Paycor Reviews
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2905 Reviews for UK Users
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paycor is exactly as I thought!
Reviewed on 16/09/2024
Amazing! Sales rep was awesome and helpful!
Amazing! Sales rep was awesome and helpful!
Pros
Sales rep was amazing. Shout out to [sensitive content hidden]!
Cons
Implementation team was hard to reach...
Reasons for Switching to Paycor
Cost and ease of use, ability to geofence for time punchingResponse from Paycor
Thank you for your review titled “Paycor is exactly as I thought!” We’re delighted to hear that you had a positive experience with our sales representative. Your feedback about the implementation team is noted, and we’re working to improve our accessibility. We’re glad you found our cost, ease of use, and geofencing capabilities beneficial. Your insights are invaluable to us!
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Ease of Use
Reviewed on 11/07/2024
Implementation was very rough and we are still fixing things almost 2 years later. The program...
Implementation was very rough and we are still fixing things almost 2 years later. The program itself is great.
Pros
Ease of use for Payroll. Able to figure out payroll without verymuch effort.
Cons
Not having a dedicated representative for our account.
Reasons for Choosing Paycor
Grew to big for a PEO and needed more options for benefits.Switched From
Ninja GigReasons for Switching to Paycor
NFP suggested that we use paycor withResponse from Paycor
Thank you for your review. We appreciate your feedback on the ease of use for payroll and apologize for any inconvenience caused by not having a dedicated representative. We are continuously working to improve our implementation process and provide the best experience for our customers.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Paycor review
Reviewed on 26/10/2024
It was an overall good experience once completely integrated
It was an overall good experience once completely integrated
Pros
It had a lot of different features to allow multiple aspects of managing a restaurant to be streamlined on one platform
Cons
I did not enjoy that the platform would freeze or glitch time to time
Response from Paycor
We appreciate your feedback. We'll share your comments with our team.
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Paycor is a decent Payroll Provider and HRIS for the cost.
Reviewed on 20/05/2024
Pros
The thing I like most about Paycor is that it seems they do care about customer feedback. They try to address many of the issues their users face and provide them with regular updates on what is being improved in the system.
Cons
The customer service is not very good. Many of the representatives I've spoken with don't seem to understand the system and lack communication skills. On many of my calls to Paycor, I wind up waiting on hold for an extended period of time just for the call to be disconnected.
Alternatives Considered
Paycom, UKG Pro, Rippling, Namely, WorkforceHub Time & Attendance, BambooHR and PaylocityReasons for Choosing Paycor
We made the switch because we wanted and needed more functionality.Switched From
RUN Powered by ADPReasons for Switching to Paycor
Price, Time and Attendance, and Additional Functionality.Response from Paycor
Thank you for your feedback. We appreciate your positive comments about our commitment to customer feedback and continuous improvement. We apologize for any inconvenience you experienced with our customer service and will work to address these concerns for better communication and understanding of our system.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paycor is an excellent resource for HRIS systems
Reviewed on 25/09/2024
It’s been positive and enjoyable. When we’ve had concerns or challenges, they’ve been quick to...
It’s been positive and enjoyable. When we’ve had concerns or challenges, they’ve been quick to respond and address them. They worked with us to pilot a snowflake connection for our system data to flow to our PowerBI system.
Pros
Ease of use to program and manage. The structure of the system is predictable and simple to navigate
Cons
Inconsistencies in our implementation. We have multiple IDs in various states. We discovered differences in settings which should have been the same across the IDs.
Advance notice of changes before they are released will also be helpful. Several times we’ve been surprised to find changes without knowing it was happening.
Alternatives Considered
PaycomReasons for Choosing Paycor
Cost and less complex. The reporting and functionality was much better.Switched From
UKG ProReasons for Switching to Paycor
Ease of use and sales contacts were very helpfulResponse from Paycor
Thank you for your review and feedback regarding your experience with Paycor. We appreciate your comments and feedback. We will share your feedback with our leadership team. Thank you for choosing Paycor as your HRIS system provider.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing service
Reviewed on 17/10/2024
overall my experience with Paycor has been amazing!
overall my experience with Paycor has been amazing!
Pros
paycor is very quick and easy to learn and use, you will not regret this platfrom.
Cons
there are no cons to the paycor platform, me and my team love it
Response from Paycor
Thanks for the amazing review! We're thrilled to hear that you and your team love Paycor's ease of use.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paycor matches ADP with functionality
Reviewed on 18/10/2024
I was happy with paycor while using the web interface to access paystubs w2 and other information
I was happy with paycor while using the web interface to access paystubs w2 and other information
Pros
Paycor has good intuitive UI to access the payroll and other HR tools.
