Consensus

4.9 (218)
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Personalized video technology for sales & marketing growth

Overall rating

4.9 /5
(218)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

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218 Reviews for UK Users

Steven
Steven
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Consensus changes the game!

Reviewed on 07/06/2024

Pros

Consensus gives sales teams the ability to provide value on solutions or services through video demo and has customization features that allows for deeper personalization! Its an amazing tool to integrate into your everyday work flow. Consensus changes the game!

Cons

To date I have not found anything within consensus that I have disliked about using this tool!

Luke
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

THE tool to use for sales teams

Reviewed on 12/07/2024

Absolutely amazing! I couldn't be more happy with this tool and with the customer success alignment...

Absolutely amazing! I couldn't be more happy with this tool and with the customer success alignment that we've had post-purchase as well!

Pros

I love the ability to take control of the demo phase of a sales cycle early on. By sending out these demos in advance, our first calls with customers become a 2nd or 3rd engagement because they come ready with questions and thoughts on the demos!

Cons

I wish the live data/analytics were a little more robust.

Shelomi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Empower Team by unveiling the potential of Consensus

Reviewed on 09/04/2024

Pros

As a Presales consultant, Consensus helps my daily work by offering a structured approach to decision making, streamlining the process and ensuring all stakeholders are involved with an empower demo process. Consensus helps to lead to a faster resolutions and reduced decision-making time my stakeholders. Consensus also promotes transparency in the organization by streamlining the various demos at each stage of the sales cycle and the decision-making process, including inputs, discussions, and outcomes.

Cons

It took me awhile to get used to Consensus, therefore I feel that other users also encounter a learning curve when initially adopting Consensus, especially if they are unfamiliar with collaborative platforms. Hence , its still a developing and evolving software and I see new features very commonly coming up.

Julianna
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Strengthen the deal

Reviewed on 15/11/2024

I don't know a world without it at this point

I don't know a world without it at this point

Pros

Consensus has been such an aid in helping strengthenthe sale. The gmail plug-in makes it so easy to add into email conversations with our clients. Our team has pretty high level content that we used to add as hyperlink or an attachment, but Consensus gives me better visibility into if my content is landing. It also give me insight into the content that’s not working. I literally use it everyday multiple times a day!

Cons

Not sure theres anything i would change about it

Allie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Consensus Is My Favorite Tool

Reviewed on 09/04/2024

It's great. The product is great, the team is great.

It's great. The product is great, the team is great.

Pros

Better Customer Experience - Let customers see your product when they want to.
Efficiency and Time Savings - Use the live demo for only the most important problems.
Personalized Follow Up - Answer critical questions before the next meeting.
Trackable Engagement - Track views, understand priorities, and discover new stakeholders.
Selling While You Sleep - Continue engagement with your company between calls.

Cons

Content Management is a challenge without a dedicated resource to keep content up to date, organized, and unified.

Rachel
Rachel
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Must have for pre-sales teams!

Reviewed on 11/04/2024

The product really helps my team to perform more, and as a company Consensus are great at contributi...

The product really helps my team to perform more, and as a company Consensus are great at contributing to the industry in general - consensus's DemoFest event is where I get the majority of my upskilling and learning from in terms of my demo skills.

Pros

Getting to see exactly when a customer has interacted with a recording, exactly who has watched it and how much they engaged.

Cons

Sometimes I find it confusing to know if I've added a video to a library that everyone can access (useful for standard overview demos), or if I've added a video that just a small group can see/ use (useful for sharing recorded demo meetings with individual customers).

Jon
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quickly get up and running with a great demo automation solution!

Reviewed on 12/07/2024

We've had a great experience implementing and using the solution. Also have had a great experience...

We've had a great experience implementing and using the solution. Also have had a great experience with their CSMs and Support team.

Pros

We were able to quickly get up and running with the solution and had our first demos sent to prospects within a couple days. We've received multiple compliments from recipients of our demos that they "like the way that was presented." The ability to see if the recipients are watching and sharing your demo is great!

Cons

The user interface is not all that intuitive, but not too bad once you figure it out.

