Watchwire Reviews

Watchwire

Fully integrated, cloud-based energy management platform

4.8/5 (4 reviews)
Michele K.

The system is extremely user friendly and provides valuable information at your finger tips

Used Other for 2+ years
Reviewed on 07/07/2017
Review Source: Capterra

Financial and Management tool for all Utilities within the portfolio

Pros

The detailed and historic information available for all Utilities for the entire portfolio, the ease of navigating the database and reporting capabilities are invaluable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Patrick M.

Casual User

Used Weekly for 6-12 months
Reviewed on 13/08/2018
Review Source: Capterra

Pros

Benchmarking tools, M&V portal for analyzing savings

Cons

Difficult to navigate different utility sites, splice data for multiple sites

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Gregory B.

My experience with the software has been good; it's fairly user friendly.

Used Monthly for 6-12 months
Reviewed on 10/07/2017
Review Source: Capterra

Pros

Offers a variety of ways to sort and review pertinent data and the data base is fairly extensive and goes back several years. Reports are easy to read and the data is accurate.

Cons

I sometimes forget where to go or what to do to prepare certain reports. Maybe it's me or maybe there are multiple steps that aren't so obvious.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Tony B.

Greatest Customer Service

Used Weekly for 1-5 months
Reviewed on 14/08/2018
Review Source: Capterra

Best customer service I’ve ever received

Pros

Software is simple, informative and intuitive. The customer service with it is also very impressive.

Cons

Not great on a cellphone, but otherwise literally zero complaints

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10