BombBomb

4.4 (130)
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Overall rating

4.4 /5
(130)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
4.3/5

90%
recommended this app
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130 Reviews for UK Users

Mike
Mike
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb takes emailing to the next level.

Reviewed on 14/12/2018

The real estate business is all about client relationships, and BomBomb makes emails more personal...

The real estate business is all about client relationships, and BomBomb makes emails more personal and helps me relay messages quicker and with more clarity, like speaking directly with my clients and prospects.

Pros

The ease of use is wonderful. I can access it from my CRM, Gmail, or on my iPhone with ease.

Cons

I really cannot think of a negative. the program is robust and works when needed, except in poor cell reception areas.

Amanda
Amanda
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Complex and over-priced

Reviewed on 03/05/2019

Overall, I think BombBomb is a great product for lead nurturing. However, for this product to...

Overall, I think BombBomb is a great product for lead nurturing. However, for this product to really work and be worthwhile, you need to invest in the most expensive package. I believe all of their packages are overpriced for what is offered. I do however like the option to pause your subscription if needed.

Pros

I loved how BombBomb offers a more personal and creative way to get in touch with your leads by letting them get face-to-face with you in the early stages of nurturing, when they aren't quite ready to commit yet.

Cons

I found it to be a very complex program to understand. The user interface can be confusing, and trying to figure out the best way to make it function with all of the moving parts is difficult. I also found the email template customization to be clunky and frustrating.

Leigh Ann
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Served its purpose back in the day. Currently out of date. Better options out there.

Reviewed on 13/01/2022

It was ok, but not great. There are just way better options out there for the same price.

It was ok, but not great. There are just way better options out there for the same price.

Pros

I liked having all of my email marketing and contacts in one place. I also liked being able to have email and landing pages.

Cons

It's not user friendly, and building a template is very difficult to do. There aren't a lot of font options, and it's just easier to insert pictures and backgrounds in other services. Bomb Bomb isn't worth the headache.

Marcos
Marcos
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Excellent tool to create and send video messages

Reviewed on 03/07/2018

Pros

As a video creating company, we started sending video to our customers with video messages, tutorials, interesting facts, etc.. And wanted to find a software that could help us send and distribute video emails easily... Thats when we heard of Bombomb... Its actually cool how you can create a video in just a few clicks, saying whatever you need to communicate, and then send it to a group of contacts, all in about 5 minutes or less! They've got mobile extentions so that you might even record from your phone.
Even though we didn't use it, Bombbomb has a tracking and analytics to let you know if your video is causing the impact you where hoping.

Cons

Theres not to much to dislike... At the end we didn't go for the paid plan because the tool was much more than we needed.
From what we interacted with it, it could have a bit more email templates for you to choose from.

Rodger
Rodger
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Phenomenal Product!!!

Reviewed on 18/04/2018

Pros

Bomb Bomb has helped me enhance my retention rate with my current agents, as well we grown to the seventh fastest Remax in the State of Florida and I tribute a fair amount of that to move the bomb bomb experience.

Cons

Sometimes integration is challenging with social media. However recently they have made it slightly easier to work through.

Billy
Billy
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great concept, but felt limited.

Reviewed on 23/02/2021

If you know what you’re doing, then it’s a great product. There are plenty of products in this...

If you know what you’re doing, then it’s a great product. There are plenty of products in this space, so you may want to check out all the other options to find one that works. If you don’t need to edit your videos, and are great at recording on the fly, then this is a great option. It’s quick, and easy on that sense.

Pros

I like that they have a great self help guide in learning the do’s and dont’s with video emails. It’s pretty simple to be able to create a video on the fly from a computer and also mobile. The analytics also help a ton to know who has seen your video, and also how many times they have seen it.

Cons

The editing features are limited and some of the video guides are old so some things aren’t the same when viewing the current version. There’s no phone number to get live help, and everything seems to revolve around support tickets that don’t get answered right away.

John S.
John S.
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Phenomenal product and easy to use. So many capabilities I am yet to experience and that is...

