Databox Reviews
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202 Reviews for UK Users
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good paid tool to visualize all your numbers
Reviewed on 26/12/2022
Databox saves a lot of time when you need to present multiple reports as you can just do that by...
Databox saves a lot of time when you need to present multiple reports as you can just do that by creating a template and just changing the date range as and when required.
Pros
Databox reporting tool makes your life easy as it has a simple drag and drop interface to generate reports. It also has option to use predefined templates that make it easy for you to create reports from scratch. Databox tool links with multiple datasource and also allows you to create custom formulas and metrics to be used in the reporting.
Cons
There is a lag in the data numbers to get updated. There should be an option to set up the refresh interval manually as per the convenience.
- Industry: Online Media
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product and Support!
Reviewed on 14/12/2022
Overall, It's very friendly to use, especially the way to organize templates to share across client...
Overall, It's very friendly to use, especially the way to organize templates to share across client accounts, create alerts, and native integrations with the most used platforms. A Big shoutout to the support team, which is responsive and ALWAYS resolves my questions/issues
Pros
I love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc. I am showing data in a fancy and easy way to monitor the metrics' performance.
Cons
I've noticed some glitches. 1) After data is updated automatically, sometimes the dashboard doesn't seem to be updated, and to get the data updated, I need to change the date range and get back to the previous date range. 2) In the table settings >> multiple metrics can't sort based on the metric only manually; it would be great to sort dynamically ascending or descending3) I can't view log changes, Ex. If another college works on the same board, I can't see my changes vs. theirs.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Significant Issues With Platform Uptime, Very Buggy And Stopped Syncing With Google Analytics
Reviewed on 19/01/2023
Due to prolonged outages for the platform and syncing with Google Analytics, the reports were not...
Due to prolonged outages for the platform and syncing with Google Analytics, the reports were not reliable. We'd often show up for a client meeting, only to find out that the system had gone down a few minutes before. There was one point where it was down for nearly 3 weeks in a row. Their support took several hours to respond. Their response typically was, "Our developers fixed this, please try again." When we went to check, it would still have the same issues. We had dozens upon dozens of support tickets. They ended up assigning an account manager to us. While the account manager was friendly, their job was simply to check their uptime... Most emails were, "It still isn't working, I'll recheck with the developers." Toward the end of our contract, we reached out to ask for a credit due to the downtime. They responded by saying they have no flexibility and don't offer credits or refunds. It is so bizarre to me that a company would have a platform with so much downtime but will not reimburse you for the time their solution is unavailable. We ended up switching to Google Data Studio and hiring someone on UpWork to recreate the reports.
Pros
The drag-and-drop reports looked nice and made it easy to create visualizations.
Cons
The platform was constantly going down. We had significant outages for the platform and their ability to sync with Google Analytics. This caused our reporting to display incorrect data, if it showed data at all.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finally a Platform that checks all the boxes!
Reviewed on 30/04/2020
Pros
The things I enjoy most about Databox is the flexibility of this platform as well as the overall user interface. There are truly so many different options available for you to configure dashboards to your wants and needs. For example, Databox offers a ton of different data visualization options. Additionally, the ability to create custom metrics has proven to be an extremely useful and flexible tool in Databox as well. With regards to the interface, the platform overall is very aesthetically pleasing and my colleagues love the way the dashboards look. Overall, this platform really checks all the boxes for me. As a Marketing Data Analyst, I'm very happy.
Cons
I think the only thing that can be improved with Databox is perhaps allowing an unlimited amount of dashboards for accounts or a higher amount of dashboards with each account subscription they offer. Users should be aware that to get a large amount of dashboards in your account, you will likely need the highest subscription. Other than that, I do not have any complaints at all. This platform truly has managed to have everything I want and need.
Reasons for Switching to Databox
Overall, I chose Databox over alternative products because I really enjoyed the UI for Databox the most and this is really important to people who will be the ones seeing these dashboards. For my colleagues, having dashboards that are very aesthetically pleasing makes a huge difference and Databox had the best looking platform out there (of course on top of all the other awesome features they offered as well). Although other competitors of Databox had very similar features, I chose Databox because it seemed to have the highest level of flexibility I wanted in an analytics platform as well as the nicest interface.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great User-Friendly Reporting Software!
Reviewed on 13/06/2022
Databox is an extremely user-friendly, helpful data visualization tool that keeps all of your data...
Databox is an extremely user-friendly, helpful data visualization tool that keeps all of your data in one beautiful report. It's so easy to provide insights to clients and it is an essential reporting software to our advertising agency.
Pros
The ability to share a report dashboard link directly with clients was an absolute game-changer. Not only do we have beautiful reports with clearly defined metrics and KPIs, but we also have live dashboards that answer any client questions on the spot. It is easy to create, maintain, and update dashboards throughout the month. Great reporting software for agencies!
