Route4Me Reviews

User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.

R4Me is a good fit for our needs and supports transportation operations perfectly. no issues to report.

Knowing where are all my stops and find out where is our driver when he has to make a delivery

When is an error not to have many options to solve our situation

Refund my subscription pleaseCan’t trust that the maps are correctYou would think todays world it would be up to date

Ilegal road travel for trucks, can’t trust it

The simplicity of the configuration of the different options and modules.The creation of routes.

Updating of maps (Switzerland). There are a lot of bad addresses.

Able to upload spreadsheets easily or input the addresses of homes with the address scanner easily as well.

Not being able to optimize a route to my liking.

I love that it will allow me to attach pictures and notes for every address.

The optimization is off always. I have stopped using it for that.

it does everything i need it to do......

WEb loading time is slow. Viewing routes is slow. Would like to be able to export visuals.

The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.

data can come through incorrectly or drivers will experience issues loading with an old version of the app.

we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online.

would like to have the ability to oreset territories

Routing is good and integration was easy

Running route replays is a little clunky

The time and money that it can save both the company and the customer

I haven't seen anything I haven't liked so far.

Very easy to use, daily routing, easy to set up and adjust routes once set up.

Not really found any cons for the app as of yet and mainly use for routing which is great

Ability for driver to dispatch themselves.

Cost per user could be better optimised to cost per activity or route.

The app UI is very easy to understand and learn. Minimal training for new drivers.

The software lags in the afternoon. it was explained that both east coast and west coast are using the software simultaneously.

Everything is straight forward and easy to get going. previously we set routes up by the closest existing stop. this showed us that that is not always the case. and more linear routes can be more efficient in some cases

i cannot think of any. like any new software there is a learning curve but that is to be expected

Ease of route planning which provides a live tracking mechanism via the user platform. Great to exchange data between drivers and platform users.

Sometimes UK postcodes are not recognized

Not really anything! The only thing I like is that prints out the cards

It doesn’t work half the time it’s not necessary

it is inexpensive and the addresses are findable so they have the latest software that integrates the newest addresses if any of that makes sense.

there is a difference between the mobile app and the desktop version and you can do things on the mobile app that you can't do on the desktop version if you only bought the app subscription this was not explained clearly when I signed up so now I need to see what it will cost me to get the desktop version so I can use it with my app.

Great notes section allows for me to capture what transpired for each stop.

I’d like to move between my android and my iPad. Maybe this could be achieved with a common server.

It was easy to learn, customize and use for both the experienced route planner and inexperienced driver. Efficiencies were realized instantly. Support and training was exceptional.

The only feature improvement I can think of would be a visual tool to select stops from different routes to make a new route.

Makes route driving and all that is involved very easy and convenient.

There are no drawbacks as far as I have been able to tell during my use.

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.