Homebase Reviews
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1065 Reviews for UK Users
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Employee Scheduling and Time management made easy
Reviewed on 09/11/2023
Pros
I have used Homebase for employee scheduling and time tracking for 2 years. It has made the job of keeping track of employee availability, leave of absence, and labor so much easier. So I spend more time on the development of other areas of my work.
Cons
Honestly, all the features that I would want are supported by Homebase on different product packages.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app, could still be a bit better
Reviewed on 17/10/2024
Pros
It's very easy to use/learn and very new users friendly.
Cons
more addon would be uselful to be able to use homebase to his maximum potention, example adding notes to employees to have easy access to their preference in schedule.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Its a total scam and not worth it
Reviewed on 04/01/2024
terrible- it is very hard to see the schedule and use and for the minimal function a small company...
terrible- it is very hard to see the schedule and use and for the minimal function a small company needs it is very expensive and we have never been a priority with the company at all- they don't care about the little guy
Pros
If you had a large company it might be useful to you but unless you use all the features it is a waste of money.
Cons
It is very expensive. The support is terrible and takes a week to do anything. If you sign up and want to cancel 2 months later you still have to pay for the entire year. it is a scan to make money
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlined Scheduling with Minor Hiccups
Reviewed on 11/09/2024
My overall experience with Homebase has been quite positive. The platform’s intuitive design made...
My overall experience with Homebase has been quite positive. The platform’s intuitive design made it easy to manage schedules and track time, which significantly improved our team’s efficiency. The built-in communication tools were particularly helpful, allowing us to stay connected and coordinate seamlessly. However, there were occasional technical issues, such as app lag, which sometimes hindered our workflow. Despite these minor setbacks, Homebase has been a valuable tool for our team, and the responsive customer support has been a great asset.
Pros
I really appreciated the user-friendly interface of Homebase. It made scheduling and time tracking incredibly easy and efficient. The ability to communicate with my team directly through the app was also a huge plus, as it streamlined our workflow and reduced the need for multiple communication tools. Additionally, the customer support was always responsive and helpful whenever we had any questions or issues.
Cons
One area where Homebase could improve is the occasional lag in the app, which sometimes made it difficult to update schedules in real-time. Additionally, while the app offers many features, it can feel a bit overwhelming for new users to navigate initially.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great app for your entire team!
Reviewed on 04/11/2024
This app is very useful! You can communicate with your entire team through group message threads or...
This app is very useful! You can communicate with your entire team through group message threads or individually. Homebase makes onboarding tasks simple and convenient.
Pros
Scheduling- it’s easy to request time off, pick up shifts, drop or trade shifts.
I love how your able to view your schedule as well as see which team members you will be working with on certain shifts.
Cons
I like everything on Homebase! No complaints!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent for Scheduling and Team Communication
Reviewed on 26/10/2024
Overall, it has been a wonderful project for scheduling. Our team loves that they get the email...
Overall, it has been a wonderful project for scheduling. Our team loves that they get the email updates and know when a schedule has been published. We also use the in-app communication platform a lot for people to swap shifts, which is really helpful.
Pros
An easy system to keep everyone up to date on schedules, changes to scheduling and availability.
Cons
It could be tricky sometimes to set roving or static availabilities, without then having to change the entire schedule but it did seem to improve mostly after speaking to customer service!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
good service to have for your business
Reviewed on 23/10/2024
This system help your business flow a little better.
This system help your business flow a little better.
Pros
I like that I can keep up with my employee time
Cons
I can only have at one location for free
- Industry: Entertainment
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Homebase is a Great Option for Scheduling Employees
Reviewed on 19/10/2024
Homebase has been a great scheduling app and is compatible from my iphone for on deman scheduling....
Homebase has been a great scheduling app and is compatible from my iphone for on deman scheduling. Working full time along with a few part time jobs, seamless scheduling is important and Homebase is perfect for my needs.
Pros
One of the features I like most about Homebase is the ease of scheduling feature. I can pick up shifts, swapping shifts, and track myhours. As a part time worker who also works full time at another company, seamless scheduling is a critical feature.
