EHR YOUR WAY

4.9 (440)
Write a Review!
Streamlined care for mental health professionals.

Overall rating

4.9 /5
(440)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

98%
recommended this app
Sort by

440 Reviews for UK Users

Amy
Amy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EHR Your Way is a great companion to care!

Reviewed on 12/12/2023

Excellent, responsive and for the most part the best I have ever seen!

Excellent, responsive and for the most part the best I have ever seen!

Pros

It is one continuous medical record with options to search documents by name and by chronological order. This aids in the team approach and has ensured continuity of care for our thousands of patients.

Cons

Some of the features or searches require contacting the EHR team.

Response from EHR YOUR WAY

Hi Amy,

Thank you for the review and keep up the excellent work of helping others 24x7!

Have a wonderful week.

Jay

Nicole
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EHR Your Way Positive Review

Reviewed on 04/01/2025

My overall experience with Your Way has been positive. As mentioned above, it's user friendly, the...

My overall experience with Your Way has been positive. As mentioned above, it's user friendly, the layout is convenient, and the ability that our agency has had to build what we have has been good.

Pros

Your Way has been so user friendly since our company has began to use it!

Cons

It's hard to think of anything that's been bad about it, other than behavioral health not being connected to medical within our agency - but this is not an EHR issue, it's an agency issue.

Brittani
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

I am not a fan of this.

Reviewed on 22/12/2023

Not very good at all there was no training offered.

Not very good at all there was no training offered.

Pros

Navigation keys, font, print, size, color, schemes, editing and recovering

Cons

Difficulty locating, switching to different tabs, not saving automatically

Response from EHR YOUR WAY

Brittani C.
Nail Tech

Hi Brittani,

Salma tried to reach you but it appears that you're in a new line of work as a Nail Tech. All the best in the new career.

Hi Brittani,

Thank you for the candid review and I'm sorry we haven't met your expectations.

I've sent an email to you and Salma who will meet with you and see how we can improve the experience.

Have a wonderful week.

Jay

Katie
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use

Reviewed on 10/10/2024

I enjoy using EHR YOUR WAY due to it's ease of documentation storage, documentation completion and...

I enjoy using EHR YOUR WAY due to it's ease of documentation storage, documentation completion and making appointments. I also enjoy the option to send appointment reminders either by text message or email.

Pros

I like how easy it is to navigate documents and make appointments

Cons

It often says that I have incomplete assessments even if they are completed

Response from EHR YOUR WAY

Hello Katie -

Thank you for the review.

Please note that we do not have other complaints of completed assessments saying they aren't complete. Kindly submit a trouble ticket so support and look into this.

Have a wonderful holiday season!

Jay

Deanna
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 30/12/2024

Easy to use and user friendly overall. User-friendly interface and customization options. It is...

Easy to use and user friendly overall. User-friendly interface and customization options. It is beneficial for streamlining workflows and improving patient care. It typically offers features like flexible templates, mobile access, and integration with other systems.

Pros

It is customizable and can choose the way you want your notes to look.

Cons

Sometimes it takes a while to get changes to EHR.

Nicole
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall Great platform

Reviewed on 22/01/2025

Overall great experience. It is simple and easy to use.

Overall great experience. It is simple and easy to use.

Pros

It is very convenient and straightforward. I never have technical issues but there is always support available.

Cons

It would be nice to have a grace period where you can edit submissions made within a short period in case of user errors

Ken
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ken review

Reviewed on 22/01/2025

Very user friendly. Easy to get reports.

Very user friendly. Easy to get reports.

Pros

Smooth system. Easy to use. Able to color code clients.

Cons

Can't thing of any right now. Some hiccup here and there, but they are expected with any system.

Shannon
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great program

Reviewed on 20/01/2025

Have been using this system for a little over 3 years. The transition and getting to know how the...

Have been using this system for a little over 3 years. The transition and getting to know how the program works was very easy and it has been great since.

Pros

The ease of completing documentation on a daily basis.

Cons

Nothing signifiant comes to mind, I don't have any complaints.

Meschell
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EHR is awesome! Very user friendly!

Reviewed on 11/01/2025

I really like it. It’s easy to use, and if I miss anything, I can just run a “missed notes”...

I really like it. It’s easy to use, and if I miss anything, I can just run a “missed notes” generator and it tells me what I need to do.

Pros

I like the user friendly options when logging it. My schedule is right there and the options are clear to navigate where I’m trying to go.

Cons

Sometimes the auto populated drop down bar does not “auto” populate. It doesn’t even give me the option to write it in.

Roxanna
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Positive review of EHR

Reviewed on 17/01/2025

I have had a positive experience with EHR compared to other platforms and would recommend it to...

I have had a positive experience with EHR compared to other platforms and would recommend it to other professional practices.

