ClickUp Reviews
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4347 Reviews for UK Users
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You can do it all (almost) with ClickUp
Reviewed on 27/08/2024
Start small and build from there. We didn't dive all the way into all the features from the start,...
Start small and build from there. We didn't dive all the way into all the features from the start, but after 1.5 years I can say it improved our operations immensely.
Pros
It's very customizable! You can turn it into anything you want it to be. Project management? Check. CRM? Check. Help desk? Done!
Cons
There's a bit of a learning curve. You have to take the time to learn the features and how they can serve you best.
Reasons for Choosing ClickUp
We needed something more robust, with more transparency and we needed to consolidate multiple tools we had been using that kept our information siloed.Switched From
ActiveCollabReasons for Switching to ClickUp
I asked a few experienced users to show me how they use ClickUp and asked for their honest assessment and they convinced me it was the right choice. Also, billing integration was critical for us and that feature was missing in other systems that strictly did project management.- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The Most Powerful Project Management Suite with a Couple Kinks to Work Out
Reviewed on 01/11/2024
It is a really powerful project management and organization software suite with lots and lots of...
It is a really powerful project management and organization software suite with lots and lots of features, but suffers from some browser incompatibility and loading issues.
Pros
It is incredibly feature -rich with tons of integrations and AI-powered tools.
Cons
The loading times are a little slow and sometimes it can be overwhelming just how many options are available.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Tries hard to be too many things
Reviewed on 11/11/2024
Pros
I like the versatility of ClickUp. You can basically build anything you need in the project management software and link multiple different lists. There are lots of features and will be able to configure the software as you wish.
Project management is the biggest part of this software and I think this is the most important thing I like about this. Tracking tasks across different projects in a centralized location.
Cons
Clickup, unfortunately, does too many things and has not perfected them all. This makes the product feel clunky and confusing at times. Onboarding into this software is very challenging to users who are not tech-savvy.
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClickUp really is the tool that replaces most + removes a lot of redundancies & wasted time!
Reviewed on 25/09/2024
I have been using ClickUp since its inception in 2017. At first, I was very hesitant when they...
I have been using ClickUp since its inception in 2017. At first, I was very hesitant when they launched 2.0 since I'd become deeply ingrained in their atmosphere and setting up accounts for my clients. But now we're at 3.0 and they recently introduced AI Brain and it really gets better as it ages! They are making amazing use of their Series C funding. The feature that has recently gotten me SO EXCITED is the launch of ClickUp Chat to replace Slack (I've been WAITING for this moment for what feels like years)... this is going to be such a fun iteration to play with + implement for my clients.
When I work with my consulting + operations management clients, it's the one and only tool that I recommend for streamlining operations and building holistic views of the business. Setup correctly, I can look at EVERYTHING inside of ClickUp-- which is where most project management tools fall short.
I love that I can organize things very cleanly in space/folder/list views. The whole business structure can be easily seen at a glance.
Whenever I need support, live chat is always there... I can also bring ideas that I have that I am not sure how to bring to light and they'll provide suggestions for me to try out and work with me as I implement if it's too much for the rep, they'll escalate my ticket and I receive a custom response from the engineering team on how I can set this up. Even after 7 years, I am still learning new things about ClickUp.
I love that I can have a pulse on EVERYTHING. I've easily been able to set up CRMs, Customer Support Centers, and Day-to-Day Operations, capture recurring + repeatable tasks, and increase efficiency + productivity.
I can embed spreadsheet views, easily respond + assign comments to team members, and create a dashboard that has ANY information for my clients (and for internal reporting). The fact that ClickUp is so customizable may seem overwhelming to the newbie, but you just get started with the core features that you need, and then geek out over the additions you can make as you grow your confidence with the tool.
I've been in the operations, consulting & project management space for the last decade, and no tool has come close to achieving what I can do with ClickUp.
Pros
The BEST thing about ClickUp is that it really is shaping up to be the tool that replaces ALL for day to day management. Since its inception, they have continued creating innovative features (vs. just OK) features to make it happen. I also LOVE how simple, clean and organized it is. It's the one tab where myself + the team spends most of the day in for communication, visibility, and management.
Cons
There really isn't anything... right now the only thing I don't LOVE about the tool is the workflow diagrams. But it's still a fairly new feature that will evolve. After using tools like Miro it has a long way to go. There was also a bit of a learning curve when first starting to use the diagrams, it wasn't as intuitive. The saving grace is that we can then convert the diagram into tasks (which is seriously a dream).
It would be nice if it were modeled a little more after Miro, and we had the ability to brand the colors vs. the preset colors which are very traditional RGB.
