Justworks Reviews

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

Easy to use. Employees are in charge of tracking their cumulative hours. The geo-fence is good. App is good, though the font is microscopic.

Rounds the hours down in QB integration.
Only imports grand total hours into QB, does not put OT in proper QB payroll fields.
All the reports are listed first name first. Then conversely QB is last name first...AS IT SHOULD BE!!!!
It does not allow me to edit a shift that is still open!

It is very easy to use. I'd say it is perfect for our company with a size of 30 employees because we don't need all the big features that other PEO's offer.

I don't have any complaints about the software!

I like that all of my payroll information is easily accessible with an intuitive user-interface. For example, the platform reminds me when certain items are due such as healthcare insurance enrollment and W-2 tax information. It also notifies me of any status changes like salary increases, promotions, and the like. The software is also secure since it requires two factor authentication every time I login.

It can take a while for changes to be reflected in the platform. For example, I would recommend adding new employees a few days before their start time to ensure that Justworks recognizes them when they login for the first time, without delay.

Employee and contractor management solutions are super easy and straightforward. Benefits solution, including the Time Off options, are also easy to use and administer. Employees love the simple dashboard used for accessing review docs, submitting time off requests, and accessing contractor contacts.

Wish vendors were treated like contractors, with the ability to store documents associated with vendors and add them to company directory.

The transition to Boomr was incredibly easy. The customer support team is fantastic and they are incredibly responsive and willing to find a resolution to any issues we have. All of my staff find it simple and intuitive to use and it's made our payroll and invoicing so much easier.

When we signed up for Boomr we were told that a scheduling component would be added in the first quarter of 2020. There have been issues with that and now the message it will likely be released in the third quarter of 2020. While we didn't sign on specifically for scheduling, it would help us streamline our system and reduce redundancy.

This is The Most User-Friendly software for my employees to experience

There are still some features that aren't well thought out, such as tracking and paying hourly employee time, problematic birthday features, and details like that.

We love Justworks! After working with a few other PEO’s, we can confidently say that Justworks is the best around! Their software is user friendly and simple and their customer service is top notch!

The only improvement I’d love is some sorta of notifications for calendar events- ie. Admins or managers get emails prior to a team members birthday, team anniversary, pto.

Justworks is incredibly easy to use and manage payroll and benefits. They are constantly evolving and rolling out more benefits to their customers. In addition, their customer support is some of the best I've experienced. They always work with you to find a solution

Our only complaint is working with rolling start dates and benefits. However, their team was able to help us find a workaround and work with us on those issues.

we moved our payroll software from a old vendor to Justworks 7 months back. trust that was the best decision we could have taken. Right from the day one of transition we experienced fabulous customer service. the software itself was pretty easy to use both for the Admin and the employee. their Customer success ensure everything is smooth for you in the early days. their 24/7 Customer services is great place to get issues addressed. any company with as low as 2 employees can avail their service. they treat every customer the same way.

they do not have a mobile app for employees to access the paystubs and others stuff. that is a drawback.

easy to use, my employees like it, options of medical benefits, customer service was good, pricing is very affordable

could use more features for 1099, more help around PPP loans but probably everyone had issues given the need

This app lets your employee track times when working in different projects and locations. It's so easy to clock in and out including start and stop break. It also shows how much they make in the period. Administrator can easily edit employee's shifts when they forget to clock in or out.

You need a smart phone or tablet to be able to use the app. However, it's easily fixed by providing a tablet in the office in case someone doesn't have a smart phone or forget the phone.

GPS tracking is pretty accurate but sometimes you have to wait about a minute for the app to pinpoint your location.

Great for tracking time ! Not sure if this application has other features available since there is no how to option, or simple instructions. Would be nice if there such options!

I can't clock in if I'm too far away from address job site. Very frustrating. Also never were given instructions as to how to use the app. This app is not so user friendly. Either a customer support number should be available or email were we can send customer concerns