When I have to send a payment to a remote worker, Payoneer is the preferred payment processor by many of them. It's reliable and pretty affordable. You also have the option to have the recipient pay the fee, or you can pay it. They accept a variety of payment sources, from bank accounts to cards.

Cons

The fees could be a bit lower, but they are manageable.

Guadalupe
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Not the best but it works

Reviewed on 29/10/2024

I have my Payoneer account because of my job. If I had the opportunity, I would not have chosen it....

I have my Payoneer account because of my job. If I had the opportunity, I would not have chosen it. On the other hand, I have taken advantage of the debit card provided and have beefed up security with double verification.

Pros

It has different currencies to use and is easy to understand. You can have a debit card for each currency you use.

Cons

The mobile app is useless. It has experienced safety issues in the past that make me unsure to recommend it.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Beware: Payoneer has a big security hole

Reviewed on 16/02/2024

Pros

It's really easy to use, and most companies are already aware of how to use Payoneer.

Cons

Given the popularity they have, it's a wonder why they only implement MFA through SMSs. They have been recently breached, with people all life savings, and yet they don't implement OTP or other MFA method. Also, costs are way pricier than the competition.

Dory
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

TERRIBLE SERVICE DO NOT USE!

Reviewed on 04/03/2024

Worst experience ever. Will make sure i let all other companies i know to advoid using their...

Worst experience ever. Will make sure i let all other companies i know to advoid using their services.

Pros

Nothing at all. They have the worst customer service you could ever experience. Rude and unprofessional and do not care to help at all!

Cons

Worst customer service ever experienced. No help from their team very unprpfessional and EXPENSIVE! Do not use this company avoid all the fake good reviews

Germán Augusto
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Payoneer is great

Reviewed on 27/09/2024

Getting my first paychecks and finding everything really easy to use.

Getting my first paychecks and finding everything really easy to use.

Pros

It was my first virtual wallet and it helped me grow tremendously.

Cons

I found other more suitable options so I don't use it as much.

Suzette
Suzette
Overall rating
  • Industry: E-Learning
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Payoneer Excellent for Payments Processing

Reviewed on 21/11/2023

Pros

The payments are available immediately and can be withdrawn at any time.

Cons

The payment withdrawal limit has a negative impact on staff as they can only access their money once they have made enough to reach the payoneer minimum required amount. It is not very convinient.

Erika
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Secure and easy-to-use cross-border payments platform for everyone who needs it.

Reviewed on 19/09/2023

My experience was very positive, I never had any problems, and it was always very safe to receive...

My experience was very positive, I never had any problems, and it was always very safe to receive the money.

Pros

I really like the fact that there are several currency options for receiving, and the easy way to transfer to my account.

Cons

There really isn't anything I don't like about this platform, I've already recommended it to many people and continue to do so.

Stéphane
Overall rating
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A good payment solution

Reviewed on 27/09/2024

Pros

It facilitated international transactions

Cons

It was difficult to get a card shipped to me overseas