ABC Trainerize Reviews

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701 Reviews for UK Users

- Industry: Computer Hardware
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My personal journey to health and wellness.
Reviewed on 10/07/2023
Direct communication with my trainer through the app has been a really valuable feature. Being able...
Direct communication with my trainer through the app has been a really valuable feature. Being able to receive personalized advice and adjustments in real time has made my training experience great I love this app
Pros
What I liked the most about this platform is the ease and comfort of being able to access my personalized training plan at any time and place. Being able to take my workout with me on my mobile device is really convenient and has helped me stay in shape even when I'm away from home or traveling.
Cons
Being a user I must say that one of the aspects that I liked the least about this platform is that it is a bit complicated to navigate at first. It took me a bit of time to get used to the organization and structure of the app.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I love it so far
Reviewed on 14/12/2023
Pros
I use to make everything so complicated.. now its been made easy for me
Cons
The learning curve. It took a minute to understand everything thats going on
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Good Product that Went Downwill
Reviewed on 04/03/2024
Initially, this was a great tool when I started training in 2020. However, they have gotten...
Initially, this was a great tool when I started training in 2020. However, they have gotten progressively worse and have become borderline unusable since another company acquired them.
There are two main issues: client experience/support and lack of useful features.
I now spend a couple hours per week troubleshooting for clients due to issues with their account. This ranges from data being deleted to clients being unable to access their workouts.
In the beginning, Trainerize also emphasized new feature rollouts. However, recently they took months on a useless rebrand that offers no value. Meanwhile, they've failed to offer any meaningful upgrades like e1RM tracking or group workout tracking.
Sad to see a good product nosedive like this.
Pros
Very little at this point, although clients seem to like the modules.
Cons
Very buggy and lack of useful products, and pricing model.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Trainerize is the best there is as of now for online personal trainers
Reviewed on 08/03/2022
Pros
The exercises library is very extensive. It's very rare that we can't find what we need. Even then, we can add whatever exercise we need from an external source.
Cons
The ease of use on the client's side is not optimal. Often, we have to explain to clients certain functionalities. It is not as intuitive as it could be.
Alternatives Considered
PT DistinctionReasons for Switching to ABC Trainerize
Taking in consideration everything, this is the best online personal trainer software at the moment. It has more exercises, less bugs, better ease of use and much more than the competitors. Still, it's not perfect but they are constantly improving.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ease of Use
Reviewed on 21/12/2023
Pros
It’s easy to use. I like the payment process.
Cons
They don’t have some features that PT Distinction has. .
Alternatives Considered
PT Distinction- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
It helps me get myself motivated to workout
Reviewed on 14/05/2024
I have a love hate relationship. I enjoy it some of the days, but if I have a large meal with...
I have a love hate relationship. I enjoy it some of the days, but if I have a large meal with multiple things, it becomes difficult to track and go through all of the food. It would be great to have more basic options, vs only purchased food or meal from particular restaurants. What if someone makes a meal at home? Isn't there a standard size for a chicken parmagiana anywhere?
Pros
I enjoy the communication between myself and my trainer through the app. It helps motivate and make adjustments. I think that as I use this app, I learn to get better with it.
Cons
The standard preloaded messages from my trainer, I can tell it's not the person I typically work with. I don't love how it can be very difficult to change from 1 cup, to 1/2 a cup of whatever the food is that I'm eating.
My trainer has told me to track all of my food, the app doesn't make it easy for this.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for coaches and clients
Reviewed on 22/09/2024
Pros
Super easy to use from the client and coaching perspective.
Cons
It's lacking integration to cronometer (the best nutrition tracking platform).
Response from ABC Fitness
Hi Ben,
Thank you for your review and support! It’s awesome to hear that you and your clients find ABC Trainerize easy to use.
We are continually upgrading the app based on customer feedback. You can suggest integrations or vote for existing ideas here: ideas.trainerize.com 🙌
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ABC Trainerize
Reviewed on 09/10/2023
I overall enjoy ABS trainerize as both a coach and a client. As a client I can track my own...
