Rentman Reviews
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144 Reviews for UK Users
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic!
Reviewed on 19/09/2018
fantastic software, easy to control and fantastisc support, when we're calling.
fantastic software, easy to control and fantastisc support, when we're calling.
Pros
the support from the great team of employers! thank you for help whit questions and any stuff we call in. :-)
Cons
We need some features in the app, and RFID-tag in the software, but hope it to come.
Response from Rentman
Hey Mikael,
thanks a lot for taking the time to write the review and your great feedback. I will definitely let our team know how happy you are with our free support and the software.
I also have some good news for you regarding a major update for the new Rentman Mobile App! The new app, which will be released within a couple of weeks, will add a ton of new features including the ability to scan equipment in and out with your smartphone. With the new app RFID tagging will become available as well.
If you have any questions please make sure to reach out to us anytime and we would be happy to help!
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rentman Review
Reviewed on 13/08/2019
We have been able to integrate all projects automatically into one calendar for all our crew to...
We have been able to integrate all projects automatically into one calendar for all our crew to view, so that there isn't a constant string of calls and texts confirming times for the following day.
They are able to look ahead and plan their weeks, as well as repair any equipment with urgency that is going out again soon.
We have also had only brilliant experiences with the Rentman support team, with quick responses to questions, and ideas for future updates being passed onto developers, with actual reasons for use.
Pros
Rentman is an ideal choice for Crew, Project and Equipment management software. We implemented it over the space of approximately two months, and all staff were able to easily jump on board an start using it daily. We are able to track all our projects and clients, where our equipment is, as well as logging our crew's timesheets. We implemented this coming from no other software, simply all manual, which resulted in the reliance of 3rd party calendar apps, that didn't sync easily.
Now that we have started using Rentman, we couldn't imagine doing business without it.
Cons
There really aren't many negatives about Rentman. The only negative I have is the UI on mobile devices, but that's fairly prevalent in most management softwares, as there is a lot of data needing to be displayed on the screen at one time.
Alternatives Considered
Current RMSReasons for Switching to Rentman
We found the UI of Current difficult to use, and very hard to learn quickly. Rentman was easy to pickup, and move all our business planning and project management over to, without any delay or difficulty.- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
confusing user interface
Reviewed on 31/07/2017
Pros
Nice functions, online based, electronic signature at offers, easy to create invoices without project,
Cons
settings are often not individual adjustable like First Day of Work in hours counter for new employes or national holidays. Its not possible to set a sabbatical for a employee in the hours counter
Creating forms is very difficult.
Finding Projects by name is very complicated
Response from Rentman
Hey Josephine, thanks a lot for taking the time to review Rentman and your honest feedback. We are sorry to hear that some functions of Rentman are not clear to you yet. It would be great if you could let us know what parts of the interface are confusing for you as we just recently updated the whole interface to fit even better with the workflow of event and production rental companies.
Our intention is to keep the options for staff administration understandable and easy-to-use for everyone. To ensure we offer an intuitive product for all users, we choose not to focus on workforce administration after time registration. Instead we aim to optimize Rentman so that it can be seamlessly used with dedicated staff administration software.
Also, please remember that free support and training are included in every Rentman package. Give us a call when you need help setting up forms so that one of our support experts can guide you through it. Thanks again!
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incomparable customer support!
Reviewed on 07/05/2021
Very good so far! Quite a long road preparing it for use in our business with crating all the...
Very good so far! Quite a long road preparing it for use in our business with crating all the databases from scratch. But during this process the learning curve has eased out and with the great customer support, all obstacles that have come up along the way have been overcome.
Pros
For us this puts together perhaps 3-5 other softwares that we have been using separately without any synk in between them making every job to be entered manually in each software for each change or update.
Rentman totally takes this away and saves a huge amount of time!
After starting using the software, the tremendous customer support is also worth mentioning as one of the pros of the whole Rentman "experience"!
Cons
Quite steep learning curve if coming from a much smaller similar solution. Some parts have extremely detailed individual settings for user customization, making it quite confusing and overwhelming at times, and some features on the other hand have way to little options for customization.
