
Personio
Overall rating
Filter by
Company size
Time used
172 Reviews for UK Users

- Industry: Translation & Localization
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Personio
Reviewed on 08/09/2022
I believe that Personio really helps us to become a better company on the operational side of...
I believe that Personio really helps us to become a better company on the operational side of things. Also, they really listen to what you have to say. Personio is under constant development and since it is a SaaS product, new and useful features will pop up all the time as part of your SaaS plan.
Pros
I like the UI. Most of it is self-explanatory and specific topics can also be found by entering a search term, for instance "notification", into a Google type search window. Personio's implementation team has some really bright people who understand what your needs are. I think we had 6 video calls over a period of six weeks. They help companies with the implementation because a lot can go wrong: users getting to little or too many access rights, workflows not defined properly, data not imported correctly etc.
Cons
Sometimes there are global system outages. Also, synchronisation with the Outlook calendar is a bit bumpy.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Happy administrator feedback
Reviewed on 05/09/2019
On the whole very satisfied. The tool covers our complex requirements very well. Feedback is...
On the whole very satisfied. The tool covers our complex requirements very well. Feedback is processed quickly. Personio develops quickly which is mostly positive. Sometimes there are smaller obvious errors with releases. We use the SW over 3 countries. This works quite well. Partly one notices, that it was primarily developed for the German market (e.g. with withdrawals and holidays adaptations).
Otherwise, it is a great relief for us compared to the many manual processes we had before. It requires relatively little to no instruction effort for the employees. We have only adapted the presentation of Personio and handed it over to the employees and this works well. Many things can be configured so that you also have control over the data that is captured.
Pros
It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.
Cons
Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Missing features, unhelpful customer support, no room for error
Reviewed on 07/06/2023
very negative, started ok, but worsened over time- support is very bad - just "here is a link and...
very negative, started ok, but worsened over time- support is very bad - just "here is a link and read about it on our helpdesk page" - there is not time for that- had to push to even get in touch with my account manager- no notification on automatic ANNUAL renewal - this i find very unfair; if we are locked in for another full year and still need to renegotiation the conditions, would expect a call well in time so we can decide to cancel- issues with vacation day calculations
Pros
european based company, fairly easy to navigate
Cons
customer support is very unhelpful, the tool is immature, there are a lot of logic mistakes - e.g. no room for error - if you mess up, you cannot correct it, you need to delete the whole user.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easiest HRIS to set up and maintain
Reviewed on 31/07/2023
Pros
Flexibility, Slack integration, Zapier / Make integration
Cons
Sometimes a bit slow, better UX needed for custom report creation
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review of 1 year with personio
Reviewed on 15/06/2022
all colleagues have an overview about their personal data and HR documents, they can see the...
all colleagues have an overview about their personal data and HR documents, they can see the absence of the team members (even with a exchange with our team calender) and the administration of holidays is quite easy.
Pros
It's really easy to use and implement the tool. And I really like the support material - you can find very good articles about each topic and question and if I cannot find the answer there - I get quick help from the support team
Cons
some features are only provided on the basic level - but telling it to the support can help, one of my issues is now solved and a new standard in the protfolio. but it would be great to have the possibility to set a date when I want to send a message to a applicant.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very simple but effective HR tool
Reviewed on 01/08/2023
We were very happy with how Personio was able to boost our HR work. I only used it myself when...
We were very happy with how Personio was able to boost our HR work. I only used it myself when managing the HR tasks of my department, so I'm not familiar with some of the modules. But the ones I was able to use, I was very satisfied with the automated workflows, report tools, data syncing, and all the other stuff they offer.
Pros
The onboarding module was a treat to use for our marketing dept. It's easy to assign and monitor each step within the onboarding flow. The automated assignments and reports are also a great addition
Cons
The advanced field options for the course assignments are very limited. There really isn't much advanced logic other than basic if conditionals
- Industry: Paper & Forest Products
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive HR tool
Reviewed on 14/07/2023
Personio is a user-friendly HR software with a wide range of features. I highly recommend it.
Personio is a user-friendly HR software with a wide range of features. I highly recommend it.
Pros
I love how Personio integrates with all of our other business systems. It makes it so easy to keep track of everything, and it saves us a ton of time.
Cons
The pricing for Personio is a bit on the high side, especially for smaller businesses. However, the software does offer a lot of features ans functionality, so it may be worth the investment for most of the organizations.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simplify your HR processes
Reviewed on 25/08/2023
I've been using Personio for about six months now, and I'm so glad with it. It's helped me to...
I've been using Personio for about six months now, and I'm so glad with it. It's helped me to automate and simplify my HR processes, saving me tons of time. I would recommend it to any SMBs.