I overall enjoy ABS trainerize as both a coach and a client. As a client I can track my own progress but as a coach I can deliver customized 1:1 and group coaching which is perfect for an online business.
Pros
I love the addition of group bookings that has allowed me to offer more plans and services overall to increase my revenue.
Cons
You have to pay extra for a lot of basic features which makes the cost a bit higher for newer coaches.
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ABC Trainerize Review
Reviewed on 15/11/2023
Overall, an amazing and complete platform for both the personal trainer and client. Cleanly...
Overall, an amazing and complete platform for both the personal trainer and client. Cleanly designed, easy to monitor and track things and a lot of customizability.
Pros
Amazing platform to connect personal trainers with clients. Helped the clients in tracking their workouts with ease while allowing the trainer to customize, manage and monitor the progress. We can track and monitor almost everything required to see the progress.
Cons
Nothing much bad with the platform. It's a premium and effective way to train and manage clients. The only thing that can be better is the pricing.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Happy Trainer
Reviewed on 21/11/2023
I loved using Trainerize. It has been a key tool for my business and allows many parts of it it be...
I loved using Trainerize. It has been a key tool for my business and allows many parts of it it be automatic.
Pros
Trainerize allows me to create programs and monitor the success of my clients with ease and from the palm of my hand.
Cons
The increasing cost for varying numbers of clients can be a little frustrating. I guess if business is good,
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very simple app to use!
Reviewed on 29/10/2023
I've had a great experience with them and the platform all in all!
I've had a great experience with them and the platform all in all!
Pros
The support to get everything set up was exceptional! I also like that we can use the app to train our clients rather than helping someone else's clients.
Cons
I think it's is overpriced for having a small amount of clients. The tier that I'm in is like 5-500 clients and it's $250/month. That's not bad if you have 100 clients, but when I have less than 10 on the app, it's expensive.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best platform
Reviewed on 12/12/2023
The app is really easy to use and cut the workload in many ways. I found this one is one of the...
The app is really easy to use and cut the workload in many ways. I found this one is one of the best app.
Pros
This apps makes my work life super easy, easy to access and easy to handle. Thanks to the builder
Cons
So far nothing much negative things about this app, lets see if there anything comes up.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
I used this as a client of a personal trainer
Reviewed on 06/08/2023
Pros
The app was really easy to use as a client of a personal trainer
Cons
After I was done working with the personal trainer I was going to try to use it on my own but it was not that easy to set up
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User-Friendly and Easy to Learn
Reviewed on 12/01/2023
Pros
I feel that this software goes an extra mile when it comes to tailoring and personalizing fitness programming for clients, but ALSO the trainers. In addition, the quality of the videos are excellent. You can choose between the full explanation video or a short loop of the exercise method. I also love that you can add personalized exercises and video for your own clients.
Cons
I wish there were more pre-made programming available. However, I want to note that the detail and quality of the available programming is excellent.
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
So Much Potential, Misses the Mark
Reviewed on 14/03/2017
I've tried 6 or 7 of the most popular personal training apps and decided to go with Trainerize. ...
I've tried 6 or 7 of the most popular personal training apps and decided to go with Trainerize. It's best at creating workouts quickly and easily, and has excellent client monitoring features.
Unfortunately, there are still a lot of bugs. There is nothing worse than logging a whole workout during a session with a client, and then the app won't save it - losing everything. It has essentially forced me back to pen and paper.
The integrations with fitbit and myfitnesspal sound impressive, but they don't import activity data. Makes no sense. If you can sync some of the data, why not sync the MOST IMPORTANT data? I have people tracking their activity with fitbit or with other apps - but now they have to enter it one more time into Trainerize.
Customer service is frustratingly slow, it takes three days to get a response - even when you purchase an annual plan that promises "priority support" and a "dedicated customer service manager." The response will always be, "our team will consider it." Then nothing.
