FreeConferenceCall.com Reviews

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376 Reviews for UK Users

- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy and Reliable Phone Conferencing Solution
Reviewed on 21/10/2019
All complaints about UI aside, the best part of FreeConferenceCall.com is its simplicity. It's...
All complaints about UI aside, the best part of FreeConferenceCall.com is its simplicity. It's quick and easy for anyone with basic phone experience (i.e. almost everyone)—we call in, we enter a PIN, and then we're conferencing). What's more, it's reliable. We haven't experienced a single instance of needing to use the service and it not being available. While other conferencing solutions offered more features, FreeConferenceCall.com won out for us due to its ease-of-use, pricing structure, and consistency/reliability.
Pros
FreeConferenceCall.com's consistency and reliability are the most important aspects of its offerings. Our team has used FreeConferenceCall.com every Wednesday morning for the last three years. After an initial account setup that took maybe 10 minutes, we have been able to use the service without fail week over week. We call in to the same number every week, enter the same PIN code, and we get to enjoy free, clear communications with our entire team no matter where they are. There are many conferencing solutions out there, but FreeConferenceCall.com has been the most reliable, easiest-to-use platform we've ever experienced.
Cons
The user interface isn't great, if I'm being honest. We actually just learned that there are several really great features (video conferencing, recording features, etc) that would have been awesome to know about a year or two ago, but the platform doesn't do a great job of messaging those options clearly. It seems like a non-answer to say the thing I like least is the fact that they have more features than I realized, but this really is a negative for me. There have been many times since we started using FreeConferenceCall.com when a video and recording solution would have made our lives better, and instead we had to find other, more expensive alternatives simply because the extent of FreeConferenceCall.com's feature offerings weren't clear.
Reasons for Switching to FreeConferenceCall.com
Both of these services offered more features but, as I mentioned above, they were pricey and we had more technical issues than we wanted. For a small team with employees/collaborators of varying experience with technology, that ease of use was vital.Response from CarrierX
Thank you for the detailed review Josh, we truly appreciate your honest feedback. Please email us at [email protected] so we can walk you through on all the features available to you. We even offer free live training with one of our specialized agents to get you up to speed!
- Industry: Religious Institutions
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool at a Great price
Reviewed on 28/07/2023
It has been a great and worthwhile tool for us to use. It is simple enough to use and there are...
It has been a great and worthwhile tool for us to use. It is simple enough to use and there are areas for growth.
Pros
We began using FreeConferenceCall during the pandemic and it has been a great asset in keeping the congregation connected. We have a weekly prayer call on Tuesday, participants dial-in to Bible study on Wednesday, and there are times we use it for our Sunday morning service for those not able to attend. It has been a great value in comparison to alternative options and our elderly members are able to manage the simplicity. There are further uses we have yet to explore but look forward to expanding its usage.
Cons
Sometimes the dial-in numbers need to be changed due to not continuing to be free through their provider.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great use
Reviewed on 27/07/2023
Good
Good
Pros
It was extremely easy to use and customer service was great.
Cons
Sometimes a feed back. We have had to shut down and start the conference over.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service / product
Reviewed on 31/07/2023
Excellent experience. Never have any dial-in issues or call clarity issues.
Excellent experience. Never have any dial-in issues or call clarity issues.
Pros
Easy to use, and appreciate that I get a meeting summary after the meeting which shows who actually attended the meeting. Pricing is hard to beat.
Cons
Nothing to report here, very happy with Free Conference Call.
Alternatives Considered
Zoom Phone- Industry: Defense & Space
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incredible value
Reviewed on 19/07/2023
I like it for the most part but users we call seem to find it difficult to get on with out issues. ...
I like it for the most part but users we call seem to find it difficult to get on with out issues. It usually takes us just sending the link via email for them to use the system when they are scheduled using an freeeconference thru our email system. Thunderbird (also a free email system)
Pros
The ease of use as compared to Zoom and Go To Meeting
Cons
Many times our 3rd party users that we schedule who are used to Zoom and Go To Meeting have problems using it and audio problems are very typical.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
High Quality Functionality and Easy To Use
Reviewed on 31/07/2023
We use this for all staff meeting, training sessions and conference calls with clients. We have...
We use this for all staff meeting, training sessions and conference calls with clients. We have never had any issues with this product.
Pros
We have an assigned connection which allows us to have handy and hop on anytime we need it without scheduling upfront.
Cons
We have seen no issues in the several years we've been using Free Conference.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It does the job well! ...and reliable.
Reviewed on 30/07/2023
Great! One feature I especially love is the prompt feedback via email with regard to the number of...
Great! One feature I especially love is the prompt feedback via email with regard to the number of conference attendees/dial-ins and which numbers were dialed-in.
Pros
Ease of use, consistent reliability, good sound quality; the very timely email feedback feature reporting who called in to participate & for how long is excellent!
Cons
Presently, I really don't have any complaints.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Necessary for these times
Reviewed on 31/07/2023
I’ve been using FreeConferenceCall for years and it has steadily improved.
I’ve been using FreeConferenceCall for years and it has steadily improved.
Pros
With all of the meetings I have to attend, there is no way I can be at all of them in person and Free ConferenceCall allows me to be there without being physically present. My voice makes it seem as though I’m present physically.
Cons
Not being able to mute a single person. It would be nice to be able to mute people as is necessary.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Call Summary
Reviewed on 04/09/2023
Wonderful
Wonderful
Pros
The call summary option that is sent after a call is completed is wonderful... There are not that many services that offer this.
