Salesflare

4.7 (138)
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Intelligent CRM for small and medium-sized B2B businesses

Overall rating

4.7 /5
(138)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.9/5

97%
recommended this app
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138 Reviews for UK Users

José Antonio
José Antonio
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Fast, easy and reliable. It does what it says really well with a really nice UI.

Reviewed on 08/11/2017

It saves me a lot of time, keep track of email openings, that way I know when a lead or customer...

It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great.

The pipelines are really visual and customizable so it should work for any kind of business.

It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.

Pros

Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups.

The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.

Cons

Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier.
It is really good, but these two points are what is left for it to be great!

Response from Salesflare

Hey Jose!

Just wanted to let you know that in-app emailing is there for a while now and native integrations are building up.

Hope we managed to hit your expectations for greatness!

Carlos
Carlos
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bare Bones But Dense With Features

Reviewed on 13/09/2018

Pros

What I like the most about Salesflare is the direct integration into Gmail. While other CRMs offer amazing functionality and features, more often than not they require you to use their integrated email service. As a small business, we use Gmail for our communication, file management, and scheduling. Having a light-weight CRM directly integrated into Gmail makes client managment easier and that's the most important feature for us.

Cons

Salesflare does suffer from a lack of compatibility with other sales based software. For example, we use Leadworx for our outbound lead generation. Leadworx integrates with CRMs such as Salesforce and Zendesk but Salesflare is not compatible which means we need to go back and forth between platforms to manage our lead generation and account management. The point of using Salesflare, for us, is to limit the need to switch between platforms.

Response from Salesflare

Hey Carlos! The Leadworx integration is there now for a while and it is quite extensive. Hope you enjoy it!

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

A CRM that is headed in the right direction

Reviewed on 30/08/2019

Salesflare integrates well with whatever email you are using. I like the side bar information panel.

Salesflare integrates well with whatever email you are using. I like the side bar information panel.

Pros

This CRM is really made well for small businesses. It pulls in all your contact data from online sources and integrates it into your contact files.

Cons

This is an online web application. There is a mobile version and everything syncs well. The only thing i don't like it that it does not integrate with IFTTT.

Response from Salesflare

Hey! I see you're liking Salesflare and gave us 3 stars just for the lack of IFTTT integration. Our customers usually use Zapier or Integromat, which do the same, but more for business instead of consumer use. I hope that helps you to have a 5 star experience!

Michael
Michael
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CRM without loosing brain cells

Reviewed on 29/07/2020

Here’s a quick example - I wanted to do a targeted mailing to healthcare platform executives. So I...

Here’s a quick example - I wanted to do a targeted mailing to healthcare platform executives. So I hired someone to develop a list of 100 names, made sure my headers were right, created a Salesflare workflow, imported the list, dropped in my email, and set it to send the next morning. Within hours I had a 47% open rate and people hitting my site and LI pages.

Pros

Took me only 10-15 minutes to set Salesflare up for client and I liked how it supported sales workflows, brought clarity out of the normal sales “noise”, and added functional value to the salesperson’s day (a big deal for me). If a salesperson is paying attention they can learn the basics of Salesflare in half an hour.

I was so impressed I switched from another CRM and now use Salesflare for my own business.

Cons

This wasn’t a Salesflare thing exactly but hooking it up to sales folk’s calendars and emails requires them to know their passwords! Same for using the Salesflare app on their phone - which I highly suggest they do.

Peter
Peter
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful, easy to use CRM that is perfect for our company

Reviewed on 08/07/2020

After having tried so many different CRMs over the years, I've found Salesflare to hit a sweet spot...

After having tried so many different CRMs over the years, I've found Salesflare to hit a sweet spot in terms of functionality and usability. It's a CRM that I actually enjoy using!

Pros

The integration with GSuite. How easy it is to set up and to use. The excellent new features they've been rolling out since I started using it. And last, but not least, their customer support is outstanding. They truly value their customers and are quick to answer queries or address any issues that come up.

Cons

In the very early days of Salesflare, I came across a couple of minor bugs. But they were addressed very quickly. And I was notified when they were fixed too.