Pros
One of the things I like most about Personio is the employee self-service portal. This allows my employees to access their own information, such as their timesheets, vacation requests, and benefits. It's a great way to give my employees more control over their own data.I also love the reporting features in Personio. These reports give me insights into my workforce, such as employee turnover rates, time off trends, and salary ranges. This information helps me to make better decisions about my HR policies and procedures.
Cons
The customization options could be re-engineered. I would like to be able to tailor Personio to my specific needs more than I can currently.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good software to keep track of your working hours
Reviewed on 14/12/2021
Pros
I like that you feel like you have everything in one platform. From time tracking to your documents like your monthly payroll. What I really like is that you can easily enter your working hours in a field and then edit the next day directly after saving the last one.
Cons
I don't like the Vacation day system. Sometimes the system doesn't recognize that I have more vacation days because I have worked more days last month (therefore entered more working hours)
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good HRIS to have an overview on all the People topics
Reviewed on 06/02/2023
Personio is a great HRIS and gives me full satisfaction as a user. It allows me to see all the...
Personio is a great HRIS and gives me full satisfaction as a user. It allows me to see all the important hr related topics really quick and the experience is seamless.
Pros
- It's easy to find the information we are looking for, the UI is really nice. - It can be adapted to different countries' specifications (ex: specific holidays for certain countries).- You receive email notifications when your absence gets approved
Cons
- We should be able to login with the SSO from Google/Microsoft account, it takes quite some time to log in.- Notifications should be more personalized and extended (example: being able to set up notification when a payslip is available).
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Clear recommendation for SMEs
Reviewed on 12/08/2020
Pros
- As we were one of the early adopters, we got personio for quite a cheap rate
- There was no tool that was as comprehensive and could be used without GDPR issues
- It saves a lot of time vs. our setup before, which was Excel
Cons
- There are a few open requests from our side regarding more flexible reportings
- There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today")
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great, user-friendly HR-Software for SMUs
Reviewed on 15/07/2019
We are a small start-up with no designated HR manager and needed a system that would allow...
We are a small start-up with no designated HR manager and needed a system that would allow management to manage all kind of absences (illness, holidays, business travels) and track attendance of student employees. We wanted a solution that would allow employees to manage most of the data themselves, only to be authorised or checked by management. Personio is perfect for this use. Employees can keep track of their digital personnel file, see who is in the office or absent thanks to a good all-company-absence-calender, see how much holidays they have left and plan their paid holidays (which can be authorised or declined in the system by management), upload sickness certificates and even track the worked hours. We are very happy with the performance of the system and are confident missing functionality will be developed by Personio within the next months (app etc.). I would definitely highly recommend the system.
Pros
The software is very intuitive, has a very attractive design and makes it fun to use it. The service ist outstanding - from the first contact with Personio all staff was super attentive, pro-active and solved all problems within hours. The implementation process was quick and easy (thank you representative!), great online tutorials are available.
Cons
I am missing a mobile app (in development). In some aspects the software is perfectly designed for a designated HR manager - message configuration options should be optimised for small start-ups with multi-functional staff - but nothing that could not be "solved" with a bit of trickyness ;).
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We love this product!
Reviewed on 13/09/2019
We use Personio for daily HR tasks, payroll and recruiting. I find the tool fairly easy to navigate...
We use Personio for daily HR tasks, payroll and recruiting. I find the tool fairly easy to navigate and I really like the recruitment feature. So, the tool itself is really good.
My favorite part about using Personio is the Customer Service/Technical Support Team. Any time I have a question or request, I normally get an immediate, friendly, very professional response. They are always helpful and when the CS representative I am speaking to cannot help me, they always connect me to someone who can.
I would say Personio's Customer Service/Technical Support Team is one of their greatest assets.
Keep up the excellent work!
Pros
I love the recruiting and payroll features.
Cons
It is difficult to understand how the tool calculates, e.g. vacation days. I have made the same mistake a few times with manually adjusting vacation days for on-call work.
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One stop shop for HR
Reviewed on 19/06/2017
Best bang for the buck, period.
Saves LOTs of time. No need for different tools. Extremely...
Best bang for the buck, period.
Saves LOTs of time. No need for different tools. Extremely adaptable. Scales well with the company.
Pros
- Covers almost ALL aspects of HR
-- recruitment (complete ATS system)
-- hr administration:
-- onboarding, offboarding, documents, absences, time tracking, performance management (basic), rights & role management, user self service, approval settings, etc...
