---
description: Learn how Gold-Vision CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Gold-Vision CRM.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Gold-Vision CRM Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Gold-Vision CRM](/software/106505/gold-vision-crm)

# Gold-Vision CRM

Canonical: https://www.getapp.co.uk/software/106505/gold-vision-crm

Page: 1 / 7\
Next: [Next page](https://www.getapp.co.uk/software/106505/gold-vision-crm?page=2)

> Gold-Vision is a full suite of highly configurable CRM tools for sales \&amp; marketing automation, project management, customer support, events management, integrations and more.
> 
> Verdict: Rated **4.6/5** by 131 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Gold-Vision CRM

 Gold-Vision CRM helps reduce administration and increase efficiency with built-in sales automation and workflows, together with alerts and reminders, defined due dates, follow ups, and more.   &#10;&#10; Integration with Outlook and Gmail allows users to track emails and appointments, and automatically store them against accounts. &#10;&#10; Gold-Vision helps users focus on the right leads as well as reach out at exactly the right moment using intelligent touch point lead scoring. &#10;&#10; Support features help increase customer satisfaction by providing all customer data in a single location to efficiently track and search through all historical interactions. &#10;&#10; Gold-Vision's dashboards and analytics provide real-time insight on sales, marketing, events and more, through a range of standard or custom charts and graphs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 131 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Esteiro Business Solutions
- **Founded**: 2001

## Commercial Context

- **Starting Price**: £35.00
- **Pricing model**: Per User
- **Pricing Details**: Gold-Vision CRM offers scalable plans starting from £35, with custom enterprise pricing available. Designed to suit teams of all sizes, from ambitious startups to global organisations. Whether you're looking to streamline processes or scale your operations, Gold-Vision CRM provides the flexibility and tools to grow with your business.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German
- **Available Countries**: Canada, United Kingdom, United States

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Routing
- Batch Processing
- Bid Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Channel Management
- Chat/Messaging
- Client Management

## Integrations (17 total)

- Breeze
- Docusign
- Eventbrite
- Gmail
- Google Analytics 360
- Google Maps
- Lead Forensics
- LiveChat
- Loqate
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Opera 3
- QuickBooks Online
- Sage 50 Accounting

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)
- [Online CRM Software](https://www.getapp.co.uk/directory/232/online-crm/software)
- [Sales Force Automation Software](https://www.getapp.co.uk/directory/338/sales-force-automation/software)
- [Construction CRM Software](https://www.getapp.co.uk/directory/759/construction-crm/software)
- [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [EngageBay CRM](https://www.getapp.co.uk/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "Great System, Great Service\!" — 5.0/5

> **Nikki** | *14 April 2023* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: Its ease of use and the fact the team are so easy to get hold of for any support enquiries our team may have
> 
> **Cons**: We're struggling slightly with getting the Sage configuration to send relevant information over to crm, I think we'll need some training on this.
> 
> We're very happy with the system\! It's great, easy to use and quick to find information about our customers. The Gold-Vision team are fantastic and are always friendly and happy to help\!

-----

### "Great support & easy to use" — 5.0/5

> **Lloyd** | *6 February 2025* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Amazing support - GV are always super quick at helping me enquiries and finding ways to help us use the product better. &#10;Also like how easy it is to see key metrics on my dashboard, love logging in to see how our sales and KPIs are doing each day
> 
> **Cons**: Not much. I did take a bit of time to get used to how contacts are set up as we mostly engage with customers on an account level.&#10;&#10;I do wish as a marketer there was easier ways of linking GV with some external products without having to use zapier etc as we don't currently use that.
> 
> Great - super helpful and the product is a great central hub for our team

-----

### "Small minded and technically limited  in there approach to email campaigns" — 3.0/5

> **Jason** | *8 April 2021* | Telecommunications | Recommendation rating: 1.0/10
> 
> **Pros**: they have come along way with the ease of using the product , however its a crm and like everything else you get out what you put in
> 
> **Cons**: Amusingly as a CRM and Marketing tool they go against industry practice and essentially encourage you to Phish emails from another domain as they don't have ability to create a sub domain (like most companies  use) for emailing marketing purposes without losing all functionality and control for that domain. &#10;&#10;i.e if you own the domain   mycompany.com   they want you to create a new domain similar for sending out marketing emails  - isnt this want phishing is  - Crazy and to think you have to pay for the pleasure \!\!&#10;&#10;Also dont hold your breath for support or your account manager  to get back to you unless you chase and chase and chase and chase \!\!

-----

### "Sustainable CRM and Contact Managing Approach" — 5.0/5

> **Riabilitazione** | *22 April 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Gold-Vision CRM has rational contact management assistance, and it brings valuable relationship control.
> 
> **Cons**: Gold-Vision CRM has determined ways of creating valid marketing structures, and this makes every conversation effortless.

