Keeper Security Reviews
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502 Reviews for UK Users
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Keeper Security for Password Management
Reviewed on 02/05/2023
I like Keeper Security because it is easy to use, secure and automatically fills in user name and...
I like Keeper Security because it is easy to use, secure and automatically fills in user name and passwords. It has a good password generation capability.
Pros
I think it is more secure than other programs I have used. It has a nice visual user interface. It has a Google Chrome extension which can generate passwords.
Cons
It does not have face recognition for use on my iPhone. Sometimes the Chrome Extension doesn't seem to work well.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most Valuable Password Manager + PAM
Reviewed on 02/11/2023
By combining password management and privileged account management, we are now able to have our IT...
By combining password management and privileged account management, we are now able to have our IT groups not errantly stored privileged accounts in their personal password vaults. We also leveraged the connection manager and are finally getting away from old school "jump boxes"
Pros
Keeper's password manager and browser plug-in was favored by our end user pilot test group and by IT as easy to use. Admins loved the policy control and integration with Okta for SSO and MFA. We believe combining password management and privileged account managed into a single user interface removed a significant barrier to adoption. Previous PAM solution was a separate tool. Cost of Keeper was mid-tier compared to other popular choices, but they were willing to negotiate to win the business.
Cons
Windows service account and scheduled task discovery is a missing piece of PAM we hope to see in the future. Compliance Manager features should be included in the product without having the pay extra.
Alternatives Considered
Dashlane for BusinessReasons for Choosing Keeper Security
Needed integration with Okta for SSO/MFA and provisioning and LastPass did not support that at the time and was trying to have us adopt their IDP.Switched From
LastPassReasons for Switching to Keeper Security
Lower cost, simple interface, strong zero knowledge encryption approach- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
I prefer 1password
Reviewed on 16/10/2024
Well, it works. Doing infra as well, it works. I wish we use the CLI in our CI/CD already but.
Well, it works. Doing infra as well, it works. I wish we use the CLI in our CI/CD already but.
Pros
Near real time shared modifications. Good audit report tool.
Cons
Frustrating user experience. Have to constantly log-in, plugins would not auto-complete OR would try to auto-complete things I don't wish to. Setting up 2FA is a mess, half the time I have to save the QR in a file on my computer before manually uploading it on Keeper.
Also, "sharing" or "managing" secrets from an admin perspective over employees is kind of weak. Everybody is sharing passwords once at a time w/o using folders or groups and I don't know to whom, what, etc. It's a mess.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I've used many credential managers and KEEPER is THE ONE!
Reviewed on 13/10/2023
Keeper security is one of the best Credential management platforms out there, I wish I have come...
Keeper security is one of the best Credential management platforms out there, I wish I have come across is sooner. It has remedied the issue of handling, sorting/organizing , sharing credentials for our organization.
Pros
The multi-platform/browser integrations are great and being able to configure Time-Based One-time passwords for each site and not having to need another authenticator app lastly the ability to easily set up shared passwords are all huge pluses that many other platforms do not offer. In addition to all the other types of records that can be stored. Forgot to mention, Breachwatch is a great reminder to harden your creds.
Cons
The only con I have with Keeper is not having the option to have easy access to the Time-Based One-time codes on the main menu of the Android app in contrast to the IOS version. They are still accessible, you just need to search for the credential first to access that option.
Reasons for Choosing Keeper Security
The overall feature set, functionality and perk of getting the complementary personal accounts along with the corporate one.Reasons for Switching to Keeper Security
again the overall feature set, functionality, cost and perk of getting the complementary personal accounts along with the corporate one.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keeper is perfect
Reviewed on 23/08/2024
Pros
Easy to use and easy to implement, Good functions
Cons
Nothing to say about, we found nothing negative
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Keeper lives up to its name
Reviewed on 18/10/2023
Pros
Keeper is great for secure password storage and sharing, meeting our encryption requirements, ability to manage controls over secrets, passwords and credentials and ability to share. It even offers one-time, expiring password shares to external parties like vendors. Very useful.
Cons
Nothing, really. The product went through our RFP and met all of our needs well.