Reasons for Choosing ClickUp
A lot of other tools stopped showing a product roadmap for growth and started stagnating... ClickUp started leading the charge, putting out game changing features, allowing me to customize to my needs, and continued to show it was on the path of innovation and really be the one tool that replaces all. It just looked + felt like something I was easily going to be able to integrate within my day to day, whereas other tools felt like it was a chore to have it work for me.Reasons for Switching to ClickUp
Superiority, strength in roadmap, amazing support, customization- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clickin' Tasks with Clickup
Reviewed on 24/10/2024
Completely Awesome! I use it daily to see what is on my list.
Completely Awesome! I use it daily to see what is on my list.
Pros
I love how good it is for keeping track of how many different tasks there are.
Cons
Sometimes... it can be quite slow, even the app. Also, there is SO much, it can sometimes get confusing.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Click up best CRM on the market
Reviewed on 15/11/2024
Overall very positive I‘m curiouse what the ai Feature will bring in the Future
Overall very positive I‘m curiouse what the ai Feature will bring in the Future
Pros
Easy to use best of breed-product and Many automation possiblities
Cons
Honestly nothing I think it is the best crm on the market right now
Reasons for Choosing ClickUp
It’s has much More possibilities and automations with a smaller PriceSwitched From
HubSpot CRMReasons for Switching to ClickUp
Netter Handling and Pricing plus war Better automation- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great task tracker for executives
Reviewed on 11/11/2024
SO far it has been great. The layout is simple to understand and the interface is relatively easy...
SO far it has been great. The layout is simple to understand and the interface is relatively easy to understand
Pros
I like that it has a dedicated app I can download that doesnt require an additional tab open in my browser.
Cons
I wish the app had a widget function instead of being a window. It would be cleaner and simpler.
- Industry: Online Media
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Standard Kanban
Reviewed on 01/11/2024
Earlier this year I was testing out other Kanban platforms looking for a Trello replacement but...
Earlier this year I was testing out other Kanban platforms looking for a Trello replacement but ClickUp bills per user per month which is too expensive for my large team. While it offers Kanban board functionality, it's nothing special for the price.
Pros
I love that it offers Kanban style boards and allows you to customize the cards with a description, and assign them to teammates, leave comments etc. That is all great for keeping track of tasks. It also offers free AI writing.
Cons
Earlier this year I was testing out other Kanban platforms looking for a Trello replacement but ClickUp bills per user per month which is too expensive for my large team. I also found it kind of confusing to set up.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Powerful but coud waste your time if not used correctly
Reviewed on 11/10/2024
Pros
Highly customizable, automations are a powerful feature.
Cons
Customization is great but could lead to waste of time building a perfect product nobody use. Interface is a bit cluncky.
Alternatives Considered
monday.comReasons for Switching to ClickUp
I finally switched to Monday.com and for my use case it's better.- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product, but allow time to learn
Reviewed on 26/10/2024
Pros
The versatility and expandability of Click Up is awesome
Cons
It is not super intuitive/not easy to learn
Alternatives Considered
NotionReasons for Switching to ClickUp
Still evaluating both products..but Click Up seems to have certain features I like better- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
With great power, comes great responsibility
Reviewed on 29/08/2024
ClickUp is great, we've tried numerous other project management platforms and it's a top-tier...
ClickUp is great, we've tried numerous other project management platforms and it's a top-tier product. Overall, it helped us increase productivity, but with some growing pains and if you're going to go all-in with ClickUp you need at least one person dedicated to making sure things keep working and team members are using it.
Pros
Clickup allows you to build out processes and workflows where you can manage them from a single place while also allowing internal/external members to see "where things are at" in terms of deliverables.
Cons
Clickup has an insane amount of customization and that can be overwhelming if you're coming into it cold and if you start building things as a newbie, there's a good chance down the road or when you go to scale that you made some poor organizational decisions (speaking from experience).
Alternatives Considered
JiraReasons for Choosing ClickUp
Clickup was a much better product with more flexibility (and we could actually find things).Switched From
TrelloReasons for Switching to ClickUp
We ended up going with ClickUp over Jira because of cost.- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
ClickUp, your excellent TASK TRACKER
Reviewed on 21/08/2024
ClickUp is our go-to tool for making software updates and track every step of our journey developing...
ClickUp is our go-to tool for making software updates and track every step of our journey developing, analyzing, and testing.
Pros
I think the most liked thing about ClickUp is the integrations module, you can make a real powerful tool with those.
Cons
I think the freemium plans had some issues when upgrading from those, we had some problems starting our journey with ClickUp
- Industry: Museums & Institutions
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Team Collaboration Made Easy
Reviewed on 23/06/2024
My overall experience with ClickUp has been positive and efficient. ClickUp has been instrumental...