- lots of possibilities to adapt to own needs
- very good onboarding process and customer success
- very good value for the money
Cons
- needs some time to get to know all features
- UX is getting better, but not the strong suit of personio
- performance management rather basic
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to implement and fantastic support
Reviewed on 19/06/2017
Pros
Secure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.
Cons
Few minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good
Reviewed on 13/09/2019
Good
Good
Pros
- good usability
- good customer support
Cons
- some user cases could be improved, but that's jut a small number
Alternatives Considered
BambooHR- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best one-stop solution for HR and Recruiting
Reviewed on 14/07/2019
Pros
Personio really is the HR operating system. All the personal data of an employee have to be filled in only once and can then be used for different services. Users can participate in recruiting and manage their data and documents. In addition, with the integration of Personio Payroll, you do not have to communicate with tax consultants anymore to get your payroll done.
Cons
Due to the many features and the customization that is possible with Personio, some users might find it a bit complex in the beginning.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
holistic HR software for basic user needs
Reviewed on 15/08/2019
Pros
holistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support.
Cons
It's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development).
For some functions (for example data changes in the past) you need work arounds to insert data.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very solid Software which meets basic HR requirements
Reviewed on 05/07/2019
We managed as a startup to setup HR processes for the first time, even with limited resources....
We managed as a startup to setup HR processes for the first time, even with limited resources. Personio covers our daily needs.
Pros
- implementation process quality
- saving a lot of HR & team resources
- digital documentation of all HR processes (recruiting, sick days, holidays..)
- improving employee retention
Cons
- no compelling usability
- UI/UX not state of the art and very "German"
- no relevant improvements over time
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One Stop HR Management Platform
Reviewed on 09/09/2019
So far we are very happy with the introduction of Personio in our company.
One main point to...
So far we are very happy with the introduction of Personio in our company.
One main point to mention about this platform was the very appealing introduction we received as well as the following onboarding. Especially as a small company with not much experience in HR recruiting, the software helped us to improve our HR processes tremendously.
Pros
Streamlined processes like absence management, time tracking, recruiting management just to name a few that we currently use. Especially the integration of self service in combination with absence management has been a huge time saver for us. Great customer success team that helped us get started and working with the platform right away. Very proactive and customer oriented approach.
Cons
Sometimes input fields seem inconsistent with their datatypes (especially Date and Number fields) but the team of Personio seems ambitious to resolved reported issues as soon as possible. UI could be nicer but it is still a business product.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Personio was the basement for change.
Reviewed on 22/07/2019
For us it was the best basement to start with home office, flex times and regulations for over...
For us it was the best basement to start with home office, flex times and regulations for over hours. Without Personio this would have end up in paperwork mess. Next step is to do our monthly payment automated over Personio.
Pros
How easy the implementation was and how fast all colleagues started using and loving it.
Cons
Here and there it needs improvement but hey... its a start up and they are on the best way possible.
Alternatives Considered
SoftgardenReasons for Switching to Personio
Best over all performance and support.- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool to keep track of everything around payrolls, contracts and personal data of our...
Reviewed on 25/07/2019
Personio simplifies our HR management in more than one aspect. Finishing the payroll accounting no...
Personio simplifies our HR management in more than one aspect. Finishing the payroll accounting no longer needs half a day and the time we saved can be used for things more important than bureaucracy.
The software enables much more tools and possibilities than you recognize at first sight. We still are in the process of exploring new features almost every day.
Pros
For using the intuitive software there is no previous knowledge needed, both sides (employer and employee) have access and are able to overview working hours, vacation, absences and payrolls. In case of questions, Personio offers a powerful Helpcenter and personal support, who helps as fast as possible.
Cons
The only thing that can be improved is the Helpcenter: day-by-day Personio launches new features where sometime an active push notification, which motivates to take a closer look at the different features (incl. a detailed explanation at the Helpcenter) would be great.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Holistic HR admin tool for small and medium-sized companies
Reviewed on 13/08/2019
Pros
usability/ nice user interfaces, very helpful, friendly customer support, easily customizable, broad range of functionalities
Cons
from time to performance/availability issues
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
all in all a good general software solution for small and mid size companies
Reviewed on 15/11/2017
Pros
easy to use, good for small and mid size companies because it offers a lot of functions and it is easy to handle and organize the employee data etc .
For us data security is an important point, that was one of the reasons for choosing personio
user friendly
very good value for the money
nice features
very friendly and fast customer support
Cons
it is a general solutions, so some features part could be still improved e.g be more detailed
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use and flexible set up
Reviewed on 17/07/2019
Pros
- Interface
- Flexibility
- Different roles
- Automatization
Cons
- Reporting (Recruiting KPIs, Self designed reports)
- Payroll