Miradore

4.4 (163)
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The Smarter MDM Platform to Securely Manage All Devices

Overall rating

4.4 /5
(163)
Value for Money
4.6/5
Features
4.1/5
Ease of Use
4.3/5
Customer Support
4.4/5

96%
recommended this app
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163 Reviews for UK Users

Paul
Paul
Overall rating
  • Industry: Wholesale
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Couldn't live without it!

Reviewed on 29/09/2021

This software allows to to control our fleet of mobile devices and track them. We started off with...

This software allows to to control our fleet of mobile devices and track them. We started off with the free version but soon went to the full paid solution because of the tracking facilities and enterprise management features.

Pros

Tracking facilities and enterprise management features are the "cant live without" elements for me.

Cons

The price is the only thing that I like least but again its value for money when you compare it with other products on the market.

Response from Miradore

Thank you for such a great review, Paul! We're glad you enjoy using Miradore. Best regards, Katja from Miradore

Jorge
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Works better than Workspace One!

Reviewed on 29/09/2021

Before I deployed Miradore I had a stack of iPhones on my desk that were either Activation locked...

Before I deployed Miradore I had a stack of iPhones on my desk that were either Activation locked or locked via personal passcodes, Miradore prevents both.

Pros

Very easy to administer. I can lockdown phones before deployment so users can't install unapproved Apps. It does not allow users to use their personal Apple ID's. The App tracks the phones location via GPS tracking. Finally, the App prevents Apple Activation Lock and clears any personal passcodes.

Cons

The only issue I have had is the GPS tracking was not as accurate as I needed at times.

Alternatives Considered

Workspace ONE

Reasons for Choosing Miradore

I tried the Workspace One free trial but received no technical support during deployment. After the free trial they wanted to charge me thousands of dollars for deployment that I had already done by myself. Miradore is a fraction of the price and has the exact same functionality and GREAT technical support!

Switched From

Workspace ONE

Reasons for Switching to Miradore

Miradore is a fraction of the price and much better technical support.

Response from Miradore

Thanks for such a great review, Jorge! We're glad that you're happy with Miradore and our technical support team. I've also shared your feedback about the GPS tracking with our product team. Best regards, Katja from Miradore

Alex
Alex
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good low cost MDM solution

Reviewed on 13/06/2019

We used it as a low cost management solution for the schools Nooks. It was great for our needs....

We used it as a low cost management solution for the schools Nooks. It was great for our needs. But for larger organizations I'd reccomend something akin to Meraki or JAMF as their MDM solution.

Pros

It beat all the competition on price for MDM solutions. And it was simple and straightforward to use.

Cons

Not as robust as some of the more expensive MDM solutions. Initial set up on a device while simple is a bit of a hassle

Response from Miradore

Appreciate your review and feedback, Alex, thank you. I have shared this internally with product development. Best regards, Miradore Team.

Peter
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Miradore is awesome!

Reviewed on 03/09/2024

Very good experience. Loved having the guys at Miradore talk with us a few times before getting...

Very good experience. Loved having the guys at Miradore talk with us a few times before getting into using the software. Very helpful and friendly.

Pros

Being able to manage both iPads and Android tablets and phones in one place. Very easy to use!

Cons

I haven't found any issues with Miradore.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Miradore Understands Its Customers

Reviewed on 05/02/2022

Overall I am very happy, in almost no time it improved my department's overall productivity.

Overall I am very happy, in almost no time it improved my department's overall productivity.

Pros

Miradore just gets it. They innovate and are cutting edge with device management (Apple, Android, Windows), yet keep it easy to use. The interface is intuitive and is easy to figure out. I was able to get up and running within an hour.

Cons

While they are ahead of others in supporting Windows Management, it would be nice to see drop-downs instead of having to refer to Microsoft's documentation.

Alternatives Considered

Hexnode UEM

Reasons for Choosing Miradore

Filewave's development slowed, so they were behind the curve.

