ManageEngine Mobile Device Manager Plus Reviews

Easy to useRapid deploymentLocal support from a partnerPossibility to request features directly from UI

Some features are somewhat "hidden" in different part of the systemSometimes the kiosk app on Android allows users to escape the kiosk mode (Android 7)Enrollment of devices can be a bit tricky when the device is stuck in "staged" mode

Easy to use and ManageEngine has a lot of information on their web page to configure and create profiles to our mdm devices.

The compatibility with some devices but it depends not only of MDM software. I think is an issue with other platforms specially with android and multiple manufacturer of the mobile device.

I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

Easy to understand the product and configure. Everyday My team manage more device quiet simple and effectless.

We see product improvement and new feature release frequently.
Free trail will help us to do more things

Our use case fill fulled by 100%, no drawback found so far

The low cost of entry is the best I found out there. We primarily use our MDM to put devices in multi-app kiosk mode. ME MDM provides us with everything we need in an MDM at an unbeatable price!

And, here's a story about my experience with ManageEngine's top-notch technical support ....
At first launch of the MDM, we discovered the app wasn't 100% compatible with our devices, because they were running a non-updatable older Android OS (ver 4.4.2). ME immediately went to work to figure out the problem. After about one month of testing and tweaking, their app developers delivered a fix and the app's successive version have all worked perfectly since. They truly put the customer first!

Honestly, I have no complaints about this app. But, to be fair, we're light users of the app...we only use it's geo-tracking and kiosk mode features. So, we've never put every feature of the app to the test. There may be a downside out there somewhere, but I haven't found one yet.

The product has a plethora of features. It is compatible with both iOS and Android devices. This is something that many products don't have. Support is very responsive.

The interface is a bit confusing. You have to go "fishing" to find where various settings are because there is a quite a bit of duplication throughout the interface. Several of the tabs along the top should be combined.

The software enables smart control of the device and allow only one application to run on the android point of sale devices.

The difficulty to change settings of the MDM outside the portal from the device. There is no option to remedy the configurrations on the android device.

It was very easy to use apple business manager along with the mobile device management system to enroll as well as distripute apps to my companies Ipads. We will be continuing to monitor our Ipads through their system as our company grows.

There wasn't anything I overly disliked about the software, I found the free trial period was pretty short other then asking for extensions which I found ManageEngine to be very good about. I am also at a smaller company and only managing 10 devices at this point however they charge for a minimum of 26 devices once the trial period is over.

It has a lot of features for the price. Amazing options available that you have to pay a lot more for from other vendors for example containerizing is something that was great to find on it since most do not have it. Kiosk mode, works with all major platforms, black and white list options auditing reports and asset management were all options we liked.

It did not consistently push software out to users and it was cluttered for the interface.

Being able to control device policies. Very granular and intuitive to configure.

Nothing really. It met all of our needs.

I love the form and function of this MDM, It has all of the functions of other MDM's in a much more user-friendly interface.

Training costs seem to be a bit high, but could be broken down more.

ManageEngine MDM goes beyond the features of other MDM solutions, offering comprehensive device management, effortless app distribution, robust security, and more, all under one roof. Even non-technical users will find it a breeze to use. Whether you're managing Android, iOS, or Windows devices, ManageEngine MDM has you covered, providing seamless control across all platforms. Say goodbye to manual app installation! ManageEngine MDM lets you distribute apps automatically across any device, saving you valuable time and resources.

While easy to use, the web console's interface could benefit from a bit of modernization. It's not a deal-breaker, but a fresh look would be nice.

The knowledge base is great and very helpful in getting started. Onboarding devices and deploying configurations is fairly easy. Having the depth in capability in one MDM to manage Windows, MacBooks and Ipads is very useful

There are many overlapping methods for use and this redundancy creates wastes of time in learning how to use the software. Deploying configurations takes too long even here in the office with strong network speeds.

MobileEngine's MDM Plus is comprehensive. It has the features I need and gives me the help and documentation to implement it. I am impressed and satisfied with the free trial and expect to fully implement this in my organization - along with other Zoho ManageEngine products. I have been searching for the MDM software that has the features I need, and here it is.

Interface can seem a little too stale, could use a refreshed design. I can't make use of every feature but that is a limitation of my hardware not about MDM Plus.

Easy Setup and deployment. Ongoing management and changes are straight forward as well.

Integrations with 3rd party MSP tools are not available