My overall experience with ClickUp has been positive and efficient. ClickUp has been instrumental in improving our workflow and enhancing team communication, contributing significantly to our project success
Pros
What I liked most about ClickUp is its versatility and user-friendly interface. It made managing tasks and projects straightforward and efficient, helping our team stay organized and productive.
Cons
What I liked least about ClickUp was the occasional complexity in setting up advanced features like custom workflows. For example, configuring automated notifications across multiple projects required more time and technical understanding than expected, which could be challenging for new users or those with limited experience in project management software.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One project management app to rule them
Reviewed on 10/06/2024
Pros
ClickUp truly does replace multiple tools with one. We manage our content creation, marketing, product development, company documents, and more in one place thanks to ClickUp.
Departments in our company are able to understand and stay up to date on what other teams are working on much easier since we can keep everything in one place.
Cons
While ClickUp does many things, it has also had many minor bugs over the years, though there are less and less of these today, and important bugs are generally fixed quickly.
Alternatives Considered
NotionReasons for Choosing ClickUp
Previously we needed 3 tools to perform what we can do with only ClickUp.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My projects, tasks and workflows have been streamlines using ClickUp.
Reviewed on 11/06/2024
Wow, ClickUp has boosted productivity, streamlined how I manage projects and tasks as well as...
Wow, ClickUp has boosted productivity, streamlined how I manage projects and tasks as well as communicating with colleagues.
Pros
Wow. I love how clean, attractive and organized the UI of ClickUp was designed, it just puts everything in order and appropriately.
I am also happy with how I can customize channels, templates and projects to how I know best.
Incase a project is overdue or almost reaching completion, ClickUp marks it with a red colour to help you time track and know how to mitigate it.
I can also communicate with teammates using the business instant messaging collaborate on a project using the Kanban and white boards.
Fantastic drag and drop functionality.
ClickUp has also the capability to integrate with third party platforms like Google Calendar that helps in date and time tracking.
Cons
I can't think of any dislikes at the moment simply because I have come across any.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Extensive Project Management Platform
Reviewed on 03/05/2024
My overall experience was pleasant as generally, coming from Google Sheets, Click Up is a way lot...
My overall experience was pleasant as generally, coming from Google Sheets, Click Up is a way lot better in terms of project management.
Pros
Tons of features to use.
Gives holistic view of projects and provide tracking notification on what needs to be done on a certain day versus deadline.
Tasks can be assigned via POCs and group of POCs and they will get a notification for it.
Project duration can be tracked through summation on start and end time.
Cons
As a first time user, these tons of features can be intimidating hence it would need a few hours to be familiarized on all the features.
Reasons for Choosing ClickUp
Google Sheets can be very messy and manual hence we've looked into a more automated solution that is Click Up.Switched From
Google SheetsReasons for Switching to ClickUp
By far the selection criteria involves pricing and tons of useful features and Click Up was able to satisfy both.- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Loving Clickup!
Reviewed on 05/08/2024
Pros
Clickup has so many features that I love and find very useful. I’m on one of the paid plans and was surprised by how many features are available for such a low cost.
I was using another project manager before switching to Clickup and the cost of that one was much higher with fewer features. I’m glad I made the switch!
Cons
I do notice some glitches from time to time, but I know they are working on them and have noticed fewer of them recently.
Reasons for Choosing ClickUp
I needed to upgrade to a paid Asana plan and it was too expensive for me.Switched From
AsanaReasons for Switching to ClickUp
There were so many features for a very good price.- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I migrated 2 years ago and it was the best decision
Reviewed on 25/03/2024
I migrated to clikup from trello and it was an amazing decision because of it's visuals, ease to...
I migrated to clikup from trello and it was an amazing decision because of it's visuals, ease to use and the amount of automations and information I can add about my customers, from how much they owe me, to the fact of knowing how many sessions I conduct in a month according to the part of the world they are in.
Pros
I like the fact that all the functionalities as well as the automations have made my worklife and customer follow-up much easier
Cons
Some of the functions are not so clear to me on how to use them, so I may probably be missing out on better things for my company
Alternatives Considered
monday.comReasons for Choosing ClickUp
Because of the amount of funcitonalities and ease to use, and not to mention the automations!!Switched From
TrelloReasons for Switching to ClickUp
I still find clickup better, it gives me a broader view of my business and I really like how I can engage with it.- Industry: International Trade & Development
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Flexible Project Management for small Consulting Companies
Reviewed on 23/08/2024
We are very pleased with ClickUp. As a small consulting agency for internationalization we need a...
We are very pleased with ClickUp. As a small consulting agency for internationalization we need a flexible project management tool. For our purpose ClickUp works very well!
Pros
ClickUp is easy to use and it pretty easy to adjust all the settings. We use it mainly as project management tool, but also track sales cases with it (not as CRM and contact db, but how the cases are proceeding).