Alternatives Considered
farmerswifeReasons for Choosing Rentman
Needed to keep track of equipment, jobs, crew and transports in a more controlled way rather than having it spread out in several softwares and manual processes.Switched From
Google DocsReasons for Switching to Rentman
Best suited for our kind of business! And the pricing was closest to budget. Got recomended from partner company.- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Rental Software I have tried
Reviewed on 26/09/2022
We used to use Google Calendar to schedule our equipment and send invites to our employees. Used...
We used to use Google Calendar to schedule our equipment and send invites to our employees. Used Quickbooks online to invoice and send estimates. This all can be done with Rentman.
Pros
Love that Rentman has Crew and equipment Scheduling built in the same app. Like that they have tech support that is built right into the application. When I first started using Rentman, I needed a lot of help. They were there for me. They are also updating Rentman constantly with new features and they are listening to their customers.
Cons
I wish the crew scheduling feature had the ability to send my employees an alert when a project gets canceled. I have asked on their suggestion page where you can leave suggestions and "want list".
Alternatives Considered
Current RMSReasons for Switching to Rentman
Rentman has the ability to send crew invites within the application. Preferred the interface of Rentman.- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
satisfied
Reviewed on 07/11/2019
Pros
I like that the serviceteam is open for changes when we ask for it, and the automation when booking.
The serviceteam is quick to answer and help us through teamweaver.
Cons
i would like to have the chance to automatic book a flightcase for a given amount of equipment, for example a case of 6 flatpars, nice to have the chance to take one or two in a bag, but six in a flight
- Industry: Events Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect solution for our company
Reviewed on 21/08/2021
Our company runs smoothe since we got Rentman
Our company runs smoothe since we got Rentman
Pros
Easy to use, works on most platforms and cloud based. Easy access through the mobile app.
Cons
Setting up a new project can take a while but i guess it’s on us to learn all the short cuts.
Alternatives Considered
Current RMSReasons for Choosing Rentman
Not cloud based. To old script. Doesn’t work well in Iphones and IpadsReasons for Switching to Rentman
The interface looked great and all functions we asked for was avalible.- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Choice
Reviewed on 20/12/2019
First of all we solved the equipment availability problem. We can now check on availability easily...
First of all we solved the equipment availability problem. We can now check on availability easily especially on high season . Secondly we have a Clear view on our equipment/vehicles/crew whereabouts at any given time. On top we got some really nice planning modules that no accounting software developer could ever think of for our industry needs.
Pros
The ability to easily see if certain items are available or not for a certain period of time. Takes a few clicks only to get a project up and running.
Cons
warehouse module feels a bit complicated
Alternatives Considered
FlexReasons for Switching to Rentman
Free trial period ,Price, communication with Rentman staff.- Industry: Events Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Rentman as the help for event management
Reviewed on 28/02/2024
Pros
UX design, usability and design, also automatization
Cons
not obvious how to make integrations with other existing in use products
Response from Rentman
Hello Alina,
Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us.
If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help!
Thanks again for your support!
Best,
Rares
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful soft
Reviewed on 21/03/2024
Pros
Easy and easy to use for my College wo is Not
Cons
The Features of booking the Material for wortm
Response from Rentman
Hello Lukas,
Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us.
If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help!
Thanks again for your support!
Best,
Rares
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great rental management tool
Reviewed on 05/09/2023
Pros
Good layout and workflow. Easy to use after initial set up.
Cons
Poor rental management in app. Sometimes lagging.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Using Rentman in smal Studio context
Reviewed on 17/09/2023
Pros
I realy like your support service - even if we dont use it as much as we could when we have understandinproblems of the software, its stil nice to know that we could use it and ther is always fast help avaidebil.
Cons
- an easy way to export a list of equipment from time to time, to send it to Crewmembers or produktions., - NFC scan by phone
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product!
Reviewed on 05/05/2023
Pros
The e-signing and the oportunity to include temporary items in the quote.
Cons
It is confusing to enter dates and schedules when they are still tentative, clients gets confused.
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and modern software
Reviewed on 24/10/2022
Pros
easy to use, outstanding customer support, great overview of projects and equipment, implementation of 3rd party software, great scanning implementation.
