---
description: Learn how FollowUp CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for FollowUp CRM.
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title: FollowUp CRM Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/3839/client-onboarding/software) > [FollowUp CRM](/software/106277/followup-power)

# FollowUp CRM

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> Followup CRM construction CRM \&amp; sales platform designed to help contractors measure, record \&amp; streamline the sales process.
> 
> Verdict: Rated **4.5/5** by 228 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FollowUp CRM

Followup CRM includes advanced reporting and analytics technology, enabling users to gain actionable insight into sales performance data.&#10;Users can check the status of follow-ups, estimate due dates and bid dates from the FollowUp Power dashboard, allowing users to prioritize tasks effectively. &#10;Users can track and measure sales process behaviors, helping users understand simply how to reach their sales behavior goals. &#10;Users can set up sales behavior alerts, notifying users instantly to any changes or developments.&#10;Followup CRM tracks what ‘qualified’ bids are in the pipeline from which sales team member, ensuring clear accountability in the sales team.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 228 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Followup CRM
- **Location**: Fort Lauderdale, US
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Bid Management
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Change Order Management
- Client Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management

## Integrations (16 total)

- CompanyCam
- Dataforma
- FOUNDATION
- Gmail
- Hover
- Knowify
- Microsoft Outlook
- Procore
- QuickBooks Enterprise
- QuickBooks Online Advanced
- Sage 100
- The EDGE
- Viewpoint Spectrum
- Viewpoint Vista
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Client Onboarding Software](https://www.getapp.co.uk/directory/3839/client-onboarding/software)

## Related Categories

- [Client Onboarding Software](https://www.getapp.co.uk/directory/3839/client-onboarding/software)
- [Construction Bid Management Software](https://www.getapp.co.uk/directory/969/construction-bid-management/software)
- [Construction Scheduling Software](https://www.getapp.co.uk/directory/1563/construction-scheduling/software)
- [Construction CRM Software](https://www.getapp.co.uk/directory/759/construction-crm/software)
- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)

## Alternatives

1. [JobTread](https://www.getapp.co.uk/software/2051765/jobtread) — 4.9/5 (141 reviews)
2. [Builder Prime](https://www.getapp.co.uk/software/107837/builder-prime) — 4.7/5 (89 reviews)
3. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1420 reviews)
4. [Contractor Foreman](https://www.getapp.co.uk/software/109491/contractor-foreman) — 4.5/5 (815 reviews)
5. [AccuLynx](https://www.getapp.co.uk/software/113689/acculynx) — 4.6/5 (804 reviews)

## Reviews

### "FollowUp Power Review" — 4.0/5

> **Verified Reviewer** | *30 October 2018* | Facilities Services | Recommendation rating: 7.0/10
> 
> **Pros**: I like how it tracks activity and gives notice when tasks are needed to be completed
> 
> **Cons**: Nothing I have found to not like thus far

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### "My experience after 24 years in my industry and my own company for 18.5 years" — 5.0/5

> **Jonathan** | *23 February 2017* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: It keeps an easily visible progress report for the employee and his employer.
> 
> **Cons**: When I reached out to customer service one time the person I ended up messaging was unable to answer the basic question of how I would download it to my Ipad.  the person kept asking me for my telephone number and could not answer my basic question. I told him I am already a current user and that I just wanted to know how to re-download it on my new ipad, and he finally admitted that he was not sure how to do so. He promised to pass this on to a support team for them to call me and I also asked him to pass on the transcript of our notes as well and he said he would and I never got a call from FollowUp. I feel that he saw that he looked poorly so never passed on my message.  It is important for customer service online support to have the basic knowledge of the system them are promoting. I even took screen shots of the conversation so that there is proof of it, as my gut feeling was that it would never get passed on etc...
> 
> I have been in business for over 18 years and recently merged with Code Red Roofers, and with my having an average of 43 employees full time for so many years, I felt I knew just about every item in the productivity fields until I was truly amazed at the Follow Up Power system here.  &#10;&#10;It not only shows management who is producing and tracks how much time they are entering data but shows the closing ratio of each salesman as well as tracks profit margins on jobs sold.  Additionally, each salesman can see his own progress and that when he puts in more time on the system he is getting credit company-wide for time put in.  &#10;&#10;It is impossible to interact face to face on a daily basis, in my industry, with eight to ten new clients a day and remember each of their concerns, questions and what is needed on my part to clarify their questions.  FollowUp Power also appears on our dashboards in the system so that each time we speak or leave a voicemail or meet a client we set a date to touch base with them again and when that date arrives the dashboard system shows their name in red to remind us to FollowUp with that client.  That is a vital part of closing a deal.  It is too easy to forget to do so otherwise. &#10;&#10;Having an online access point that I can go to at any moment without trying to find a piece of paper with my notes has excelled our company in our industry greatly.  Not only can I see my notes, but other associates as well as the owner can look at this data as well and quickly gauge if the client is a fit or a high maintenance client that never returns calls etc.  &#10;&#10;By being in this industry for over twenty four years and having my own multi-million dollar per year business, it takes a lot for me to be incredibly impressed and in awe of any system, and FollowUp Power has done just that.  &#10;&#10;This system is not only impressive but being asked by FollowUp Power for areas that can be tweaked and our input as a user causes FollowUp power to continue to become even more productive and help us to be more on the edge in our industry.  Great job, and keep moving forward.&#10;&#10;&#10;Jon Duren&#10;Sales Associate&#10;Code Red Roofers Inc.

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### "Shady accounting practices" — 1.0/5

> **Jon** | *18 December 2023* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: Intuitive interface, easy to train new users. This is a basic CRM, nothing remarkable.
> 
> **Cons**: Shady accounting practices.  Having deployed many SaaS apps across the enterprise, this is the first I've come across that requires a 60-day cancellation notification.  There isn't an option within the interface to cancel account or subscription.  You HAVE to schedule a call with Follow-Up to cancel your account.  We provided notification with 30 days left before our renewal and the account rep told us "Sorry - we're going to bill you anyways.  You didn't read the terms and conditions".
> 
> Overall its a decent, lightweight CRM, however, it's not worth working with this shady company that can hold you hostage.  In 2023 you shouldn't have to jump through hoops to cancel a CRM subscription.  &#10;&#10;0/10 - Dont recommend.

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### "Better than Excel" — 4.0/5

> **Hunter** | *31 January 2022* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: The software does a great job of tracking leads and making sure no follow-ups are missed for a potential sale. Previously, these tasks would be tracked in excel at our company and they were easy to lose or overlook. The amount of reporting available is another strong feature of the product. The data is always seen in real time and can be broken into different time periods depending what your preferences are. Recently, these reports were enabled to be automated so you receive an email at a set time with the report you need.
> 
> **Cons**: Some of the integrations have not lived up to their potential. These integrations were a selling point four my company, but they have not provided any additional value or saved any time. They continue to roll out new integrations, which I do not have experience with.

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### "Wanna look like a Rockstar? Use FollowUp CRM" — 4.0/5

> **Blake** | *24 June 2021* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: I can track a project from start to finish. Add start and stop dates for projects. attach all quotes/bids/statements. Everything that pertains to this client and his needs, I can pull up on his/her created account.
> 
> **Cons**: The Email features needs a TON of work. It is probably my biggest complaint. It just doesn't streamline with all of our other services and features. We don't use that capability.
> 
> Being in front of a customer and they start asking questions that pertain to finance or square footage. It's extremely Important that you look knowledgeable and educated on the project. With CRM I'm able to pull up all my notes/spreadsheets/docs, etc.... Makes me look like a Rockstar instead of some guy searching for answers.

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