Duo Security

4.7 (533)
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Cloud-based identity security and access management

Overall rating

4.7 /5
(533)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

95%
recommended this app
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533 Reviews for UK Users

Gayan
Gayan
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Hassle free two-factor authenticator

Reviewed on 22/06/2021

Pros

Regardless of the technology or platform which are targeting to integrate the multi-factor authentication Duo Security provides the flexibility to integrate with the largely used identity platforms/providers. The use of the app is very easy and convenient with the enablement of biometric authentication. For the authorization process, it takes just one click. The app is that user-friendly. Not like other application available Duo is really easy to use and integrate.

Cons

Nothing that I can think of that I like least.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Frequent Duo Security User

Reviewed on 06/05/2024

Pros

I like how seamless Duo Security integrates into my authentication process. The mobile app makes 2FA easy with a variety of methods to navigate authentication.

Cons

I don't have any cons about Duo Security from the end-user perspective. An initial concern was that 2FA would be excessive, but with how integrated mobile devices have become with everyday life, it only takes a few seconds to add an additional layer of security to protect my organization's data.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Duo Mobile

Reviewed on 29/07/2022

Overall, because of these two experiences. I am genuinely going to look into an alternative option...

Overall, because of these two experiences. I am genuinely going to look into an alternative option and preferably leave Duo as a personal preference. I love how secure it is but it's not okay to have a safety exit that doesn't work - like come on?

Pros

No one will ever get in to your apps or info

Cons

If you need to get in, you won't be able to. I had a phone stolen, and then unfortunately lost not long after I got a new phone. I had my back up codes saved when when the first one was stolen - did not let me into any of my apps and the worst part is - they give you 8-10 codes to use for a 'back up'. When the first one was stolen, I was extra safe and careful and then I sadly lost that one and I could, once again, not get into a single app using my back up codes.

Mackenzie
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Duo Mobile Review

Reviewed on 15/01/2025

I enjoy using Duo Security everytime rather than using email confirmation

I enjoy using Duo Security everytime rather than using email confirmation

Pros

It is quick to use and pops up even on my watch

Cons

That I have to do it every time I log in, but no fault of the company

Millicent
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Trustworthy and smooth authentication experience

Reviewed on 22/05/2024

Best so far. Self-service portal makes working easier and enjoyable.

Best so far. Self-service portal makes working easier and enjoyable.

Pros

I like MFA use in this tool. It is flexible and fast. Customization is given it's place giving the users an adaptive access. After setting up the tool and interfacing, the user has complete control and device visibility. There is scheduled device health check to ensure authentication of our services.

Cons

No doubts. Secure and reliable. Offers the most outstanding endpoint visibility and control.

Rivka
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy to use

Reviewed on 06/09/2024

company i worked for used it briefly as a security for logging in

company i worked for used it briefly as a security for logging in

Pros

easy to use, most clients were able to sign up easily

Cons

clients were unable to have their computer remembered and not have to log in every time, clients complained that the call feature did not work well with phone extensions

Michele
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Enjoying Enhanced Security With Duo Security

Reviewed on 10/07/2024

Pros

I like the identity and password management features
It comes with great multi-factor authentication features
It is a great cloud security solution for business

Cons

While using Duo Security, there hasn't been any issues.

Jaclynne
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Doesn't Get Much Simpler...

Reviewed on 03/09/2024

Pros

Duo Security made it quick and easy to sign into the desktop computer and additional computer programs requiring authentication. It only required a fingerprint rather than typing in a number like other authenticators.

Cons

It would prove tedious if I did not have access to that specific phone for any reason, but that's probably the case with all authentication devices.

Stoyan
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most trusted identity security tools.

Reviewed on 28/10/2024

Cisco Duo Security provides a seamless experience for working remotely in a secured environment. It...

Cisco Duo Security provides a seamless experience for working remotely in a secured environment. It gets integrated with the mobile phone easily to get a new passcode every time I login.

Pros

Easy integration with mobile phones. Multifactor authentication. Single sign on functionality. Takes no time for authentication.