Switched From

FileWave

Reasons for Switching to Miradore

Hexnode's actual product did not match its marketing material.
Matt
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Miradore is good, but lacking in the iPhone area

Reviewed on 13/06/2019

Miradore was a quick turn around to get setup and purchased, especially with our necessity of...

Miradore was a quick turn around to get setup and purchased, especially with our necessity of getting this done quickly. Unfortunately, Miradore's functionality is limited in our environment due to requirements on Apple DEP to be working properly.

Pros

it is easy to stand-up and get running.
configuring communication between Miradora and Apple DEP is well documented by Miradore.
Reporting tools available to let you know when users uninstall miradore or a phone does not check in.
Links with Apple volume license program account.
Android configuration, maintenance, and setup works great.

Cons

Users are able to uninstall Miradore from iPhones if Apple DEP account is not connected.
Due to issues with Apple DEP, we are unable to get full control of the iPhones with Miradore.
can't push/block apple updates to iPhone or iPad.

Reasons for Switching to Miradore

It was cloud based, low cost, and we only needed 10 phones monitored. For the low amount of devices requiring monitoring, it was more cost efficient to move to the cloud instead of an on-premises solution.

Response from Miradore

Many thanks for your review. I have shared this feedback internally. Best regards, Miradore Team.

Brooks
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good, but expensive

Reviewed on 27/06/2019

Overall this MDM service was able to do everything I was looking for. Based on the cost (also...

Overall this MDM service was able to do everything I was looking for. Based on the cost (also being charged in USD) I began looking for alternatives and there are many of them just like Miradore that will not charge a minimum invoice fee. They may be lacking 1 or 2 features but these features would not make me choose miradore over others.

Pros

Was able to track all iPads easily.

Adding apps/Black listing apps such as Find my iPhone is great.

Customer service was quick and able to help me through the process of setting everything up.

Messaging to individual devices was a plus.

Cons

Navigation is confusing

The cost. Being a Non for Profit organization I was offered a discount, but that did not mean anything because they will charge you a minimum invoice amount. This does not make it ideal for any small business.

Alternatives Considered

Jamf Now

Reasons for Switching to Miradore

I chose Miradore because it offered a few extra features. But, these features were not worth the minimum invoice amount. I am able to get all the exact same features for free.

Response from Miradore

Thank you, Brooks, for providing your opinions; I have circulated them internally to the product team for further analysis. Best, Miradore Team.

David
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great MDM solution

Reviewed on 03/09/2019

We needed a robust MDM solution that was user-friendly, cost-effective and worked with Apple DEP...

We needed a robust MDM solution that was user-friendly, cost-effective and worked with Apple DEP and Android Enterprise as some solutions can simply be uninstalled.

Pros

The simple interface makes rollout and management easy.

Cons

Not specifically the software but joining Apple DEP was a bit of a nuisance. As I say, this is more about Apple and their setup than Miradore itself.

Response from Miradore

Thank you so much for your review and feedback! We are happy everything has worked out well for you.
Best regards,
Miradore Team

Francisco
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MDM, complete, fast, reliable, friendly, good technical service.

Reviewed on 17/05/2024

From contact with the commercial side, having a demo and starting to implement and work, always...

From contact with the commercial side, having a demo and starting to implement and work, always with absolute support from MIRADORE. Since we have implemented the solution, we have never had any problems with the service, let's hope they continue working to keep it that way.

Pros

Its ease of implementation, very friendly interface with a very good user experience, having formidable support from its technical specialists. Very competitive price.

Cons

Nothing to report that has affected our implementation.

Dayron
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficiency and easy management of your devices on a comprehensive platform.

Reviewed on 22/05/2024

Pros

Efficiency and easy management of your devices on a comprehensive platform.

Cons

Some very specific options are complex to configure.

I Putu Arya Kusuma
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Miradore is one of the best cloud monitoring tool.

Reviewed on 29/09/2021

1. I can monitor most of my company asset status.
2. The support team is quick in response.
3. ...

1. I can monitor most of my company asset status.
2. The support team is quick in response.
3. There is some modification that Miradore need to check such as the table

Pros

1. It is free and easy to use.
2. It can manage other device like mac and mobile device
3. Most of the feature of windows is covered.
4. We can monitor what application is installed, the windows version, the antivirus status.