Warren
Warren
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Strong Engagement Tool

Reviewed on 12/07/2024

Consensus is a welcome addition to my tools for client engagement. While the platform is amazing,...

Consensus is a welcome addition to my tools for client engagement. While the platform is amazing, in itself, what is the key differentiator is their support team, who are always willing to jump in, take ownership, and partner with you to see the best possible results. I am excited for what the future will be in further utilization of this product.

Pros

I really love how creative this platform allows you to be, in engagement with current and prospective clientele. There is an enablement to include relevant and pertinent data customized for each client it is directed to. Consensus allow for business snapshot to still have a wide scope for the audience, in lieu of a standard live/in-person meeting. Also, the customer support is, by far, the best that you could ever ask for. They are patient, knowledgeable, and intuitive, to say the least.

Cons

At first, it took a short time to work out small bugs that did not allow for accurate visibility of view rates from the clients. Thankfully, this was a small bump in the road traveled, so far, as this has been improved upon.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best tool in the marketplace to keep prospects "warm"!

Reviewed on 27/04/2024

Pros

Keeping prospects warm in between meetings is mission critical. Consensus' platform allows me to create custom content that is delivered in a seamless, low-pressure environment.

Cons

Nothing! There products are very user friendly. Bonus points - Most of my deals that close won are directly coorelated to champions who opened my Consensus videos multiple times throughout the sales cycle

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Simple

Reviewed on 17/11/2024

Overall very positive - the product does what it needs to do and is very striaght forward

Overall very positive - the product does what it needs to do and is very striaght forward

Pros

Its straight forward and really easy to use

Cons

Can be a little tedious setting up the email

Olivier
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Maximizing the Customer Experience

Reviewed on 11/07/2024

As a solutions consultant to the sales team, it allowed me to free up my time with initial demos of...

As a solutions consultant to the sales team, it allowed me to free up my time with initial demos of product use cases while continuing to maximize the sales opportunity.

Pros

The videos can be easily embedded into emails and help identify interested prospects and keep the customer engaged.

Cons

Puts your competitors at an unfair disadvantage.

Carlos
Overall rating
  • Industry: Program Development
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Consensus for the Win

Reviewed on 11/07/2024

Overall consensus has been nothing but helpful when it comes to the amount of time it has saved me,...

Overall consensus has been nothing but helpful when it comes to the amount of time it has saved me, given that the library of videos is easily accessible.

Pros

I think the best thing about Consensus is the fact that I can integrate it with Gmail and easily find what I need to share with my customers. The integration is great!

Cons

I think customizing Demo Titles while in the integration was a bit harder than I expected. However, it was not the most difficult thing to figure out.

Srilakshmi
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for Presales content Automation

Reviewed on 12/06/2024

Pros

Customization of content and tracking lead engagement

Cons

Needs additional support for email marketing in bulk, using Marketo

Abhishek
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great software- massively helped me in determining which customers are most engaged.

Reviewed on 26/10/2023

-really happy with it. glad that the company I work for implemented this as it has been massive in...

-really happy with it. glad that the company I work for implemented this as it has been massive in helping me send the right content to customers (we have alot of products with alot of modules which was previously difficult to sift through). As everything is in one place and we have numerous videos on each feature/module to send out, it is shortening the sales process because customers are much more engaged and self and armed with knowledge. As they have less certainty around our systems they are choosing us more. my win rate has improved overall.

Pros

i love how quick and easy it integrates to outlook so that I can send a demo vid quickly and make it personalised to my customers without having to go directly through the website.

-love that i can create a demoboard and send multiple videos at once without different links. one of the most useful features has been where it asks customers what is most important to them so I understand their requirements and what areas to focus on that will help me close a sale

Cons

- the outlook integration tool does not always pull the names of the customers from the email so I have to populate it myself sometimes which can be a little more manual at times.

Rachael
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamline the sales process with Consensus

Reviewed on 26/10/2023

Allows customers to see the solution for them. Reduces live demo times which will free up the...

Allows customers to see the solution for them. Reduces live demo times which will free up the product experts to focus on larger opportunities

Pros

Easy to use. Allows you to track which part of the video has been watched - allowing you to see which bits the customer is engaged with

Cons

Does not auto-complete so if you are sending more than one video out to the same customer, you have to type all of their details in each time

Matt
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very cool tool to help sales orgs scale

Reviewed on 15/12/2023

Great tool. Sales reps enjoy it because of the analytics they receive back. SE's enjoy it because...

