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158 Reviews for UK Users

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MRP/ERP Made Easy
Reviewed on 08/09/2021
Pros
This is an of the shelf product, simple installation and implementation
Cons
A free trial will help with potential new customers
Response from MIE Solutions
Robin, Thank you for your feedback. We are glad that you found the installation of MIE Trak Pro simple and easy! As for your suggestion regarding a free trial, we have considered this and find that, due to the nature of ERP software and the setup required, it is very difficult to offer a free trial without training and implementation help. However, we are always considering new ways to help potential customers get comfortable with the layout and navigation of MIE Trak Pro. Again, we appreciate your feedback. Please contact me if you need anything at all. –Scott Pierson, COO
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review
Reviewed on 11/08/2023
My experience has been very positive thus far. I've used many accounting software packages over...
My experience has been very positive thus far. I've used many accounting software packages over the years and I like the flexibility of this one.
Pros
I like being able to look anything up in a multitude of ways and the ability to sort databases by most fields. The customizable reports is a very nice feature although not always the easiest to create but Customer Support was very helpful.
Cons
After reconciling bank accounts, it would be nice to print just one (1) report showing that the account is reconciled and detailing all of the cleared transactions (outstanding transactions would be nice to see as well on that report). I currently have to print (5) separate report to get this information.
- Industry: Mining & Metals
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mie Trak Pro Review
Reviewed on 23/09/2016
Pros
The experience with Mie Trak Pro has been very positive. It has a great amount of functionality than many other ERP softwares cant do. Well built for sheet metal fabricators. We like their ability to respond to issues and customizations
Cons
Lack of sound documentation when setting up for the first time.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
From start to finish
Reviewed on 11/08/2023
We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has...
We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has always been there for support, weather it be questions on the phone or logging into your system remotely and helping with training or problems.
Pros
We have used there product since 1997.It takes the product from quoting to order entry , work order,scheduling, purchasing material, outside process,inspection, shipping and invoicing.Job history and time tracking
Cons
There is not really anything that sticks out.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Contour's Review
Reviewed on 10/08/2023
Overall, very satisfied with MIE Track Pro.
Overall, very satisfied with MIE Track Pro.
Pros
I like the structure and ease of use. Everything is very seemless and works well from one module to the next.
Cons
Arranging some of the sequences. Both on the quote and in the router.
Response from MIE Solutions
Werner,
Thank you so much for your review of MIE Trak Pro. It is our pleasure to have worked with you and the Contour team for over 15 years! We are always looking for feedback from our customers, so we appreciate your comment on arranging sequences on the quote and router. If this is something you'd like to see improved in upcoming releases, I'd be happy to submit a request to our development team for consideration. If there's anything else we can help you with, please contact me any time. Thank you, again!
Best,
Scott Pierson, COO
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Financial Controller
Reviewed on 10/08/2023
The implementation team was very responsive and wants your business to succeed.
The implementation team was very responsive and wants your business to succeed.
Pros
MIE Trak Pro is the most all encompassing ERP solution at an affordable level.
Cons
A few of the lesser important features could use a bit of upgrading (time clock, preventative maintenance, but nothing that is mission critical.
Reasons for Switching to MIE Trak Pro
All encompassing ERP solution.Response from MIE Solutions
Joseph,
Thank you so much for your review of MIE Trak Pro. We are so glad that you chose to partner with our team over other providers and we hope to continue meeting your needs in the many years to come! As for your suggestion on upgrading some of our features and modules, we would love to pass that information along to our development team. Of course, if you ever see a specific item you think could use improvement, please do not hesitate to submit a ticket. We appreciate your partnership and your positive feedback! Thank you, again.