If you want an app improvement, there has to be enough votes collected by the Trainerize community (which most users probably never take the time to visit) to work on it, even if the development team is fully aware of it and knows it makes sense.
They remove features without warning. Before, when you created exercises for the app, you could link to a youtube video OR use photos. In many cases, it made more sense to use a photo (stretches/simple exercises). After taking weeks to create, edit and upload all these photos for my exercise database, they removed the feature and lowered the quality of my photos so much that all the user could see was a pixelated mess. Their response was essentially "Too bad, so sad."
Without these (and some other) problems, this app would be unbelievable! But with it's continued crashes, it loses it's usefulness and can be more problems than it's worth. Might be fine if you're only using it for online training.
Recommendation: It's still probably the best app, but I will revisit the others. DEFINITELY, don't sign up for a year - go monthly for a while and see how it works for you.
Pros
Easy to use, easy to create workouts (and great flexibility to adjust workouts on the fly), many automated features, excellent client monitoring (including a new push notifications system).
Cons
Crashes, losing data, won't sync what counts, requires client to have internet connection, poor communication from customer service that responds to, but does not solve, problems.
Response from ABC Fitness
Hey Frank!
Thank you for taking the time to review us and provide feedback! We are sorry we weren't able to get back to you sooner, we recently realized we were able to reply to reviews on Capterra and are now trying to get back to everyone.
We are so happy you find creating workouts in Trainerize easy! In regards to the crashes, we are in the process of releasing a brand new version of the app (we invested over a year in rebuilding it from the ground up) that is going to improve the performance and overall stability of the app! If you would like beta access to try it out please email us at [email protected] and we would be happy to give you access!
In regards to MyFitnessPal, we can only sync the data they send us. We are working on improving our integration with them to hopefully include more data soon.
Thank you for your patience while we work to grow and improve Trainerize.
- Team Trainerize
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Every Online Trainer Needs This
Reviewed on 01/02/2019
I have had an amazing experience. Great customer service. Good incentive to refer other trainers....
I have had an amazing experience. Great customer service. Good incentive to refer other trainers. Lots of updates. And never a reason to leave or look for something else.
Pros
I love that Trainerize is always looking for our feedback as trainers and making improvements. I have only ever used Trainerize because there has never been a need to go anywhere else. They fill the holes when they see them. It allows me to give an amazing experience to my clients too. I receive referrals just because of the app alone! I feel like I can over deliver with it
Cons
I don't like that there are some auto messages even when I don't want them. There is difficulty with scheduling sometimes for international clients. I also think some of the videos need better form from the Trainerize library. I also think that there are too many glitches between phone and computer. Sometimes my phone will say 30 progress photos even if there is only 3.
Response from ABC Fitness
Hey! Thank you so much! We are so happy you love using Trainerize.
We really do value the feedback of our trainers and I will definitely pass along your suggestions to our development team for review.
I think the auto message concern is something we can fix for you right away! Do you mind emailing [email protected]? One of our coaches can show you how to turn those off.
- Team Trainerize
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So many features!
Reviewed on 31/08/2021
Absolutely recommens this program to any health and fitness trainer looking to streamline their...
Absolutely recommens this program to any health and fitness trainer looking to streamline their clients' experience. All the resources, communication, and billing are in one place. And the price per client is very reasonable.
Pros
This program is great! It has so many features and a great dealmof flexibility. I have some clients that are just fitness and some that are just nutrition and aome that are both. It works great for all of them.
Cons
The main issue I had with this was setting it up. It's pretty easy to set up once you understand it, but the learning curve is a little ateep and so many features it's a little overwhelming. There are a lot of helpful resources to get going but be ready to take on a major project.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best online fitness platform in existence
Reviewed on 01/03/2017
I have worked with Trainerize for about a year and a half now, and it's been a great relatioship. I...