Cons
Reach is limited and mobile app needs to be improved
Response from Paycor
Thanks for the feedback! We appreciate your comments and will share them with our team.
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Mobile App for employees!
Reviewed on 08/11/2024
I used Paycor for about three months during a paid internship while in college. So far, it was the...
I used Paycor for about three months during a paid internship while in college. So far, it was the most helpful payroll app I had worked with and I encourage employers to heavily consider it as an option for managing payroll.
Pros
Paycor was easy to navigate every pay period when I needed to review my pay checks. They also have a mobile app allowing easier tracking when I don't have access to a computer/laptop.
Cons
Setting up Paycor was rather difficult, but with the right support I was able to figure out what I was doing wrong.
Response from Paycor
We appreciate your feedback. We're glad to hear you find Paycor's user interface and mobile app helpful. Your comments will be shared with the appropriate teams.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Saving time for Paycor
Reviewed on 10/10/2024
very affordable and time saver for users like me.
very affordable and time saver for users like me.
Pros
very accessible in terms of payroll and navigation
Cons
i think none because it was time saver for me
Response from Paycor
Thanks for the positive feedback! We're glad to hear that Paycor has saved you time and effort with its user-friendly interface and efficient payroll processing.
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for scheduling to view for employees
Reviewed on 17/10/2024
Overall, the Experience has been fantastic and easy to navigate and use. To contact the backend has...
Overall, the Experience has been fantastic and easy to navigate and use. To contact the backend has been fantastic as well with any issues.
Pros
Paycor was easy for me to view work schedule and see tax form when published.
Cons
There are no cons to using the platform Paycor.
Response from Paycor
Thanks for the positive feedback! We're glad to hear that Paycor's user-friendly interface has made it easy for you to view your schedule and access tax forms.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paycor is very user friendly!
Reviewed on 08/07/2024
I prefer using Paycor over several systems I have used in the past. The ease of navigation and...
I prefer using Paycor over several systems I have used in the past. The ease of navigation and accessibility helps admins process employee requests.
Pros
Paycor is very user-friendly. The point-and-click functionality allows employees and admins to easily navigate the system in both the online and mobile applications.
Cons
Some of the reporting is difficult to access and populate. I struggled to pull reports that showed me things at a glance; such as time sheets. It would be nice to go to one spot to pull all time sheets instead of individual employee profiles.
Alternatives Considered
PaylocityReasons for Choosing Paycor
I switch companies of my own employment.Switched From
Paychex FlexReasons for Switching to Paycor
Pricing was much more affordable and the customer service more educated on their system.Response from Paycor
Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that you find our system user-friendly, with easy navigation and accessibility. We understand your concern regarding accessing and populating certain reports, and we are continuously working to improve our reporting capabilities to provide a better user experience. We appreciate your loyalty and are happy to have you as a customer. If you have any further suggestions or feedback, please feel free to reach out to our customer service team.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paycor user for 5+ years
Reviewed on 26/06/2024
Pros
Ease of use! Especially payroll and benefits
Cons
Time cards changed without listening to customer feedback. Ideas and feedback are marked as “not considering”. Have to pay for dedicated support reps. Some payroll functionally isn’t there like prorating benefits.
Response from Paycor
Thank you for being a loyal Paycor user for over 5 years. We're glad to hear that you find our system easy to use, especially for payroll and benefits. We apologize for any inconvenience caused by changes to time cards without considering customer feedback. We value your input and will strive to improve our feedback process. Regarding dedicated support reps, we offer this service as an additional option for customers who prefer personalized assistance. We appreciate your feedback on prorating benefits and will take it into consideration for future enhancements. Thank you for choosing Paycor based on your boss's recommendation, and we look forward to continuing to serve you.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycor Year 1 Review
Reviewed on 21/05/2024
Overall its been great. We are learning the system yet on year one going all in for HR features...
Overall its been great. We are learning the system yet on year one going all in for HR features slowly.
Pros
All in 1 and easy to use. Our rep, [sensitive content hidden], is constantly in contact. That's what sells- we have amazing service with the reach out and know who to contact for large items.
Cons
Just the W-2 process at year-end. It's a very intense time at year-end to balance everything and having W-2s be printed immediately after the last payroll still in 2023 is not like our previous vendors. Companies do adjustments at year-end when they review the W-2s and with Paylocity they gave us X amount of days after the last payroll to click and button and confirm that we reviewed and accept the W-2s. Paycor didnt ask and just printed. Created more panic/stress for us at year-end.
