Miradore Reviews
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163 Reviews for UK Users
- Industry: Wholesale
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Couldn't live without it!
Reviewed on 29/09/2021
This software allows to to control our fleet of mobile devices and track them. We started off with...
This software allows to to control our fleet of mobile devices and track them. We started off with the free version but soon went to the full paid solution because of the tracking facilities and enterprise management features.
Pros
Tracking facilities and enterprise management features are the "cant live without" elements for me.
Cons
The price is the only thing that I like least but again its value for money when you compare it with other products on the market.
Response from Miradore
Thank you for such a great review, Paul! We're glad you enjoy using Miradore. Best regards, Katja from Miradore
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works better than Workspace One!
Reviewed on 29/09/2021
Before I deployed Miradore I had a stack of iPhones on my desk that were either Activation locked...
Before I deployed Miradore I had a stack of iPhones on my desk that were either Activation locked or locked via personal passcodes, Miradore prevents both.
Pros
Very easy to administer. I can lockdown phones before deployment so users can't install unapproved Apps. It does not allow users to use their personal Apple ID's. The App tracks the phones location via GPS tracking. Finally, the App prevents Apple Activation Lock and clears any personal passcodes.
Cons
The only issue I have had is the GPS tracking was not as accurate as I needed at times.
Alternatives Considered
Workspace ONEReasons for Choosing Miradore
I tried the Workspace One free trial but received no technical support during deployment. After the free trial they wanted to charge me thousands of dollars for deployment that I had already done by myself. Miradore is a fraction of the price and has the exact same functionality and GREAT technical support!Switched From
Workspace ONEReasons for Switching to Miradore
Miradore is a fraction of the price and much better technical support.Response from Miradore
Thanks for such a great review, Jorge! We're glad that you're happy with Miradore and our technical support team. I've also shared your feedback about the GPS tracking with our product team. Best regards, Katja from Miradore
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good low cost MDM solution
Reviewed on 13/06/2019
We used it as a low cost management solution for the schools Nooks. It was great for our needs....
We used it as a low cost management solution for the schools Nooks. It was great for our needs. But for larger organizations I'd reccomend something akin to Meraki or JAMF as their MDM solution.
Pros
It beat all the competition on price for MDM solutions. And it was simple and straightforward to use.
Cons
Not as robust as some of the more expensive MDM solutions. Initial set up on a device while simple is a bit of a hassle
Response from Miradore
Appreciate your review and feedback, Alex, thank you. I have shared this internally with product development. Best regards, Miradore Team.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Miradore is awesome!
Reviewed on 03/09/2024
Very good experience. Loved having the guys at Miradore talk with us a few times before getting...
Very good experience. Loved having the guys at Miradore talk with us a few times before getting into using the software. Very helpful and friendly.
Pros
Being able to manage both iPads and Android tablets and phones in one place. Very easy to use!
Cons
I haven't found any issues with Miradore.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Miradore Understands Its Customers
Reviewed on 05/02/2022
Overall I am very happy, in almost no time it improved my department's overall productivity.
Overall I am very happy, in almost no time it improved my department's overall productivity.
Pros
Miradore just gets it. They innovate and are cutting edge with device management (Apple, Android, Windows), yet keep it easy to use. The interface is intuitive and is easy to figure out. I was able to get up and running within an hour.
Cons
While they are ahead of others in supporting Windows Management, it would be nice to see drop-downs instead of having to refer to Microsoft's documentation.
Alternatives Considered
Hexnode UEMReasons for Choosing Miradore
Filewave's development slowed, so they were behind the curve.Switched From
FileWaveReasons for Switching to Miradore
Hexnode's actual product did not match its marketing material.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Miradore is good, but lacking in the iPhone area
Reviewed on 13/06/2019
Miradore was a quick turn around to get setup and purchased, especially with our necessity of...
Miradore was a quick turn around to get setup and purchased, especially with our necessity of getting this done quickly. Unfortunately, Miradore's functionality is limited in our environment due to requirements on Apple DEP to be working properly.
Pros
it is easy to stand-up and get running.
configuring communication between Miradora and Apple DEP is well documented by Miradore.
Reporting tools available to let you know when users uninstall miradore or a phone does not check in.
Links with Apple volume license program account.
Android configuration, maintenance, and setup works great.
Cons
Users are able to uninstall Miradore from iPhones if Apple DEP account is not connected.
Due to issues with Apple DEP, we are unable to get full control of the iPhones with Miradore.
can't push/block apple updates to iPhone or iPad.
Reasons for Switching to Miradore
It was cloud based, low cost, and we only needed 10 phones monitored. For the low amount of devices requiring monitoring, it was more cost efficient to move to the cloud instead of an on-premises solution.Response from Miradore
Many thanks for your review. I have shared this feedback internally. Best regards, Miradore Team.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good, but expensive
Reviewed on 27/06/2019
Overall this MDM service was able to do everything I was looking for. Based on the cost (also...
Overall this MDM service was able to do everything I was looking for. Based on the cost (also being charged in USD) I began looking for alternatives and there are many of them just like Miradore that will not charge a minimum invoice fee. They may be lacking 1 or 2 features but these features would not make me choose miradore over others.