Reviewed on 18/04/2018

Pros

Very simple to use, love the mobile app and the tracking capability is phenomenal. The open rate is much higher than traditional email

Cons

Custom templates once designed are hard to modify on my own, the ability to share directly with social media is difficult for me

Terri
Terri
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have used this for over a year - wow!

Reviewed on 19/04/2018

Very good response rate.

Very good response rate.

Pros

My emails get opened and I get responses. People actually tell me how much they appreciate getting emails this way.

Cons

That so far it won't integrate with Infusion Soft. I would love it to connect with my Infusion Soft database.

Mark
Mark
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Video Email Program

Reviewed on 05/12/2018

Pros

This program is EXCELLENT! The option to use video email is the way of the future and this company is on the cutting edge of this. The integration with gmail is seamless and it doesn't get dropped into spam!

Cons

We wish there were a few more options for the payment levels. We are right in between payment levels and could use a option in the middle before total customization.

Dr. Ian
Dr. Ian
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb has paid for itself many times over. It is one of the best marketing pieces I have.

Reviewed on 20/04/2018

$$$

$$$

Pros

Bombbomb is very easy to use. It has a dramatic impact on my prospects. It is very effective and very inexpensive to implement. I highly recommend this program. Video is becoming more and more important.

Cons

My computer RAM can't keep up with some of the features. Mobile app has fewer features than the desktop.

Lisa
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Bomb Bomb for Our Business

Reviewed on 08/09/2022

The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone...

The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone and call him, they are all over it. They get back to their emails in a reasonable time and I think their service is just excellent. Using bomb bomb has been very worthwhile for our real estate business, a highly customer service related business, and I would highly recommend it to other realtors and other service oriented businesses as well.

Pros

We use bomb bomb at least once a week and probably more like three or four times a week to keep in touch with our clients. It has also been great for training purposes for me with our team members, I can sent instructional videos so quickly and easily either directly through the Bomb Bomb system or through Follow Up Boss. I love that it integrates with follow up boss, our contact management system, that has been amazing for us for ease of use, and I love that we aren't fiddling around with downloading videos then re-uploading videos, I love that we can just record within bomb bomb itself. It works great for our real estate team and I would highly recommend it.

Cons

Really my only complaint is that when I have to export all of our updated client lists into Excel for our bulk mail outs and then upload into bomb bomb, it seems to be a bit of a duplication of efforts. I wish it would be more seem less than that. It's not a huge deal, however that would be the biggest con that I can see.

That's one of the thing that is a concern for me is that Shaw email accounts and Hotmail accounts seem to flag my bulk emails as spam. So that is too bad and I know that there is a certain percentage of our clients that aren't receiving our emails.

Gabriela
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb is the Bomb

Reviewed on 31/08/2022

We have had overwhelming success using this product on a marketing level and also on building...

We have had overwhelming success using this product on a marketing level and also on building relationships with long distance customers that we never meet in person.

Pros

We have integrated BombBomb with our Follow Up Boss CRM and we have implemented videos into all of our campaigns which make them very successful.

Cons

Not sure at this time what they could improve

Monika
Monika
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible platform for Real Estate Agents - Should Be Used By All!

Reviewed on 12/07/2018

Personal connection with clients with technology. In my business, where our company's footprint is...

Personal connection with clients with technology. In my business, where our company's footprint is across several states, I don't have the chance to meet each one of our agents in person. By having this platform, I am able to connect with the agents via video which makes a world of a difference!

Pros

1. Customer Service is INCREDIBLE! If you have solid customer service, it makes all the world of a difference.
2. All the functionality with the platform is great - videos in emails, CRM, automations, tracking, and more...if you want to improve your Real Estate business, this tool will help you differentiate yourself from the others.
3. Easy to use! I love being able to create different templates and making mine unique, but also having the option of using the pre-populated templates too.
4. Integration is phenomenal! It's so wonderful to be able to integrate it with so many other platforms and systems.

Cons

Price is definitely a little steep when looking at it initially. If you use it to its fullest capacity, I think it's well worth your investment.

Diane
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

It's great but.....

Reviewed on 21/11/2022

Good, but too expensive for it's limited scope

Good, but too expensive for it's limited scope

Pros

Creating and deploying videos is exceptionally easy. I love the "skins" you can use

Cons

Video is really all it does. If you want to do something other than video you need to incorporate other programs.

