Zoho Mail Reviews
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1030 Reviews for UK Users
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The best professional email service to start
Reviewed on 11/11/2023
Very good, first setup was very easy because they have instructions for most domain registrars in...
Very good, first setup was very easy because they have instructions for most domain registrars in their help pages.
Pros
Their free plan is the best way to start with a professionnal email.
Cons
Since the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail. However their Zoho Mail app for android works great and I really like it.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Zoho provides a rich suite of office software that just works from day 1.
Reviewed on 29/07/2024
Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of...
Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of business class quality.
Pros
* SETUP AND ADMINISTRATION:
The Zoho Mail software service was a breeze to set up through the intuitive online portal. While you have a powerful authority and control oveer the technical details of your configuration, the administration portal gives a balanced level of abstraction and sensible default parameters to make the setup process quick and easy.
* EASE OF USE, OPEN STANDARDS AND EXTENDED FEATURES:
Zoho does not get in your way. All the standard protocol options are available, which makes this solution compatible with any mail user client software you prefer to use, from any web browser or the optional cross platform downloadable Zoho email client, or any standard mail (POP/SMTP) client you wish. There are no proprietary nor complicated modifications to the standard mail protocols.
* SELF SERVICE AND DEPENDABLE
The entire platform is self service from advanced administration and configuration, to daily usage at the user level. I have never had to call tech support in all the years I have been using the service, and I have never noticed any disruption to service nor any issue with availability of the service.
* SECURITY OPTIONS:
There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. Basic auth, multi-factor, and others if I recall correctly. There are options to delegate administrative rights to users as needed also.
Im summary, Zoho does not restrict the control you have over your email service and provides straight forward options for managing your service, is consistently reliable, and rich in features that you can add or remove yourself, as needed. It just works!
Cons
Disclosure: I am using the personal entry level offering from Zoho. This makes the service all the more impressive to me, because it has continued flawlessly for years in my case, as if I were on a bigger business plan with strict SLA's. I might be mistaken, but I believe Zoho had all of this functionality and powerful control long before any of the bigger names in email services did, and even today I believe the others will be more expensive to unlock the features Zoho provides out of the box on the entry level plan.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Zoho Mail is not good.
Reviewed on 17/08/2024
I'm very unsatisfied. The new features they've added seem designed to waste customers' time....
I'm very unsatisfied. The new features they've added seem designed to waste customers' time. Instead of making things easier, they’ve only made the process more complicated.
Pros
It’s extremely difficult to sign in—the passwordless sign-in methods often crash, making it feel like winning the lottery when you actually manage to log in.
Cons
so far nothing I like it, I am trying to sign in the account for this whole week, but unluckily I still can not sign in.
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Solid, cheap/free and dependable
Reviewed on 02/11/2024
I would recommend this for any custom domain emails.
I would recommend this for any custom domain emails.
Pros
Custom domain emails, free plan that's relatively flexible. App is wonderful, so is their desktop client.
Cons
They're slowly inching their model to less free options.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Go To Alternative to Google and Microsoft Mail
Reviewed on 01/06/2024
Excellent. I recommend it to my customers over Google or Microsoft, especially when pricing is a...
Excellent. I recommend it to my customers over Google or Microsoft, especially when pricing is a key consideration. If they just want reliable email without all the paid extra add-ons ( eg spreadsheets, word processors etc) then Zoho is the best choice
Pros
The pricing for zohomail is what first attracted me to it. It is 50%+ cheaper than most commercial alternatives yet it has all the features that they do.
Cons
Nothing. I like it all. There is a small learning curve to it, but that is true of any new software.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Gmail service
Reviewed on 07/08/2024
It's a service similar to Gmail but more affordable.
It's a service similar to Gmail but more affordable.
Pros
It's very reliable. I use it with a personal domain name, and it very affordable in comparison to others. Once you get this up and running it's stable.
Cons
I have to think really hard for this. I use this service with my whole household. Maybe the email quota which gives 5GB per mailbox is not a lot.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Free Business Email Management and Platform
Reviewed on 01/05/2024
Zoho has been a game-changer for my business. I have no regret in using it. It has helped me...
Zoho has been a game-changer for my business. I have no regret in using it. It has helped me streamline my business and I'm pleased about that.
Pros
Very cheap and it's free
Set up is so easy and very fast
Does not limit access to the most important features
Fast email delivery
Cons
UI could use a little upgrading but it's still pretty
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stop looking elsewhere, start growing today!
