Infoplus Reviews

Very intuitive portal on the 3PL and the client side. Quick to implement. Reliable. Smooth. Scalable in terms of order volume/clients.

Limited customization abilities. All the table stakes requirements for a WMS are there, but if you want to custom build enhancements it'll either be limited and/or costly.

Ive used many different WMS systems. This one works well enough for first timers and/or new businesses

Lack of being able to edit shipment info once they've already been received. Sometimes mistakes happen and need to have access to be edited. Also lack of relevant information cross over between the mobile floor app and the desktop site.

I appreciate the number of options for shipping in order to keep costs down for our small business.

Our orders are getting "stuck" between WooCommerce and InfoPlus and not flowing in to InfoPlus whenever InfoPlus does an update or has maintenance. InfoPlus needs to find a better way to cache orders flowing in so that once updates or maintenance are complete, orders flow in. My team is having to manually fix this every time InfoPlus has an update or maintenance. Extremely frustrating.

The product is relatively easy to use and also get implemented. For instance we implemented at the start of 2020 had a very tight timeline & then with Covid restrictions on travel and the overall impact on businesses we were able to get set up in a new location within 45 days with very little support.

Reporting functions would be nice to have a standard pack of reports that are generally adopted in most fulfillment, distribution center settings. While most reports can be created with relative ease, having prebuilt standard reports with the ability to customize or as you can currently add your own reporting would be a major + to the product.

The scripts we are able to make have been game changing for us. It is simple to use as well!

The processing time and app. When we have heavy days with orders, it feels like the system can't keep up so we are trying to sort orders and it takes forever for us to just get to where we can work them. The app has always had issues. It normally works find but again, the processing can't keep up with how fast we want to pick at times which hurts our efficiencies.

relatively easy to use and i can manage the impt features by myself

UI could be improved inventory hard to see all in one placeshould give quotes when creating shipping labels so you don't have to create the order> wait for account rep to give quote > approve -- extra workthere's a lot that i don't use because it's not super intuitive

It is so easy to track, manage, and fulfill wholesale and e-commerce orders.

It is sometimes prolonged and hard to work on. Once an order is processed, there is no way for the user to make changes to the order.

It's overall very easy to use. There are many options to customize reports, and there is a lot of visibility.

It would be great to see a dashboard for orders — how many shipped in a period (day, month, quarter, etc.)? What states are the orders shipping to? What items on orders are running low on stock?

The system itself once up and running just works. There is NEVER any downtime and it simply performs exactly how it's advertised.

Sometimes the search features make it difficult to find orders. Not often, but when it does it's a pain.

It is pretty straight forward and was easy to get my team to use it daily.

Infoplus is was the platform our 3PL uses for warehouse management. They have multiple customers. The biggest frustration I have run into is that they cannot use certain critical settings for our account without affecting their other customers - i.e. adding the same item twice on an order. This would be a huge improvement.

Infoplus provide you an easier and detail report .

Maintenance hours when needed affects work production

Infoplus is easy to view all our inventory in real time, it keeps things organized and is user friendly

I would love to see more ability to bulk edit all components of skus, kits, items in infoplus. Limited on what you can bulk edit and how

Service is the best & it is up to date technology

Sometime system is hacked & trouble in inventory management

Product is seamless to use as a customer, has the power and range to execute desired tasks

Nothing stands out as needing improvement for the uses we have for the product

The software is much easier to use than a lot of other WMS's out there, but still has a full suite of features. A great tool for managing 3PL operations

Like with any enterprise software, it takes a little work to get up and going. But that's not really a con, that's just how the process goes.

Are experiance is very much a user as our 3pl run the show. But I find the product fuctional

No any you need to ask Shipcalm this question

I can not say there is one aspect of Infoplus that I find to exceed other inventory software, and feel that this software is better suited to companies with only one or two products (If that).

I find the modules (APPS) to be cumbersome and difficult to navigate. Warehouse and Supply Chain staff are constantly required to use multiple "APPS" to answer basic questions. The receiving system for inventory can not accept anything above the most rudimentary.

It's easy to keep track of orders and inventory.

The on demand kits and bundling features could be improved a bit. Not easy to set up and use.

I enjoy the customer service from tech support whenever an issue arises

I honestly do not have any issues with Infoplus. Everything works just fine

User interface is great. It is easy to use.

Some time it gets freeze and gives some receipt errors.

Vendors have the capacity to put in their orders and scan the paperwork. Saves a lot of time and very efficient. Makes work a lot simpler

it used to be really slow to pull up all reports but that got better.

The easy to navigate dashboards take just a few mouse clicks to get to where you need to be. The reporting is spot on and the help functions make things very clear.

Nothing needs to be addressed at this point.

When you manage a warehouse, you need reliable software. Infoplus doesn't look flashy but it does the job.

There is a learning curve to get started.

I find Infoplus easy and intuitive to you as someone with limited experience using products like this

I do not use all functionality of the product