Cons
Because my part time company requires sign in and sign out sheets, the time clock feature isn't a feature I use but it pops up everytime. It is likely a feature I do not know how to change settings for.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good App minor flaw
Reviewed on 14/10/2024
Pros
Free, Easy to use, very functional, easy for employees to use
Cons
Forces you to pay to use the feature that allows employees to only be able to view their personal schedule
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Hombase - love the ease of seeing your schedule!!
Reviewed on 30/10/2024
Great. It's easy to use. I enjoy how I can see what shifts I am scheduled for easily.
Great. It's easy to use. I enjoy how I can see what shifts I am scheduled for easily.
Pros
I like how the schedule looks. I enjoy how I can see who I am working with weekly.
Cons
It's difficult to ask off time. It's hard to find where the request button is.
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Homebase is intuitive and organized.
Reviewed on 21/05/2024
I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was...
I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was much more work. I use Homebase to let the employees know when they are expected in and when they should clock out by. Because we are on the road it is only estimated. Homebase lets me put in a shift/run and Jobber gives them the program ordered. It’s like Homebase is an outline and Jobber is the report.
Pros
1. Easy to use. 2. Calculates estimated hours. 3. Easy to move things around.
4. Posts easy. 5. Time clock. 6. Time sheets. 7. Record keeping
Cons
New Update with light markings and no lines. Makes me feel like I’m blind feeling my way around hoping to find the right button. Dark mode might make it better but I like to make it bolder.
Alternatives Considered
JobberReasons for Switching to Homebase
Jobber has a schedule issue. It has many hoops to go through to get a “run” or shift together. It does a good job with the customer end but not the employee end. I need to tell the employee when to come into work to prepare for the “job”. I can’t leave that up to the employee. If I screw up then it’s on me but I’d rather not leave that up to the employee to screw up.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Payroll Software
Reviewed on 01/02/2024
Pros
Homebase is very user-freindly and allows you to make corrections or changes easily. The cost is reasonable compared to other payroll software and Homebase pays and files your payroll forms and taxes so it saves you time! It's cloud based so you can be anywhere and do payroll or check employees hours, scheduling, etc. Homebase staff was very helpful when I was setting up.
Cons
I have been using Homebase for one month and there are no cons as of yet.
Alternatives Considered
Paychex FlexReasons for Choosing Homebase
QuickBooks is not compatible with Mac computersSwitched From
QuickBooks PayrollReasons for Switching to Homebase
Homebase was less expensive and I wanted to be hands on with payroll still and Paychex does everything.- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for the money
Reviewed on 07/06/2024
it is great program and easy to use, Also try people to use it as well.
it is great program and easy to use, Also try people to use it as well.
Pros
easy to deal with and figure out able to train others to be able to use it as well
Cons
there was nothing to dislike about the program
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very satisfied healthcare manager
Reviewed on 13/12/2023
Switching to homebase has made our staff much more efficient.
Switching to homebase has made our staff much more efficient.
Pros
Homebase employee scheduling is very user friendly and adaptable to meet our individual needs.
Cons
I wish the PTO tracking was more adaptable.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Homebase is the way to go!
Reviewed on 27/10/2023
Pros
I love homebase! I can keep track of my schedule, hours,paycheck and all kinds of other things through the app! It's perfect!
Cons
The only thing I don't really like is the cash out feature. It uses plaid to link banks and cards but all of the cards I use are not supported.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Confessions of a Homebase Addict
Reviewed on 04/04/2024
Homebase is literally an addiction. All of the tasks that need to be done with this product are...
Homebase is literally an addiction. All of the tasks that need to be done with this product are agonizing for any manager. But this product makes it not only easy, but enjoyable! I actually love performing all the tasks on Homebase because it is so practical, straightforward and simple. I am on the app multiple times a day just reminding myself of who is working when. I would be lost without this product and in terrible shape. Thank you for 3 years of making my life easy!
Pros
Ease of use. It is so convenient to have everything you need inside the app. The schedule building is so simple and practical. Everyone can see it and request changes. I love that the manager features can be accessed inside the app. Almost everything can be accessed without a computer.