Alternatives Considered
1PasswordReasons for Choosing Keeper Security
Repeated data breaches including our encrypted vaults.Switched From
LastPass- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Must have if you value your data security
Reviewed on 21/03/2024
I use Keeper both in my business and personal on a daily basis, and I use it to also to MFA most of...
I use Keeper both in my business and personal on a daily basis, and I use it to also to MFA most of my sites that requires it.
Pros
1- Cloud based availability. 2- Availability on all browsers. 3- Mobile device application 4- Supports Multi Factor authenticators.
Cons
1- Our users struggle with learning it and using it. 2- A lot of the sites programming sometimes prevent the extension from working
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top rated!
Reviewed on 09/10/2024
Great and really no comments! For small and larger groups!
Great and really no comments! For small and larger groups!
Pros
Simple best and most professional app in the industry!
Cons
Really everything and most for all user friendly
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keeping our data safe!
Reviewed on 03/09/2024
We've used for over a year and had a very positive experience!
We've used for over a year and had a very positive experience!
Pros
I don't have to think about any of these details after I enter them - so easy to use for that reason and to keep our org safer!
Cons
Sometimes the direct launch link that was entered "breaks" from the actual launch...not sure why, but at least the info is still safely saved.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best product ever!
Reviewed on 31/07/2024
Pros
All of the features are wonderful but Autofill and Password Generator are essential!
Cons
I can not think of anything I don't like.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not Suitable for Business Use
Reviewed on 21/08/2019
Even though we pay for the "business" level of this software, their support is terrible. Their...
Even though we pay for the "business" level of this software, their support is terrible. Their online chat support is only available for consumer, not for enterprise. There's no phone number for business support. All you can do is fill out a contact form on their support website, and they are extremely slow to respond.
When I pushed for a phone number from the "consumer" support person in online chat, they did finally give me a number, but it went straight to voicemail. They eventually called me back and tried to blame me for the problem. They said that if you don't set up your folders from the beginning with "default permissions" then there's nothing you can do afterwards to fix the problem.
I explained that when a product advertises itself as "enterprise" grade, they have to understand that (1) employees come and go rapidly; and (2) admins must have full authority to edit permissions on any record within the organization, especially those created by previous admins or employees.
If any of your employees stores a record as "Read Only" then not even an admin can change this. If that employee leaves the company there's no way for you to ever change the records that the employee created. The Keeper support person made it seem as if this is a perfectly normal and logical way to do things, and tried to blame me for "not setting up the default folder permissions correctly at the beginning". Of course, I wasn't the one who set it up originally, that was a previous admin!
Pros
Allows you to set up teams and roles. Allows you to upload your company logo.
Cons
This software is not suitable for businesses who have to manage multiple users. Even though the software allows you to create "Shared Folders", the records stored in each folder are still owned by individual users. So, even if you are an administrator and you have admin privileges on a shared folder, you still can't edit records that were saved by other users. If those users go on to leave the company, you will be permanently unable to edit those records. In a large company, people come and go, so you could end up with hundreds of "orphaned" records that you are unable to manage.
Alternatives Considered
Dashlane for BusinessReasons for Switching to Keeper Security
They advertised themselves as being "enterprise" grade, but in reality they are not. I really regret choosing Keeper Security.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Strong Vault For Your Digital Identity
Reviewed on 07/09/2023
Pros
It keeps our passwords safe, is easy to use, and works on all devices. Plus, features like fingerprint login and secure sharing make our digital life simpler and more secure.
Cons
There were some issues in earlier versions (master password, extentions) but these issues have been addressed in newer versions and updates.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good program
Reviewed on 29/08/2023
Using it for several years and I'm very happy with it.
Using it for several years and I'm very happy with it.
Pros
Meets the standards set by the Commonwealth of MA to keep client information safe
Cons
I'm just a user so I don't really know how much it costs
- Industry: Sporting Goods
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Jayson's Review
Reviewed on 19/06/2023
Good overall
Good overall
Pros
It is a secure place to manage all of our users passwords
Cons
Quirky issues because of the wide range of websites and places it is used
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Review of Keeper
Reviewed on 30/05/2023
It's ok. The website address doesn't always work properly and sometimes it's pounding your browser...
