--- description: Learn how Cloudbeds can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Cloudbeds. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cloudbeds Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/738/channel-management/software) > [Cloudbeds](/software/107317/cloudbeds) # Cloudbeds Canonical: https://www.getapp.co.uk/software/107317/cloudbeds Page: 1 / 15\ Next: [Next page](https://www.getapp.co.uk/software/107317/cloudbeds?page=2) > Cloudbeds offers a scalable platform for you to efficiently manage guests, inventory, pricing, and data in real-time. 10+ rooms only. > > Verdict: Rated **4.3/5** by 341 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Cloudbeds Users can define custom fees, taxes, and policies to suit their business, per-item, per-room, or in any other combination. Custom fields can be created to record additional guest details, such as date of birth or passport number, to appear in guest registration cards, booking engines, and other parts of the property management system. The housekeeping management system allows users to see the statuses of different rooms, whether that are vacant or occupied, and clean or dirty, and housekeepers can be assigned to rooms as required. Inventory is mapped automatically from the property management system to the booking engine, online travel agencies (OTAs), and other online marketplaces, with rooms sold from a central inventory pool. The mybookings solution allows users to take direct reservations through their website or Facebook page, control availability through the calendar, and process credit card payments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 341 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cloudbeds - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Personalized pricing quotes are available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Albania, Argentina, Aruba, Australia, Austria, Barbados, Belgium, Belize, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador and 43 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Availability Management - Bed Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Commission Management - Credit Card Processing - Customer History ## Integrations (13 total) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.getapp.co.uk/directory/738/channel-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.co.uk/directory/81/hospitality-property-management/software) - [Hotel Management Software](https://www.getapp.co.uk/directory/592/hotel-management/software) - [Online Booking Systems](https://www.getapp.co.uk/directory/83/reservation-online-booking/software) - [Channel Management Software](https://www.getapp.co.uk/directory/738/channel-management/software) - [Hostel Management Software](https://www.getapp.co.uk/directory/1551/hostel-management/software) ## Alternatives 1. [Hostaway](https://www.getapp.co.uk/software/106989/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.getapp.co.uk/software/91252/lodgify) — 4.5/5 (1289 reviews) 3. [eZee Centrix](https://www.getapp.co.uk/software/111315/ezee-centrix) — 4.7/5 (345 reviews) 4. [Amenitiz](https://www.getapp.co.uk/software/2064428/amenitiz) — 4.3/5 (239 reviews) 5. [Guesty](https://www.getapp.co.uk/software/112215/guesty) — 4.4/5 (466 reviews) ## Reviews ### "Cloudbeds, everything you need for your Hotel" — 4.0/5 > **Oscar** | *25 July 2021* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: I like how incorporates everything that a hotel needs, booking, sales management, inventory management, reviews management as well as being able to control your own hotel in many ways, i been using this app for over 5 months and every single feature works well, planning and having them it’s vital for a correct organization of your hotel. > > **Cons**: There are some features that works better outside the software ecosystem like the built in accounting, i didn’t use this and i think in might not be a key feature to the software. > > I have been using this app for a while now and i can say that it works perfect for a correct administration and management for your different areas of your hotel, it’s easy to use and more importantly, nowadays we need to do everything via remotely. ----- ### "Choosing Cloudbeds as the HMS to migrate from our old HMS" — 4.0/5 > **Larry** | *27 June 2022* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: First of all, it was a pleasant experience to engage with the first line officers from cloudbeds, IE the sales staff. The meeting was useful and concise. Most of my relevant concerns were handled. Those that weren't were handled by the appropriate technical colleague. The migration was smooth although anyone who intents to perform all the data migration should get ready for a lot of work as the data might not be imported accurately albeit its not a major concern. The part that i was most impressed with Cloudbeds would be the dashboard and the calender. From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy. Of course there are more sub functions equally useful from the calender. Another equally cool feature i'd have to say is the integration with a large pool of vendors to expand the basic HMS and cater it specifically to each hotel's operation. For us, we integrated Cloudbeds with Assa Abloy's NFC enabled door lock, a Mobile Check in aplication which allows our guests to check in wthout accessing our front desk. This frees up our front desk staff and they have time to perform other tasks\! Guest can safely access their room with their mobile device. > > **Cons**: Like any software or application, there are always ways and functions to improve. I was rather disappointed after we have rolled out LIVE with Cloudbeds only to discover that the functions of its REPORTS ( this also include guests folios) are not as comprehensive or flexible as we initially thought. There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds support personnel that they had some technical issues and needed some time to rectify the situation. (Fortunately it took less than 3 hours). And to be fair, since we've gone LIVE with Cloudbeds, it happened only twice. The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page. > > I think i have already given that in my first feedback. ----- ### "Does the job, but somewhat disappointing" — 3.0/5 > **Kenji** | *7 November 2024* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: It serves as an all in one PMS, channel manager, and communications hub. Support is available all the time despite not always being the most helpful. Nice calendar and dashboard. > > **Cons**: The software can be painfully unintuitive. Reporting is oddly very lacking. Hostaway had much better reporting, which to me is a surprise. Each reservation coming from an OTA has pending balances (we are on Channel Connect) which isn't good for our book keeping. Airbnb which is the same for everyone doesn't get balanced out automatically, you have to do this manually. You also have to manually rectify cancellations otherwise they will show as paid. Google Hotel ads isn't working, be wary about this on your sales call because this was a big reason we joined, but so far we have no idea how this works. > > Frustrating, I was under the impression that the software was smarter. A simple report will force you to do a bunch of manual calculations. Taxes aren't included in payout breakdowns, not sure how that was decided. ----- ### "Cloudbeds, easy to use, very functional." — 5.0/5 > **Carl** | *4 June 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It took me less than 5 minutes to teach my employee everything they need to be efficient in the program. It is extremely easy to switch languages depending on who the user is. It is organized in a thoughtful way. Creating reservations form, for example, can be accessed from various screens. > > **Cons**: There are some areas where I would like to be able to set my own default. For example, when I go to the reservations page (all reservations historically and current), there is a filter which quickly gives me just the current unfulfilled (future) reservations. I would like that to be the default filter. I cannot set it as default. There are other similar filters. > > My hostel is listed with several reservation agencies, every time there is a reservation, I need to go to all of the other agencies and close that room. It is very time consuming and cumbersome, however, if I don't I risk overbooking a room. With cloudbeds the process is automatic and instant (within a minute). ----- ### "We have become loyal clients" — 5.0/5 > **Oriana** | *25 May 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Its very easy to use and implement and I am able to access it from my phone, so I can work from literally anywhere. The game changer for me is the customer support which is always very very fast with well trained staff. > > **Cons**: I am not able to tell quickly when looking at the calender which days are bank holidays. There should be a way to make those days a different colour. Also I wish there was more history on the blockage of dates (such as when the blocking was done). > > I installed cloudbeds to be able to curb overbooking and it has served me very well. We had a manager that tried to change to another system and it was a disaster. I still dont understand why he tried to change. ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.co.uk/software/107317/cloudbeds?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/107317/cloudbeds) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data