Cons
The integrations to data sources are wonderful, however, there seems to be a lag with the data– the numbers don't always align with the live metrics we see in our ad platforms. We are an agency that loves data, so I wish you could customize the date ranges more than simply daily, weekly, or monthly. Overall, great software with very minor cons.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent product
Reviewed on 14/10/2019
Very easy to use
Very easy to use
Pros
Its very easy to use and the dashboards are visually appealing
Cons
Limited to only 3 dashboards on the free trial
Alternatives Considered
CyfeReasons for Switching to Databox
Much easier to use. And the placements of the widgets on the dashboard fit nicely and don't require alot of effort to edit- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Databox: Close, but no cigar...or even cigarillo ...
Reviewed on 24/02/2018
Pros
I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.
Cons
While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time.
All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Value for Money Product
Reviewed on 09/03/2022
We have set up our dashboard within one day using Google sheets and the dashboard contains more...
We have set up our dashboard within one day using Google sheets and the dashboard contains more than 5k data the visualization was very perfect.
Pros
I like the customer support and User Interface. It's very easy to build and it has a lot of pre templates. We can use any templates and change them according to our needs.
Cons
Databox have to think about a free version for google sheets. AS Google already has the dashboard called the "Google data studio" version where anyone can freely set up their dashboard without any hustle. So if it is only for google sheets then the databox must think about a free version.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent for tracking all our key metrics in one place
Reviewed on 29/01/2021
Overall, a great tool for tracking and building boards on high-level metrics.
Overall, a great tool for tracking and building boards on high-level metrics.
Pros
I love being able to have complete customizable control of my key metrics dashboard. It allows me a daily snapshot of how we're performing. Plus, being able to schedule snapshots be sent to Slack and email, etc. is great. I also love the goals feature, being able to put our metrics into context like this is great.
Cons
Some of the integrations are a little lacking, meaning data isn't always super accurate or up-to-date. We definitely cannot use a Databox board as a undisputed source of truth to report on, but rather as a snapshot to see trends. E.g. our Ahrefs Domain Rating is hardly ever correct on the board. I also wish there was a little more functionality within the integrations, the options for what you can pull from ActiveCampaign and Intercom are pretty lacking. And I wish they had a ChartMogul integration too!
Alternatives Considered
Geckoboard- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best data visualizer in the market for all your marketing data connectors!
Reviewed on 14/12/2022
Pros
I like how clean the interface is and how easy it is to connect multiple data sources to make sense in a dashboard.
Cons
The only thing I didn't like is that it wasn't unlimited and completely free.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great team that go over and above to help you get set up
Reviewed on 02/03/2023
Pleasure to learn to use. Looking forward to learning more
Pleasure to learn to use. Looking forward to learning more
Pros
- amazing support team- adaptable system allowing us to congregate data sources
Cons
- bit glichy occasionally - would be great to get more data sources added e.g. appsflyer
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good!!!
Reviewed on 19/02/2023
I really liked this app as it helps in managing businesses and understanding them better.
I really liked this app as it helps in managing businesses and understanding them better.
Pros
Platform that helps in business management. Excellent graphics. Easy to use.
Cons
I have nothing against this app. He is incredible.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
If you want to report from multiple sources at once then use this
Reviewed on 09/10/2020
It is extremely flexible and it solves the problem of creating reports using spreadsheets to pull...
It is extremely flexible and it solves the problem of creating reports using spreadsheets to pull in custom data. You also can display your report in a variety of different graphical styles.
Once a report is created the viewer of the report can filter each graph by a specific date range.
Once I got the hang of using Databox I've come to love how flexible and powerful it is and would recommend it to anyone who needs to create a custom report for their business.
Pros
Databox makes it easy to create custom reports from multiple sources. For example, I've created a single report using Google Analytics and Google Search Console. Normally this would be impossible in a single report.
You can use many different sources and Databox has multiple integrations that help you get started. If there isn't integration you still upload custom spreadsheets and create a report from those.
Within each report metric you can then filter down to the specific metric you want. You can also create calculated metrics to create your own metrics.
Cons
There can be a steep learning curve to get the exact metric you want. I had to spend a lot of time getting the correct filters and segments from Google Analytics. However, I was finally able to create those reports.
There is also a huge amount of data you can analyze and figuring out the exact metrics to report on can be daunting. But that can also be a result of not figuring out the best KPI's before creating your report.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best reporting software out there
Reviewed on 15/12/2022
great customer service.
great customer service.
Pros
simple, easy to use and it integrates into slack which makes it easy to give automated reports to our clients
Cons
no real cons, but it would be great if the custom equations were on the basic plan. Seems like something everyone should have access to especially given how much i'm paying. Something as simple as Cost Per Purchase is not available on the TikTok dashboard when it is clearly available on TikTok
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This was a game changer for my digital marketing business
Reviewed on 26/12/2018
Amazing. I love this tool.
Amazing. I love this tool.