It's ok. The website address doesn't always work properly and sometimes it's pounding your browser asking if you want to use a password that's wrong. Very annoying
Pros
It's ok to use. Usability can be cumbersome.
Cons
Support. I've reached out to sales many times to get a quote for the SSO version that syncs with AAD. Buying this upgrade seems next to impossible for some reason. I don't really need a quote.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
At first I loved this software as it was the first of its kind password keeper!
Reviewed on 22/06/2023
Pros
With my Blackberry it was the first of its kind! The best part was the ease of access and just the overall keeping up with my passwords that were easily misplaced or forgotten!
Cons
Keeper Security’s need soon dwindled away as new software for different platforms, like iPhone, Android and such came into focus with their own built-in system to keep your passwords within that device and not necessarily on a cloud based system.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keeper Security
Reviewed on 21/02/2023
Pros
i love that this program will save all my passwords and stuff for me. i have so many that i need to reme,ber and this helps.
Cons
some times it doesnt always re save my passwords and wish it can update it once i change them
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy enough and necessary
Reviewed on 23/12/2022
Really good.
Really good.
Pros
Simple to use and enterprise grade. Support is very effective.
Cons
The auto fill can be a little irritating but need it more than don’t.
Alternatives Considered
1PasswordReasons for Choosing Keeper Security
Concerned about privacy/securitySwitched From
LastPassReasons for Switching to Keeper Security
Thought it was a better overall product.- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Keeper - Only Remember One Password!
Reviewed on 12/05/2020
This software has saved me so much time and headache. I don't think I would be able to function...
This software has saved me so much time and headache. I don't think I would be able to function properly without it anymore!
Pros
This was a total lifesaver for me! Keeper has made it so much easier to manage my passwords and more. If you have any tech knowledge then it's pretty user-friendly and now I only need to remember one master password now. I manage a lot of our vendor accounts, customer accounts, and various other accounts. Anytime I create a new account, Keeper will easily set up a new randomized/strong password, then Keeper will auto-fill each I log in after that just by clicking on the keeper icon on a username/password field. Keeper allows you to easily create/manage/update your passwords using bank-level security measures to prevent hacking. Since it has an app as well, I store other sensitive/useful information on it as well, so I always have access to passwords/information. Definitely worth a try!
Cons
1. There are a few sites where the keeper icon doesn't always appear in the username/password field which can be a bit annoying. But if you have the username/password save for the website you can right-click on the field and there's an option to fill in the field using the saved Keeper information.
2. When you update a password, it should also save your previous password. When using keeper to update your password, once a new password is generated and you click save it will overwrite the previous password which is lost forever. But if the website doesn't accept your new password you're kind of stuck. You need to go back to the website to reset your password. Basically what I would suggest to Keeper is when you click save on a new password, the previous password should still be saved on the record somewhere. Then give the user the choice to delete if desired.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Keeper for business creates a safe system for password management
Reviewed on 09/10/2022
Overall if you’re looking for a password management system that people will use and is simple and...
Overall if you’re looking for a password management system that people will use and is simple and secure then I highly recommend Keeper.
Pros
Keeper is very simple and easy to use, set up is quick and ensures that your passwords are kept safe and secure. I really like that the data is encrypted and that you can use fingerprint and facial recognition to open the app or a master password so if you have to swap to another device everything is stored on a cloud base.
Cons
The only thing that was not great about keeper was that it can get quite pricey when compared to other password management systems.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keeper for Business is the best software for maintain privacy of your documents
Reviewed on 24/03/2019
It is invaluable, I have had it for YEARS. You have virus software for your computers and tablets....
It is invaluable, I have had it for YEARS. You have virus software for your computers and tablets. This is just double protection for your business and they have a personal version. When I say its worth the yearly fee, it is, If I remember correctly you can on multiple devices and teams for the price
Pros
The security and ease of setting up the product. I put it on everything I own and I have had no problems. It keeps up with important documents, passwords and keeps them stored and protected on a yearly service. Provides encryption and chat if your need it for security reasons.
