Homebase Reviews

It is a great and modern way to help a company to manage and recruit employees onsite and online.

Great! Customer service is what stands out by far. The few times that I have had to call for help, your team has been warm, friendly and very knowledgable.
My employees can get help too!

easy to use, great reports and good support. Happy to use it

We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy)

When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan.

What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september.

for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date.

i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.

Loved homebase for group communication, as we needed to keep everyone informed.

customer service is awesome. They are USA based, super easy to reach, friendly and fast. the system is very easy to use

Great experience. Easy to use and great support team

Really get on well with it, it's really handy and helps me

10/10 great presentation for up and coming businesses

Having scheduling, time tracking, payroll, tax filing, workers comp insurance and audits all in one place is a lifesaver.

From onboarding to daily use very easy and undemanding if you are a busy business owner.

Homebase is very user friendly, reasonably priced and lots of features!

We are a very small business and to be able to use the clock in and out feature on the free program is great. I am able to see when my employees are clocked in or not instead of going by he said she said. It has helped a lot in determining if we need to keep, promote, or fire employees.

My overall experience with Homebase has been outstanding. It has streamlined our operations and boosted team productivity significantly.

Homebase is literally an addiction. All of the tasks that need to be done with this product are agonizing for any manager. But this product makes it not only easy, but enjoyable! I actually love performing all the tasks on Homebase because it is so practical, straightforward and simple. I am on the app multiple times a day just reminding myself of who is working when. I would be lost without this product and in terrible shape. Thank you for 3 years of making my life easy!

A very positive experience and software that I utilize regularly for multiple jobs in hospitality. Even though I have been using this product for a couple of years now, I am constantly learning about new features within Homebase.

Overall we love homebase. We started out using it as a test with just 1 location now we use it for 9 different businesses. Some of them have office staff, some remote/traveling staff that use GPS on app clock in/clock out and some have staff that clock in when they get to work using on location computers. It couldn't be quicker to set up and get started and the fact that you have a forever schedule history is an awesome feature. Plus depending on the features you need - you can try it out for free (as in free free - their starting price point is zero)

Have been blessed with the ability to utilize a free app that allows me to schedule crew members & allows them to message each other if schedules need to change. Our volunteer ambulance agency also frequently holds training for other departments, meaning that I can add crew members/roles while I have students & then can remove them once classes are completed. Other apps that I have used had caps on the number of persons allowed to be added & even after deleting a person they still counted on the total number, meaning I couldn't add anybody else.

Overall would absolutely recommend, even if you just utilize the scheduling aspect. As an established business I had pretty much everything except the scheduling portion covered. (I was using paper schedules - oh the headaches!)

I love everything about this app! I can make a schedule from my phone or computer, adjust hours/tips etc. This platform is top notch!

Homebase is perfect for our Small Business use; allowing our team to notify, communicate and recognize. Homebase keeps us structured and on task. It informs us professionally & personally with our everyday responsibilities.

I love having Homebase as a tool and will continue to use it as long as it continues to meet the needs of our business.