Pros
Was able to track all iPads easily.
Adding apps/Black listing apps such as Find my iPhone is great.
Customer service was quick and able to help me through the process of setting everything up.
Messaging to individual devices was a plus.
Cons
Navigation is confusing
The cost. Being a Non for Profit organization I was offered a discount, but that did not mean anything because they will charge you a minimum invoice amount. This does not make it ideal for any small business.
Alternatives Considered
Jamf NowReasons for Switching to Miradore
I chose Miradore because it offered a few extra features. But, these features were not worth the minimum invoice amount. I am able to get all the exact same features for free.Response from Miradore
Thank you, Brooks, for providing your opinions; I have circulated them internally to the product team for further analysis. Best, Miradore Team.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great MDM solution
Reviewed on 03/09/2019
We needed a robust MDM solution that was user-friendly, cost-effective and worked with Apple DEP...
We needed a robust MDM solution that was user-friendly, cost-effective and worked with Apple DEP and Android Enterprise as some solutions can simply be uninstalled.
Pros
The simple interface makes rollout and management easy.
Cons
Not specifically the software but joining Apple DEP was a bit of a nuisance. As I say, this is more about Apple and their setup than Miradore itself.
Response from Miradore
Thank you so much for your review and feedback! We are happy everything has worked out well for you.
Best regards,
Miradore Team
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MDM, complete, fast, reliable, friendly, good technical service.
Reviewed on 17/05/2024
From contact with the commercial side, having a demo and starting to implement and work, always...
From contact with the commercial side, having a demo and starting to implement and work, always with absolute support from MIRADORE. Since we have implemented the solution, we have never had any problems with the service, let's hope they continue working to keep it that way.
Pros
Its ease of implementation, very friendly interface with a very good user experience, having formidable support from its technical specialists. Very competitive price.
Cons
Nothing to report that has affected our implementation.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficiency and easy management of your devices on a comprehensive platform.
Reviewed on 22/05/2024
Pros
Efficiency and easy management of your devices on a comprehensive platform.
Cons
Some very specific options are complex to configure.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Miradore is one of the best cloud monitoring tool.
Reviewed on 29/09/2021
1. I can monitor most of my company asset status.
2. The support team is quick in response.
3. ...
1. I can monitor most of my company asset status.
2. The support team is quick in response.
3. There is some modification that Miradore need to check such as the table
Pros
1. It is free and easy to use.
2. It can manage other device like mac and mobile device
3. Most of the feature of windows is covered.
4. We can monitor what application is installed, the windows version, the antivirus status.
Cons
1. Need to update the UI.
2. In some case like bitlocker status the information is a bit miss-aligned.
3. The patch status need to be separated between windows patch and application patch. This will impact the dashboard of windows patch status. I got it all red, because of using old application.
4. No remote access support for assistance.
5. I want to change the position of the table status list, but it can't be permanent.
6. Miradore doesn't support antivirus scan result.
Response from Miradore
Thank you for providing this review! We're happy that you like using Miradore and find the software easy to use.
We offer a TeamViewer integration in the Premium plan if you're looking for a remote assistance feature. We are also working on renewing our product UI or fixing the issues related to BitLocker status reporting.
Best regards, Katja from Miradore
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super Easy to Use and Powerful
Reviewed on 01/09/2021
Pros
Hands down - THE BEST MDM that I have ever used, I've used Airwatch, MobileIRON, MaaS 360. All those are too clunky, and not user friendly.
Miradore is the ONLY platform that allows a FULLY MANAGED Android device, while still allowing "NATIVE" apps. I've messed with Android for years, and getting to a fully managed device while allowing critical native applications was impossible - not now!
Cons
The only improvement that I could suggest is a US Data Center or replicate the Azure hosting to a US DataCenter, this would improve on the lag from using a EU datacenter.
Response from Miradore
Wow, thank you so much for such a great review, Darren! We're really glad that you enjoy using Miradore. I have also shared your feedback internally.
Best regards, Katja from Miradore
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid MDM Solution, Low Barrier of Entry
Reviewed on 13/06/2019
Pros
The best part in my mind is the option to use Miradore for free as long as you want before deciding to spend money on it. If you aren't sure about it or haven't used an MDM platform previously, Miradore is a great place to start.
Cons
Sometimes I have devices that seem to stop working on the program, where the last reported update from the device might be weeks or even months ago. Not sure if that's a problem with my configuration, the device or Miradore, but it can be an issue.
Response from Miradore
Thank you for your review! We have shared your feedback with the product team. Best, Miradore Team
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Tracking smartphones and tablets
Reviewed on 20/06/2019
Pros
It does all the required functions very well: location tracking, device configuration, app deployment, user management. Manage your devices easily and in the background. Useful for small to medium size organisations that need to implement a cost effective mobile device management system.
Cons
The user interface could use a bit more integration to make it more intuitive and user friendly.
Response from Miradore
Thank you, Francis, for this review. I have shared your comments about the user interface internally. Best, Miradore Team.
- Industry: Banking
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Mobile Device Mgt
Reviewed on 02/09/2021
Miradore is easy to use and implement.
