--- description: Learn how BrightHR can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for BrightHR. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BrightHR Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/256/human-resources/software) > [BrightHR](/software/103871/brighthr) # BrightHR Canonical: https://www.getapp.co.uk/software/103871/brighthr Page: 1 / 8\ Next: [Next page](https://www.getapp.co.uk/software/103871/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business. > > Verdict: Rated **4.6/5** by 174 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BrightHR Stay on top of employee holiday requests with instant alerts, allowing you to check for overlaps and key details before approving or denying. Easily create custom working patterns and calculate holiday entitlements for all employees, including part-timers. Organise your team and access all employee information through BrightHR's Employee Hub. Set up shift patterns in minutes and share them with your staff. Use Blip, our free clocking app, to accurately track working hours, and manage expenses effortlessly with PoP. Need HR advice? Our helpline connects you with specialists for quick answers to your employment law questions. Support your team with Bright Wellbeing \& Counselling, and enjoy the benefits for your business. Get instant HR expert advice with BrightHR Lightning, our innovative AI tool. Promote your products to 1 million businesses through Bright Exchange, our free online marketplace. Stay compliant and protect your workforce with BrightSafe and access our 24/7 helpline for legal support whenever you need it. Want a faster way to pay employees on time and accurately all from one place? Introducing BrightHR Payroll. Enjoy easy, accurate, and risk-free payroll management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 174 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: £4.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Clock In/Out - Customisable Reports - Dashboard - Data Import/Export - Document Management - Document Storage - Employee Database - Employee Management - Employee Portal - Employee Profiles - HR Management - Leave Tracking - Mobile Alerts - Mobile App - Onboarding ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Human Resources Software](https://www.getapp.co.uk/directory/256/human-resources/software) ## Related Categories - [Human Resources Software](https://www.getapp.co.uk/directory/256/human-resources/software) - [Clocking Systems](https://www.getapp.co.uk/directory/265/time-clock-attendance/software) - [Leave Management System](https://www.getapp.co.uk/directory/651/absence-leave-management/software) - [Absence Management Software](https://www.getapp.co.uk/directory/3829/absence-management/software) - [Time Tracking Software](https://www.getapp.co.uk/directory/571/time-tracking/software) ## Alternatives 1. [Paylocity](https://www.getapp.co.uk/software/102695/webpay) — 4.3/5 (1822 reviews) 2. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5058 reviews) 3. [Rippling](https://www.getapp.co.uk/software/112141/rippling) — 4.9/5 (4614 reviews) 4. [BambooHR](https://www.getapp.co.uk/software/20517/bamboohr) — 4.6/5 (3108 reviews) 5. [Paycor](https://www.getapp.co.uk/software/108691/paycor-perform) — 4.3/5 (3033 reviews) ## Reviews ### "Great System" — 5.0/5 > **Aaron** | *1 February 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It keeps all of the information in an easy to use space and helps reduce the amount of paper needed for records. The leave request system is great and being able to notify staff when you've uploaded documents removes the hassle of ensuring everyone receives the information. > > **Cons**: The rota system is a little clunky. It would be great if you could copy a previous published rota or have some way to save the shift times so as you don't have to enter the start and finish time for each staff member on every day. You should also be able to change staff between fixed and variable shifts. > > It has helped streamline or holiday system as it has often been troublesome trying to organise them around each other when you've to keep a minimum number of staff ----- ### "A supportive, secure HR platform with excellent value for growing businesses" — 5.0/5 > **Jennifer** | *6 February 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: BrightHR offers excellent value for money, particularly for small and growing businesses. The platform brings together HR support, document management, employee pay visibility, and payroll-related guidance in one secure place, which has been very reassuring as an employer. The learning curve is manageable, and the system feels intuitive once you are familiar with it. I’ve especially appreciated the clarity around compliance, security, and record-keeping, which removes a lot of anxiety when managing employees correctly. Communication has also been a strong point. Support has been responsive, clear, and human. \[sensitive content hidden\] in particular has been extremely helpful, taking the time to explain processes clearly and making sure I felt supported rather than overwhelmed. > > **Cons**: There isn’t anything I would describe as a true negative. One improvement I would appreciate in the future would be a clearer separation