Pros
Ok, so I was desperately looking for an affordable platform to centralize my reporting for my clients. Most things that I found were either too expensive or too limited. I tested many free reporting tools - not enough connections. I tested the "free trial" of the big guys - great, feature-rich, and waay out of my budget. Then I came across Databox and I have to tell you, it has been a complete game changer for me. The Free version allows you to connect 10 clients to 3 data sources for reporting but then I discovered that I could easily afford the next level upgrade version, which allowed me to enhance my reports with up to 10 data sources for 10 clients. The setup was extremely simple and once I created the dashboards and scorecards, I was able to click a button and create an easy to understand report for my clients. I highly recommend this product to anyone who is struggling to keep up with the reporting for their marketing clients.
Cons
Honestly, nothing. Maybe that I have to pay for it to use it, but that's business.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Nice balance of functionality and price
Reviewed on 18/08/2019
I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to...
I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to allow you to transform your data. They also have some cool options for tracking goals and the mobile app is leaps and bounds better than the competition.
Pros
The visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.
Cons
Once the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.
Switched From
Geckoboard- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Excelent dashboard for daily follow up of campaigns
Reviewed on 27/07/2022
Very good
Very good
Pros
Easy initial set up and solid daily results (the sync with Google is really good)
Cons
Lack of more parameters for fine tuning reports
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Beautiful and handy tool
Reviewed on 12/04/2019
Pros
Easy to setup. They have a great iPhone app so can review all data on my phone. Every morning I receive an email on our business performance which is really helpful.
Cons
So far I'm happy with the tool, no things I don't like.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Beautiful Metrics & Reporting
Reviewed on 23/09/2019
Some of the team here can build marketing dashboards in Google Data Studio, but this can be...
Some of the team here can build marketing dashboards in Google Data Studio, but this can be time-consuming and most situations don't require the levels of customisation that GDS allows. Databox has allowed us to speed up the deployment of reporting dashboards and given the wider team access to this ability.
Pros
The way that Databox has been built is all about speed and simplicity, with little or no knowledge in building dashboards and reporting functions you can set up beautiful looking reporting systems.
Cons
There are some functions in the dashboard builder that still feel a little clunky, such as only being able to move an element once you've selected it and hovered over the move crosshair - but these are small UI points.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
“Beautiful web and Mobile app”
Reviewed on 06/12/2018
Pros
Data box is a simple and good, Awesome designed web and mobile apps, good responsive for customer support,Very Important data stored in one place, easy to use.
Cons
In my opinion data box software is best clean, easy to understanding and fastest
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for a one-stop view
Reviewed on 14/12/2022
Overall experience is good
Overall experience is good
Pros
Connects with most third party apps and software, great for providing reports
Cons
Creating several dashboards can be time consuming
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing app
Reviewed on 27/01/2017
We tried a few other apps. None came close to the ease of use, flexibility, simplicity and customer...
We tried a few other apps. None came close to the ease of use, flexibility, simplicity and customer support we got from databox. At one point we need a specific attribute from MixPanel, and after asking support on how to do this, they actually rolled up a new feature into production in less than a weeks time. (Maybe it was in the pipeline, but it's still amazing)
Pros
Amazing customer support, very easy to use, nice design too.
Cons
None so far, extremely flexible so meeting all our needs.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absolutely amazing Tool
Reviewed on 20/09/2019
Databox is our daily KPI tool and has helped us to increase our value and traffic. It's one of the...
Databox is our daily KPI tool and has helped us to increase our value and traffic. It's one of the overall best tools I've ever seen with its amazing selection of templates, wide and an I mean really wide range of possible Integration of Tools, and more!
Pros
The easy integration across a different platform that leverages Big Data in an instance to provide useful insight.
Cons
I'd say the modification for the KPI's could feature a bit more Modification in terms of more Team Roles Setup
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and powerful
Reviewed on 19/08/2016
We use Databox for 2 months now and so far we like it more and more. We only use Google Analytics...
We use Databox for 2 months now and so far we like it more and more. We only use Google Analytics and Adobe Analytics tools, so Databox seemed as a perfect solution for us. Databox allowed us to combine data from different data sources and display them in one place in a beautiful mobile app. We had some difficulties when we were setting up all data sources, but their customer support helped us in no time. The feature we like the most is scorecard. It's nothing better than getting a scorecard with most important KPIs in the morning and see the performance for the past day.
Pros
- Daily scorecards
- Beautiful designed web and mobile app
- Databox Query Builder which allows us to get customized metrics from analytic tools
- Powerful yet simple Designer, where you can quickly set up datacards with a simple drag and drop feature
- Very helpful and responsive customer support
Cons
- The alerting feature didn't seem to work for us two months ago so we stopped using it
Response from Databox
Thank you for your feedback. We're constantly improving alerts so make sure you give them a chance.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Brings you the efficiency!
Reviewed on 13/12/2018
Databox provide free basic account that give you 3 datasources which is enough for small business...
Databox provide free basic account that give you 3 datasources which is enough for small business to make good visualisations of the data. Bring ease to manage boards that created for projects.
Pros
- Provide good user experience
- Customisation options
- Clean UI
Cons
- Lack of documentation
Other than this all is still worked perfectly for me.