I have worked with Trainerize for about a year and a half now, and it's been a great relatioship. I have gotten to know the support staff in the executive department quite well, as well as the other staff on the technical side, and one person on the customer service side. Everyone at Trainerize is about making the online fitness experience better for both the professional and the end user clients. It was a pleasure getting to organize the initial conference calls with the executives at Trainerize and the executives at Under Armour Connected Fitness to make the MyFitnessPal integration possible. I am very proud of this addition and my part in it, because it means that thousands of trainers across the world, and probably hundreds of thousands of clients now have a way of managing nutrition in real time.
End of the day, it's all about making things better, and Trainerize is at the forefront of that movement. Pleasure to be associated with them, and I look forward to a lot more success together in the time to come!
Pros
Ease of use, integrations, the MFP integration honestly is everything and I worked directly on this so I'm so happy that it has come out the way that it did
Cons
Wish some of the branding looked a bit better...I might have also not sent the most optimal files. I also wish that messages from clients and to clients were received as better notifications. I don't notice messages from clients until I am inside the app and I am assuming they don't see mine until they log in. Perhaps I'm missing a notification thing here but I just wish messaging was a little more noticeable. Clients might not want messaging going thru all the time, but I certainly would like to receive messages from them right away.
Response from ABC Fitness
Hey Chris!
WOW - thank you so much for your review and kind words! It was a pleasure working with you as well!
Please feel free to email us ([email protected]) and one of our coaches would be happy to help fix your notification settings so you are notified on your device every time.
- Team Trainerize
- Industry: Sports
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great for apple devices but clunky on android
Reviewed on 29/12/2022
Amazing but only if they match the snood and apple interfaces to be the same.
Amazing but only if they match the snood and apple interfaces to be the same.
Pros
It’s so easy to use and setup a programme as well as monitor client adherence. It’s good value for money and as a trainer I found it great and easy to setup.
Cons
My android users had a different interface to me, I tried to explain how to use it and they struggled. Such a shame.

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the app and how it's growing and getting better month by month, year by year.
Reviewed on 26/10/2017
-Ability to save a lot of time, as well as store everything in one central place.
-can now take on...
-Ability to save a lot of time, as well as store everything in one central place.
-can now take on a much larger clientele base and train solely online - much better than old school excel spreadsheets and just simple email communication
Pros
Too many to type, but for sake of simplicity I'll pick the top three
-Programs feature which allows you to store pre-made programs and copy them out, or add subscriber
-groups feature, which is great for increasing social motivation and something special that the app offers
-It's integration with new payments that has incorporated automation aspects that will allow us trainers to create a program and then simply "let it run" and not more work is needed on our end if we set it up properly; just need to collect the $$
Response from ABC Fitness
Hey Michael!
Wow - thank you SO much! We are so happy you love the app! The Master Programs feature and Trainerize Pay feature are some of our favourites too.
Stay tuned for more exciting updates and features coming soon!
- Team Trainerize
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes my life as a trainer 100x easier!
Reviewed on 18/04/2017
Helps me stay organized with programming and client communication. I can stay on top of all my...
Helps me stay organized with programming and client communication. I can stay on top of all my clients without going nuts or spending too much time. Clients are always impressed with the professional structure Trainerize gives my business, and they love keeping track of how many workouts they've completed, receiving messages for their Personal Bests, etc. A simple feature that goes a long way in client retention! I can't say enough good things about Trainerize. In the 2 years I've been a customer, I've seen them listen to customer suggestions and put them into action. The app has grown and developed exponentially in 2 years, which makes me look forward to every update they make. If you're a trainer, and you're not using Trainerize, you're missing out on a system that will make you more efficient and professional with your programming and client connection.
Pros
Beautiful interface. Progress charts. Keeps track of clients' progress on specific lifts in specific workouts. Easy client communication.
Cons
I can't access my workout templates from the APP - I have to open a client's profile for that. I can't change/update training plans of multiple clients at once - having to go one by one is really time consuming.