Cons

After several years of use, I do not find any weaknesses in the application.

sydney
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

simple to use

Reviewed on 23/11/2024

Overall, it did what it needed to do. once set up it was a quick way to protect the account.

Overall, it did what it needed to do. once set up it was a quick way to protect the account.

Pros

I liked how easy it was to log in with it, as the notification pops up and works instantly. the app was easy to use once connected

Cons

setting up a new device was challenging, for example if you did not have your phone with you bypassing the authentication with another device was not easy.

Jonathan
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

J.L. Duo Security Review

Reviewed on 16/06/2023

Duo Security was the second-in-line when it came to authentication and data security for protecting...

Duo Security was the second-in-line when it came to authentication and data security for protecting my device's applications but really fell short when it came to the execution of its actual functionality when the time came. So, within the time period of installing and using the software, I soon uninstalled it in search of another software to satisfy my needs with less complications.

Pros

Duo Security's simplistic design format makes any user, including myself, notice any and every possible feature available and if unsure, can contact their support team who replies in a very short span of time.

Cons

There were times in the past where I would use Duo Security as a two-factor authentication system to login my Instagram account. However, on those times the code that would refresh every 30 seconds was always deemed incorrect. And so I would have to disable the software's functionality and risk my account security to simply login to Instagram.

Dylan
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A great option for Multifactor Protection

Reviewed on 27/12/2023

Pros

Duo Security was fairly easy to setup and our end users took to it well. There are a lot of customizable settings to protect our district data in the best way.

Cons

I have not run into any issues with Duo Security as a end user or an administrative user.

Gordon
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A well known muti-factor aunthentication Solution

Reviewed on 27/07/2023

Overall, Duo Security is one of those mandatory have solutions. In the world of today where...

Overall, Duo Security is one of those mandatory have solutions. In the world of today where security is a big concern, multi-factor authentication is essential.

Pros

We use Duo Security to login to almost all our cloud infrastructure platforms. It is simple and minimum set up is required for someone to get set up and start using. It provides a variety of authentication methods like one-time passwords, push notifications, SMS etc. My favourite authentication method is the approval methods by the mobile phone app. The way it works is that once you input your username and password, a prompt is then sent to your phone with two options, either approve or deny. It is only after selecting Approve that you are signed in. I like this method because it is the easiest to use of all the multi-factor authentication methods available for Duo Security. Another advantage of Duo Security is that it works with quite a number of platforms ranging from desktop services, cloud services and VPNs.Duo Security offers insightful analytics which helps you track the security of your platforms. Login attempts can be monitored, and potential security threats eliminated before they can cause any harm.

Cons

Duo Security is very much connectivity and mobile device dependent. This may not be accessible to everyone at any given time. Another limitation of Duo Security is that the mobile application is only accessible through certain phones with a certain a specific android version for Android Mobile Users. There is this one time when the application failed to install in one of my colleagues phone. They had to use their wife's phone for multi-factor authentication whenever they needed to login to a specific remote desktop.

Mark
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Duo Security

Reviewed on 15/02/2024

Pros

I like how simple and straightforward this tool is. We have rolled this out for staff to sign in securely to their work devices and adds that little extra layer of security to our organisation.

Cons

At times there can be delays on receiving either the code or push notifications which can be an easy to then gain access.

Kem
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Option for your PCI Toolbox

Reviewed on 20/12/2023

Very happy with this product overall. Meets my audit requirements.

Very happy with this product overall. Meets my audit requirements.

Pros

Easy to use and easy to set up and manage users in our environment

Cons

Sometimes the password reset options can get stuck in a lop

Matthew
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

It's needed, and it gets the job done

Reviewed on 21/09/2023

It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but...

It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but all programs have problems, I'd say this is most likely still one of the best choices.

Pros

What I most like about duo security (considering it's application that basically has one purpose with a few different avenues of getting there) is the simplicity. It also is a bit more modern feeling than your email and text authenticators, which is nice. I'd say that this program, if you're looking into authenticating software's, is most likely one of the best choices, next to microsoft's.

