Rubrik Reviews

The Rubrik API is central to the product
Rubrik backs up VMware-based VM very well
Rubrik is a growing company, which makes the personal interaction we have with their folks very rewarding and productive

The Rubrik product is still young (only a few years old), so it has some room to mature, specifically in the non-VMware backup space
Rubrik is a growing company, so sometimes it's difficult to build a relationship with tech support staff when you get a new person every time

Setup was a breeze. Easy to create SLAs depending on how many snapshots you want of each vm. Migration to either azure or aws is also handy. Customer support is excellent.

No cons at this point in time as we've had no issues whatsoever with the product.

Rubrik is used to protect 1,000+ objects in my environment with 90%+ being VMware virtual machines. It is being used across the whole organization, globally, with three clusters existing to support our global initiatives. It provides backup protection for my objects and also provides a way to migrate certain data profiles into the cloud.

Searchable Content - search for file across datasets allows for quick restores.

I am patiently awaiting the release of 4.1 which should bring massive improvements to the functionality of the system as well as add additional features missing from the product. I feel Rubrik is well suited for customers that want to run high amount of snapshots per day and wish for a lower RPO granularity for restore. It is less appropriate for perhaps customers that want to run all their backups in one evening because of how jobs are queued and spread across the backup window.

Missing functionality - allow for more granular intervals across different time segments.

Fastest time to Market - literally takes minutes to install and setup (assuming your prerequisites are met). High rate of innovation - Rubrik has a very fast release cycle, new features come out regularly. Amazing support - very high NPS score, these guys care about their customers.

New to the market - but these guys are just getting started. No support for non-x86 workloads. Only starting to support in-guest agents for application and database consistent backups.

Cloud Archival - Rubrik allows you to easily archive backups to any Objects based storage (AWS S3, Azure Blob, etc.)

File level restore - Rubrik allows you to download individual files from snapshot based backups. Without needing to mount or restore the entire VM.

Access Control - Rubrik's user roles and access could be a bit more granular. Current options do not allow for limited read-only accounts.

Backups of virtual machines and live mounts are done really well
Storage arrays can integrate with Rubrik.
Easy cloud archive setup.

More storage array integration needed.
Easier restore for files that download using the browser. I can't get this to work.

1. Replication to cloud
2. SLA based backups
3. Data immutability
4. Single platform
5. It's improved operational efficiency, as we now don't have to spend time scheduling backups, and has created very tangible savings. In the next 5 years we expect to save over 55% switching from our legacy provider to Rubrik. It's also mitigated us against any future data centre blackouts through its Azure replication capabilities - while significantly reducing our power consumption and footprint in the data centre.

Out of the box reporting could be better - However the API interface allows the generation of custom reports and the ability to retrieve any detail from the system

Finding backups across multiple servers and drives was a painless task with Rubrik. Navigating to the file or folder you needed to recover was easy and the recovery process was short.

Depending on the size of the file being recovered, it would take quite a bit of time to restore the file and then you would have to wait on it to be downloaded.

Easy to use
Simple to manage
support is incredible
love the simple code upgrade process

Missing a few features, many of them are legacy, but still missing. Every release gets more features.

prior to the discovery of rubrik and how amazing it works, i had to babysit and personally monitor all of the backups that are ongoing, now, with rubrik, i have more time to myself as i do not have to be there for backups to be take, rubrik just takes care of them all the way i would have done if i was there to monitor it. The live recovery feature is a bomb as it is almost instantaneous.

The lack of first party tools for native application level understanding is really irking, although the developers are making up for this by the implementation of third party tools, but i feel they are not the best and mire needs to be done.

Easy to use, friendly, efficient. Rubrik understood how backups should work and how to simplify IT Team's tasks.

The upgrade process is still cumbersome, but simplicity is on the roadmap.

It's FAST. Backups complete in no time. We used to have a 12-16 hour long backup window, with Rubrik that's been shortened to about 3 hours and it doesn't even need that. Also it's build "custom" so no need to plug in Java or linux commands, most stuff is done through the gui or APIs and it all easy to understand, learn, and use.

Replication and archival could use some help. Replication only to another Brik, and archival, while it works, is slow and tends to not be very space or bandwidth efficient.

More than any other backup platform, the jobs simply run and succeed without any other assistance needed. It is set and forget, replacing a solution that required daily work to verify/validate/fix issues from the backups.
Instant restore is not instant, but sub 1 minute, which is very fast to recover.

As it started working from most used to least used features, some edge case backups are not supported. No SQL filestream for transaction log backups, no support for smaller database vendors native products.

Some pros of Rubrik are that is automatically balances a schedule. Also the feature to instantly live mounts of virtual machines is very convenient.

Lack of native AD/Sharepoint/Exchange tools which would be a nice addition. Also there is no batch recovery without using API calls.

I do not need to monitor it all the time. I can just create SLA's and apply them to VM's/servers. Then I can sit back and let it backup. When we have run into issues support has been very easy to work with. Since they are still a new/growing company they take customer feedback seriously and look to implement it where they can.

Some features do not work as shown, but support has been great to help resolve these issues. We were sold on some features that currently do not exist but will be coming in a future update.

Ease of Use/ Deduplication, Restore capability with ease/ Archival capability.
The UI is easy to use.
The Recovery of VM is much easier to use with variety of options to choose from cloud mount to local live ount.

Bare metal recovery of physical servers, Limitation with thier edge devices.
The Edge device doe not fit a profile for backing up a 5 VM's as of today as thier Space contraints takes much space in our datatastore. The uploads are limited with one per session from edge devices

The ease of use knowing that the product works and you can verify by the Gui and reports. I like how fast software updates are applied.

The ease of use and the fact that it just works. When you do need support, they are very responsive.

The inability to manage the expiration of relics. When a VM is deleted, the backups remain in Rubrik, but there is no way to allow these backups to expire. They are completely unmanaged requiring intervention to clean up.

Easy implementation, good REST API interface, easy to create backups and DR systems with this product

Limited reporting built in to the system and not much report or audit customization availible. Also lackluster RBAC implementation.

Cloud Data and Backup Management, security and data dashboarding.

there was not much I did not like about this software. It was very comprehensive and supportive of end users.

Dashboard interface is extremely easy to use for real time tracking of backups. Great customer support if you experience any issues.

Interface is somewhat all over the place when it comes to checking the status of recently run backups causing us to experience delays when tracking which are successfully completed vs those with errors.

Management is very simple and intuitive
Compression and deduplication is incredible
It ingests data really fast, reducing the amount of time for backups
Archiving is made very simple through the cloud storage integration

The restore of application items like emails from Exchange or tables within databases has to be done with a 3rd party software, it's not integrated inside Rubrik

-It's quick and fast.
-Easy User Interface and Beautiful design
-Pretty much universal support: Windows, Linux
-Easy to learn and it's like an Apple Time Machine backup where you can browse for files and mount pretty much instantly.

Nothing bad about this product. The product performs well and efficiently. Pricing is a different issue because you pay what you get and this product delivers well so it's expected.

The integration of this with vcenter is fantastic. The backups are lightening fast and restores are exceptionally easy.

I really wish this would integrated with out StoreOnce backend better than it does or be offered as a software only solution that we can leverage our own hardware for.

The software is built really well with an easy look and feel. The backups can be run automatically on several different schedules and the recovery time on the appliance can be completed in minutes.

The only Con is not a direct integration to tape backup. It requires a third party solution that is an additional purchase with and additional support contract.