Best,
Scott Pierson, COO
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Happy Customer
Reviewed on 10/08/2023
Excellent, highly recommend
Excellent, highly recommend
Pros
The integration of every aspect of our business
Cons
Customer service, creating a ticket, It is nice to be able to talk to a human form the onset if we h ave a problem instead of an automated ticket
Response from MIE Solutions
Richard,
Thank you for your positive review of MIE Trak Pro. We are so glad to hear that you're a happy customer. When it comes to support, we completely understand the desire to speak on the phone with a technical representative. Our goal is that each ticket is addressed with a phone call from our team, not just an email. If you have any other concerns, please reach out to me any time!
Best,
Scott Pierson, COO
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very satisfied customer
Reviewed on 14/08/2023
We are now able to keep better track of labor cost, inventory, time keeping, and overall profitabili...
We are now able to keep better track of labor cost, inventory, time keeping, and overall profitability of the business.
Pros
The ability to track every aspect of the business and the ability to easily customize reports to our specific needs. This is a very powerful system, but you can use as much or as little of as you need.
Cons
The integration with our existing business process was somewhat of a challenge.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MIE User 23 of 23 years
Reviewed on 14/08/2023
Been very good. Mie is always available for tech support and go above and beyond for any requests...
Been very good. Mie is always available for tech support and go above and beyond for any requests we have had over the years.
Pros
MIE is a full featured easy to use software package. From quoting to invoicing we utilize this software to run our entire business.
Cons
SQL Database based. SQL can be slow at times for queries on large databases.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MIE Trak user for 20 years
Reviewed on 12/08/2023
Pros
All features are important to the overall quality of the parts we fabricate and operation of the company. This software has help us maintain our ISO certification.
Cons
I have zero complaints with MIE Trak Pro
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Correct Purchase
Reviewed on 18/07/2023
Overall very happy with MIETrak and how the implementation went. We compared it with global shop...
Overall very happy with MIETrak and how the implementation went. We compared it with global shop solutions, Proshop and E2. it was the more expensive of those options but i am confident we made the right choice.
Pros
Very expansive platform that has more features than we currently need but the fact that we get everything out of the box was a big plus for us. It also fit in well with how we were currently running our business so the learning curve was not large. but it has helped us speed up in the bottlenecked areas we struggled. We are a small jobbing shop with only 5 staff and while MIETrak seems like a product the big companies with set standard procedures and lots of admin support should use, it has fit in with our small agile team well.
Cons
The standard reports and reporting features are limited out of the box and without knowledge of SQL we rely on MIETRak to write them for us. This is not a problem but Purchase order receiving is only available in the pro user license and we plan to have all staff receiving in goods. I made an assumption it would be in the kiosk license. The work order nest feature doesn't quite work how we would like it but have found a work around that suits us. it is slow to issue materials to multiple jobs this way and a feature like log out multi work order but for BOM would be great.
Response from MIE Solutions
Tom,
Thank you very much for the great review. We are glad to hear that you still feel confident in your choice to work with our team! We also appreciate your feedback regarding features and functionality within MIE Trak Pro. We would be happy to dive deeper into that BOM feature with you. Our team will call you to discuss your exact needs for an accurate assessment and representation with our development team. Thank you, again, for taking the time to write this comprehensive review!
Best,
Scott Pierson, COO
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Metal Integrity Review
Reviewed on 26/04/2023
We would definitely recommend MIE Trak to anyone in the metal fabrication industry.
We would definitely recommend MIE Trak to anyone in the metal fabrication industry.
Pros
For businesses in the metal fabrication industry MIE Trak is an excellent business system. All modules are relatively easy to use.
Cons
The report writing is not very user friendly.
Response from MIE Solutions
Marc,
We appreciate your review of MIE Trak Pro and are glad to hear that you find it to be an excellent business system for the metal fabrication industry. Thank you, also, for your feedback on our report writer. If you could reach out to me directly, I'd love to know what you think may help improve your user experience with that feature, so I can share that information with our development team. Also, please contact our support team if you need assistance with creating a custom report. They would be happy to help!
Thank you again,
Scott Pierson, COO
[email protected]
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It improves your business from day!