within the platform between PAYE employees and freelancers or contractors. As a business that works with both, having a distinction in how each group is displayed and managed would make navigation even clearer and reduce the risk of confusion, especially as the team grows. > > Overall, my experience with BrightHR has been very positive. It provides strong value for money, a secure and reliable system, and a reassuring framework for managing employees, payroll considerations, and HR documentation correctly. The platform has helped me feel more confident in my responsibilities as an employer, particularly around compliance, employee pay, and document management. Communication and support have been a real strength, and my experience working with \[sensitive content hidden\] has been especially positive. He has been professional, patient, and genuinely supportive throughout. I would happily recommend BrightHR to other business owners looking for a clear, secure, and well-supported HR solution. ----- ### "Superb Customer Care with a human touch\!" — 3.0/5 > **Paula** | *18 July 2025* | Entertainment | Recommendation rating: 5.0/10 > > **Pros**: The customer care is so prompt, supportive, caring, patient and understanding. I particularly want to thank \[sensitive content hidden\] who handled our issue with humanity, respect and she went above and beyond to resolve it with compassion. Things were followed through in a timely manner, and we weren't left for days without a progress report or an answer. It is so refreshing these days to be able to speak to actual human beings who can understand complex situations than chatbots that leave you frustrated and no better off\! Well done BrightHR for sticking with a more human approach\! Bulletins were really useful too\! > > **Cons**: software didn't allow changes to employee information without huge difficulties. Welfare support offered to employees via phone fell short of it's offer. The training for staff was great initially but didn't keep up to date for our sector. Auto renewal element was not made clear and no reminders after a 5 year contract period that this was due. Software didn't meet all our business needs so we still relied on other platforms that did not 'talk' together meaning data duplication and increase in time/ work not less, but we are a small not for profit CIC in a niche sector. > > Generally good. The customer care is BrightHR's greatest strength with the ability to talk directly with people who understand ----- ### "Bright HR review" — 4.0/5 > **Tracie** | *23 January 2026* | Veterinary | Recommendation rating: 7.0/10 > > **Pros**: It is comprehensive and easy to use and has allowed us to be far more efficient with our policies and processes. Easy access via the app from home so provides a good employee user experience too. > > **Cons**: We have complex rota/schedules which BrightHR does not currently support and I would like to be able to record training records on the platform too. > > Really good so far, there are always new improvements which is helpful and makes us far more efficient. ----- ### "Excellent Service" — 5.0/5 > **olamiju** | *24 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The attention to customer service was truly excellent from start to finish. The team listened carefully and patiently to my concerns, making sure they fully understood the situation before responding. They showed genuine interest in helping and asked thoughtful questions to clarify important details. Based on our discussion, they provided clear, practical advice and explained everything in a way that was easy to understand. In addition, they offered several possible solutions, outlining the benefits of each option so I could make an informed decision. Their professionalism, responsiveness, and willingness to assist made the entire experience smooth, reassuring, and highly satisfactory. > > **Cons**: I truly couldn’t have asked for a better experience. From the moment I called, everything was handled with care and professionalism. The staff were welcoming, attentive, and always ready to assist with a positive attitude. They took the time to answer my questions and made sure I felt comfortable throughout. The service was efficient without feeling rushed, and every detail was thoughtfully managed. Overall, the quality of service was consistently good, leaving a strong impression and making the entire experience enjoyable and completely satisfying from beginning to end. > > y overall experience with Bright HR has been excellent from start to finish. The platform is incredibly user-friendly, making it easy to manage employee records, holidays, absences, and HR documentation all in one place. Even team members who aren’t particularly tech-savvy find it straightforward to navigate. One of the standout features is the reliable support team. Whenever we’ve had a question or needed guidance, the Bright HR advisors have been responsive, knowledgeable, and genuinely helpful. Their advice has given us confidence that we’re staying compliant and handling employee matters correctly. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.uk/software/103871/brighthr?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/103871/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data