Jeramy

Overall rating

Industry: Higher Education
Company size: 201–500 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great schedule tool with a host of features!

Reviewed on 03/10/2018

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool...

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.

Pros

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

Cons

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

Ewa

Overall rating

Industry: Professional Training & Coaching
Company size: Self Employed
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Makes my life easier

Reviewed on 26/11/2020

Extremely intuitive. Makes my life so much easier.

Pros

The ease to organise ones day and to keep track of meetings.

Cons

That it hasn’t got an app. I have to use Safari on my phone, as it is now.

Alternatives Considered

Calendly

Reasons for Switching to Sign In Scheduling

Easier to use and a free version up to 100 appointments.

Lisa

Overall rating

Industry: Consumer Services
Company size: 2–10 Employees
Used Weekly for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 0.0 /10

False Advertising

Reviewed on 07/05/2019

When the rubber met the road it turns out that this software can't do 75% of what they promised it...

When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this than I can count and the stress its caused has been immeasurable. After all this time I'm still not able to comfortably use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Pros

To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Cons

The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Response from Sign In Scheduling

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

Ilenia

Overall rating

Industry: Hospital & Health Care
Company size: 11–50 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

An Effective Scheduling Solution For Business

Reviewed on 29/04/2024

Pros

Scheduling and managing appointments is easy thanks to Sign In Scheduling

Cons

Well, it has met needs and Sign In Scheduling has no flaws.

regan

Overall rating

Industry: Computer Software
Company size: Self Employed
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Impressive Features and User-Friendly Experience with 10to8

Reviewed on 21/05/2023

My overall experience with 10to8 has been positive. It has effectively solved my business's...

My overall experience with 10to8 has been positive. It has effectively solved my business's appointment scheduling problems. The benefits I have realized include better organization, increased efficiency, and improved customer satisfaction.

Pros

I have been thoroughly impressed with the features offered by 10to8. The product provides a seamless scheduling experience, making it easy to manage appointments and bookings. The integration with my existing business processes was smooth, saving me valuable time and effort.

Cons

While 10to8 is a great scheduling solution, I believe there are a few areas that could be improved. I would appreciate additional customization options for the user interface. Sometimes, certain features can be a bit complex to navigate, requiring some learning curve.

Eva

Overall rating

Industry: Entertainment
Company size: 2–10 Employees
Used Weekly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

My absolute FAVORITE scheduler!

Reviewed on 25/01/2019

I have tried to use other scheduling software and none of them had the functionality and ease of...

I have tried to use other scheduling software and none of them had the functionality and ease of use that this one does. I love being able to send reminders to the client since I do charge for no-shows - which have dropped about 60% since I started using this software. It is also pretty affordable compared to others, which is great for me since not all my business involves scheduling appointments so I am not paying a fortune for something that is used only about half the time I am open and running. Really good value and integrates wonderfully into my Weebly created website as one of their preferred apps.

Pros

For me I really love that I can get clients to pay a deposit right when they book their appointment. I also really love that it syncs up automatically with my calendar so that I know my schedule no matter where I am.

Cons

I wish that I could have a little bit more customization to allow it to really flow with my website. It does to a degree, but changing the colors and fonts more to the style of my website would be great.

Mark

Overall rating

Industry: Computer Hardware
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Likelihood to recommend 10.0 /10

I love it and couldn't run my business without it.

Reviewed on 24/04/2024

I love it and it's an important part of my small business.

Pros

Easy to use and my clients receive automatic reminders.

Cons

Setup is fiddly, it could be easier and it's not easy to talk to support on the phone.

Cicela

Overall rating

Industry: Health, Wellness & Fitness
Company size: 51–200 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Billing amd payroll

Reviewed on 08/04/2024

Pros

Scheduling and authorizations are user friendly

Cons

None at this time. System currently working as required

Michelle

Overall rating

Industry: Education Management
Company size: 11–50 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great Value

Reviewed on 06/06/2024

I love Sign In Scheduling. This program has so many options to personalize it to your business, yet...

I love Sign In Scheduling. This program has so many options to personalize it to your business, yet it easy to use.

Pros

My favorite thing is the ease of set up. It was easy to insert in to my website, thereby increasing my appointments.

Cons

I truly do not have anything negative to say about Sign In Scheduling. I am sorry to see the free option discontinued.

rochelle

Overall rating

Industry: Medical Practice
Company size: 51–200 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Likelihood to recommend 10.0 /10

Sign In Review

Reviewed on 12/01/2024

Pros

I like the Sign in Portal as an employee because it gives me an ease to check in for my work schedule without any struggles.

