InventoryCloud

4.3 (339)
Write a Review!
Easy-to-use Inventory Management Software

Overall rating

4.3 /5
(339)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.2/5

85%
recommended this app
Sort by

339 Reviews for UK Users

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

User Friendly - Does the Job

Reviewed on 30/01/2024

Our experience has been great. They don't help you a whole lot when it comes to API's and hooking...

Our experience has been great. They don't help you a whole lot when it comes to API's and hooking things up to it though. That is an area for growth.

Pros

Barcode creation and inventory tracking.

Cons

The user interface is good but can be confusing if you have staff who aren't the savviest with tech.

Response from Wasp Barcode Technologies

It's good to know that you are enjoying InventoryCloud's barcode creation and inventory tracking capabilities. Thanks for sharing your experience.

Anthony
Overall rating
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Option for the Price

Reviewed on 11/10/2021

I helped set up the system and I've been using it for almost 2 years now. It's pretty easy to use...

I helped set up the system and I've been using it for almost 2 years now. It's pretty easy to use and flexible enough to fit most needs. What complaints I have will likely be fixed in the years to come.

Pros

It's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.

Cons

The mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.

Alternatives Considered

NetSuite

Reasons for Choosing InventoryCloud

Fishbowl's terrible UI and issues with reports.

Switched From

Fishbowl

Reasons for Switching to InventoryCloud

Price to feature set ratio. Seemed like the most well-rounded option for the price.
Brandie
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Decent program

Reviewed on 18/02/2022

Customer service has never been good - when they do answer the phone it's a bunch of talk that...

Customer service has never been good - when they do answer the phone it's a bunch of talk that never actually answers your question or resolves anything

Pros

This software is good for us as we don't have a lot of inventory and it's nice to have the pick forms to give the guys as we can't get the handheld scanner to work, well it's never worked from the beginning

Cons

The handheld scanner that cost way too much has never worked, this program has averaging which i get some organizations utilize but it would be nice to turn off that function when you don't use it. It seems like you have to go thru a million screens or options to find out one piece of information then you have to go thru it all again to find another on the same object - thought this web version would be better and maybe after some training it will but for now it's no better

Response from Wasp Barcode Technologies

Thanks for sharing your feedback, Brandie. We are sorry to hear about your challenges with your handheld scanner. I agree that enhanced training can help resolve some issues. With that in mind, we'll be working with our training team to make sure more accounts are getting the training they need.

Dario
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great inventory tool

Reviewed on 23/07/2024

Great tool and easy to teach to your warehouse manager how to manage it

Great tool and easy to teach to your warehouse manager how to manage it

Pros

I can enter my equipment item by item creating my own description and Item number

Cons

Really nothing to complain about it, the program works great

Response from Wasp Barcode Technologies

Being easy to use has always been a focus for us. We're glad to hear that you agree we're delivering on that promise.

Joseph
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pretty Darn Good Bang For Your Buck

Reviewed on 05/08/2021

Overall great experience, we use this tool daily and it has stream lined our inventory/sales...

Overall great experience, we use this tool daily and it has stream lined our inventory/sales process. It is nice to know what dollar amount of inventory we have at any given time. Being able to track cost across the board is very critical in this age of constant price increases. We really love the mobile app due to the fact we can help our customers on the fly, great job!

Pros

Implementation is a breeze, adding new items to inventory and barcoding is a snap. Your quarterly inventory is just that simple as scan and go. The reporting features are immense and easy to use.

Cons

The search "engine" is a little temperamental and I feel I should just be able to pull up all of my items (about 5000) and just search for them in mass. The pull items from inventory feels "clunky" and not very user friendly. I should not have to jump back and forth between pages to get an item out of my inventory, it should be a "1 stop shop".

Alternatives Considered

Fishbowl, NetSuite and QuickBooks Enterprise

Reasons for Choosing InventoryCloud

Sales Office is a powerful tool for quotes, POs and job tracking but is very lacking for inventory management.