Cons
It took some time to get familiar with all the settings and how to make it all work in the way we want to have it. We could have asked for more support from ClickUp, but could figure everything out by ourselves at the end too.
Reasons for Switching to ClickUp
The overall impression and pricing were the best with ClickUp for us- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlining Remote Work with ClickUp: A Comprehensive Review
Reviewed on 16/11/2024
ClickUp has significantly enhanced the efficiency and effectiveness of working from home. Its...
ClickUp has significantly enhanced the efficiency and effectiveness of working from home. Its intuitive task-tracking system provides a clear overview of responsibilities and project progress, ensuring seamless collaboration. The platform is both user-friendly and visually appealing, making it easy to monitor workflows and stay organized. Whether for individual use or team management, ClickUp proves to be a highly valuable tool. Additionally, its ease of learning and implementation makes it accessible for users of all levels, further solidifying its position as an essential productivity app.
Pros
The ability to easily track and manage tasks is a standout feature of ClickUp, significantly improving work efficiency. The comments and reply functionality within tasks facilitate seamless communication, making teamwork more streamlined and effective.
Cons
Currently, I haven't encountered any drawbacks. I will provide feedback if I come across any in the future.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClickUp is great!
Reviewed on 08/08/2024
My overall experience with ClickUp has been very positive. The platform has significantly streamline...
My overall experience with ClickUp has been very positive. The platform has significantly streamlined my workflow, making it easier to manage multiple projects and collaborate with my team. The customization options are extensive, allowing me to tailor it exactly to my needs. While there was a learning curve initially, the benefits have far outweighed any challenges. It’s become an indispensable tool in my daily operations.
Pros
I would highly recommend ClickUp to a friend or colleague. It has greatly improved my productivity and project management, offering a versatile platform that adapts to various needs.
Cons
While ClickUp is a powerful tool, it can feel a bit overwhelming at first due to the extensive range of features. However, once you get familiar with the interface, it becomes much easier to navigate and customize to your needs.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It provides all the necessary workflow management and collaboration needs.
Reviewed on 26/07/2024
ClickUp has increased our team’s efficiency in including all tasks in the workflow chart, which has...
ClickUp has increased our team’s efficiency in including all tasks in the workflow chart, which has enabled us to keep things organized as required, and made follow-up, updating, and documentation very smooth.
Pros
I loved ClickUp for its ease of use in creating to-do lists and setting timelines for them. ClickUp supports our organizational capabilities and brings members together on a single workflow chart, which unifies goals and increases focus on completing tasks on time. I loved the ease of making updates and sending alerts or inquiries to other colleagues directly from the same page. I loved that all details and inputs are documented with ClickUp, so that the project page becomes a reference for everyone to implement accurate follow-up and push pending activities. The dashboards are amazing, as they can be configured according to the project’s needs, and I loved that they are automatically updated according to the latest updates, which makes them ready to view at any time.
Cons
With the multiple versions and updates, the negatives have almost disappeared, and working with the rest of the team using ClickUp has become more efficient and enjoyable as well.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Review of ClickUp
Reviewed on 25/09/2024
Pros
Availability of mobile application is one of the best aspects about ClickUp.
I like that it enables me to plan, track and manage projects and tasks automatically.
Cons
Too bad the vendor has not yet encompassed offline form on ClickUp software.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best for following through with daily tasks efficiently
Reviewed on 20/05/2024
ClickUp not only satisfies our needs but also aligns with our goals.
ClickUp not only satisfies our needs but also aligns with our goals.
Pros
ClickUp has the most customizable views which helps us to prioritize the projects and keep everything under control. Handling recurring tasks is easy saving time. Offers quick access to projects and has a reliable reminder and notifications services. Creating graphs, databases, documents and presentations, audio and video clips is among the things ClickUp does best. It brings clarity and structure to our processes, projects and plans.
Cons
When the reminders are too many, sometimes it is irritating. The features and price are great.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClickUp allows us to efficiently collaborate and manage our sales projects.
Reviewed on 30/04/2024
ClickUp has really helped us improve on the management of our sakes projects. It allows us to work...
ClickUp has really helped us improve on the management of our sakes projects. It allows us to work together as a team and collaborate on all the tasks we have. The experience with ClickUp has been super beneficial and it has allowed us to have smooth flow of operations during projects.
Pros
ClickUp offers us a team working platform that help us to work together and collaborate on each single stage of our sales projects. It makes our team communications very smooth and clear to everyone. It has super amazing work organization tools that help us plan and organize our work in a more productive way. It allows us to bring all necessary details about our projects under one space which promotes easy access to everyone on the team.
Cons
It has been a fantastic experience with ClickUp and nothing has been amiss. There has been nothing no to love about ClickUp.