HSI Donesafe Reviews

good tool to use for reporting hazarda and incidents and to create actions

training on how to use the software has been less than desirable. The cost for support is overwhelming.

Done safe is platform where all Health and safety reporting can be done.Form hazard reporting to Incident reporting with follow up actions and assigning of actions to completion of actions .On the same platform we can load all policies and procedures which can be used to train the workforce and also track overall compliance in Incident actions and Audit actions.

I dont see features where training compliance can be tracked for reporting.There should be features to acknowledge that person has really read and understood a particular procedure from the Knowledge base and the user should also be able to generate a test form the knowledge base.This should be able to be tracked and reported for overall training compliance for an organisation .

Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system.

Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available.

I do like that it keeps track of all the safety meeting minutes and all comments conversations, Also that you can add additional information at any time even after and incident is closed.

When it says hazards incidents open on the home dashboard I wish you could click that and it takes you straight to your open ones.

Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture

Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats

Finally, our team can access the most current WHS documentation simultaneously. Our clients have almost immediate access to documentation and evidence. It allows our business to conduct our services professionally and efficiently. We can document our team's professional development, conduct mandatory reviews to ensure compliance to WHS. The system can be tailored to our needs and requirements. The software allows our business to demonstrate our solid commitment to ensuring WHS is paramount.

The system is designed for electronic use however some clients request paper output WHS and the output is without our company logo.

Clear concepts and report templates. It covers what is needed to keep our team focused

Visual aids for reporting, presentations, etc.

Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store.
Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed.

The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con.

the most that i like about this software is the ease of the software

the least thing that i like about this software is the periodic updates and the slowing of the software at times throughout the day.

it is easy to use and to have others use it as well, our old system was clunky and not efficent like this

sometimes it can be hard to find what you need but a quick look and its usually there

The amount of features and apps on Donesafe is so comprehensive and gave us real confidence in the solution. It catered for all our OWHS needs.

The scale of the service is great it just means you need the right implementation. This isn’t a draw back, and the Donesafe team are fantastic at organising these.

Its ease and breadth of configuration, its ability to make it user-friendly​,

A few functions required workarounds in the early implementation​, most of which are now fixed. Screen layout in some areas is mobile device bias and misses the ​opportunity to be more elegant on a full screen.

It is easy to navigate and for all different levels of Crew - Management to use.

The main page can look a bit to busy, somtimes less is better.

OH and Safety application is great. Safety performance is great to monitor

Team equipment register is clumsy to use. Need to be able to search items via Serial numbers.

Ease of use, simple format that does everything you want it to.

Some functions dont give positive feedback when you enter, so you dont know if information has stuck .

User friendly, completely adaptable to suit specific business requirements and extremely well priced.

Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released.

Comprehensive forms design and customizable dashboard

No real mobile app and off-line capability

I like the fact that donesafe is a web bases software

Little bit Complicated

Donesafe software provides an easy to use, and very easily accessed platform for the business to use on a regular basis to guarantee compliance in all areas.
The platform is easy to follow and sequential in processing which means it can be used across a broad field of users.

As such not too much to find against it, we did have some initial set up glitches but now it has been fine.