Cons
Still missing some features from the last software I used, but Rentman keeps updating and implementing new features, so the missing features will come in the future.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Such a Stress Relief!
Reviewed on 07/01/2020
Overall RentMan has made bringing new crew members on so much easier. They can find items and start...
Overall RentMan has made bringing new crew members on so much easier. They can find items and start learning our inventory. We're better able to track what items went where and if they don't come back. RentMan also helps us so we aren't double booking inventory.
Pros
We have multiple account reps that had different names for different inventory items. Now we have a standardized inventory with pictures and locations, so everyone is on the same page. Calculating shipping costs is so easy now. The reps can book items and see what their total weight is. I'm not wasting time on projects that may or may not confirm.
Cons
There's still some features I would like. For example locking down a project so an account rep can't change something day of. Or being able to get a notification that something has changed the day of. We're spilt between 2 warehouses so the account reps can't always walk in the back and talk to the crew. Being able to see Internal Remarks when booking equipment out on the app would be helpful.
Response from Rentman
Hello Dawn! We appreciate you taking the time to write your review. It's great to hear, that Rentman has helped your business simplify your processes and save time on your projects!
We can understand the need for a locking feature and notifications about changes on projects. We are constantly looking to improve our app and have already implemented some changes based on customer feedback.
Now, you are able to choose to be notified of certain changes within a project via E-Mail, Mobile App, or Web. You can also view notes from your project on the mobile app.
Regarding your feedback on the locking feature, we would love to discuss this wish with you further. Please contact our support via email at [email protected] with this idea, so we can explore this option for you.
We hope for a great continuous relationship with In The Event and wish you all the best!
Your Rentman Team
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stop your search
Reviewed on 14/06/2022
Pros
Easy of use, reliable and best support you can imagine.
Cons
I'm the legacy user and I dont like new pricing plan and statistic module can be refined.
Response from Rentman
Hey Bojan,
Thanks a lot for your feedback. I'm happy to hear you've been with us for such a long time, and that you enjoy your experience with Rentman.
I hope you'll be happy to hear that we are working on improving our Statistics module in the future. Feel free to check out our Public Roadmap if you want to be kept updated, and send us your feedback on what you'd like to see implemented.
Have a nice day!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
With Rentman we can manage and simplify all our business processes.
Reviewed on 27/07/2017
Pros
- Excellent support
- Very good overall performance of the system
- Rentman is accessible from every computer with internet connection
- There's no need to print a packing slip, as you have it digitally on your mobile phone with the Rentman app
- You can scan QR-codes of your equipment using the app
- You can add repairs for defective equipment via the app
- Really fair pricing
- You can synchronise your agenda with CalDAV
- The dashboard gives you a good overview of what is relevant and urgent
Cons
- The price structure is based on fixed packages (Lite, Pro, etc.) but I would prefer to book only certain modules that you would like to use.
- The warehouse location of your equipment is not displayed in the app.
Response from Rentman
Thanks for your great feedback Philipp. Our team here at Rentman is always happy to hear that our cloud software is able to help you with your daily rental management.
We started off as a rental company and know how important simple but powerful features are for a good rental workflow. We have gotten some very positive feedback on our Rentman App in the past months and are planning to add even more cool features. This will also include the ability to see where in the warehouse your equipment is located!
We understand that only using certain modules of Rentman would be even better for you but we do require some sort of pricing structure to provide the best service for every rental company. However, you can already adjust your Rentman license by adding more administrators (powerusers) in busy summer months and removing them when everything has calmed down. Thanks again for your review!
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
assist tracking
Reviewed on 29/06/2022
Pros
ease of use, ability to find items within a few clicks
Cons
There is nothing I don't like about it.
Response from Rentman
Hey Paul, thanks for your feedback, it's greatly appreciated! I'm glad to hear that you're happy with Rentman and that you've been using the software for a few years already. If you ever have any questions, please feel free to email us at [email protected], my team and I will be happy to help.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best product available on the market
Reviewed on 29/07/2017
We use Rentman for nearly 2 years and until now we did not have any bigger problems with the...
