UpKeep Reviews

The biggest thing would be communication. Before UpKeep a work order would be put in and no one would know the status of it. With UpKeep we see updates and emails detailing the status of the work order.

The only thing that comes to mind is that you provide training for Administrators and Technicians, it would be nice to have a power point presentation for the view only and Requestors. As an Administrator, UpKeep was my task to own, and I had to present it to the group prior to launch. the problem was the Administrator permissions is different than the view only and Requestors, needless to say my 1st class was a learning experience not only for the view only and Requestors but for me also.

The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.

Some important pieces of information need to be added such as precise location information about assets.

i use upkeep to communicate with the technical team for maintenance and support, I like the ability to send issues as photos and get helped online, upkeep provides a video tutorial for setting up, this is the best for sure

using upkeep requires strong internet connections as poor networks lead to delay in loading documents as soon as possible and it's very hard to learn

the application is easy learn and set up for use in the organization, like its ability to organize once data has been entered in the system. The UI is so friendly

upkeep has a limited level of hierarchy and uploading documents and photos takes a lot of time to finish up this leads to delays in submitting a given documents

with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user friendly

using the application to upload big documents with a lot of photos takes a lot of time the expected

i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I like the ability to be integrated with other apps and saving data online makes it perfect to me

somehow the application is difficult to use and uploading photos takes a lot of time this need to be addressed to give customer the best

upkeep has made work sharing so simple among the team to capture their inputs mostly reporting, the application is so simple to use with good UI

sometimes the application delays in uploading some orders and they may pend for many hours and this affects work to move on as expected

upkeep is simple and secure for use, i like the ability to share work orders with my colleagues for compilation. The user interface is nice for me

The application in most cases slows down when using it on mobile phone

Very easy to set up and get going, very easy to populated data, and very useful to schedule work orders, etc.

Analytics - the metrics that one needs the most , and use the most often are in basic, but they do take shortcuts in order to achieve numbers. Downtime tracking is a very mportant tool, but can't be used with manual events.

This product is very easy to use and train others on how to apply it.

I cant think of anything I would change.

UpKeep makes it very easy to track and record inventory. Very user friendly

Great app however I find myself having a lot of errors uploading items from time to time

i like upkeep vendor and customer portal since am able to search all vendors available and am able to contact them in few minutes since the portal provides vendors name, email, phone and company. The security feature for upkeep is also good since all users are supposed to login using their passwords

the application disturbs a lot to login using android smart phones and sometimes tends to be too slow

Upkeep the best tool for asset management for business,am able to communicate with technicians in the field and my office issue is sorted out without waiting for them to come back to office,the software is so easy to use and the interface is so good.

The software is so easy to use and i like it, However customer support team when contacted take so long to respond to customer inquires hence giving us less services

I get to easily integrate other software to make my use of UpKeep seamless. I also like that I can use the preventive scheduling feature which saves us a lot of cost since our assets are well maintained.

For someone who hasn't really used any asset management or inventory management software, it might be difficult to navigate the website. But after a while, you get used to it. Adoption is easier if you have used similar software before

Upkeep allows someone to share work orders among teams members to help them accomplish tasks on time, the software is so user friendly, i like it

you cant use the application while running updates but updating it takes a lot of time, this needs to be improved

with upkeep am able to truck all hotel assets and their status in one location while in office,i like the assets and purchase order feature. The software is so easy to use

the software is doing well for me i have no dislike as of now

with this software/application am able to communicate with technical team while in the filed without waiting for them to come back and an issue is sorted out, it has simplified work flow processes. I like it its so easy to use and to install on staff phones

its too slow when uploading some work orders for the team

the software is so simple and effective to use in big business, i like its way to put things for maintenance and this simplifies my work at company

sometimes there is issue of connections mostly with poor network

The software is easy to understand, love the interface and the settings are purely configurable

Ts expensive to use and customer support team takes a lot of time to respond to questions

Its functions are at the top I like this software a lot it helps me a lot.

The customer service takes a lot of time sometimes we have to answer our questions quickly