Alternatives Considered
UKG Ready, Paycom, Rippling, BambooHR, Paychex Flex, Paylocity and Workday HCMReasons for Choosing Paycor
Our Account Manager (Biggest Area): - We would send emails and questions and calls and never get a response. The Customer Service Line: - We started to get 'i don't know answers' very often. Frustrated a support line couldn't provide support. Payroll Time: - The time to complete payroll took 4 hours minimal. The steps to complete were in multiple tabs. Past Experience: - I've worked with Paycor before with Field Fastener. They are still with Paycor since 2016 and had only positive comments to date.Switched From
PaylocityReasons for Switching to Paycor
BambooHR/Rippling/Paychex: Limited Features (not easy to use) Paylocity: No follow up from Account Manager for ongoing concerns. Paycom: Negative Sales Manager Experience (Pushy Sales/Non-stop calls) Not a culture fit. Workday/UKG: Out of budgetResponse from Paycor
Thank you for your review of Paycor. We appreciate your positive feedback on the all-in-one nature of our platform and the excellent service provided by your representative. We apologize for any inconvenience or stress caused during the W-2 process at year-end and understand the importance of flexibility in reviewing and accepting W-2s. We value your feedback and will take it into consideration to improve our processes.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review by Natalie at Noorda COM
Reviewed on 06/07/2024
Great product, customer service needs improvement.
Great product, customer service needs improvement.
Pros
Paycor is easy to learn and use overall.
Cons
We need an account representative assigned to our company to make our overall experience better.
Response from Paycor
shorter
Thank you for your review, Natalie! We're glad you find Paycor easy to use. We apologize for not having an assigned account representative and appreciate your feedback. We'll work on improving our customer service. Thank you for choosing Paycor to save money and for its usability in data management.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great for small business and nonprofits!!
Reviewed on 29/08/2024
Very good---with no HR department their resources and reporting are very helpful.
Very good---with no HR department their resources and reporting are very helpful.
Pros
This product is quite extensive and offers so much for the small business or nonprofit.
Cons
The way they have certain tasks set up is not user friendly but their customer service is quick to respond and very helpful.
Alternatives Considered
Paychex FlexReasons for Switching to Paycor
We felt for our small nonprofit -having an outside expert handle our HR needs was best. Paycor was the best fit for our work flow.Response from Paycor
Thank you for your positive review of Paycor! We're glad to hear that our product has been extensive and beneficial for your small business or nonprofit. We apologize for any inconvenience you may have experienced with certain tasks, but we're glad to hear that our customer service team was able to assist you promptly. We appreciate your feedback and are committed to continuously improving our user experience. Thank you for choosing Paycor as your HR solution!
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Best Payroll Processing Solution
Reviewed on 04/08/2024
Pros
When processing payroll, Paycor offers great features.
It automates the whole process and also comes with tax management features.
Cons
So far Paycor has all features we need. No negative encounters.
Response from Paycor
Thank you for your positive feedback! We're glad to hear that you find Paycor to be the best payroll processing solution with great features and automation. We appreciate your comments about our tax management features as well. We're pleased to have met your needs and provided a cost-effective solution. If you have any further feedback or questions, please let us know. Thank you for choosing Paycor!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Payroll Usage
Reviewed on 24/04/2024
For the most part it has been positive. A few changes could be implemented.
For the most part it has been positive. A few changes could be implemented.
Pros
Paycor has multiple moving parts to cover all aspects of hiring to payroll.
Cons
Reports are not user friendly. They tend to error or time out.
Response from Paycor
Thank you for your feedback. We appreciate your positive experience with the comprehensive coverage of hiring to payroll in Paycor. We apologize for any difficulties you have encountered with the user-friendliness and errors in reports. We are continuously working to improve our reporting capabilities and appreciate your input. We understand the need for changes and are committed to implementing improvements based on customer feedback. We appreciate your decision to switch to Paycor after the payroll module was discontinued in your previous system.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Paycor simplified
Reviewed on 07/05/2024
I think in the beginning they were still working out the kinks, but now things are a lot better,...
I think in the beginning they were still working out the kinks, but now things are a lot better, haven't had any issues.
Pros
Versus the system we had before, all the reports are provided based on information entered.
Cons
That sometimes changes were made to the system without any notification.
Response from Paycor
Thank you for your feedback. We appreciate that Paycor has simplified your processes and provided accurate reports. We apologize for any changes made without prior notification. We are glad to hear that things have improved and that you haven't encountered any issues. Thank you for choosing Paycor to digitize your processes and reduce manual work. We value your partnership.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer service is awful.
Reviewed on 23/07/2024
I did not choose this system, and I would never recommend it. When I make an error it is ridiculous...