Damian
Damian
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great sales pipeline management tool

Reviewed on 13/12/2018

Salesflare is fulfilling all our needs for managing multiple businesses and multiple pipelines with...

Salesflare is fulfilling all our needs for managing multiple businesses and multiple pipelines with each business. Their customer service is quick and responsive. Initially, I had a couple of challenges utilizing the features fully but their team was there to support me and exceeded expectations.

Pros

The ability to manage multiple pipelines seamlessly and the insights dashboard.

Cons

The cost for adding team members is relatively higher than other similar small business products.

Response from Salesflare

Hey Damian! Glad you're enjoying Salesflare. You can customize the stage probabilities in "Settings > Configure pipelines" and if you like individual probabilities per opportunity it's in "Settings > Customize fields". Shout if there's anything else!

Jason
Jason
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple CRM with Expanding Feature Set to Get the Job Done

Reviewed on 25/04/2019

Really happy with the overall Salesflare experience. I currently use a couple of different CRM...

Really happy with the overall Salesflare experience. I currently use a couple of different CRM tools for various reasons but see myself using Salesflare as my go-to main CRM.

Pros

Nice clean dashboard for a quick snapshot of your sales cycle and lead pipeline. Excellent clutter free user interface with just the right amount of features without being overwhelming. Customer service responds quickly when you have a question or concern and they welcome customer feedback and product suggestions.

Cons

Overall a great tool, hard to find much to dislike. I'd like to see a few more native integrations instead of the majority of things going through zapier but I completely understand the thought process as native 3rd party integrations can be very time-consuming.

Steven
Steven
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Look no further

Reviewed on 01/09/2020

Pros

It's very intuitive, the company is very active in sharing tips, they keep on building the product .. it does the job perfectly.

Cons

I like it all. I can't think of something.

Marco
Marco
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Really intuitive and great

Reviewed on 23/09/2022

Pros

Salesflare is a kind of hybrid that is powered by internal automation, the connection with Gmail is extremely easy and it can be integrated with any other tool that may be required because the programmers knew what it should do in a CRM.

Cons

It really delivers as promised and I have not encountered any major problems with Salesflare since its integration with the company that hired us for its integration and it has been working wonderfully with the client's CRM system.

Amati Pettes,
Amati Pettes,
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, manage, and track sales process.

Reviewed on 13/09/2018

How easy you can create campaigns and opportunities and track your contacts. You will have a lot...

How easy you can create campaigns and opportunities and track your contacts. You will have a lot of ways to track your leads with Zapier integration and others like website and email. The automation options are really useful. Salesflare also has an app that you can use when your away from your computer and is really really awesome.

Pros

1. Campaigns
2. Opportunities
3. Zapier integration
4. Website tracking
5. Email tracking

Cons

This platform has everything that my small marketing agency needs to track and manage our sales process.

Brahim
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Salesflare Review

Reviewed on 03/12/2021

I have been using Salesflare for over 6 months now, and it has helped me get to know my customers...

I have been using Salesflare for over 6 months now, and it has helped me get to know my customers better. Salesflare is an amazing CRM app that has helped generate more leads for our company. I would definitely recommend it to anyone in marketing, sales & customer success.

Pros

What I most liked about Salesflare is that it makes my life a lot easier. The software has made it way easier to automate emails, track leads and customer information. This means that I can save a lot of time, which is something every salesperson loves!

Cons

The only con of Salesflare, in my opinion, is that it's not the most intuitive software. It took me a while to get used to some of the functions and how they interact with each other. That said, once I did get used to it, I was able to do some really great work!

Don
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommended CRM

Reviewed on 21/10/2018

I use Salesflare to track sales opportunities. It is easy to use and makes it easy to see what I...

I use Salesflare to track sales opportunities. It is easy to use and makes it easy to see what I need to do next for each potential client to keep the sales process moving. I also use Salesflare to track communications in my Book Yourself Solid® Network of 90 and List of 20. I'm perhaps using it in a bit of an unorthodox way for this, but it works, and it makes it easy to see who I need to contact this month.