You can keep memos, digital files and photos on your device. You can share the files and add family members just in case of emergency. Also protects you from any data breaches or if your phone or other devices are hijacked.
Worth every penny and you can customize it to your tastes as well.
Cons
There is a learning curve when knowing to set up which files and folders; watch the tutorial. If you lose your password or forget your backup information to get back on you can be locked out or it can self destruct. Its great for theives, not so much for you. You can call or email customer service to get back on.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Keeper a great password Manager for it's money.
Reviewed on 21/05/2018
This app is definitely in the top of the best password managers not only in my, but also in the...
This app is definitely in the top of the best password managers not only in my, but also in the world ranking and is not worth so much money that you can lose without protecting your data and pay a much higher price.
Pros
A great password Manager, which has a very rich functionality. You will love these built-in functions as built-in password generator that will help you to generate long, strong and most importantly do not duplicate passwords that will protect your precious data and now you don't have to invent them yourself, but the main thing to remember or worse write what actually is, is an app that stores these passwords in encrypted form, and the attackers will not be able to use them. Just want to note such functions as automatic filling of your credentials on all platforms and on any device. Owners of devices with fingerprint access will be able to use it when accessing the Keeper password database. Cardholders will also be pleased with the possibility of automatic filling of forms in online stores. With this application you will not only protect your credentials, but also protect your personal files such as videos, photos, saving them in the cloud. And to top it all off, I'd like to mention two-factor authentication
Cons
The application is paid, but it is unlikely that this can be regarded as a minus because for the lost data sometimes you have to pay a lot more, so that the application is definitely worth the money.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great So Far
Reviewed on 23/07/2021
Pros
Dual Factor authentication
Active Directory integration is an absolute plus
Adding sites and passwords is intuitive and simple
Great Customer service
Cons
To be honest, so far I have not found any. The product thus far has been great. Our users love it, even our users that are not very tech savvy seem to like it.
- Industry: Real Estate
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keeper Makes Your Life So Much Simpler
Reviewed on 16/05/2018
I highly recommend Keeper. It has competitors, some of which are slightly cheaper, but you get what...
I highly recommend Keeper. It has competitors, some of which are slightly cheaper, but you get what you pay for. Keeper is rich in features and can really help you to get your business's or your own cyber security under control.
Pros
Keeper has given me the ability to create, maintain and securely store and retreive more than two hundred and fifty unique passwords, PINs, and the answers that I have given to the security challenge questions that I use to access password protected websites as well as my numerous devices. I also store a lot of sensive data in Keeper, like family health records, contents of safe deposit boxes and their locations, license and VINs numbers on autos that I own, etc. It is a wonderful tool for both work and personal records and because I only have to remember one password, it can be long (mine is more than fifteen digits) and can contain numbers, symbols, and upper and lower case letters. All of my other more than 250 passwords maintained by Keeper are similarly complex. The length and complexity of the passwords that you create is limited only by the rules of the individual websites that you use. Can you remember 250 distinct, long, randomly generated alphanumeric passwords? No, but Keeper can. Just remember to put a copy of your "master" password in a secure place (like a safe deposit box) in case you have a memory lapse.
Cons
Almost nothing bothers me about Keeper. It has many, many features, some of which I have yet to use, but it works well on all of my devices (Windows, Android and iOS) as I currently use it. There is a learning curve with Keeper, but not to difficult. You will be using many of Keeper's features after a few hours of use, and its basic features after a just a few minutes.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I juse keeper to store my passwords
Reviewed on 24/05/2018
Pros
Keeper is a great way to store and organize your passwords. I use the IOS app on my phone. its impossible to remember all of your passwords, I would be lost without this software. I like that I can use touch ID to access my passwords which really speeds up the process. My mother who isn't great with computers and is even worse at remembering passwords uses this app too with out any problems, which speaks to how intuitive and easy to use its user interface is.
Cons
the interface while very functional, isn't polished. it looks a little cheap or under developed. it does not take away from how the app works, but other password managers definitely have a leg up in the looks department