--- description: Learn how CounSol.com can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for CounSol.com. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CounSol.com Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/71/mental-health/software) > [CounSol.com](/software/106667/counsol-com) # CounSol.com Canonical: https://www.getapp.co.uk/software/106667/counsol-com Page: 1 / 34\ Next: [Next page](https://www.getapp.co.uk/software/106667/counsol-com?page=2) > CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment scheduling \& reminders, and more > > Verdict: Rated **4.7/5** by 828 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CounSol.com Users can manage their availability, appointment types, and session lengths, and allow clients to book appointments online, with hourly, daily, weekly, and monthly availability views. Secure live chat enables instant communication between clients and counselors, with chat sessions automatically stored in admin records. Client records, treatment plans, and progress notes can be securely stored and managed, and the client journal enables clients to create private journal entries and share these with their counselor as they wish. Invoice notifications can be sent to clients via email, and payments can be processed through a range of payment gateway integrations, including Stripe, Authorize.Net, BluePay, and more. CMS-1500 forms can be completed within CounSol.com, and 837 EDI claims can be submitted electronically, with users able to track claim statuses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 828 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CounSol.com - **Location**: Orlando, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$49.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Standard - $49.95/month (Best for practices that do not accept insurance) Standard Plus - $59.95/month (Best for private practices that accept insurance) Premium - $64.95/month (Offer online video and chat sessions, don't accept insurance) Premium Plus - $69.95/month (Accept insurance and offer online video and chat sessions) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Charting - Chat/Messaging - Claims Management - Client Database - Client Management - Client Portal - Compliance Tracking - Confirmations/Reminders - Credit Card Processing - Customisable Forms ## Integrations (9 total) - CSG Forte - CardConnect - Google Calendar - PayJunction - PayPal - PayPal Enterprise Payments - Square Payments - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Mental Health Software](https://www.getapp.co.uk/directory/71/mental-health/software) ## Related Categories - [Mental Health Software](https://www.getapp.co.uk/directory/71/mental-health/software) - [Therapy Notes Software](https://www.getapp.co.uk/directory/3631/therapy-notes/software) - [Coaching Software](https://www.getapp.co.uk/directory/1491/coaching/software) - [Mental Health EHR Software](https://www.getapp.co.uk/directory/2651/behavioral-mental-health-electronic-health-records/software) - [Therapy Software](https://www.getapp.co.uk/directory/3539/therapy/software) ## Alternatives 1. [EHR YOUR WAY](https://www.getapp.co.uk/software/102909/ehr-your-way) — 4.9/5 (527 reviews) 2. [Sessions Health](https://www.getapp.co.uk/software/2062955/sessions-health) — 4.9/5 (113 reviews) 3. [Valant EHR Suite](https://www.getapp.co.uk/software/102851/valant-behavioral-health) — 4.1/5 (333 reviews) 4. [TherapyNotes, LLC](https://www.getapp.co.uk/software/102863/therapynotes-com) — 4.7/5 (956 reviews) 5. [Kipu](https://www.getapp.co.uk/software/2050299/kipu) — 4.7/5 (214 reviews) ## Reviews ### "Great customer service & Customize to make it work for you\!" — 5.0/5 > **Carrie** | *19 August 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: can customize to my unique needs; great and personal customer service, can manage schedule including text reminders and take payment > > **Cons**: wish there were more options to customize the biopsychosocial assessment as well as the treatment plans. > > Fabulous\! Took a bit of getting used to as my preference is a paper chart but with the customer service being quick and personal it took no time to learn the ropes ----- ### "Highly Satisifed\!" — 4.0/5 > **Mary** | *15 January 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: This EMR is very user friendly and meets the needs of my solo private practice. Whenever needed, I have always appreciated the personal customer service I have received from my assigned representative. > > **Cons**: In the beginning, I had trouble with creating forms - the process seemed more complicated than other programs I had used or tried. It was more work up front, but now it is easy to edit and use the forms. > > Overall experience has been great from usability to customer service. I am able to have all I need in one program, which helps with overhead costs and saves time in having to switch between programs. ----- ### "Counsol has many GREAT features\!" — 3.0/5 > **LaToya** | *2 July 2024* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: I appreciate the array of options that are offered. I see the benefits of having such things as journal, billing and payments for the month. These features are amazing for the therapist as well as for the clients. > > **Cons**: It can be very challenging navigating the system. After using it a while, I am challenged how to access tabs the most efficiently way. Additionally, it would be amazing to have an app for this platform. Lastly, I’d love to be able to offer the link to multiple clients who are not in the same location. > > Overall, I can navigate the platform, and I truly appreciate the array of options. It has all the features I desire \& even more. Perhaps as I continue to learn more about it, it’ll be more easily accessible for my needs. ----- ### "You can do more" — 5.0/5 > **Linda** | *3 February 2025* | Mental Health Care | Recommendation rating: 3.0/10 > > **Pros**: Its flexibility to handle multiple therapists and more than one avenue of revenue at the same time. > > **Cons**: It takes a little while to set up at first. > > The expertise and patience of the account representative was much appreciated. ----- ### "Helpful, but Could Use Some Updates" — 4.0/5 > **Jonee** | *13 February 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I appreciate that CounSol.com has everything I need in one place—scheduling, telehealth, documentation, and billing. The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages. Their customer support is also very responsive and helpful. > > **Cons**: The interface feels a bit outdated and not as intuitive as I’d like. Some features take time to learn, and setting up customization can be a bit tedious. > > Overall, CounSol.com helps me run my practice smoothly. While it takes some getting used to, the features are useful, and the support team is great. With a few design updates, it could be even better. ----- Page: 1 / 34\ Next: [Next page](https://www.getapp.co.uk/software/106667/counsol-com?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/106667/counsol-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data