Reviewed on 25/10/2018
From the built in CRM through to the invoice module everything is in one place and easy to find. If...
From the built in CRM through to the invoice module everything is in one place and easy to find. If you're looking to obtain any quality procedures this is essential.
Pros
I looked at a fair few ERP's before settling on MIE Trak, and what impressed me the most was just how little tweaking it required to be suitable for my business. Some rivals will charge you the purchase cost many times over just to get it fit for purpose!
Cons
Like all ERP's it's only as good at what you put in!
Response from MIE Solutions
Carl-
Thank you for taking the time to let us know how MIE Trak Pro has helped your business!
We are happy to hear that our software provides the flexibility and functionality you need to fit your business!
We appreciate your decision to make us your business partners and look forward to supporting your every need for many years to come!
-The MIE Solutions Team
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We went from nightmare to nightmare until we went with MIE Trak PRO!
Reviewed on 11/02/2018
If you are looking for a software that hits your bottom line directly and in a positive manner, for...
If you are looking for a software that hits your bottom line directly and in a positive manner, for God's sake, stop here and have a good look! We changed our software twice in 11 years and we were only with the "high end price classes" like Big M and Big G! I am glad we took the step again as MIE Solutions ended our seemingly never ending pain and frustration! In an enterprise you can't be successful with making a one time "big deal" on an equipment or software purchase. Success lies much more in work efficiency: saving precious minutes every hour of the day, every day of the week and every week in the year! And That Is MIE Trak Pro! It was my wife who convinced me to try it one more time and we did because compared what we purchased before the price tag was very moderate.
Pros
Ease of use! Speed! Search functions are awesome and probably the most powerful feature of all: The search field remains available on the left of the window, narrow down to what you focus on and keep working without interruption! Flexibility all across the line! Flexibility and ease of personalizing reports and forms! Accounting: Book Keeping no longer a burden! The learning curve: a hockey stick with rocket fuel! Implementation was a truly positive experience and customer service is excellent. These people know what they are doing and they are professionals. A month and a half after the implementation we feel like Trak Pro professionals ourselves. One more thing: the price is affordable and we got much more than we ever dared to expect!
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
n/a
Reviewed on 06/07/2023
Pros
RFQ/QuoteSales OrderSales Order ReportsInvoices
Cons
Quote to order report.Not enough training time.
Response from MIE Solutions
Thank you, Ushma, for taking the time to write a review for MIE Solutions. While many teams may feel a 4-star review is great, we would love to know how we could improve to change it to a 5-star review. We would like to reach out to you immediately to offer training that might address the concerns that you have mentioned. Thank you again for your continued support of MIE Trak and helping us improve our service. –Scott Pierson, COO
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It has proven to be a good ERP system that which gives all the information you need to run...
Reviewed on 18/05/2017
Greater visibility of what is going on in the business
Greater visibility of what is going on in the business
Pros
menus are easy to follow
for its price gives you a very powerful system to run your business
Quick view reporting gives you access to data that the normal reports do not give
The general report writer is easy to use
easy to look into system to see where in the factory the goods are
Scheduling and capacity planing is easy to set up and maintain
works orders are detailed and easy to follow
Cons
General ledger is simple
rework for both externally discovered faults and internal is cumbersome and reporting needs improvement
need better control on new builds as some causes more issues
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
General review
Reviewed on 28/08/2019
Very good, it has integrated all our work sections into one software package and allows for real...
Very good, it has integrated all our work sections into one software package and allows for real time reporting on all aspects of the business.
Pros
Ease of use and connectivity between modules. Data collection from workforce using Kiosk back into main system.
Cons
Lack of manual describing all functionality aspects. If you need to find what certain parts do there is a lot of missing documentation and you have to call for support.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mie Trak
Reviewed on 28/08/2019
Its been a very positive experience, the support we get is excellent, we have streamlined and...