Reasons for Switching to InventoryCloud

We had the desktop version of Wasp but it was no longer supported a year or so after we bought it.
Miguel
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Wasp Inventory

Reviewed on 10/01/2022

Overall experience with Wasp is pretty good cant complain really straight forward and easy to get...

Overall experience with Wasp is pretty good cant complain really straight forward and easy to get used too with the proper training

Pros

What i like the Most about the Wasp inventory system is that its all on cloud and i could access all my products from wherever i am.

Cons

One thing i had a little problem with is how i cant have multiple windows open with the same login.

Alternatives Considered

VirtualBox

Reasons for Switching to InventoryCloud

I didnt choose the product the product chose me!. just kidding it was chosen for me

Response from Wasp Barcode Technologies

Good feedback, Miguel. Glad to see you are happy with the purchase. Appreciate your insights and we will leverage them in our continuous improvement of the experience.

Patrick
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Get what you pay for.

Reviewed on 03/08/2022

We have tried many different inventory systems and tried creating our own to no success. It wasn't...

We have tried many different inventory systems and tried creating our own to no success. It wasn't until we finally got serious about finding a solution and put it out to multiple people in our organization. The search begin and our AP in the back office, found Wasp. At first we were skeptical to paying such a fee for a service, that we had previously developed in house, but immediately in the product demo we knew this was going to be an incredible option for us. While we are still in the trial phase, I hope to do another review in 6 months,1 year, on and on, and speak to the high continuity of Wasp and their great customer service.

Pros

This software is user friendly for an industry that has a high turnover of inventory.

Cons

The app interface could be improved to be simpler for employees that are simply handling inventory in and out.

Alternatives Considered

Fishbowl

Reasons for Choosing InventoryCloud

Server crashing, remote interface that never works.

Reasons for Switching to InventoryCloud

Authenticity of staff and user friendly interface.

Response from Wasp Barcode Technologies

Thanks Patrick for sharing your experience with InventoryCloud. We're glad to hear that you find the software user friendly and a good value of the money.

aimee
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Inventory Cloud

Reviewed on 05/11/2021

overall it is a great product very user friendly

overall it is a great product very user friendly

Pros

This product is super easy to use and there is not a big learning curve for new hires.

Cons

I don't like that I can't see last month's inventory report it only has a running report on available inventory. I also don't like that it averages prices.

Alternatives Considered

NetSuite

Reasons for Switching to InventoryCloud

I used it at a previous company I was with and it was great on integration and API.
richard
Overall rating
  • Industry: Mental Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Inventory 1

Reviewed on 18/08/2021

WASP has done what is was supposed to do and it is much better than a paper and pen process. Wasp...

WASP has done what is was supposed to do and it is much better than a paper and pen process. Wasp is overall a good inventory software with some small issues here and there, but very useful.

Pros

The software is a complete inventory software. The software mainly runs well for what it is. It does what it is supposed to do. Good for general inventory functions.

Cons

At times the system runs slow, and picking large orders can take a long time. The system has crashed or locked up on occasion resulting in lost data and forcing users to start over (rare but it happens). At times tickets have been opened with WASP and I have not heard back about some issues, but the WASP techs are always helpful when on the phone. There is an issue with not being able to pull the full amount of inventory from a none primary location. This has been going on for sometime. I have followed up several times in the past, but I do not remember WASP ever following up with me about the issue. Some other small issues such as not being able to delete past PO's after they are closed out etc.

Gary
Overall rating
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Solid Inventory Control

Reviewed on 22/05/2024

Pros

InventoryCloud gives live updates to our team in accessing and locating our products. There are plenty of useful functions to help keep track of costs, locations, and history of transactions to back track and locate any user error.

Cons

We rely heavily on mobile usable and at times there has been errors that does not push the transaction through. Although, this has happened less frequently due to updates through to the app.