Cons
There is nothing I dislike. The only thing I ask is that you please do not change or complicate the setup because it is so practical and easy to find everything. Please do not complicate it. It's just right the way it is!
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Scheduling Software for businesses of all sizes
Reviewed on 06/02/2024
Overall we love homebase. We started out using it as a test with just 1 location now we use it for...
Overall we love homebase. We started out using it as a test with just 1 location now we use it for 9 different businesses. Some of them have office staff, some remote/traveling staff that use GPS on app clock in/clock out and some have staff that clock in when they get to work using on location computers. It couldn't be quicker to set up and get started and the fact that you have a forever schedule history is an awesome feature. Plus depending on the features you need - you can try it out for free (as in free free - their starting price point is zero)
Pros
Simple interface, quick timesheet edits and complete edit/history tracking for all changes made to anything in their system.
Cons
The applicant tracking and job posting system is terrible. No app integration, mixed up listings if you have multiple businesses with different names, only one landing page listing jobs for all your locations combined...the list goes on. Skip this unless you are only one location or all of your businesses share the same brand/name.
- Industry: Food Production
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Homebase Reviews
Reviewed on 10/01/2024
I loved using this app to clock in, never froze on me once, it’s super easy to navigate through &...
I loved using this app to clock in, never froze on me once, it’s super easy to navigate through & the purple color adds a nice vibrant touch
Pros
I love how easy it is to use, it’s not complicated at all, this is the best system for scheduling, timesheet management, and payroll purposes. I can check everything in a few minutes
Cons
I honestly don’t have anything that I don’t like about this software
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for small business management!
Reviewed on 01/02/2024
I love this app. It makes my job ten times easier and accurate. I love that I can keep the facts...
I love this app. It makes my job ten times easier and accurate. I love that I can keep the facts available at my fingertips because it direct has an impact on future schedules and events.
Pros
I like the complete organization of the app and it's ease of use. It is very user friendly, and the features fit exactly what I look for as far as scheduling, tracking hours, abcenses, and availability.
Cons
There is nothing I do not like. I would like to see more ability to create events and add important notes to the schedule such as when orders are due, cleaning is needed, etc.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Homebase makes scheduling a breeze
Reviewed on 27/08/2024
Great! The automation of a lot of features (messaging managers if employees are late, payroll,...
Great! The automation of a lot of features (messaging managers if employees are late, payroll, schedule alerts) has made my life so much easier
Pros
It's easy for my employees to use and it takes the hassle out of keeping up with hours manually
Cons
Getting employees to use the available/unavailable dates properly. I hire a lot of students that have differing hours of availability that changes often
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Solid time keeping software
Reviewed on 16/08/2024
Pros
Easy to manage time clock in and out for multiple employees without having to buy expensive hardware.
Cons
None it works great like it’s supposed to.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Simple and Easy to Use Tool
Reviewed on 14/06/2024
Would highly recommend this tool for business that don't need complex employee management or any...
Would highly recommend this tool for business that don't need complex employee management or any foo-foo extra features.
Pros
Homebase was a great tool, straight-forward, and simple to use. The user interface was super easy to navigate, really no learning curve to use the tool. Everything was a simple click away to get what I really needed out of the tool.
Cons
Nothing! It served it's purpose extremely well!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good service
Reviewed on 12/08/2024
Easy to use and to navigate and very helpfull
Easy to use and to navigate and very helpfull
Pros
Worked hours and time of clock in for employees
Cons
there is nothing that we don't like about this services.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great features
Reviewed on 04/04/2024
Pros
It’s free to use! Granted less features but still a excellent offering for no investment
Cons
The only issue I have is repeated to being a free user with paid access I would have zero complaints. Staff do say there are times when clocking in gets a little difficult. Creates some clean up at payroll time
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Program for small businesses
Reviewed on 07/07/2024
Pros
I love how easy it is to schedule and that the schedules are sent out via text
Cons
Nothing was wrong with homebase it is all fine