I did not choose this system, and I would never recommend it. When I make an error it is ridiculously hard to get help. When Paycor makes an error it is ridiculously hard to get help.
Pros
Easy to use, and does have some good features.
Cons
Most features don't work or don't work properly if you do not use their time and attendance module. Features are added and then taken away frequently. No ability to make notes in most parts of the employee database. Salespeople promise things that are not true and then they disappear. Customer service is a joke. Anyone who actually knows anything is so protected from the public that it is impossible to get any real answers. They just keep referring you to their online answers which cover only the basics - not the things you actually need help with.
Response from Paycor
We apologize for any negative experience you may have had with our customer service. We strive to provide excellent support and are continuously working to improve our services. We appreciate your feedback and will take it into consideration to enhance our features and address any issues you may have encountered. If you have any specific concerns or questions, please reach out to our support team, and we will be happy to assist you.
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
SHRM REVIEW
Reviewed on 28/06/2024
I have used it for a couple of years now. It was far worse at my last job compared to my current...
I have used it for a couple of years now. It was far worse at my last job compared to my current job.
Pros
It is a fairly easy system to use and navigate.
Cons
Constant issues. Problem with I9, schedules when it comes to time off being entered for 3rd shift employees, customer service number, etc.
Response from Paycor
Thank you for your feedback. We appreciate your positive comment on the ease of use and navigation of our system. We apologize for any issues you have experienced, and we take your concerns seriously. We value your input and are committed to continuously improving our services.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycor A Well Automated Platform
Reviewed on 25/09/2024
It is a simple platform that anyone can get started with.
It is a simple platform that anyone can get started with.
Pros
Paycor is morden software that helps improve management of office work and making them be more simple to do. Paycor is easy to use. It has improved payment solutions.
Cons
Paycor has some payment issue but I hope they solve them.
Response from Paycor
Thank you for your feedback. We appreciate your positive comments about Paycor and apologize for any payment issues. We are working to improve our platform to provide a seamless payment experience. Please reach out to our support team if you have any questions or concerns.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product
Reviewed on 02/09/2024
Would definitely recommend in the future to others who meet the needs for this service
Would definitely recommend in the future to others who meet the needs for this service
Pros
With ease I can maintain employees and payrol
Cons
I wish scheduling was included into pay or to be a one stop shop for all our needs.
Response from Paycor
Thank you for your positive review of Paycor! We're glad to hear that you find our product great and that it makes it easy for you to maintain employees and payroll. We appreciate your feedback regarding scheduling and understand the desire for a one-stop shop for all your needs. We will take this into consideration as we continue to improve our platform. Thank you for recommending Paycor and we look forward to serving you and others in the future!
- Industry: Warehousing
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Paycor Ease of Administration
Reviewed on 25/06/2024
Overall the platform is good. Would like better response times from assigned contacts.
Overall the platform is good. Would like better response times from assigned contacts.
Pros
Very intuitive and user friendly for employees.
Cons
I wish the reporting was more robust or better training.
Response from Paycor
Thank you for your review! We're glad to hear that you find Paycor intuitive and user-friendly for employees. We appreciate your feedback regarding reporting and training, and we're continuously working to improve in those areas. We understand the importance of timely responses from assigned contacts and will strive to provide better response times. Thank you for choosing Paycor as your HR solution.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycor Review
Reviewed on 24/09/2024
I like Paycor. It's easy to use. They have many learning pages that are very helpful.
I like Paycor. It's easy to use. They have many learning pages that are very helpful.
Pros
ease in processing payroll. inputting new hires is easy.
Cons
sometimes the pages will not load and I have to continually refresh
Response from Paycor
Thanks for your feedback on Paycor! We're really happy to hear that you find it easy to use for payroll and onboarding new hires. We appreciate your feedback regarding page loading issues. We'll share your feedback with our tech team.
We're also glad you've found our learning resources helpful. Please reach out to our support team if you need any additional assistance!
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good product
Reviewed on 23/08/2024
It is convenient for employee and employer. It is alos easy to us.
It is convenient for employee and employer. It is alos easy to us.
Pros
It is easy to use and track my working hour.
Cons
It seems not so stable sometimes which will cause some delay of salary.
Response from Paycor
Thank you for your review of Paycor. We appreciate your positive feedback regarding the ease of use and the ability to track your working hours. We apologize for any instances where the system may have experienced instability, resulting in delays in salary processing. We value your feedback and will work to improve the stability of our platform. We are glad to hear that Paycor has been convenient for both employees and employers. Thank you for choosing Paycor and for your comments.