CureMD Reviews

Papers and pens are Shakespeare days! Cure MD not only makes you feel as if your in the future but also saves you massive amount of filing time and organization. You can store years worth of disclosed confidential medical imaging reports, blood results and much more. The staff loves Cure MD simply because its simple to use.

Cure MD has no cons! You need Cure MD in every medical office!!

The service I recieved was subpar. The people dealing with my account could barely speak english

The service I recieved was subpar. The people dealing with my account could barely speak english. I was lied to while signing the contact, and had to pay 8,500 because I optioned not to use their service. I asked specifically about this issue and was lied to, do not use this company, they are aweful

I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.

I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.

Their development team is very flexible with clients' requirements.

They can do better than what they already did to their 10G theme.

It's potential to combine PM/EMR and billing solutions. The RCM team is great and customer friendly. If only you could get the RCM team for every help.

The PM/EHR implementation team is rude and not helpful. They spend 2hr trainings on GoToMeeting showing you on their computers how it works but then when you follow their steps on yours it doesn't . They say multiplatform but you only get full function in IE and it's written in ASP. You spend hours creating templates for them to upload and then they don't use yours but insert their shortcuts (components) that are NOT shortcuts. The provider calendar won't let you reschedule a patient. They want you to re-watch their 2hr training videos to get questions answered before asking them for help. If you need to troubleshoot they call it "training" and then want to charge you if you have too many "trainings" when they should be paying you to troubleshoot.

Appoinment scheduler is very simple and userfriendly

There are glitches that makes it slow sometimes

Pretty simple to use. Everything is very easy to navigate. You can also use some of this software features on their app which is awesome when you are out and about! This software is pretty great, but as other uses say, it could be easier to use.

Only works with internet explorer, which I REALLY dislike. Needs to be available on other browsers.

they were helpful until we took billing away from them as they we were bleeding money and they seemed not to care much

PLEASE DO NOT SIGN UP FOR THIS EMR.Customer service is absolutely horrible. we have taken billing from them as they were doing a horrible job and practice was bleeding money and ever since, it's been an extremely frustrating experience. our access has been denied all the time, we will be in the middle of writing and complex patient note and the system will log out by itself and when ask for help, there is none and you will get the usual "something must be wrong with your computer so let's do a screenshare". extremely horrible customer service and EMR is just not up to the par. it lacks so much that new EMR's will offer, I would highly recommend STAYING AWAY FROM THIS COMPANY.

easy to use after overcoming the initial learning curve which can be steep

Full of bugs, prescriptions don't go through often, billing is clunky
once we switched to different EMR our reading access to patient charts was blocked after 6 months. Most EMR will give you free read only access to your patient charts for 5 years. CureMD asked us to sign another contract to provide read only access to our patient data after 6 months.

You can type on it. You can also bill through. Not too much to say here.

At least once a month, the site goes down. This fluctuates, but sometimes happens more than once in a month. I constantly get behind on notes because this software crashes. I'd recommend any other software that I've used so far.

I LIKE THE THEY HAS PROGRESSED AND THAT YOU CAN MORE FROM FIELD TO FIELD EASLY, CLAIM SCRUB, ALSO WITH THE ICD 10 WILL IDENTIFY THAT YOU HAVE USED WRONG CODE

I DIDN'T SEE ANYTHING THAT I HAD ANY NEGATIVE FEED BACK AT THIS TIME, I AM INTERESTED TO SEE HOW REPORTS WORK

Everyone at CureMD offers the upmost assistance with the EHR. Everything from reports to creating new features on our behalf.

Lab orders are labor intensive to catch up on. Meaningful use is difficult to understand, but CureMD has lead a well trained staff that is easy to follow through with.

the thing i liked the most was the fact that it’s Web based.

what i liked the least was Some features are outdated and they would market services knowing their employees aren’t fully qualified

The system is extremely slow and kicks you out of the emr for no reason. You end up spending double he amount of time.

no support systemaccess blocked to retrieve my patients records

Its easy to use . And simple easy to go around.

There is no Tech support on weekends. No person available and you cant leave voicemail for anyone because everyone's mailboxes are full. You email no one answers And try to do live chat that's not available either. Its for doctors so they don't work on Saturdays,

There aren't many, if any, pros this software has to offer versus any other ambulatory EHR system. If you need basic, you can certainly take a look here.

The support was awful. They didn't know their own software. They'd tell me a function wasn't possible, and after a while of me toying with the software, I figured out how to do it. I had multiple account managers before I finally got rid of this software.

Affordable. I do like the new contact we have with them. He is much more attentive to our needs than the previous contact.

Not very user friendly. Does not operate on any browser except Internet Explorer. Slow to respond to command. No split screen capabilities. Poor reporting system that is not suited to our needs. Time consuming to verify patient information. Time consuming to enter new patients in the system. Eligibility checks are often incorrect. limited on it'#39;s usability on Ipads. No Kiosk capabilities. We are a mental health clinic which is not their strong suit.

Our provider are using this to write a medical notes for patient

During the scrubbing of claim you face some time issue this part need to be improved

Best software and support for an affordable price. with CureMD we can chart and bill so easily. High quality and quick implementation with responsive support.

CureMD used to work with Internet explorer only but recently they updated the system to work on all browsers.