We use Rentman for nearly 2 years and until now we did not have any bigger problems with the software. The support is very fast and professional.
Pros
For a long time we searched for a rental management software for mac computers. We did not find any satisfying application until we heard from Rentman. Rentman is very easy to use, comes with lot of professional features and saves lot of time and money so you can focus on your business. A great feature we do not want to miss anymore is the Rentman app for mobile devices. All our employees and sub workers installed the app on their smartphone and so they have all necessary information about their jobs and the events available with just one click. We can manage all our jobs including equipment stock, customer details and employee details within one software. this was the reason we chose Rentman as our software.
Response from Rentman
Thanks for the brilliant review Nick! I have let our developers and support team know how happy you are with our product and service.
We have worked hard over the past 6 years to develop the best rental software and we are stoked to introduce some cool new features over the next months. Stay tuned for new modules that will be added to the Rentman App and the browser version of Rentman. Thanks again and it¿s great to have you on board!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy with Rentman
Reviewed on 31/12/2021
Rentman helps us manage inventory, customers, logistics, finances. It does almost everything
Rentman helps us manage inventory, customers, logistics, finances. It does almost everything
Pros
I like the features and how intelligent Rentman software is. Support is outstanding, and the service is very reliable (haven't had one problem since joining). Telephone support is available as well as a torrent of on-line how-to's. They even have a youtube channel with training sessions. Company is very well managed, and we love the software.
Cons
There is a learning curve to every piece of software. Rentman is no exception. The software has a lot of advanced features and it takes time to learn how to use those features.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great and powerful rental software
Reviewed on 30/12/2021
Pros
I love the scheduling and temp equipment features. Asset management can be handled several different ways for whatever fits your preference.
Cons
Wish there was an easier way to process payments within the software.
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good rental software
Reviewed on 12/10/2021
been using it for the past 4 years and it is a so simple software to manage equipments.
been using it for the past 4 years and it is a so simple software to manage equipments.
Pros
nothing in special, but just makes by event planning easier
Cons
to be honest nothing. it does the job for me.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User-friendly rental software. Convenient features like automatic mileage calculation,...
Reviewed on 27/07/2017
No expensive servers and software needed, better follow-up of projects and faster billing.
No expensive servers and software needed, better follow-up of projects and faster billing.
Pros
Cloud based, calendar synchronization, webshop link, E-invoicing, personalized templates with layout customization, automatic transport calculation, online approval of quotes and contracts, Mollie payment module, ...
Cons
Personnel planning and vehicle planning can be merged and need improvement for use from the dashboard to add and search projects, view in the dashboard, or a project already partially or completely paid, feedback from an external accounting program, contacts To put on or block on outstanding invoices, can set credit line
Response from Rentman
Hey Bart, thanks so much for your review. Your feedback is very much appreciated by everyone here at Rentman. It is always great to hear how our rental software makes our customers¿ day-to-day work a bit easier.
Good news: In the new Rentman 4G crew and transport scheduling have been merged and heavily improved. Simply upgrade to it for free, whenever you are ready, to use the module and many more new features. Thanks again!
- Industry: Events Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent Cutomer Support
Reviewed on 08/10/2021
Great experience, it has been an absolute pleasure working with the RentMan team and the application...
Great experience, it has been an absolute pleasure working with the RentMan team and the application has significantly improved our departments efficiency, control and reduced much of the risk we were experiencing.
Pros
The comprehensive approach to the entire rental process and ability to customize the application to your needs.
Cons
There are some features that is lacking which I would love to see in future updates.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review Rentman
Reviewed on 08/03/2021
Very easy to use and a great support team that helps very quickly!
Very easy to use and a great support team that helps very quickly!
Pros
Easy to use. good overview. many very good features. frequent updates with new features
Cons
that it is avaible via browser and can be used all over the world with an internet connection
Response from Rentman
Hello Thomas! We appreciate you taking the time to write your awesome review. It's great to hear, that you enjoy our features, connectivity, and have an easy time using Rentman!
We strive to be the best choice for your rental software needs and appreciate any feedback you'd like to share with us.
We hope for a great continuous relationship with upbrand emotions sverige AB and wish you all the best!
Your Rentman Team