Pros

Salesflare is full-featured and easy to use. One of its key features is that it does the work for you. Between Salesflare and a couple of Zapier integrations, I can spend my time communicating with clients and potential clients, not entering their info in my CRM system. I like that it has a very visual interface, which makes it easy for me to see and track communications with clients and potential clients. I also like that it is easy to customize. Customer support has been great. They consistently reply to support requests quickly, with accurate answers that actually resolve my problem!

Cons

There's not much to not like... there was an outage a week or so ago, which hurt, but they did do a great job of keeping customers informed about the issue.

Kimberly
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this product and ease of use

Reviewed on 22/07/2020

Overall love the product and ease of use and have recommended to several friends at other companies

Overall love the product and ease of use and have recommended to several friends at other companies

Pros

Salesflare was super easy to set up and implement; connects easily to email and is very user friendly and easy to customize as needed

Cons

Sending email drops - use to be a lot easier but then "enhancements" were made and it's not nearly as intuitive and user friendly as it was previously for bulk sends. If you are sending journeys or more advanced sends the enhancements are probably a good thing but for how I use it, it's a lot more difficult now.

Ayman
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's a must for freelancers

Reviewed on 17/09/2018

I'm a freelancer and always struggled to get my lead generation process organized. Salesflare is...

I'm a freelancer and always struggled to get my lead generation process organized. Salesflare is one of the tools that will pay for itself. I signed up a few clients on a retainer basis which is super awesome!

Pros

1) The integration with Gmail and Outlook so I can add my leads on the go
2) The campaign feature. I use this primarily to nurture my leads and keep my client informed about the latest updates in their industry
3) The excellent support team
4) Suggestions for new people to add to the contacts every time I add a new account to the pipeline
5) Reminders to prepare for my meetings. Also, the reminders to take notes after my meetings

Cons

1) Lack of online scheduling tool with my leads similar to Calendly
2) The tool only reports that an email was opened but it doesn't exactly tell you who opened the email. I use another tool for this purpose so I'd love to see them bridging this gap in the future

Craige Hardel
Craige Hardel
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Salesflare is a very decent and functional CRM that is amazing and will meet most people's...

Reviewed on 13/04/2018

Notification on when the client receives my correspondences

Multiple pipelines for multiple...

Notification on when the client receives my correspondences

Multiple pipelines for multiple services - very cool

Pros

Pros: Automated filling of records. Salesflare makes finding contact and account information easy with its technology and finds an fills relevant data including their social profile, company sizes, and email addresses

Insights column: allows you to see and track your CRM and potential prospect numbers and finances

Task notifications and Android mobile app: very well built app and task notifications including when someone opens your email came in pretty handy

Cons

There could be more automation. My use case was more advanced but I would have been nice to have lead scoring and the ability to reply to an email from CRM and even track emails from the app

Ability to turn the automated importing of contacts off

Ability to edit deals faster - it's decent but more could be done to improve the interface.

Damian
Damian
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great CRM Tool!

Reviewed on 07/11/2017

Pros

What works well is the simplicity of using the app. It's easy to import leads from a variety of platforms, assign them to the appropriate team member and sales funnel. The system automatically updates all email communication and meetings. In addition you can add files to the contact record. It's ability to automatically detect information from the company website is also great.

Cons

The only downside we have found to this tool is that the percentage calculations used for the sales funnel conversions are not standard and not entirely useful.

Jonathan
Jonathan
Overall rating
  • Industry: Information Services
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The tape that holds my connections together.

Reviewed on 10/04/2018

Pros

There is no shortage of CRM options, but, salesflare stands head and shoulders above the others.
'It Just Works', so that I don't have to. Seriously, there syncing ability saves me hours a week.
Salesflare is a monster powerhouse underneath. The short of it: This is the final resting place for my contacts.

Cons

There is a slight learning curve, but, once you have wrapped your mind around it, it is smooth sailing.
All my others are now void due to the wonderful recent updates. Rock on Salesflare.

Dieter
Dieter
Overall rating
  • Industry: Computer Software
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Really intuitive CRM system for both powerusers and occasional users

Reviewed on 19/06/2018

Pros

I guess the development team consists of the rare species that have mixed sales/technical skills. Salesflare really focusses on eliminating administration and spending more time with clients. The integration with linkedin enables me to qualify leads way faster.