Response from Wasp Barcode Technologies

Thanks for sharing with everyone insights on the plenty of useful functions of InventoryCloud to help keep track of costs, locations and transactions. Do know that we are committed to continuously improving on your experience.

Mushal
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great inventory tool for efficient working environment

Reviewed on 04/08/2021

I like the amount of information it allows to fill in. It helps to find all the features of the...

I like the amount of information it allows to fill in. It helps to find all the features of the product in one place.

Pros

I like the way it displays all the information on one page and generated reports from the very first transactions.

Cons

All the features are according to our needs but we do lack some training procedure for new clients or worker. Otherwise there is nothing wrong with the system.

Chris
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Product

Reviewed on 19/10/2023

Very please with the experience that we have received from WASP.

Very please with the experience that we have received from WASP.

Pros

InventoryCloud is an amazing product. The implementation with the team at WASP was seamless. They helped us every step of the way. The product is very easy to use. Easy to add inventory, track parts usage, see pick orders, update inventory, and audit inventory.

Cons

There should be more search options in the reports tab that allow you to see the price of the materials.

Alternatives Considered

Fishbowl, Lightspeed, NetSuite and Clover

Reasons for Switching to InventoryCloud

Price, ease of use, customer service

Response from Wasp Barcode Technologies

Thank you for your ringing endorsement. It's great to hear such high praise from a person who has experienced other options.

Sainath
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great inventory solution

Reviewed on 24/11/2023

My Overall experience with InventoryCloud is great and beyond expectations.

My Overall experience with InventoryCloud is great and beyond expectations.

Pros

It is one of the best inventory solution to drive digital transformation in your warehouse.
Instead of maintaining stock in excel you can manage your warehouse operations with this unique inventory system which not only helps you to reduce human errors but also increase your efficiency.
It also covers each and every part of your warehouse operations like inbound, outbound, storage, inventory optimisation and cycle count.
It enables you to use Hand Held terminal for easy inventory management.

Cons

This system is easy to use and fully packed with unique features. Nothing is there with me to dislike it.

Response from Wasp Barcode Technologies

Thank you for sharing your review of InventoryCloud. We are pleased to hear that you regard it as the best inventory solution on the market.

Jay
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game changer

Reviewed on 22/09/2021

Prior to getting Inventory Cloud I had to manually keep track of my inventory taking up a lot of...

Prior to getting Inventory Cloud I had to manually keep track of my inventory taking up a lot of time to maintain. Since my company has purchased the Inventory Cloud software, it has made running the warehouse easier and more accurate. I can now order materials and equipment with Inventory Cloud software, and the employees can now make a pick list of what they need for a job.

Pros

The check in-check out feature is a game changer for my company. I no longer have to write down what went where and who has it. Very easy to use.

Cons

There has only been one short time that the software was acting up. It was just after an update that was done to the system and it wasn't sending my orders to my vendors. This was a moderate inconvenience for me. Once I realized that my orders were not being sent to my vendors, I called the support team at Wasp. They were aware of the issue (from other companies that had called) and resolved the problem in a very timely manner.

Justin
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Smart Buy!

Reviewed on 22/04/2024

Pros

The user friendly platform is efficient and effective. Every vital piece of information we need to know about our inventory is at our fingertips and is able to be recalled almost instantly. This software reduced our quarterly and yearly inventory reporting process down from 30+ hours to just seconds!

Cons

The setup and customizing took for our particular inventory took some time but was well worth the effort. I would recommend adding some financial reporting capabilities such as purchase history totals for weekly, monthly, quarterly and YTD.

Response from Wasp Barcode Technologies

Glad to hear that you are very pleased with your investment in InventoryCloud

Shelley
Overall rating
  • Industry: Packaging & Containers
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for any company who needs inventory assistance.

Reviewed on 11/10/2021

We can keep our inventory, orders, picks for specific work orders, and incoming items organized...

We can keep our inventory, orders, picks for specific work orders, and incoming items organized easily by using this system. It helps us a great deal every day here at our company.