Pros

Ease of use and ease of access for multiple providers to coordinate treatment

Cons

if a client has been discharged and returns: EHR will calculate due dates for the client paperwork based on the original admit date and not the new admit date.

carolyn
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

counseling as a whole office charting portals done a professional way

Reviewed on 28/08/2024

excellent and easily used. it is difficult enough to manage by physical forms and charts and the...

excellent and easily used. it is difficult enough to manage by physical forms and charts and the office work EHR puts it all together in one system and it works

Pros

i love that you can actually talk to a person with such a professional manner and so friendly.
i love that i can conform my business into what i need and easily navigate through the program. This is an the way to go :)

Cons

really nothing because the staff and program is fixed, added , or omitted as i ask for help

Karen
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Changed EHR programs to EHR Your Way

Reviewed on 12/04/2024

Although the process is always daunting when changing EHR systems, our program is especially...

Although the process is always daunting when changing EHR systems, our program is especially challenging as part of it is not insurance oriented. We provide a service for people who need to enroll in an impaired driving program. We had to create all system and forms to meet our needs to manage each person's progress. The EHR team made it as smooth as possible while implementing it.

Pros

The EHR team if very responsive and supportive through the whole process and especially once you are up and running and run into an issue.
I also like how it includes all aspects needed for our profession. Once you know how to navigate, you can find what is needed. If not, the team will work on it to get it for you. For example, I needed to upload multiple documents to fax for various reasons and EHR made sure that was available to us. The team is willing to work on request that are "out of the box" from other companies, really meeting the "EHR YOUR WAY" as advertised.

Cons

It takes a while to learn all the full navigation (no help files). In fact, I am still learning features that I didn't know where there, however, if you submit a ticket, the team is FANTASTIC about one only explaining how to do something but also includes a step-by-step instruction to refer to.

Response from EHR YOUR WAY

Hi Karen,

Thank you for the review and with 73 programmers, we are the only EHR to make it YOUR Way!

Best,

Jay

Amanda
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thankful for this product

Reviewed on 14/03/2024

I love EHR your way. It has been a breath of fresh air for me to use and in comparison with past...

I love EHR your way. It has been a breath of fresh air for me to use and in comparison with past programs, puts them all to shame. I am grateful for this program and only hope they continue to develop further and come up with a great method of accessing it by mobile next.

Pros

EHR you way is a great program that is very easy to used and filled with so many features that can be streamlined for your needs. I enjoy how simplistic and easy to use the documents are and how clients can easily interact with the forms for viewing and signing as well. It has made my life easier since switching

Cons

My only complaint about EHR your way would be mobile accessibility is pretty poor. I cannot access certain parts of the program at all.

Response from EHR YOUR WAY

Hello Amanda,

Thank you for the review and I'll have support reach out to you as it appears you're on our old mobile version.

Best,

Jay

Kristin
Overall rating
  • Industry: Mental Health Care
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EHR Your Way has been a game changer

Reviewed on 02/04/2024

Staff at EHR Your Way have been responsive and committed to ensuring the final product is exactly...

Staff at EHR Your Way have been responsive and committed to ensuring the final product is exactly what we need to be successful.

Pros

the system was developed to meet our needs, its user friendly, forms are customized and it interfaces with our ancillary services

Cons

deploying a new EHR system is never without complications, EHR Your Way made it a simple as possible and our team was comfortable with the implementation process.

Response from EHR YOUR WAY

Hello Kristin,

Thank you for the review and we appreciate the new facilities!

Best,

Jay

Tara
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Office Staff Trainer

Reviewed on 06/08/2024

When I first started navigating my way around, I kept finding new things that I can do and...

When I first started navigating my way around, I kept finding new things that I can do and different ways I can do them. I find it to be flexible and a much more modern way of completing my work. It's not difficult to train other employees with it either.

Pros

EHR Your Way is a much more modern and efficient way to accomplish everything that I need to do day to day and it's all in one place. I need that.

Cons

Nothing. I found it refreshingly user friendly from the beginning.

Response from EHR YOUR WAY

Hi Tara,

Thank you for the review.

Best,

Jay

Jessica
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EHR Your Way continues to work well with their customers

Reviewed on 24/07/2024

Pros

The thing that I enjoy most about using EHR Your Way is how easy it is to make/schedule/reschedule client appointments. It is also great to having all of the Client's information in one location through EHR instead of having to bring home numerous physical charts to do paperwork every night.

Cons

Sometimes EHR will have an error occur where a Client cannot be scheduled in a specific timeslot when availability is open. However, EHR Your Way support has always responded immediately to try and correct the issue.

Response from EHR YOUR WAY

Hi Jessica,

Thank you for the review and please be sure to refer your friends to our "family" owned EHR!

Best,

Jay

Tabatha
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Solid EHR system for mental health

Reviewed on 10/04/2024

My experience with EHRYW overall has been positive 4 out of 5. There are many intuitive features...

My experience with EHRYW overall has been positive 4 out of 5. There are many intuitive features that smooth my day as a clinician. I’m glad to use this software daily for our agency.