Cons

In the early days of Salesflare, a few key features were missing but meanwhile they have been delivering everything I needed. An easier marketing automation integration might be of huge value for us.

Malik
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

fully featured and intuitive, great mobile experience

Reviewed on 24/07/2020

Regular intuitive comms with contacts

Regular intuitive comms with contacts

Pros

We had been using another CRM for our hotel company in Sri Lanka for a couple of years and although we kept it fed with contacts, hardly made use of it - wasn’t very intuitive, didn’t have a decent mobile app to work with during tradeshows etc.

Started tinkering around with Salesflare and quickly found that it was a very robust, extremely well-featured piece of software. The mobile app is excellent, identical functionality as the desktop version. Customers support is particularly good. We now actually use the CRM intuitively instead of it gathering dust and collecting contacts.

Cons

Nothing really - bulk edits could have more options, rather limited currently. I'd like to for instance select all contact countries that show as US and change to United States.

Beven
Beven
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Salesflare the BEST CRM

Reviewed on 21/09/2018

I've used a few CRM's and most of them you need a month of study and Youtube searches just to get...

I've used a few CRM's and most of them you need a month of study and Youtube searches just to get stuck. Not with Salesflare, no these guys knew what a CRM should be and do and then they made it idiot proof for simpletons like me to get on top of my pipeline everyday.

I give them 10/10

Pros

They made something complicated very simple, for me it's all pros!!!

Cons

I have no cons that I can mention.thanks for making the tool.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Salesflare makes my life as a marketing manager easier

Reviewed on 14/12/2018

Overall, salesflare is a great tool and we continue to use it at our company.

Overall, salesflare is a great tool and we continue to use it at our company.

Pros

I like the ability to sync with gmail with no problems. I can easily access my contacts and keep track of whom I've contacted and look back at emails.

Cons

There is a bit of a learning curve with the software and somethings aren't as robust as you might need for running a business.

Michael
Michael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Surprisingly well put together app, Simple UI and easy to pick up

Reviewed on 16/08/2018

We switched over from Nutshell and really liked the simplicity of the UI, along with the Outlook...

We switched over from Nutshell and really liked the simplicity of the UI, along with the Outlook integration. It easily imported all of our info from both Nutshell and Outlook, making transition pretty seamless.

Pros

The UI was super intuitive and simple to use. We had most of our sales team up and running in less than an hour. The campaigns tool is awesome for sending customized messages to filtered groups of clients. Outlook integration (native) also ads a nice interface into the program providing details and contact history with whoever you're emailing

Cons

It's not as extensively customization as something like SalesForce (which some may see as a benefit), but still offers a decent degree of customization/enhancements

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Same features as the big boys

Reviewed on 18/08/2018

Pros

I love that this CRM proactively sorts and categorizes my contacts.

Cons

Can be a bit confusing when contacts have more than one business

Don
Don
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I've been using Salesflare for quite a few months and it's been the best of all worlds so far.

Reviewed on 25/07/2018

A great all in one CRM that easy to use on all of my devices, which is important.

A great all in one CRM that easy to use on all of my devices, which is important.

Pros

1. The gmail integration works great for me as I can see when I get an incoming email from one of my deals
2. If there is great communication back and forth between a contact it labels them as HOT for you
3. The mobile app is great. The issue I've had with other CRMs is that the mobile experience wasn't as good as the desktop one.
4. The app also helps me to keep track of who I should reach out to that I haven't spoken to in a month

Cons

Can't really think of any cons for the app. It's been the happy medium for me between BaseCRM, Pipedrive and Capsule.

Verified Reviewer
Overall rating
  • Industry: Semiconductors
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Intelligent sales companion

Reviewed on 11/06/2018

Sales intelligence, Transparency, Speed, Accountability

Sales intelligence, Transparency, Speed, Accountability

Pros

Salesflare integrates with my google mail. It has helped me collect contact info directly from emails, social profiles, etc. The service keeps track of all my emails and shows the stages of communication with the client. It has certainly helped me speed up my workflow.

Cons

Not a big grouse, but SalesFlare has an email campaign which is limited to one email. I have to use another program to drip emails to them.