Cleo Integration Cloud Reviews

Support has been top notch and the interface is very easy to use. Setup is straightforward and it works as advertised.

Ability to quickly change from Test to Production servers. Ability to set up custom audit filters specific to our purposes. Integration with SVN repository for project management. Easy to deploy changes to projects.

Current cluster architecture is too touchy and dependent upon services (nodes) being started in the correct order. It takes close to 90 minutes from start to finish to properly bring the environment down and back up again (10 server cluster).

It is fairly simple to setup and administer. Support is fair to good and overall has most features needed.

Expense and purchasing AS2 blocks. This is a limiting factor but getting unlimited licensing is way too cost prohibitive

All the options. Harmony will do just about everything dealing with communications. It is very flexible with a lot of functionality included by default. A lot of new options and functionality are added regularly.

There are so many options, finding what you want and the best way can be difficult. Support can be slow getting back when you are researching how to do something. New features and options are not communicated well when they are released.

I like the cockpit for EDI visibility for the functional team.

I do not like that the system seems slow and the wheel is constantly spinning as new pages are displayed.

Ease of Use and Ease of the implementation.
Tech Support is great and can work with you to help check issues on your system.

Some errors are not easy to figure out and troubleshoot on our own and have to call Tech Support by that time, it kind of resolve by itself.

VLTrader 's functionality has always been dependable and effective, making it easy to on-board new EDI trading partners. Monitoring activity is also made very easy, and it has useful and clear reporting.

My only concern with the tool has been its limited functionality with posting files across platform boundaries. i.e. Securely coping\appending files between windows and unix while maintaining the integrity of the original contents has been an ongoing desire.

The product's interface is very intuitive and simple to use. Though it does take time to get used to the functionality of each module, the application does provide a very flexible solution to many business processes.

Though this product is very flexible, I have come across a few items that would make the application more streamline. If there were a copy feature, that would make life easier. Also, the upgrade and backup process can be made better.

Our company uses the Cleo / EXTOL EEI software which runs in the IBM i. What we like most about this software is it's reliability. EEI is feature rich and very functional. The support behind this product is phenomenal. We feel like Cleo Services and Support are extensions of our in house technical department ready and willing to help us solve any problem large or small. Thank you Cleo!

EDI easy to use, configure new trading partners, endpoints, and rulesets, makes possible add new customer in only few minutes

SVN is little bit confuse at beginning but after start using we get the way they provide us to store our files on server.

Reliability and support are the most important features for us. The reliability for us has been phenomenal.

A knowledgebase would be a great addition. Vltrader action gui enhancements to make templates would be great for less experienced staff.

Verstaile product and we are able to use it with receiving data and sending data internally and externally.

Some of the errors are difficult to solve based on the information that is reported to you.

I have liked the user interfaces and the ease of operation. Whenever we do encounter something we are not sure how to do, support is available to quickly answer our question.

It does allow us to do what we need with the EDI transactions, also when the next transaction updates come it, it will lessen the work for use. The copy feature does help when setting up like trading partners.

It is a difficult product to get around when you are new to EEI. The Functions keys are not consistent. There are to many different places to get things set up correctly.

Cleo is fun to use and is always offering new ways to win some money. The app is very user friendly.

It sometimes does not take into account that I need to pay things like rent. It will "roast" me for spending $1300 but I don't really have a choice.

HA / clustering ability. Map any to any. Vendor is interested in our success. The implementation engagement was focused on getting us running on Clarify and VLTrader.

I wish Clarify handled flat files like it does EDI. It is still a great product but requires more work for us to tie our data together for the dashboard.

I enjoy the UX of the CIC it is very configurable and easy to use even to some members who are less technical.

No current SLA views in the CIC , I believe this is on Cleo roadmap though!

I am very impressed with the visual organization and ease of use in comparison to previous versions.

The only thing I miss from previous versions is that object names were much more fluid and customize-able.

Easy to use and understand as a beginner
Sudo language coding for file transfer is one of the best features.
The help page is pretty good for noob

Slowness, unavailability, Resourcing issue, maintaining certificates is messy