Pros

I like how EHRYW seems to grasp the flow and needs of mental health practice management. There is ease of access for clinicians for quick scheduling, quick progress notes, recurring appointments, etc. It allows a smoother daily charting and scheduling. I also really appreciate how we have been able to customize for our agency.

Cons

I would like for improvement of grammar especially when interacting with clients (e.g. email template for portal upload). I often catch grammatical mistakes in practice system. There are a few needed ways to continue smoothing out the process.

Cory
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Make It Your Way!

Reviewed on 04/09/2024

EHRYourWay stands out as an excellent electronic health record (EHR) provider, especially due to...

EHRYourWay stands out as an excellent electronic health record (EHR) provider, especially due to their ability to customize their platform to meet the unique needs of our organization. Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers. This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry standards. The team at EHRYourWay is responsive and collaborative, consistently working with us to ensure the system supports our evolving needs. Overall, their dedication to personalization and adaptability makes them an invaluable partner in optimizing our service delivery.

Pros

Customizing abilities
Friendly customer support staff

Cons

No major complaints. Been working with them for over a decade!

Response from EHR YOUR WAY

Hello Corey!

Thank you for the review and have a wonderful day.

Best,

Jay

sharon
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EHRyour way is the way to go

Reviewed on 24/06/2024

Pros

Ability to customize and willingness of EHR staff to work with us and offer ongoing support.

Cons

There are some enhancements we would be interest in, but are not yet available.

Response from EHR YOUR WAY

Hello Sharon,

Thank you for the review and please note we have 5,000+ features so you may not be utilizing them. Either myself or [email protected] and we'll get you taken care of. It's YOUR way not OUR way!

Have a wonderful rest of your day!

Jay

Thalia
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Once you learn it, it is easy

Reviewed on 30/01/2024

I started out a bit rocky but got support from my agency and from the EHR staff and now I navigate...

I started out a bit rocky but got support from my agency and from the EHR staff and now I navigate between all of my clients seamlessly and my files are all organized.

Pros

It is easy to keep track of each client record and know exactly what treatment they have received.

Cons

It takes a while to learn where everything is but once you have it, it is easy to use.

Response from EHR YOUR WAY

Hello Thalia.

Thank you for the review.

Jay

eriko
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very happy!

Reviewed on 28/06/2024

Pros

The system was great, very easily tailored to your individual company's needs. [sensitive content hidden] was very accessible and helpful. I used it to write 10+ notes per day, and dozens of other employees used it the same way.

Cons

it took some time and some experience using it before we could figure out how to customize it--for example, which items should be required, which items should be drop down menu vs not, in what order should we put different sections, etc. But this is not anything the system could improve--it just takes some time to figure out your preferences.

Response from EHR YOUR WAY

Hello Eriko -

Thank you for the review and have a wonderful rest of your day!

Jay

Nicole
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient and User-Friendly

Reviewed on 03/07/2024

EHR has been an easy to use system that allows for quick training of staff to familiarize with. It...

EHR has been an easy to use system that allows for quick training of staff to familiarize with. It makes reviewing and accessing records efficient and easily able to modify as your needs change.

Pros

EHR is very user friendly, efficient, easily able to modify to meet our needs. EHR support is quick to respond to any changes that need to be made

Cons

At this time there is nothing specific about EHR that has been problematic

Response from EHR YOUR WAY

Hi Nicole,

Thank you for the review...have a great day!

Jay

Melissa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly for everyone !

Reviewed on 14/02/2024

The learning curb was short and I was up to speed and running in no time !

The learning curb was short and I was up to speed and running in no time !

Pros

That it populates fields in which to make entries which ensures an easier billing process

Cons

Nothing I can think of, it was a quick learning curve for me which was quite a relief

Response from EHR YOUR WAY

Hello Melissa,

Thank you for the review and have a nice day.

Jay

Dana
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EHR Experience

Reviewed on 14/08/2024

I have used this EHR system for 3 years now and feel it's made my job easier when it comes to...

I have used this EHR system for 3 years now and feel it's made my job easier when it comes to completing my documentation in a timely manner.

Pros

This EHR system is efficient and easy to navigate, which makes documentation and notes much less stressful. I like the features it offers for things like treatment plans and intake forms and I appreciate the reminders it offers for deadlines since this is something I often rely on.

Cons

I wish the portal for patients was more user friendly as some patients have trouble navigating this depending on the device they use to access it.

Chandler
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EHR Your Way

Reviewed on 09/08/2024

I have been using EHR Your Way for a little over 3 years now and it has grown to be a very...

I have been using EHR Your Way for a little over 3 years now and it has grown to be a very user-friendly platform

Pros

EHR is very responsive in any support ticket we send in. Within 24 hours we have a response and generally a resolution.

Cons

I do not have any dislikes about the service or product.

Response from EHR YOUR WAY

Hi Chandler -

Thank you for the review.

Best,

Jay