Cons

I've randomly (very rarely) had my duo logins just removed from the app, and it is a HASSLE to get everything back ESPECIALLY if you are incorporating this into a business. You're basically having to prove duo screwed up to try to get your authenticating account back onto the program, without having it on the program, it's not super fun, but at least it doesn't happen very often, other than that, great program.

Alternatives Considered

Microsoft Authenticator
Alex
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Important to have.

Reviewed on 22/07/2023

Has been an excellent and smooth experience for me, it is easy to use and it gives me peace knowing...

Has been an excellent and smooth experience for me, it is easy to use and it gives me peace knowing that if someone wanted to use my credential i will be notify.

Pros

Mobile authentication is great, the pop up screen that just require accept once you are login in to the VPN is very efficient and easy to use.

Cons

When changing mobile device or phone number associated to the DUO it can be a nightmare doing the self service steps for people that are not computer savvy, within the organization has colleagues that do it very fast and some of them that hard to understand and follow the steps.

Hilary
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy to use, fast MFA

Reviewed on 27/10/2023

Pros

The setup after downloading the app was easy.
Notifications work.
Authentication is fast.

Cons

I haven't had any problems with this application.

Jay
Overall rating
  • Industry: Consumer Electronics
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good product, Easy to use

Reviewed on 28/09/2023

Pros

Simple interface, easy to use, helps us be more efficient

Cons

Laggy at times, adding new users could be easier to do.

Layla
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect for Network Security and Secure Sign-on

Reviewed on 15/11/2023

Pros

Duo Security makes it super simple to securely sign onto any website or network through a push notification or passcode alert. The system is also easy to use once it is set-up and can be modified as needed.

Cons

The set-up takes a little while to complete and the software takes a little while to learn.

Jose
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Authentication using DUO PUSH

Reviewed on 05/07/2023

Working for several years. Easy to use and no disruptions in the service.

Working for several years. Easy to use and no disruptions in the service.

Pros

Very wasy to use. No much more to say, it´s simple and works very well. It can be integrated with lot of apps.

Cons

Sometimes using WIFI networks take some seconds to receive push. I have 1GB optic fiber, don´t think so itcould be due WIFI. Perhaps it´s the handset WIFI module. When I use with mobile data connection it is immediate.

Jaroslaw
Overall rating
  • Industry: Renewables & Environment
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Convenient tool for access control

Reviewed on 26/06/2023

Overall, I am satisfied with this application, mainly due to its simplicity, fairly good reliability...

Overall, I am satisfied with this application, mainly due to its simplicity, fairly good reliability and extensive integration possibilities with other tools.

Pros

An easy-to-configure two-factor authentication tool with a simple and clear interface. It can be integrated into an existing environment regardless of platform or OS. It also has logging and monitoring functions.

Cons

Sometimes I don't get push messages or I get two at once, which sometimes takes a long time and can be frustrating when you need to access resources quickly.

Hollie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Duo Security Review

Reviewed on 09/06/2023

I use DUO to sign in securely into my work computer. I haven't had any issues and I'm able to add...

I use DUO to sign in securely into my work computer. I haven't had any issues and I'm able to add as many computers and devices on there as I want.

Pros

I like how quick my computer is able to communicate with the app on my smart phone in order to log me into my computer quickly and safely.

Cons

It took some knowledge from my IT team in order for me to use the app properly. So some training is needed and it would be nice for a have quick help guide.

Francis
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Duo Security Review

Reviewed on 03/06/2023

Pros

The push notification always on time and never fails to be prompted before login

Cons

I have not been able to identify any cons on the application

Field
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super Easy MFA on Your App

Reviewed on 25/05/2023

Absolutely excellent because it does what it's supposed to do without issue.

Absolutely excellent because it does what it's supposed to do without issue.

Pros

The thing I like the most about Duo Security is the ease of use. You simply download and utilize the app on your phone.

Cons

This is simply another MFA application. It seems that different vendors have different preferences when it comes to MFA. I wish this was more consistent.