--- description: Learn how MasterControl Quality Excellence can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for MasterControl Quality Excellence. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MasterControl Quality Excellence Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [MasterControl Quality Excellence](/software/104305/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.getapp.co.uk/software/104305/mastercontrol Page: 1 / 22\ Next: [Next page](https://www.getapp.co.uk/software/104305/mastercontrol?page=2) > MasterControl is a quality management software (QMS) solution widely used in the life sciences industry, supporting compliance and efficiency for companies of all sizes. The platform provides integrated tools for managing audits, training, documents, and quality events, enhanced by data analytics and artificial intelligence (AI) capabilities. It is designed to help organizations streamline decision-making, accelerate product development, and maintain regulatory compliance. > > Verdict: Rated **4.5/5** by 526 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MasterControl Quality Excellence Automates the document creation and approval process, including routing, scheduling, escalation, tracking, follow-up, review, and approval. Centralizes all quality processes and documentation in a single, connected system. Ensures audit readiness, enabling organizations to pass audits or inspections at any time. Streamlines compliance processes, allowing employees to focus on innovation. Stores all documents in a centralized, searchable repository with automated version control. Automates training management, reducing the need for manual tracking and follow-up communication. Connects quality event processes to ensure tasks are tracked and completed without omissions. Provides full access to quality data, enabling faster and more informed decision-making. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 526 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Other - **Pricing Details**: Contact MasterControl for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Automated Scheduling - Bills of Material - Business Process Control - Change Management - Collaboration Tools - Commenting/Notes - Communications Management - Complaint Management - Compliance Management - Compliance Tracking ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Quality Management Software](https://www.getapp.co.uk/directory/144/quality-management/software) ## Related Categories - [Quality Management Software](https://www.getapp.co.uk/directory/144/quality-management/software) - [Compliance Software](https://www.getapp.co.uk/directory/243/compliance/software) - [Risk Management Software](https://www.getapp.co.uk/directory/246/risk-management/software) - [Governance, Risk and Compliance (GRC)](https://www.getapp.co.uk/directory/251/governance-risk-compliance-grc/software) - [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software) ## Alternatives 1. [KAWAK](https://www.getapp.co.uk/software/2060913/kawak) — 4.6/5 (319 reviews) 2. [Qualio](https://www.getapp.co.uk/software/100136/qualio) — 4.6/5 (128 reviews) 3. [Isolocity](https://www.getapp.co.uk/software/124867/isolocity) — 4.7/5 (51 reviews) 4. [QT9 QMS](https://www.getapp.co.uk/software/105047/qt9-quality-management) — 4.8/5 (117 reviews) 5. [Ideagen Quality Management](https://www.getapp.co.uk/software/104385/q-pulse) — 4.5/5 (178 reviews) ## Reviews ### "One stop shop for QMS" — 5.0/5 > **Joanne** | *16 May 2024* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: All in one and linkage between modules, job codes etc > > **Cons**: Nomenclature is hard to understand but once using it’s fine ----- ### "QA Engineer" — 4.0/5 > **Vhi** | *7 October 2025* | Biotechnology | Recommendation rating: 2.0/10 > > **Pros**: The ability to link documents in AQEM, this is helpful so we know which docs are being deviated from > > **Cons**: Tracking It would be helpful to have a saved query of created records so users can see immediately where their records are and who is pending approval > > Positive. Mastercontrol Support and consultant \[sensitive content hidden\] Ure is very helpful when the team raises issues and questions. They also have a quick turn around time. ----- ### "Overview Qx" — 3.0/5 > **Premlata** | *9 October 2025* | Pharmaceuticals | Recommendation rating: 3.0/10 > > **Pros**: Configurable aspect of the application helps to scale it. It can be used for various different site/ business needs, Linking between the records control design between roles is easy to manage. > > **Cons**: User interface where we have to click and click to get to the main thing we are looking for. Risk module not publishing PDF to be shared with stakeholders, Audit module looks outdated where the similar products in the market have better interface. Reports generation is a tedious task even with Insights. > > I’m overall satisfied and looking forward as partners to continuously improve it for Fit for purpose now and future. ----- ### "Document control Control" — 5.0/5 > **Namrata** | *7 October 2025* | Biotechnology | Recommendation rating: 6.0/10 > > **Pros**: User-friendly, but process-heavy Simple interface, though the workflow is lengthy Intuitive, yet requires multiple steps Easy to navigate, but not streamlined Straightforward, but time-consuming > > **Cons**: Too many manual steps Data inconsistencies from insights and reporting Long run times and freezes at times > > The interface is user-friendly, but the process involves many steps. While it's easy to use, the workflow is somewhat lengthy. ----- ### "Well and efficient working with Qx suite" — 4.0/5 > **Florian** | *15 May 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: I Like the suite approach to having everything in one place, it really helps to keeps things together and reduces number of applications which are uses in the company > > **Cons**: The integration could be much deeper and more interactive, e.g. use of data structures from process in other modules > > Since we moved to cloud the entire system ist more performant and we have more time to working with the system ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.co.uk/software/104305/mastercontrol?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/104305/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data