-----

### "Gold vision" — 5.0/5

> **Verified Reviewer** | *9 April 2023* | Commercial Real Estate | Recommendation rating: 4.0/10
> 
> **Pros**: Customer satisfaction is mos valuable asset of the company and its most importan thing i see in Gold vision
> 
> **Cons**: Products are frequent use but sometimes its difficult to know about use of the product not clearly mention
> 
> Its a good experience with Gold vision i am satisfied

-----

Page: 1 / 7\
Next: [Next page](https://www.getapp.co.uk/software/106505/gold-vision-crm?page=2)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/106505/gold-vision-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/106505/gold-vision-crm> |
| de-AT | <https://www.getapp.at/software/106505/gold-vision-crm> |
| en | <https://www.getapp.com/customer-management-software/a/gold-vision-crm/> |
| en-AE | <https://www.getapp.ae/software/106505/gold-vision-crm> |
| en-AU | <https://www.getapp.com.au/software/106505/gold-vision-crm> |
| en-CA | <https://www.getapp.ca/software/106505/gold-vision-crm> |
| en-GB | <https://www.getapp.co.uk/software/106505/gold-vision-crm> |
| en-IE | <https://www.getapp.ie/software/106505/gold-vision-crm> |
| en-NZ | <https://www.getapp.co.nz/software/106505/gold-vision-crm> |
| en-SG | <https://www.getapp.sg/software/106505/gold-vision-crm> |
| en-ZA | <https://www.getapp.za.com/software/106505/gold-vision-crm> |
| es | <https://www.getapp.es/software/106505/gold-vision-crm> |
| es-CL | <https://www.getapp.cl/software/106505/gold-vision-crm> |
| es-CO | <https://www.getapp.com.co/software/106505/gold-vision-crm> |
| es-MX | <https://www.getapp.com.mx/software/106505/gold-vision-crm> |
| fr | <https://www.getapp.fr/software/106505/gold-vision-crm> |
| fr-BE | <https://fr.getapp.be/software/106505/gold-vision-crm> |
| fr-CA | <https://fr.getapp.ca/software/106505/gold-vision-crm> |
| nl | <https://www.getapp.nl/software/106505/gold-vision-crm> |
| nl-BE | <https://www.getapp.be/software/106505/gold-vision-crm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"Gold-Vision CRM","description":"Gold-Vision is a highly configurable and user-intuitive CRM solution that will unify your sales &amp; marketing teams. Fully featured and covering all aspects that a modern business needs, you can also integrate Gold-Vision with an impressive number of your day-to-day essentials such as Outlook, Exchange, Gmail, LiveChat, Eventbrite, and many more. \n\nWith Gold-Vision CRM you have access to various sales tools that provide visibility on how your leads are performing, allowing for excellent pipeline management capabilities. Capture data automatically from website forms, live chats, or IP tracking tools, define touch points to score leads, and get a live view of your pipeline. Plus, sales automation features enhance the sales process with reminder alerts, defined due dates, follow-ups, and much more to help you stay focused on the task at hand. \n\nThe Gold-Vision product line also includes our brand-new product, Gold-Vision Marketing. Gold-Vision Marketing is an all-in-one digital marketing platform which is fully integrated with our CRM. Marketing gives users the ability to create and run campaigns, all whilst data is being fed back into CRM to aid the sales process – making sales and marketing alignment easier than ever.  \n\nDecrease waiting times for customers and improve their satisfaction with Gold-Vision’s automated customer support features. All historic support data is logged whether conversations took place via phone or web chat, helping you to track and search customer exchanges, including any linked support tickets.  \n\nProject management features allow you to take informed action and stay on top of deadlines by keeping projects organized and on schedule with automated to-do lists, project reporting, due date alerting, appointment tracking, collaboration tools, and more. The ability to keep an eye on project progress and gain valuable insights by manager encourages improved workflow efficiency and organization, ensuring your team stays on top of any task. \n\nManage your events, conferences, or training courses in one place across the full lifecycle with Gold-Vision's streamlined event bookings system. Enabling real-time booking and payment management, Gold-vision provides a systematic workflow that implements API’s to support website integration, this automatically updates your website with current events by type, date, or location. \n\nHarmonise your customer portal with Gold-Vision to share key CRM data, maximize customer satisfaction, and boost team productivity. Gold-Vision currently offers two types of Portal pages, Account and Activity. The account page acts as a self-service area for customers to update, whereas the activity page gives customers the ability to view or create opportunities, as well as add and see notes and attachments using Gold-Vision. The portal provides the perfect balance of customer self-service, direct support, and communication.  \n \nIntegrations are a fundamental element that make Gold-Vision such a dynamic system. Whether you want to improve your data enrichment or tender management, Gold-vision will have an Integration for your requirements or customize with our API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/406a5532-8f66-445b-9567-9134b8f09c5d.png","url":"https://www.getapp.co.uk/software/106505/gold-vision-crm","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/106505/gold-vision-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":131},"offers":{"price":"35","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Gold-Vision CRM","position":3,"item":"/software/106505/gold-vision-crm","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/software/106505/gold-vision-crm#breadcrumblist"}]}
</script>