Cons
I think everything is great so far....So there is nothing to complain about
Alternatives Considered
Zoom PhoneReasons for Choosing FreeConferenceCall.com
Ease of booking on line and designed #- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very helpful.
Reviewed on 01/08/2023
We are having bi-weekly meetings that increase our knowledge as we study.
We are having bi-weekly meetings that increase our knowledge as we study.
Pros
Easy to use, feedback given on the calls, totally convenient and in our budget.
Cons
There is nothing currently that we dislike about FCC. Early on we would get a lot of static and some times we would have to hang up and call back. But not in over 2 years. All good.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Our experiences
Reviewed on 27/07/2023
It has been overall about a 6 to 7. It was extremely difficult sharing recording files. Sometimes...
It has been overall about a 6 to 7. It was extremely difficult sharing recording files. Sometimes the calls are dropped, but it is overall satisfactory for the calls.
Pros
Ability to conference over long distances
Cons
That the option To use your own music is so expensive. Also there is no free recording option.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Customer Service
Reviewed on 18/07/2023
Overall we are able to keep in weekly contact with our community easy and effortlessly.
Overall we are able to keep in weekly contact with our community easy and effortlessly.
Pros
Love the ease of any user/participant to be able to use without any major training; And the ability to adapt to the changing needs especially during the pandemic. Major Pro if we had any questions customer service responded quickly with answers and solutions.
Cons
There are so many more options that we decided not to use that we could have.
- Industry: Religious Institutions
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Free Conference Call - Gamma review
Reviewed on 18/07/2023
I started in May 2012 and use it twice a week since them -- it has had its ups and down, mostly ups...
I started in May 2012 and use it twice a week since them -- it has had its ups and down, mostly ups and sometimes the problems were on me end ( son can't blame you for all of the downs
Pros
I can see the tele phone # of the caller - and each caller has a different color box
Cons
Can't add a graphic / artwork / promotion when I send out invitations to meeting
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love your service
Reviewed on 20/07/2023
Excellence
Excellence
Pros
Simple to use, accommodates all level of users. This was our means of church service during the pandemic
Cons
Technical issues. Parishioners have to dial in multiple times. We’ve had other folks using our number
Alternatives Considered
Zoom WorkplaceReasons for Switching to FreeConferenceCall.com
Simplicity- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Conference Calls
Reviewed on 24/07/2023
Good
Good
Pros
Clarity of the calls. The calls come very clear during the conference calls
Cons
Background noise sometimes disturb often times. We do not know where they are coming from
Alternatives Considered
ManyChat- Industry: Computer Software
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A good platform overall
Reviewed on 24/07/2023
Pros
FreeConferenceCall customer support is absolutelywonderful. The web interface is pretty good, and the phone calls are clear and feature-rich.
Cons
Both the mobile app and the desktop app are rather inaccessible to those using screen readers. While the mobile app is usable, I cannot do anything with the desktop version. Otherwise, pretty good.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FreeConferenceCall.com is definitely worth it.
Reviewed on 25/07/2023
Pros
Ease of use, clear calls, little to no issues
Cons
Nothing. This is a great product. We have been using it for eight years.
- Industry: Government Administration
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
My go to video conference provider
Reviewed on 18/07/2023
It's great, it's my go to provider and I always recommend it.
It's great, it's my go to provider and I always recommend it.
Pros
Ease of use and quality of service despite being free. No app download required as all in browser.
Cons
Inability to see other members of the call if screen sharing
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stay Connected
Reviewed on 20/07/2023
It has been stellar. It kept our church 8 am Prayer time in full force during the Pandemaic!
It has been stellar. It kept our church 8 am Prayer time in full force during the Pandemaic!
Pros
I like the feature that everyone can gather together on one call. In addition, the mute and unmute features are fantastic.
Cons
When I join the conference call, I am muted already.
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Low Cost Reliable Service
Reviewed on 24/07/2023
Pros
Zero cost - not often you find a reliable conference calling service for nothing!
Cons
We've been very satisfied with the service and haven't had any issues to date!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My thought on FreeConferenceCall.com
Reviewed on 24/07/2023
Pros
Ease of access and use. It is very handy for those who wish to conduct conference calls when an alternative is not readily available.
Cons
The audio interference that occurs sometimes.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Personal and Professional Use of FreeConferenceCall.com
Reviewed on 27/07/2023
A simple video bridge that is easy to include on a meeting call.
A simple video bridge that is easy to include on a meeting call.
Pros
Being able to have myself and everyone else join the bridge without the burden of be being the Administrator. Let's any screen share with no help whatsoever.
Cons
Basically nothing is not liked ... I am happy with the product/service.
- Industry: Market Research
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Free Conference Call Feedback
Reviewed on 24/07/2023
Excellent
Excellent
Pros
Scheduling Conference Calls no issues and easy to manage
Cons
No issues in scheduling or during conference calls
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DKP Consulting
Reviewed on 02/08/2023
It allows many of us to come together and get critical work done.
It allows many of us to come together and get critical work done.
Pros
Ease of use and follow up capabilities are exceptionaly
Cons
Not really an issue at this point, hope to keep it that way.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Conferencing system and Great Price
Reviewed on 18/07/2023
Pros
Easily accessible, cost effective and convenient for my ministry
Cons
There’s nothing I don’t like about it, I have nothing but good things to say.