Lever Reviews

I really enjoyed discovering the Nurture feature that helps me save a lot of time. The team collaboration on hiring is really smooth thanks to Lever from reviewing sourced profiles and applications to completing interviews feedbacks. Using Lever really ease the implementation of new collaborative hiring process within GitBook.

My experience with Lever is the first user experience I ever had that encourages me to recommend a product being 100% confident ! I enjoyed every step of my experience with Lever from the very 1st call discovering the product with [SENSITIVE CONTENT HIDDEN], all the way to the amazing on-boarding led by [SENSITIVE CONTENT HIDDEN] until being an actual power user of Lever.

There is not much things I didn't like about Lever. If I would think of one, it would be the grey UI that is not really appealing and sometimes the UX such as having to go back on settings part to update a template but those doesn't reduce the great user experience one should have using Lever.

My favorite aspect about Lever is being able to send candidates profiles and notes to one of our hiring managers and it goes straight to their email. The hiring manager can respond to the note without even having to log into lever. I also love the ease of setting interviews and calendar invites in one, simple step.

I wish we had known about more Lever features before we were assigned to the basic package because if the quoted pricing included items such as DocuSign and the Preferred Support were included, we would most likely have those.

Customer support while setting up the whole system across 10 entities was superb. [SENSITIVE CONTENT] was, despite the time difference, very reactive and helpful. On the product itself, it has been design to recruit and it does just so.

Some things are missing like really customizable analytics and filtered export of opportunities. The product is still being developed but as of today it still needs extra development to meet all our needs.

Lever makes it so so easy to recruit and track candidates for multiple job postings. The job site it creates is easy to navigate and integrates very simply into our company's website. I love that you can manage each posting separately and even assign different hiring managers to each. By far, my favorite feature are the interview feedback forms. This makes it easy to see what all interviewers think of the candidate and allow them to jot down notes throughout the process.

There's not much that I don't like about Lever. Occasionally, the email connection breaks and you have to reconnect your email, but that's super easy.

Data & Analytics, East scheduling, Automations and lot custom options to make the system our own

User Permissions are a bit consuming and limiting

User interface is very intuitive and makes it easy to navigate. As a super admin, it's been very easy to configure/change/edit the settings in all facets. The global aspects of the company are very important from a data protection perspective along with the integration APIs. If you are a data person, you will love the visual insights as well. You can slice the data any way you need to and share automated reports on a cadence you define. The integration team was also incredible....they go above and beyond to figure out any roadblocks with integration and/or process specific needs that Lever doesn't readily support.

We are very strict with our security settings related to email and can't enable the approval processes just yet which is disappointing. Not Lever's fault, just the nature of our business setup. It has many features, but it could use a few more visual indicators in the candidate pipeline stages when multiple people are adding notes or giving a "thumbs up or down" while reviewing to make it easier to see if action has been taken on a candidate. It would also be nice to have sorting capabilities in the pipeline stages as well.

Switched from a no-reporting ATS to Lever and it has been such a wonderful experience so far. The whole tool is built with candidates and candidate experience in mind. I honestly cannot imagine going back to how we used to work.

Working with candidate profiles is intuitive and fast - especially with the newest feature CV Review.

The Chrome extension makes sourcing on Linkedin a breezy.

Our account manager during closing the deal was absolutely lovely - she was a great support in pitching the proposal to the business and getting us the best price we could afford. Thanks, Lo!

I'm gonna have to say customer support. Issues are rarely resolved on the first try - they also work US hours only which makes it really hard to fix critical issues on day 1.

Lately there have been more issues with the platform than before. Though Lever sent an email about it, why it happened and how they will ensure it doesn't repeat in the future.

I think the ease of use is great with Lever, able to have hiring manager review / move candidates along while using the reporting aspect of it to showcase your work.Also the integration part is great as it can integrate with various platform like Hired.com, HireEZ, and of course GEM for sourcing.

Not much except there's too much updates or info coming from Lever. I wish they could lower their noise with updates and notification.

We have used Lever for over 2 years, rolled out in countries across and globe and trained hundreds of hiring managers to use the system for feedback and reviewing applications. We initially chose Lever for its data and analytics, which have allowed us to automate reports and KPIs for teams in all our markets. The system is user friendly, and tools like Lever Nurture and Recommendations can help recruitment teams to find and attract more talent.