Cons

the website itself don't have an app where users can just download instead of having to scan the QR code each time.

Jennifer

Overall rating

Industry: Individual & Family Services
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

The Best there is

Reviewed on 08/12/2022

I love this software

Pros

I really appreciate the ease of use of this software both in setting it up and for those setting the appointments

Cons

None I love 10to8. I have only found pros with this software

Alternatives Considered

Calendly

Reasons for Choosing Sign In Scheduling

10to8 is easier and has more options

Switched From

Calendly

Reasons for Switching to Sign In Scheduling

Ease of use and options

Janine

Overall rating

Industry: Insurance
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Love, love, love 10to8

Reviewed on 08/12/2022

I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is...

I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is easy and the reminders are exceptionally helpful.

Pros

I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.

Cons

I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.

Alternatives Considered

Acuity Scheduling

Reasons for Switching to Sign In Scheduling

Price

Laura (Yael)

Overall rating

Industry: Alternative Medicine
Company size: Self Employed
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

I love your program.

Reviewed on 30/10/2017

I was able to reduce my initial start-up costs by using your free version. It is also important to...

I was able to reduce my initial start-up costs by using your free version. It is also important to have online scheduling because when my community acupuncture shifts get full, I could potentially be seeing 18 patients in 3 hours. It's not going to be possible for me to take appointments by phone with that many patients as a sole practitioner. The schedule also allows me to block out time for my own appointments and meetings, so that time is not available for patients to book, which streamlines my life because I only have to look at my work schedule instead of multiple work and personal schedules. I just really like the software and I think you're providing an important service to people like me who are trying to build up a business and can't afford monthly membership fees. I am looking forward to when I have more than 100 bookings a month so I can comfortably upgrade to the paid subscription.

Pros

1.) I like that there is a free option, it's been incredibly helpful for me while starting up a new business, 2.) I like that I can create two different categories of service for individual and community acupuncture treatments, which use different scheduling methods, 3.) I like that you offer paymetn integration, although I haven't figured out how to use it, 4.) The calendar layout is nice and clear for me when I'm looking over my week, 5.) It's good that I can block out time in my schedule for things like meetings and events when I will not be working or treating patients. There are a lot of features that I like, but I really appreciate that I can reduce my startup costs initially using the free version.

Cons

It seemed awkward at first for me to block out holidays, but I think I've gotten the hang of it now. I wish I had more precise feedback, but I just kind of like this program overall, it works well for my purposes.

Ross

Overall rating

Industry: Cosmetics
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

All Smiles

Reviewed on 18/11/2022

First Class Support and our clients much prefer to book and pay online.

Pros

We trialed lots of other systems this by far was the most user friendly system and you don’t need to be a IT guru. I also found the support on any issue to be outstanding no problem was too small and a solution was always provided within the capabilities of the software.

Cons

I would have to say not much as we were one of the earlier users and we have seen many improvements over the years and we wouldn’t use any other system. We have had a two year break but continued our subscription so its ready to go when we start up again.

Steven

Overall rating

Industry: Financial Services
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 6.0 /10

No live support!

Reviewed on 16/10/2020

Great product if you're technically savvy and can resolve your own problems. Sometimes email...

Great product if you're technically savvy and can resolve your own problems. Sometimes email support that takes days is not enough to resolve an immediate need.

Pros

Good features, good interface, but lacking good support.

Cons

No live telephone or chat support is available. When you have a problem it's all addressed via email and the last problem I had wound up with endless back and forth emails over the course of an entire week. I was begging for a quick live discussion because it was one of those problems where the person on the other end just wasn't getting it and it could have been resolved in several minutes live. They simply responded that no one is available for live support. I finally wound up resolving it myself after tinkering with the software, using trial and error. It took me over a week to solve my own problem. I'm going to be shopping for a new provider.

Chris

Overall rating

Industry: Consumer Services
Company size: 2–10 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Easy, reliable booking tool

Reviewed on 13/04/2023

Really good, customer service is responsive. I feel monitoring could be improved, especially around...

Really good, customer service is responsive. I feel monitoring could be improved, especially around SMS/email reminders which is critical to our business model. Various occasions when i have had to raise the issue as your monitoring hasn't picked this up.