Reviewed on 27/08/2024
I use it on various domains. Helps me stay on top of my game and my business grows thanks to Zoho...
I use it on various domains. Helps me stay on top of my game and my business grows thanks to Zoho Mail.
Pros
Easy to set up, manually or through their wizards: you´ve got this!
Cons
Honestly, I have not 1 single complaint.
Alternatives Considered
GoDaddy StudioReasons for Choosing Zoho Mail
they lack features that zoho offers at no extra costSwitched From
Google WorkspaceReasons for Switching to Zoho Mail
You´ve been good to me and my business in the past and Im thankful- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficiency and Security in One Package
Reviewed on 24/05/2024
Overall, Zoho Mail makes managing my email a breeze and helps me stay organized and productive.
Overall, Zoho Mail makes managing my email a breeze and helps me stay organized and productive.
Pros
It is really easy to use and customize. Knowing my info is safe with its strong security is a big relief too.
Cons
The basic functions work well, it would be beneficial to access more advanced tools without needing to upgrade to a pricier tier.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effortless Email Migration from Rediff Mail to Zoho Mail comes with native beautifully...
Reviewed on 18/08/2024
Managing organizational email has become a breeze with Zoho Mail's centralized Admin console. I can...
Managing organizational email has become a breeze with Zoho Mail's centralized Admin console. I can confidently say that Zoho Mail is one of the best email service providers.
Pros
When I joined my organization, we were using Rediff mail, which had many security issues and didn't have native mobile access. So, we decided to move from Rediff mail. The whole process to Zoho Mail was seamless. Domain customization setup was extremely easy with no data loss. additionally, my team can use their email on their smartphone.
Cons
Some of the more advanced functionalities are only available in the higher-tier plans for which you have to spend more. However, the basic features of the Mail Lite Plan of Zohomail still provide everything you need for effective communication and management.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It;s good and worthy using Zoho Mail
Reviewed on 15/07/2024
It's a bit challenging at first, then things go smoothly, when I het used to with the system.
It's a bit challenging at first, then things go smoothly, when I het used to with the system.
Pros
Visually- convenient tracking emails with three columns
Cons
The email and administrative functions (mail-admin and domain management) are not in the same interface, I have to browse two websites. I was confused setting up domain. More on-site instructions (while setting up email) be provided to user, for example, when I log-in Zoho the first time with my own domain email, it instructs me something like "a password has been sent to your email for your login". I could not log-in because I have terminated my email service before.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho Mail For Businesses - Highly Recommend
Reviewed on 05/04/2024
Pros
I love Zoho mail! The interface is really clean and professional. The security is top notch, and I love the way it connects within the Zoho suite.
Cons
I get a ton of emails daily and like using the search feature, but it’s a little limiting because you can only search one topic at a time. If I’m trying to reference multiple emails at once, it would be amazing to have multiple search tabs open.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Its a mailbox, it does the job
Reviewed on 14/05/2024
It's okay. I don't especially love the program and to be honest, I'm so used to the google mail and...
It's okay. I don't especially love the program and to be honest, I'm so used to the google mail and intuitiveness of the application that it just becomes second nature to me.
Pros
I honestly think that most mailbox apps are similar. I went from using an older system to this, and to be honest, it's very similar.
Cons
I feel like most mailbox programs are similar in style. Nothing exciting, some work better than others. This one seems to be fine.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best option for SME
Reviewed on 29/01/2024
cost effective, easy to use, affordable for sme
cost effective, easy to use, affordable for sme
Pros
Easy to use and cost effective for SME.
Cons
All is ok, sorry, no cons for zoho mail.
- Industry: Architecture & Planning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very Good Service
Reviewed on 01/12/2023
Pros
I find Zoho mail more than adequate for my company's requirements. I have not used the other features yet
Cons
Very occasionally it can take a little time to access
Alternatives Considered
GmailReasons for Switching to Zoho Mail
I was looking for a personalised email address- Industry: Telecommunications
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Cost-effective email domain provider with loads of features and third-party integrations
Reviewed on 18/07/2024
I have used Zoho Mail for over two years as an email domain provider for my part-time IT consulting...
I have used Zoho Mail for over two years as an email domain provider for my part-time IT consulting business. After paying only 16 dollars a year for an email domain, I expected an inferior product. After months of continuous use, I realized I was getting a bargain. Their platform is quite robust, considering you are given many integration options, both white-label and third-party.
