Hivebrite Reviews

When we chose the Hivebrite software, we compared it to other competitors on the French market. Almost two years after starting using it to manage our alumni community, we are very satisfied with our choice : this software as a system was hands on, easily customizable and useful in terms of features (mapped alumni directory, clusters, timeline, events, jobboard, statistics, etc.).

Developing and launching new features (if requested by client) is not sistematically possible.
The email builder would require some upgrades.

is intuitive and resolved our interest in creating a community

It is not 100% user frendly, we have to adapt our business to functionality, we still could not find a person to carry out the hivebrite integration with hubspot. We need them to improve quickly: media center, user scoring system and add functionality on discussion forum so that it can be carried out in synchronicity.

- Easy to set up
- Interface is completely customizable, also offer great design templates
- Content management is seamless
- Ability to automate content, host live digital events with Zoom integration
- Fantastic CRM for managing users

- Anything outside of their pre-set templates you are required to figure out on your own. Makes customization a little trickier if you don't have the technical expertise in-house.
- Hivebrite offers API integration in the platform, but again, you need to figure it out on your own. More support on their end in setting it up would make things much easier for content managers.

Hivebrite is a comprehensive and user-friendly platform that effortlessly bridges the gap between organizations and their communities. The customizability of the platform stands out, allowing for a tailored experience that aligns perfectly with the specific needs and branding of any organization. The variety of tools available for engagement, from event management to membership directories, fosters a vibrant community atmosphere. Additionally, Hivebrite’s support team is exceptional, providing quick and helpful responses to any queries or issues that arise.

While the platform is generally user-friendly, some users might find the initial setup and navigation through the plethora of features a bit overwhelming without thorough guidance.

The multiple functionalities that it has and that it`s easy to use

It gets a bit slow if you have a lot of information or tabs

A lot of personalization (a lot of possibility)
Easy to learn and use
Best customer service you can have
Easy to admin
Always update et good communication
If you have idea (new feature) you can submit them on the blog, people vote and the most voted are choosed for devloppement
French and english customer service
Billingual platform
Back-Office CRM

The mobile application need some optimisation
The Media center is great but is not optimal as well
Except that, I think it is the best software on the market (I looked for more than 25 alumni platform before making my top 3 than my final selection)

The platform has a modular structure, so you can have everything or choose the modules that work for your community.
You may not need all the available functionality so I love that I can turn on the modules that work for us and therefore make our community relevant to our members, clean and uncluttered and easy to navigate.

The notification structure is a bit heavy in its regularity. You can manage this on your profile but I do think it could do with some improving to filter notifications to reduce the inbox getting full of emails.

The Hivebrite platform is a powerful solution for our large and diverse community (currently 20,000+ users). Its core features (feed, directory) enable extensive engagement and collaboration among our members, while the additional functionality (esp. groups, events and campaigns) have enabled us to sustain meaningful sub-communities.

The Hivebrite team provide strong technical support as well as thought leadership in the field of community management. It has been a pleasure to work with the team to enhance the platform's capabilities.

As our community increases in size, we need the platform to do more work to enable users to discover relevant and meaningful content and connections. This is an area Hivebrite are actively working on, and we are already seeing some promising new and evolving features developed.

We enjoy the community building and interactive elements of our Hivebrite platform, including the live feed, forums, events, announcements, emails, app.

We enjoy having a support team to troubleshoot technical issues.

The lack of analytic information on what the users are consuming, and lack of support for team packages. We've had to manually build quite a bit to make our team-based structure work and have very minimal information and analytics on users activities.

I'm concerned about the lack of attention on AI and analytics, especially in the L&D/courseware space.

-User's layout is easily intuitive and makes sense.
-Content rich design has a lot of useful places for various types of data/info.
-Elegant visual design that draws your members towards useful info.
-Clean, cool, contemporary presentation.
-For admin, the backend is smart, efficient, and makes sense relatively easy for an intelligent novice to quickly get it and get to work designing and building.
-We're a U.S. law enforcement nonprofit and our member base is law enforcement. Obviously, data storage, login security, and hacking issues are important to us. We spent a lot of money trying to make another vendor's package adequately secure and never really got there. Hivebrite's top-tier data storage coupled with leveraging Google's streamlined sign-in authentication can't be beat.
-Tech support is outstanding, brilliant people who know how to engage efficiently, and even smile.
-Value. We shopped hard. We're getting so much more than we could find anywhere else, at a great price point.
-After over a year of struggling to get a competitor's product to work, we almost launched nationally with the thought to just make-do. But just a couple weeks before launch, our engineer spent several nights scouring the competition. He sold us on abandoning all our work and switching one of our endeavors to Hivebrite. After our first day of building, we knew this was the platform for both projects. We know what's out there. Hivebrite can't be beat.

For us the best thing about this software has been how user friendly it is, both in the back end and for general users. This gave a greater uptake by users than expected and made it easier to on board new admins.

In some aspects, more customisation options would be preferable. In some of the key features like events, or mentoring it would be great to be able to customise the buttons or labels, or forms to our needs.

I like the Event section as it is very complete. The customer service is excellent and very punctual and always polite.
The "People" page is very good, as it allows to have a quick visual of all the network and where it is located.
The fact that I can pull out reports quite easily about many things from the "community" section in the back Office is also extremely useful!

Certain section should be more customisable. Such as the wall or the job&careers page by, for example, adding filters - especially for the jobs. I would like the Digest to be more customisable and, especially, I would find very useful to be able to create more than just one page like the NEWS one. Meaning, more than one page in which single pieces of content can be seen listed all together and then, by clicking on the single content, access another page or a pop-up window.
The fact that folders in the Media Center section cannot be given an image, instead of remaining simple blank folders, is not very appealing

Ease of use, and availability of the support team.

There have been a decent amount of bugs so far, and so that's been problematic.

Very accessible and easy to use interface
Customisable to allow for your own look and feel
Provides most of the functionality you would look for in an online social community platform
Friendly and approachable team
Scalable for large numbers of users
Easy to adopt

It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes
The integration of video conferencing within the platform would be a huge boost in functionality
More customisation choices would be nice, but not essential