Pros

Easy UI and CMS. Easy to contact customer service, although a contact number would be useful to report latency and performance issues

Cons

Lack of Apple/Android Pay via stripe. Something so simple via API, yet never added to 10to8. Also, would love to be able to over my customer discount codes such as 'summer 20% off'. Only possible via setting up a dedicated url which isn't practical

Janet

Overall rating

Industry: Health, Wellness & Fitness
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Best investment in the practice we’ve ever made

Reviewed on 30/06/2023

Stops no shows .Bery pleased

Pros

It’s cost effective .Easy to use and stops no show . Allows easy communication with clients .

Cons

When an appointment is changed instead of the original appointment being deleted and a new one showing I would like it still showing in the history of appointments . Also we still use the old system as we use a small screen and the new system won’t fit on the screen . We can adjust the screen size but then it’s too small to see the whole day .

Louise

Overall rating

Industry: Mental Health Care
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

I love 10to8

Reviewed on 09/12/2022

Pros

It’s easy to use. It’s syncs with my calendar and sends reminders to my clients so I have minimal missed appointments

Cons

I cannot think of anything that I do not like about this software

Kristan

Overall rating

Industry: Medical Practice
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great!

Reviewed on 20/11/2022

Love it!

Pros

Easy to use, clients do not need to log in each time to gain access!

Cons

I love it, hate the new updated look but I keep it on the old

Verified Reviewer

Overall rating

Industry: Management Consulting
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Best FREE scheduling service to manage by calendar and appointments

Reviewed on 09/01/2018

Automation of calendar appointment setting. SMS reminders to attendees. Email reminders to...

Automation of calendar appointment setting. SMS reminders to attendees. Email reminders to attendees. Ability to receive Stripe payments in advance of setting appointment. Integrate with website. Service and location settings by individual person.

Pros

It's free and it allows up to 100 appointments per month at no charge. AND, it has Stripe integration. most of the services I encountered had neutered features (like no SMS or Stripe). This service is the best value I've found for the price of free. It also offers rooms and locations and profiles. Each of which will prompt for payment if you want. Is sends notifications and reminders without me having to do anything.

Cons

You can't customize much unless you get the paid service. The appointments in your calendar are generic and don't allow for you to see the name/phone number and email of your appointment.

Sarah

Overall rating

Industry: Insurance
Company size: 2–10 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Awesome scheduling software, especially for new businesses

Reviewed on 22/01/2020

Very good. Customer service is responsive and timely.

Pros

The interface is super easy to setup and you have the option of customizing with your own branding. Very to easy to integrate into websites as well.

Cons

I took a leave of absence for family reasons and After a period of time, they marked my account as inactive

Alternatives Considered

Acuity Scheduling

Reasons for Switching to Sign In Scheduling

Easier to use and cost

Hector

Overall rating

Industry: Education Management
Company size: 1,001–5,000 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Great Scheduling Service

Reviewed on 18/11/2022

Excellent experience overall.

Pros

Everything works as it is supposed to. The email and text message reminders are a huge help.

Cons

The emails notifications could include the contact information and answer to the booking questions.

Alternatives Considered

Calendly

Verified Reviewer

Overall rating

Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Very easy to use, lots of free features

Reviewed on 10/01/2018

Pros

The amount of features available for free is incredible. Things like email and text reminders are usually limited to paid plans for other competing services - those are completely free with 10to8! By offering more features for free, 10to8 gives me a competitive advantage. I also really like it's integration with Weebly which allows me to embed my booking page on my website. The integration with Google Calendar has been seamless and updates very quickly.

Cons

The interface is a little clunky and could use some modernizing/simplifying. While not outdated, it's not very sleek looks a little old. While not major, but it is a UK service so things are formatted a little differently than what US customers may be used to.

Maria Kristina

Overall rating

Industry: Professional Training & Coaching
Company size: Self Employed
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Underrated quality booking software

Reviewed on 18/11/2022

Pros

I love how it gives you the best bang for your buck. So many features available and it keeps on improving.

Cons

It could look nicer design-wise but really it’s a very low need.

Nathan

Overall rating

Industry: Consumer Services
Company size: Self Employed
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Take the hassle OUT of scheduling

Reviewed on 18/11/2022

10to8 helps me to solve appointment scheduling. It allows my customers the ability to book with me...

10to8 helps me to solve appointment scheduling. It allows my customers the ability to book with me based on available hours at their convenience. It keeps my appointments in one place and handles reminders for me. 10to8 has been a great partner in my business success.

Pros

I began using 10to8 to give my customers an opportunity to book appointments with me for my services. This turned out to be a huge win for myself and my customers. It allows me to keep all of my appointments in one place and the ability to not worry about reminders. This is truly a great software.

Cons

I really cannot find any cons for this software that I have found. For my purposes this software is next to none.

Sign In Scheduling Reviews