Melissa
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great way to stand out

Reviewed on 13/11/2021

Pros

I like how I send email with video. Its a great way to stick out! You can customize your email and even had your logo.

Cons

What I like the least is that I cant add clients emails multiple times i can only do one at a time.

Timothy
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb a need for todays market

Reviewed on 20/09/2022

It has been great, found it early on and not seen others like it

It has been great, found it early on and not seen others like it

Pros

It is easy to use, has been incorporated to my CRM for ease of use. Great option for all my emails

Cons

When it was incorporated to my national CRM, some of the features I had did not port over

Ed
Ed
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Must Have for Email Marketing

Reviewed on 26/11/2022

Pros

The ability to directly integrate with Gmail and the CRM I use.

Cons

Easier ability to share content between team

Verified Reviewer
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Outstanding product and service

Reviewed on 19/04/2018

Pros

I love the personal touch this product provides. The online portal is easy to use and very intuitive. The tracking alone is worth the price

Cons

Customer service is not perfect and sometimes difficult to get answers. However once you reach someone they are quick to fix any issues

John
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Really good. Does what it sayd

Reviewed on 09/09/2021

Very satisfied. Solid product.

Very satisfied. Solid product.

Pros

Leader in this space and always have great features

Cons

Competition is at a more friendly price point

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Your inner star

Reviewed on 17/11/2018

I'm in Sales, my region is international and I can't fly to all of my customers. This puts a face...

I'm in Sales, my region is international and I can't fly to all of my customers. This puts a face to a name and increases my open rate for emails as I'm developing my region.

Pros

I loved the ease of use, the integration to chrome, the ability to store videos, the tracking features, pretty much everything! They don't like when they say they're "bomb"!

Cons

The monthly cost as a single user is a little expensive.

Ashlynn
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Okay but Inefficient

Reviewed on 22/10/2019

Pros

I like the concept of being able to send live videos to clients (as I am in a client facing Industry). I think the platform allows for individuals to add a personal touch to interactions and share visuals while communicating on the internet.

Cons

It wasn't intuitive; the chrome extension also would always sign you out, and I felt that bombbomb did not integrate well with our email server (gmail). It was easier to just log into bombbomb platform and work out of that system - which interrupted workflow. As a result, our company under utilized the product and we stopped using it all together due to lack of adoption.

Brian
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best of Video Email Marketing

Reviewed on 29/08/2018

We love BombBomb and use it regularly. It's great!

We love BombBomb and use it regularly. It's great!

Pros

We changed to BombBomb from one of its competitors a few years back and absolutely love it. Being able to insert short videos as part of our e-mail marketing has increased our open rate, and helped us more effectively engage with those in our community. The software is easy to use, and has a number of tools to help create effective emails that help people engage.

Cons

Occasionally, we have an issue with font sizing being inconsistent between different paragraphs. To be fair, this may be our error rather than the software's issue.

Dean
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best

Reviewed on 18/04/2018

Pros

The ease of use.
The personalization of the email.
It makes communication with the customer very personal

Cons

Nothing. It's awesome !
*Would like to add effects to the email if possible like Chromacam

Jeffrey
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great way to connect to clients and prospects

Reviewed on 27/06/2019

Pros

I love being able to send personalized videos within my Gmail account. Having a 3 second GIF playing of the video makes them very clickable.

Cons

There have been various tracking issues that we have been dealing with. Even though we are still dealing with some issues, customer support has always been great.

MacKenzie
Overall rating
  • Industry: Cosmetics
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

BombBomb Review

Reviewed on 21/01/2020

Overall, my experience was good with BombBomb, I just didn’t feel it was as easy to use now that I...

Overall, my experience was good with BombBomb, I just didn’t feel it was as easy to use now that I have switched to VipeCloud. I feel more comfortable suggesting vipecloud to my new consultants.

Pros

I liked the video aspect on this service and being able to send live videos so my consultants could see me live.

Cons

I didn’t think BombBomb was easy to use. When I would have new consultants come in to my company and want to sign up for this service I felt it was hard to explain to them how to use it.