Response from ABC Fitness
Wow - thank you SO much Ana! We appreciate your review and are so happy you love the Trainerize interface!
Regarding having more functionality on the mobile app, I can definitely pass your feedback on to the development team for review!
- Team Trainerize

- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Added Value to Training!
Reviewed on 08/02/2019
This has been a wonderful resource for me and my clients to use. I've had clients move out of the...
This has been a wonderful resource for me and my clients to use. I've had clients move out of the area and continue to train with me online. I've had clients use Trainerize to do workouts on vacation or extended leave. A+
Pros
A lot of improvement since I started using in 2015. User friendly, great selection of exercises or the option to add your own.
Integration with Evolution Nutrition, FitBit, etc.
Cons
I would love to be able to add a photo to the exercise description if a video isn't added. If there's a way to do this, I'm not aware of it.
Response from ABC Fitness
Hi Kimberly!
Thank you so much for your feedback!
That's amazing! We love to know that you find the App user friendly!
Wow! Your suggestion would be a great feature to have in Trainerize. Can you post on our Ideas forum?
www.ideas.trainerize.com/forums
Plus, stay tuned for more exciting updates! :)
- Team Trainerize
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Maximize your time and get Trainerize!
Reviewed on 12/02/2019
I mainly use Trainerize for my one-on-one clients. Before starting with Trainerize two years ago I...
I mainly use Trainerize for my one-on-one clients. Before starting with Trainerize two years ago I would easily spend 2+ hours per day writing up client's workouts in notebooks. It took away time from my family, and limited time I would be able to use meeting with clients. Now it doesn't take me more than a half-hour per day to program. I use a tablet to track my clients throughout the day, and it has greatly streamlined my business! Trainerize also uses easy ways to schedule and progress entire macro or mezo cycles at once, and copy plans from client to client!
Pros
I love what my clients love. They love being able to track and reference back to their workouts. They love having videos and instructions on how to do exercises when I'm not around. The app gives them a direct connection to me to answer questions. And I can help motivate and keep my clients accountable though check-ins and goal tracking.
Cons
The system doesn't work the greatest with android devices. Also, if I am training more than one person at a time I have to have a separate device for each person.
Response from ABC Fitness
Hey Greg!
Thank you so much for your review! We are thrilled Trainerize has helped you streamline your fitness business!
I wanted to let you know we are getting close to releasing a brand new version of the Trainerize app. This is a project we've invested over a year in (rebuilding the app from the ground up) and will definitely improve the overall performance and stability of the app (on Android phones etc)!
- Team Trainerize

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Trainerize is a fantastic tool for Personal Trainers!
Reviewed on 30/09/2019
I’m so glad I went with trainerize for my online and in-person training and coaching business, it’s...
I’m so glad I went with trainerize for my online and in-person training and coaching business, it’s a great tool and the pricing is very reasonable. Would definitely recommend!
Pros
This is a platform that is committed to listening to their users and providing the best experience, not just for trainers but clients as well! They continually poll for new features and deliver on their promises to continually improve the app!
Cons
I don’t have a specific issue with the software but more issues with connectivity that cause the app to freeze when I’m at home, it works fine when my connection is good !
Response from ABC Fitness
Hey Kelly,
Wow!Thanks for the amazing review! We are so happy Trainerize has allowed you to increase your earning potential as a online trainer!
t's great to see you've been with us all this time and have been happy with the updates we've released over time.
Stay tuned for more exciting releases and updates soon :) - Team Trainerize
- Industry: Sports
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
I could take it or leave it.
Reviewed on 26/07/2022
I ended up swapping to a software I found easier to use.
I ended up swapping to a software I found easier to use.
Pros
The app makes it easy to connect with clients where ever and whenever. Additionally, it makes programming and tracking workouts easy.
Cons
I found many of the pre-recorded exercises weren't what I was looking for in terms of form and the programming aspect to be cumbersome when wanting to edit single workouts.