Perhaps the best thing about choosing Lever is the team behind it. The system itself has rolled out many new features (requisitions, approval flows, restricting access to view sensitive information) after carefully considering feedback and suggestions, which are critical for scaling and management for large orgs. The support team is incredibly responsive to any issue and the product team is open to feedback and as transparent as possible about upcoming changes.

The customer success team really goes above and beyond to understand and work through client concerns and helps to find innovative solutions to most issues. If you choose Lever and are lucky enough to work with rep - you've struck gold. I don't think I've worked with someone more focused on client satisfaction, able to make tough discussions enjoyable, and who really advocates for his clients.

While Lever is growing rapidly and adopting more large global clients, there still seems to be a dominance of focus on US tech startups - for example in the Partner Integrations or in offer templates (multiple options for equity and vesting options) but complex package structures can require significant customisations, which can require additional work for enterprise clients.

The biggest hurdle to adopting Lever as a global enterprise solution has been concerns around data privacy of candidates and employees as it stores all data only on servers in the US. From a security standpoint, this is worrying, has made it harder to get buy in to roll out in other markets, and delayed several implementations. If you want to consider candidates outside the US, particularly in Europe and Emerging markets, it means significantly more time and checks with Legal, Compliance, and Security departments. There is also the fair concern that non US candidates may be discouraged from sharing their data if wary of surveillance and privacy rights - which are major concerns and considerations in other markets. Investing in data centres in locations that focus on protecting data privacy would make it easier (and safer) to roll out and use as a true enterprise tool.

We implemented Lever at the beginning of this year and are very happy overall with our switch. We originally chose to go with Lever because we liked how "candidate-centric" this platform was over other systems. We wanted an ATS that streamlined our application process, screening, and made scheduling a breeze and overall, we have found that!

The implementation and customer service team has been top-notch with Lever. Along the way, we have received answers to our questions right away. The videos and tutorials have been extremely helpful and the feedback response rate from our interviewers has increased. The integration with Microsoft Office365 with a single log-on process was well-received with our interview teams.

Our company fills a majority of our entry-level hires through campus recruiting and Lever has allowed us to organize our applications by school, events, position, etc. which has helped our team organize our campus recruiting efforts. We are also beginning to implement Lever "Nurture" to help with our recruiting campaigns and to help us recruit "passive candidates."

Overall, we are pleased with Lever and its functionality. We would recommend it completely.

The ease of use of reporting could be better, but Lever seems to be continually pushing out new updates.

Its super easy to use and great for tracking candidate pipeline. Simple for new hiring managers to understand and navigate

Its has the least functionality of all the modern ATS, it doesn't have much places where you can customize compared to Greenhouse, Ashby, etc.

- easy to navigate
- simple setup and settings management
- easy tracking of candidates and pipeline
- bulk actions
- collaboration: Notes features and secret notes
- Organization of tool, specifically on profiles: easy to find information and like that the features are separated out (Notes, Feedback, etc.)
- Integration with GCal and Gmail and Docusign
- can have agencies submit into the tool
- customizable feedback forms

- hard to customize certain processes
- can't customize access for all employees
- some features are unclear without explanation; help text sometimes doesn't provide clarity for the functionality
- difficult to build future pipelines or "project folders" for future sourcing
- agencies can't track their candidates in the tool (agency portal) so we have to manually keep them updated
- overall management of everyone's Lever access -- experienced many bugs in the backend and reoccurring issues

We've been so pleased with the support team at Lever. As we switch/transition from Google Hire, they've been incredibly helpful to make sure this is a seamless and stress-free process. It can be nerve wracking when switching products, especially when you want to make sure that candidates don't fall through the cracks or worrying over potentially losing important historical data. The Lever team has held our hand through the entire process and it has been a very pleasant transition.

The price point is average, perhaps a little higher for a hiring platform. They do have quite a bit of integrations available, so I understand that the cost covers quite a bit of work that went into this tool but it can be difficult when you want to cherry pick and maybe don't need all the bells and whistles.