Miradore is easy to use and implement.
Pros
Ease of implementation and use. Much easier than our previous Mobile Device Management product.
Cons
After my experience with another product, I can't think of a thing I don't like.
Response from Miradore
Thank you for the review, Buddy! We're happy that you like using Miradore and find the platform easy to use.
Best regards, Katja from Miradore
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
we use this software for company email setup on the personal phone. and it works good.
Reviewed on 26/10/2017
employees can use their personal devices for work.
employees can use their personal devices for work.
Pros
we can ease to track device, remotely remove company information from the phone if it's lost or employee left the company etc.
Cons
sometimes it has some glitch when user gets enrollment message, the link on the message doesn't work and we have to contact with customer support.
Response from Miradore
Many thanks for the review! It's great to hear your feedback, and just in case you're still experiencing any sound or enrollment problems, our team will reach out personally to advise.
Best regards, Miradore Team
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Miradore Online
Reviewed on 13/06/2019
Pros
Being able to control apps on our company phones
Cons
Loading i phones is problematic for us.
Alternatives Considered
ESET Endpoint SecurityReasons for Switching to Miradore
Price and featuresResponse from Miradore
Dwight, we very much appreciate your review, thank you. I have shared your feedback internally re: the iPhones. Best, Miradore.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Most user friendly MDM on the market
Reviewed on 20/06/2019
All in all our users love Miradore because once the initial setup is done, it is easy to enroll new...
All in all our users love Miradore because once the initial setup is done, it is easy to enroll new devices and retire old ones.
Pros
It is very user friendly, easy to learn, and the help content is really useful.
Cons
When users push out a profile or an application and it fails, there is not a lot of information on exactly why it failed. I haven't been able to find any logging or anything that tells you what is wrong exactly. It just kind of hangs up.
Response from Miradore
We really appreciate your review and feedback, Becky, thank you. I have shared your comments about the errors/fails internally. Best, Miradore Team.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Miradore is the perfect MDM for us
Reviewed on 26/06/2019
Pros
This system is VERY easy to use and fully functional for all our mobile device management needs. Very impressed with their support team, ease of use and cost.
Cons
Sometimes getting the devices to respond to commands can be tricky.
Response from Miradore
William, thank you for your extremely kind words and review! I have circulated this internally. Best, Miradore Team.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Split but functional
Reviewed on 14/06/2019
Functional, does what I need as a small user keeping an extended family updated
Functional, does what I need as a small user keeping an extended family updated
Pros
Works well, simplified the action of adding new people and devices. Helps me keep everyone up to date and chose
Those slow to update their OS
Cons
Android and Apple definitions unnecessarily separate; for example, to use a single WiFi SSID and password, I need to make one for iOS and one for android with exact same values. Haven’t tested adding PCs, if possible, just handsets and tablets.
Response from Miradore
Thank you for your review and feedback. Best, Miradore Team.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Miradore Online Review
Reviewed on 21/06/2019
Works vreat
Works vreat
Pros
Easy to use for all users in the department
Cons
Nothing the software works as expected for us
Response from Miradore
Wow, thank you, Michael, for your kind words and review! We're happy it's worked well for you. Best, Miradore Team.
- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Save Money on Mobile Data Plans/ Create Workspace Area for Company Data
Reviewed on 16/02/2017
Miradore helps me with to safe money for Data Plans by allowing App Black and White Listing and...
Miradore helps me with to safe money for Data Plans by allowing App Black and White Listing and also the disabling of the Store
On my some devices, that where also used for private purposes with apps like WhatsApp we used Miradore to Enroll Android for Enterprise Workspace - to have Company Data in a Secured Area.
The Enrollment with Business Policies is fast and very easy.
Pros
Easy to use, Cheap, Good Support
Cons
No Disabling of SMS
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Exceptional customer service and care. Easy to use and intuitive interface.
Reviewed on 31/10/2017
Pros
Ease of use. Logic of interface. Highly supportive help/chat provision. Apparent desire to provide exceptional service. Real pride.
Cons
Perhaps a user manual would help to refer to and aid the learning process. An opportunity for a forum would be good.
Response from Miradore
Hi Alistair, thank you very much for the review. For those times that our team are not around to personally answer your questions, we do actually have our support guides and community forum. We would love to have your contributions in our community https://www.miradore.com/support/.
Kind regards,
Miradore Team
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Miradore - An MDM that goes further
Reviewed on 13/06/2019
Using Miradore isn’t difficult. It does what it says and I’m content with that.
Using Miradore isn’t difficult. It does what it says and I’m content with that.
Pros
I enjoy being able to see the activity logs that Miradore has to offer when making an changes to a device.
Cons
The dashboard user interface could use a revamp.
Response from Miradore
Thank you for the review and feedback, Benjamin. We have made note of this suggestion about the user interface. Best regards, Miradore Team
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great MDM product
Reviewed on 01/09/2021
Pros
Easy Implementation, Good user experience
Cons
Mostly Everything is OK with the product
Response from Miradore
Thank you so much for your review, Karoly! We're glad you enjoy using Miradore.
Best regards, Katja from Miradore