Cons

1. Need to update the UI.
2. In some case like bitlocker status the information is a bit miss-aligned.
3. The patch status need to be separated between windows patch and application patch. This will impact the dashboard of windows patch status. I got it all red, because of using old application.
4. No remote access support for assistance.
5. I want to change the position of the table status list, but it can't be permanent.
6. Miradore doesn't support antivirus scan result.

Response from Miradore

Thank you for providing this review! We're happy that you like using Miradore and find the software easy to use.

We offer a TeamViewer integration in the Premium plan if you're looking for a remote assistance feature. We are also working on renewing our product UI or fixing the issues related to BitLocker status reporting.

Best regards, Katja from Miradore

Darren
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super Easy to Use and Powerful

Reviewed on 01/09/2021

Pros

Hands down - THE BEST MDM that I have ever used, I've used Airwatch, MobileIRON, MaaS 360. All those are too clunky, and not user friendly.

Miradore is the ONLY platform that allows a FULLY MANAGED Android device, while still allowing "NATIVE" apps. I've messed with Android for years, and getting to a fully managed device while allowing critical native applications was impossible - not now!

Cons

The only improvement that I could suggest is a US Data Center or replicate the Azure hosting to a US DataCenter, this would improve on the lag from using a EU datacenter.

Response from Miradore

Wow, thank you so much for such a great review, Darren! We're really glad that you enjoy using Miradore. I have also shared your feedback internally.

Best regards, Katja from Miradore

Verified Reviewer
Overall rating
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Solid MDM Solution, Low Barrier of Entry

Reviewed on 13/06/2019

Pros

The best part in my mind is the option to use Miradore for free as long as you want before deciding to spend money on it. If you aren't sure about it or haven't used an MDM platform previously, Miradore is a great place to start.

Cons

Sometimes I have devices that seem to stop working on the program, where the last reported update from the device might be weeks or even months ago. Not sure if that's a problem with my configuration, the device or Miradore, but it can be an issue.

Response from Miradore

Thank you for your review! We have shared your feedback with the product team. Best, Miradore Team

Francis
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tracking smartphones and tablets

Reviewed on 20/06/2019

Pros

It does all the required functions very well: location tracking, device configuration, app deployment, user management. Manage your devices easily and in the background. Useful for small to medium size organisations that need to implement a cost effective mobile device management system.

Cons

The user interface could use a bit more integration to make it more intuitive and user friendly.

Response from Miradore

Thank you, Francis, for this review. I have shared your comments about the user interface internally. Best, Miradore Team.

Buddy
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Mobile Device Mgt

Reviewed on 02/09/2021

Miradore is easy to use and implement.

Miradore is easy to use and implement.

Pros

Ease of implementation and use. Much easier than our previous Mobile Device Management product.

Cons

After my experience with another product, I can't think of a thing I don't like.

Response from Miradore

Thank you for the review, Buddy! We're happy that you like using Miradore and find the platform easy to use.

Best regards, Katja from Miradore

Natalya
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

we use this software for company email setup on the personal phone. and it works good.

Reviewed on 26/10/2017

employees can use their personal devices for work.

employees can use their personal devices for work.

Pros

we can ease to track device, remotely remove company information from the phone if it's lost or employee left the company etc.

Cons

sometimes it has some glitch when user gets enrollment message, the link on the message doesn't work and we have to contact with customer support.

Response from Miradore

Many thanks for the review! It's great to hear your feedback, and just in case you're still experiencing any sound or enrollment problems, our team will reach out personally to advise.

Best regards, Miradore Team

Dwight
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Miradore Online

Reviewed on 13/06/2019

Pros

Being able to control apps on our company phones

Cons

Loading i phones is problematic for us.

Alternatives Considered

ESET Endpoint Security

Reasons for Switching to Miradore

Price and features

Response from Miradore

Dwight, we very much appreciate your review, thank you. I have shared your feedback internally re: the iPhones. Best, Miradore.