Pros
I am fond of the simplicity of the user interface, and how easy it is to navigate all the features and functionality of the platform such as creating and reading emails, syncing events to your calendar, and accessing the host of white-label features and third-party integrations that allow you to sync it with your other business systems like Google Workspace or Microsoft 365. The $16 annual price tag for a starter account is a wise choice in today's marketplace, making it perfect for any budget-conscious entrepreneur looking for a quality email domain provider that can also be coupled with a robust and cost-effective CRM.
Cons
I couldn't find any drawbacks for my particular use case, only it would be nice to see some visual or functional updates in the future. The GUI, although easy to navigate, is not visually appealing.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Mail - a good email management system
Reviewed on 07/07/2024
Zoho Mail is the best alternative to email platforms like Gmail and Outlook. Zoho offers great...
Zoho Mail is the best alternative to email platforms like Gmail and Outlook. Zoho offers great services for the price and the fact that you can integrate easily with other Zoho apps is an important thing to mention.
Pros
The mail management is easy and I really like the Zoho user interface. It has all the expensive features from other email clients at the most reasonable price on the market. Setting up the account and email addresses is straightforward and fast. Support team is fast and communicative and they will help with anything.
Cons
There are no cons for Zoho Mail from my side.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product for the Best Price!
Reviewed on 18/02/2024
A blessing. I have been blessed to have been able to use this service without a cost.
A blessing. I have been blessed to have been able to use this service without a cost.
Pros
The first thing I liked was that it was free. I have a small business and I needed something to help get me by. This company has been a blessing for the past few years I have used it. I cannot afford to pay for a service like this. I am pleased with how well it compares to other, paid services like Microsoft. Just as good if not better. There are fewer privacy issues.
Cons
I do not have any negative things to say.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Mail
Reviewed on 24/11/2023
I'm very impressed with the number of features offered at such an economical price. Before using...
I'm very impressed with the number of features offered at such an economical price. Before using Zoho Mail, in order to use some of these features I would have to access multiple different applications, then copy/paste/link - wasting time and adding frustration to my day.
Pros
Easy to setup and intuitive features making it easy to learn to use without having to read a lot of documentation.
Cons
When setting up "Tags" the pop dialogue box got stuck and I was not able to get rid of it.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent Mail service
Reviewed on 30/05/2024
Best inbox for accessing and managing emails professionally.
Best inbox for accessing and managing emails professionally.
Pros
Zoho mail is amazing, very professional and has a lot of features for the price. As a small business owner, I am able to manage my email communications professionally. I highly recommend!
Cons
I have used Zoho for the past 5 years and I have not experienced any shortcomings yet.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good for mail tool for business and startup
Reviewed on 26/06/2024
Pros
Very good and instant working on all modes
Cons
Much better have great irrigation automation and Api work easily and also have good experience to sending mails onboarding client fallow up email marketing automation with API
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good alternative for Expensive email clients
Reviewed on 06/06/2024
Overall, Zoho Mail is a good and cheaper alternative for more expensive emails clients on the...
Overall, Zoho Mail is a good and cheaper alternative for more expensive emails clients on the market. Is easy to setup and features offered are the same as the other more costly services.
Pros
Setting up the Zoho Mail is very easy if you have acces to the DNS records. The email client have a beautiful and intuitive user interface. Setting up the DKIM is easy to be sure that your emails will land in the inbox.
Cons
No cons for Zoho Mail, everything works good.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Perfect soluction for Startups
Reviewed on 21/02/2024
Pros
Professional tool, low cost, easy administration, high security.
Cons
I can't find anything that I didn't like.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for global and small/entry level businesses.
Reviewed on 20/07/2023
Zoho Mail has a wide range of tools that gives small business owners control of day-to-day...
Zoho Mail has a wide range of tools that gives small business owners control of day-to-day processes. It has made starting a business more understandable and provides the level of organization needed. I love how Zoho Mail wants to see its business users succeed and that's great motivation to use the platform more!
Pros
I found that this emailing system is fluid enough to work as personal and business.
Cons
Continue to improve on the spam filters and email management system.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Security enforced!
Reviewed on 30/06/2024
Pros
This software is a great secure email solution. It's great for monitoring your emails and data
Cons
The only thing I liked least and navigating was a bit complicated at first