Loyverse POS Reviews

Loyverse is in a rare space offering a very low cost product in the POS/restaurant ops space. Even at the low price point, they offer a kitchen tablet software (alternative to a kitchen printer), a POS for taking orders, sending orders to the kitchen and running a bill. It even has inventory management with alerts when your inventory is running low. With their SumUp integration you can do everything you need for running your restaurant without having to sign any long term contracts, setting up credit card processing, etc.

Loyverse isn't a "bundled" product like a Toast or an UpServe so you'll need to get your own tablets/phones for your team to use (tablet for the kitchen, handheld devices for your servers) but that ends up saving you a LOT of money. There are a few "missing features" if you're comparing to other POS systems, namely staff management, online ordering, delivery management but these aren't concerns for a lot of businesses. For our business we ended up going with Toast for some of these missing features and the dedicated support, networking equipment, etc. but Loyverse was a very strong consideration for us. One of the key features we need as a tea house is a "forced modifier" where someone selects a package (i.e. high tea) and then needs to make some selections (which teas they want to have). This sort of workflow existed on Toast but not on Loyverse as of the time of our evaluation.

The setup was easy to do.Compared to other options, it's inexpensive, and the user interface and experience are much better.

The reports are not thorough and not customizable. Being able to choose my own criteria for a transaction report would be helpfull.

The integration White our ipad system was eazy .

The fact that there is no table plan ,

The POS has a clean design and is pretty easy to use.

There are a few design changes I'd like to see including category tabs, better payment function, and the ability to set up prepaid accounts.

The interface and the GUI design was stunning. Easy access and easy operates give more enthusiasm to use.

Little bit of expensiveness restricted the usage. If it's free more easy to use. Plus need to be compatible with older version of Android to use.

Possibility to connect various periferals such as Mini printers, scanners and so on. Flexible software, translated to LT.

Not very comfortable to use with smartphones, need category drop box as is on bigger screen devices.

Easy and free .

Can not be used with PC, only smart phone or tablet.

It's great to use. The support team is extremely attentive and quick on the answers. Committed to resolve. The dashboard app is very useful. Easy to split payments.

It does not have a desktop app or system that we could make sales. So you need a tablet or a phone for that.
In a composite product the sales of all items of these products you will only verify in modifiers view and you will not have an inventory of them.

Been using this P.O.S system for 5 restaurants now.

When its take long to refresh my past sales history

I tried a few different iPad based POS systems when opening my Cafe, but settled on Loyverse as their features actually beat a lot of the paid systems out there, and it's free! Would definitely recommend trying out Loyverse first before settling on another system. Just because it's free doesn't mean it's not a serious contender.

Local payment terminal integration is lacking and cash up process could be built upon. However it more than makes up for this with the price tag (or lack thereof) and its array of features.

Is practice to use for anybody in my small business

It does not have an option to report expenses from the box, on a day-to-day basis. That is, it would be good to have it in the summary of how much money came out of the daily box

increases the efficiency of order taking, since orders come out faster, providing better quality and customer service

I would add the option of being able to add the customer's name on the ticket without having to register it, since at the time of delivery I don't know whose product it is

What I like most about Loyverse POS is that I get to keep customers database and paperless on bills. With business logo on the receipt, it does help on my business branding too.

I hope that I can use Loyverse POS at my website so that my customer can purchase products online without sending message to me and for me to key in details manually.

Easy to setup items to sell. The app can be used on either the Apple iPad or on Android base tablets. However stick with the Apple iPad because of the guide access feature is found only on Apple's OS. It easy to train rotating cashiers on this system. I do like the ability to split checks.

Not a true inventory if you are looking to see past and on-going stock. The system allows you to sell with negative inventory.
As with graphic based display too much items can be overwhelming. Best for business with no more than 2 dozen items otherwise you will be spending too long of a time scrolling through pages to find the item. It's is nice that it has categories but that also take some time as well. When items are out of stock, system should give the owner the option to hid the item until it is restocked. There is no warning given and shown when stock is low or completely out to the cashier.. Only an email is sent indicating a low stock.
There is no capabilities of sorting the displayed item or separating into groups visually. It's all done alphabetically.

I am completely confused on the sales history in the back office. Sales by payment and sales summery don't match. The data sync is slow. It may take a few hours after the close of the day before all the sales are synced and shown in the back office. When using discounts and promotions the totals don't necessarily add up correctly. I am still trying to figure out why that is.

Tracking sales as Well as using the pos as ordering devise. Makes ordering faster

Sometimes hard to get answers but often help is quick

Easy to use and keeps track of inventory and cash

Very expensive to use the optional features in another country...while a busy big business would absorb this without blinking paying in US dollars makes it unobtainable to smaller venues especially here in Thailand...this need to be looked at and reduced to correspond to the country its being used...our sales are not sold in US dollars so behind the 8 ball before its played

I liked the layout and its intuitive logical flow. I found it easy to change its setting to adapt it to my business requirements. Using it over two years, I find it reliable and consistent.

1- When I export some reports to Excel, the French words with special characters are not showing up correctly.2- When the program first starts up, the connection to the server at time is a bit too long.

We love it is as a POS, sales analytics and data syncing system.

Syncing failures between devices. Database rollbacks.

very easy to implement and use. the platform is very stable. Very easy to access the website and updates are done instantly. Lot of options during setup for easy use

I really can't find any cons. maybe develop more the mobile app with more details reporting

Loyverse is super easy to use, intuitive and free! You couldn’t ask for anything else. I recommend this software to anyone opening a hospitality business.

The only upgrade I would recommend is the functionality to add how many people are seated at a table.

Ease of use; quick response from support; reporting

I wish I could create invoices on the system without having to link to another system to be able to create invoices.

The VALUE is outstanding and they don't nickel and dime you to death. In comparison 99% of other POS systems are a rip-off.

The inability to do a custom refund amount as the system only allows for complete refunds of a specific item previously sold. Occasionally I need to do a simply $5.00 refund or a % refund and this is not allowed.