PolyPM Reviews

Versatility and large number of features

I does not have an accounting module

The interface easy to use and navigate. I had a few technical issues at first but most of it was just user error. The support service is amazing!

Because of the nature of this business, the amount of data across multiple sources was immense and caused lags in the software

The menu, easy to use, Export data to other kind of format like excel, pdf, cvs, etc.

we don't have a module to receive FG on the FG warehouse

I have been using this product for two years now, and I am still learning new things that it has. The developer of this product is always easily accessible and available when you need him to help. The Inventory Management integrated with work orders is a great way of keeping track of everything. The workflows allow us to keep track of where all of the orders are at any time, and our customers can see this information so they can track their own orders.

The few things that I have not liked about this system usually have gotten fixed in a couple months after we let them know what we would like to have the system do.

Easy way to join information from different departments, sources.

Alerts on materials pending, incomplete developments.

We are impressed by how responsive the team is to individual needs and their willingness to customize modules as necessary. The system is well-thought-out and executed. We rarely encounter bugs or issues that result in costly business mistakes. The tracking log of changes and updates is very helpful. The Crystal Reports feature has been very useful for monitoring business operations, creating POs for raw materials, packing lists, invoices, etc. Everything can be automated and Excel becomes a word of the past.

As with all off the shelf systems, customization is only available to a certain degree. The most challenging part of PolyPM is trying to pull together data from different data tables within the system to get a more holistic view of how efficient cutting/sewing is for a certain material or style. The information is all there, but it's not easy to pull it out without using several different reports.

No industry specific software is completely satisfying. It entails changing how processes are performed to match the structure of the software. Having said that, PolyPM has greatly exceeded expectations for our apparel manufacturing application. Most importantly, the reliability, support, and receptivity to alteration has been great. It works.

While we would all like our software to be free, it isn't.

Very flexible but has a lot of things I do not need or use which at this point cannot be completely customized.

Multiple levels of tasks in different menus to do a task.

The software has a design option for the company IT to add or modify forms, grid, and reports, and it can be saved to Global or Local settings. The vendor gives excellent support on the issues we encounter.

The software doesn't use an individual system password; instead, it uses the Windows login, and in our company, we have some Windows users that share the same account.

For the vendor, the updates or requests for software modification sometimes take a while. But, I believe it's normal, as there are also other companies that have requested for system modification.

The software is flexible. We can made adjustments based on our needs. The system also helps the user to keep everything in order, which is to their own benefit. Most of the time, the vendor is available to go and find a solution or recommendation to solve issues.

What I like least is that sometimes, I don't have all the information I need to get a decision in one single table. I need go to different tables, export them into Excel to summarize, and then make a decision. Also, the vendor sometimes takes a long time to resolve or implement something.

Highly flexible, robust, and easy to customize.

Because it's so powerful and flexible, it may not look as "pretty" as other non-flexible software but can have unique set-up for every user and surpasses other software in functionality.

It has to connect and relate all the information from orders to invoices.

There is still a problem between the warehouse system and the boxes with the finished product that makes it unable to use the same box number. If you are using the same box that you had in your warehouse, it shouldn't be necessary to use a new number. The help menu should have more option for learning.

The user interface is easy to understand, and the product is well suited for the manufacturing experience. The fact the vendor has experience in apparel manufacturing is a plus, since it helps when looking for solutions for everyday situations.

Sometimes, there is limited flexibility when dealing with exceptions.

The service is outstanding. Polygon is always there to answer questions and solve problems as they arise. The software is simple to use. Inventory control is outstanding; we've been able to reduced our on-hand inventory.

The reporting medium, Crystal Reports, is rather cumbersome to work with.

It's advanced in technology and intuitive. There are minimal steps to retrieve what you are looking for. It's easy to export to Excel and easy to implement. Customer service is good.

It's so easy to use that we run out of user licenses and have to buy more since everyone is used to PolyPM.