Becky
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Most user friendly MDM on the market

Reviewed on 20/06/2019

All in all our users love Miradore because once the initial setup is done, it is easy to enroll new...

All in all our users love Miradore because once the initial setup is done, it is easy to enroll new devices and retire old ones.

Pros

It is very user friendly, easy to learn, and the help content is really useful.

Cons

When users push out a profile or an application and it fails, there is not a lot of information on exactly why it failed. I haven't been able to find any logging or anything that tells you what is wrong exactly. It just kind of hangs up.

Response from Miradore

We really appreciate your review and feedback, Becky, thank you. I have shared your comments about the errors/fails internally. Best, Miradore Team.

William
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Miradore is the perfect MDM for us

Reviewed on 26/06/2019

Pros

This system is VERY easy to use and fully functional for all our mobile device management needs. Very impressed with their support team, ease of use and cost.

Cons

Sometimes getting the devices to respond to commands can be tricky.

Response from Miradore

William, thank you for your extremely kind words and review! I have circulated this internally. Best, Miradore Team.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Split but functional

Reviewed on 14/06/2019

Functional, does what I need as a small user keeping an extended family updated

Functional, does what I need as a small user keeping an extended family updated

Pros

Works well, simplified the action of adding new people and devices. Helps me keep everyone up to date and chose
Those slow to update their OS

Cons

Android and Apple definitions unnecessarily separate; for example, to use a single WiFi SSID and password, I need to make one for iOS and one for android with exact same values. Haven’t tested adding PCs, if possible, just handsets and tablets.

Response from Miradore

Thank you for your review and feedback. Best, Miradore Team.

Michael
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Miradore Online Review

Reviewed on 21/06/2019

Works vreat

Works vreat

Pros

Easy to use for all users in the department

Cons

Nothing the software works as expected for us

Response from Miradore

Wow, thank you, Michael, for your kind words and review! We're happy it's worked well for you. Best, Miradore Team.

David
Overall rating
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Save Money on Mobile Data Plans/ Create Workspace Area for Company Data

Reviewed on 16/02/2017

Miradore helps me with to safe money for Data Plans by allowing App Black and White Listing and...

Miradore helps me with to safe money for Data Plans by allowing App Black and White Listing and also the disabling of the Store

On my some devices, that where also used for private purposes with apps like WhatsApp we used Miradore to Enroll Android for Enterprise Workspace - to have Company Data in a Secured Area.

The Enrollment with Business Policies is fast and very easy.

Pros

Easy to use, Cheap, Good Support

Cons

No Disabling of SMS

Alistair
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Exceptional customer service and care. Easy to use and intuitive interface.

Reviewed on 31/10/2017

Pros

Ease of use. Logic of interface. Highly supportive help/chat provision. Apparent desire to provide exceptional service. Real pride.

Cons

Perhaps a user manual would help to refer to and aid the learning process. An opportunity for a forum would be good.

Response from Miradore

Hi Alistair, thank you very much for the review. For those times that our team are not around to personally answer your questions, we do actually have our support guides and community forum. We would love to have your contributions in our community https://www.miradore.com/support/.

Kind regards,
Miradore Team

Benjamin
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Miradore - An MDM that goes further

Reviewed on 13/06/2019

Using Miradore isn’t difficult. It does what it says and I’m content with that.

Using Miradore isn’t difficult. It does what it says and I’m content with that.

Pros

I enjoy being able to see the activity logs that Miradore has to offer when making an changes to a device.

Cons

The dashboard user interface could use a revamp.

Response from Miradore

Thank you for the review and feedback, Benjamin. We have made note of this suggestion about the user interface. Best regards, Miradore Team

Karoly
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great MDM product

Reviewed on 01/09/2021

Pros

Easy Implementation, Good user experience

Cons

Mostly Everything is OK with the product

Response from Miradore

Thank you so much for your review, Karoly! We're glad you enjoy using Miradore.

Best regards, Katja from Miradore