Its been a very positive experience, the support we get is excellent, we have streamlined and improved our systems and been able to reduce staffing levels as well as improve times and reduce errors, a real win win for the business.
Pros
Price, local support, good training, expandable, easy to amend errors, easy to automate routine work, able to easily search for invoicing and customer data,
Cons
Coming from an outdated system there are no real issues to contend with
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of Using MIE Trak Pro
Reviewed on 08/02/2017
I find it easy to use if you have any experience with accounting and or quoting. I like the fact...
I find it easy to use if you have any experience with accounting and or quoting. I like the fact that you can quote multiple quantities and follow it all the way through sales orders, work orders, and be invoicing.
Pros
It does it all except payroll. It is easy to search for previous purchases, SO, and a number of sales to any customer. You can add any type of notes to the work orders, IE: DFAR Compliant Mat'l only; weld per spec d1.1; etc. Support is great, they will answer or get an answer to any questions you may have.
Cons
Could use better instructions when first setting up the software.
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Couldn't Function Without MIE Trak
Reviewed on 25/04/2017
I couldn't imagine our company functioning without this software. It is such an integral part of...
I couldn't imagine our company functioning without this software. It is such an integral part of our whole business from quoting, setting up orders, creating POs, inventory, quality control, human resources, accounting and so much more. The customer support is top notch and so prompt!!!
Pros
The reports and information gained through the use of this system is time-saving and all encompassing.
Cons
I wish I knew how to use every single aspect of this system BUT if I don't know how to use something, there are a wealth of training documents and videos readily available at my fingertips.
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Changing software is never fun but these guys were great.
Reviewed on 18/07/2018
We consolidated from using three separate software systems to using one that performs all those...
We consolidated from using three separate software systems to using one that performs all those functions and more.
Pros
It is an all in one software, you can use what you want and use other features later as your ready. It is very capable. The software is very intuitive, things are where you would expect them to be.
Cons
We often quote long lists of parts and quoting many items at one time can be very time consuming.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MIE Trak
Reviewed on 26/09/2019
We have been using the software now for a number of years & find now that our business would not be...
We have been using the software now for a number of years & find now that our business would not be able to function with out it
Pros
Ease of use once you have had the training
Cons
To many options its a catch all type of software
Response from MIE Solutions
John, Thank you for your kind words about MIE Trak Pro. We are glad that you have found it easy to use and we hope that your business is continuing to thrive with the help of MIE Trak. Please contact me if you need anything at all. –Scott Pierson, COO
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
CPL Review
Reviewed on 23/08/2019
As a business we have found MIEtrak to be very beneficial for our production ensuring we have a...
As a business we have found MIEtrak to be very beneficial for our production ensuring we have a history of all our builds and the parts use on each one.
Pros
The ease of use and the fact that you can search using various options, makes finding the information required a breeze.
Cons
When creating a purchase order it automatically searched for a Customer as opposed to a supplier.
Response from MIE Solutions
Thank you for the review!
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Chief Financial Officer
Reviewed on 20/02/2018
Team is very helpful and will help you use the software to adapt to your business model. We chose...
Team is very helpful and will help you use the software to adapt to your business model. We chose Mie Trak after talking with some of their current customers who were/are very happy with its performance. I would strongly advise anyone looking at new ERP software to speak with some current users as a reference.
Pros
The development team has built in functionality that caters to any business model. Any time we have questions about the best way to use a function within the software someone take the time to understand how it can be best suited to our business.
Cons
It would be great if we could export an ACH file with vendor bank acct # and routing # to upload for EFT payments. This is currently a manual process that is time-consuming.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
great program. does all we need and so much more!
Reviewed on 05/06/2018
Pros
Customer service is AMAZING. they're all willing and able to work with me to fix any problems that come about and are great at taking input from me as to things that may be helpful!
Cons
There is really nothing that bothers me about this software! Any problems i have, are quickly resolved by the stellar customer service team!