Great tool. Sales reps enjoy it because of the analytics they receive back. SE's enjoy it because it keeps them from doing out of the box demos with unqualified prospects.

Pros

Really enjoy the analytics the tool provides. Being able to see who watched demos we sent (or didn't watch) how long they watched, how many times they re-watched and the additional stakeholders they shared the content with, is invaluable to a sales team.

Cons

Not a big fan of the reporting UI. Could use locks on filters/better UI

Evan
Evan
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product, does what I need it to do

Reviewed on 20/11/2023

Pros

The best thing about consensus is the integration with salesloft, the easy of use to be able to send a demoboard to a prospect immediately after getting off the phone with them is critical.

Cons

Would like to put a disclaimer about this as I brought it to someones attention and there is a way around it, and I will have it fixed soon. But the way we have it currently set up we have to individually type in the prospects information and it can take a couple of minutes that are crucial when sending these videos out immediately after getting off the phone.

Jenna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Improving Sales Cycle

Reviewed on 13/06/2024

Pros

It allows me to get deals done so much quicker by easily sending out great content and allowing me to create my own videos to run through presentations without having to jump on multiple calls to re-explain things.

Cons

I can't say consensus has much to improve on, it's so easy to use and I couldn't think of a way it could support me better in my role.

Samuel
Overall rating
  • Industry: Human Resources
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Consensus is a great tool

Reviewed on 18/06/2024

Pros

It's easy to use and flexible from a timing standpoint.

Cons

I don't see any gaps at this time and am an avid fan.

Harry
Harry
Overall rating
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Sales Tool I've Ever Used

Reviewed on 31/07/2023

Pros

The Consensus platform makes my life as a Sales Engineer so much easier. Any customer call I've had where they've watched the DemoBoard, I get to see the Demolytics in advance, the customer may have shared the demo to more people, we get the viewing statistics, but the best thing, they come to the call with me with specific questions, not wanting a demo. This speeds up the sales cycle so much.Additionally, the team at Consensus are amazing! Our Customer Success rep, [sensitive content hidden], is always available and always extremely helpful.

Cons

There is nothing to dislike. We have submitted a number of feature enhancements which are all in progress.

Kev
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love demo boards

Reviewed on 17/04/2024

Pros

Tracking how many users have watched my demo

Cons

Easy to forget sharing options. Sometimes have to edit if a box is missed.

Sam
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Consensus changes the game

Reviewed on 17/07/2024

Pros

Consensus allows us to send personalize demos to clients to gauge interest ahead of our client calls.

Cons

It can be time consuming to create all the content needed to send to clients.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Expedites the sales process

Reviewed on 23/06/2023

Wonderful! I use this every day for multiple different prospects/clients

Wonderful! I use this every day for multiple different prospects/clients

Pros

How easy it is to create demos for clients and the reporting that comes with it

Cons

not having the ability to create multiple demos for the same prospect without having to retype their info in

Jim
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super Easy and Powerful!

Reviewed on 13/03/2024

The implementation was super easy and we felt valued and supported by Consensus throughout the...

The implementation was super easy and we felt valued and supported by Consensus throughout the process. The tool is easy to use and includes video software so it's a really complete package. Love the tool and the support that we receive!

Pros

Consensus is not only powerful, it's also intuitively designed so it's easy to learn and you can get productive quickly. The insights that come out of the tool are awesome, you can tell exactly what is important to your prospects and tailor your future communications around those points.

Cons

I really don't dislike anything about Consensus, it's a great tool.

Katy
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Selling Tool

Reviewed on 04/12/2023

Great tool, I use it weekly with multiple customers and is a quick and useful way to give them high...

Great tool, I use it weekly with multiple customers and is a quick and useful way to give them high level overviews of different softwares.

Pros

Consensus allows you to provide great insights into software and to quickly and efficiently demonstrate this to customers.

Cons

Nothing to not like, I don't struggle to use it at all.