Pros

I love that we can use it on the go. We can count our inventory going in and out while actually on the floor looking at it. It is easily used with our other systems and helps us a great deal with keeping up with the amount of raw material and finished goods we have here at our location.

Cons

The specific thing I did not like about the software was fixed with the last update. We had an issue when we tried to change an order. We were not able to delete specific line items in a pick or purchase order. We would have to make another with a different title. We no longer have to do that. We are able to delete a line item and something else. Yay. Go Wasp!!!

Matt
Overall rating
  • Industry: Warehousing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

WASP Inventory Cloud

Reviewed on 19/04/2023

We enjoy using the program. Would like to see more customization.

We enjoy using the program. Would like to see more customization.

Pros

Excellent customer service. Cloud-based program is easy to access. Very user-friendly.

Cons

It lacks features that we wish were there. It would be beneficial for us to have more custom features. The report templates can be confusing and overwhelming. Would help to have custom reports easier to create.

Response from Wasp Barcode Technologies

We're glad to hear you appreciate our commitment to providing excellent customer service. We also appreciate and value your product features recommendations.

Hannah
Overall rating
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Wasp can do better.

Reviewed on 31/01/2022

Not bad, but there is always room for improvement! Would like the program to not crash as much. and...

Not bad, but there is always room for improvement! Would like the program to not crash as much. and would like the reporting system to be more user-friendly.

Pros

I like how easy it is to view my items in the system by either item codes, locations, or descriptions.

Cons

the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.

Response from Wasp Barcode Technologies

Hello Hannah, Thank you for taking the time to review InventoryCloud. We are glad to hear that you find our solution easy to use. We also take your concerns and recommendations very seriously and are committed to doing better. Do know your recommendations are being shared with our product development team. We are committed to providing you with the best experience and warehouse management solution.

Joel
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good product - Successful solution

Reviewed on 25/01/2024

it works well and we are happy with the product.

it works well and we are happy with the product.

Pros

it is easy to use. Also, being able to add item photos from a mobile device is great.

Cons

Reports dont show the data i would like to see.

Response from Wasp Barcode Technologies

As InventoryCloud has many great features and offers lots of benefits. It's good to know that you value the benefit of it being easy to use.

Baladas
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best Warehouse Management System

Reviewed on 29/10/2023

For user interface and features i will give it five star rating.

For user interface and features i will give it five star rating.

Pros

I most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory.
It also helps you to handle multi locations inventory from one place.
It is well designed software to handle different types of inventory smoothly and efficiently.

Cons

We are using it since several years, i personally didn't faced any problems while using it.

Response from Wasp Barcode Technologies

Thank you for your wonderful review. It's great to hear that InventoryCloud is very helpful in allowing you to manage your luggage inventory.

Rajendra
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Decent inventory management solution

Reviewed on 25/09/2023

Overall experience with InventoryCloud is good and exceptional.

Overall experience with InventoryCloud is good and exceptional.

Pros

1) Easy to use. Unique user interface. 2) Can be access from anywhere so you don't have to depends on particular system. 3) You can use mobile scanners for inward and outward operations.

Cons

We never faced any issue with it till now.

Response from Wasp Barcode Technologies

Thank you for sharing your experience. We are very pleased to read that you find InventoryCloud as being easy to use.

Kim
Overall rating
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

User Friendly

Reviewed on 10/08/2022

Our overall experience with WASP Inventory is that it is easy to use. Easy to search, run reports,...

Our overall experience with WASP Inventory is that it is easy to use. Easy to search, run reports, add, remove and move items. This is much better than the old system!

Pros

This product is very easy to use. Very easy to search and to find items quickly. Also, easy to update if you need to move items in your warehouse or if you need to add or remove items.

Cons

We had the old WASP system and there was no easy way for conversion. We had to manually upload the data.

Response from Wasp Barcode Technologies

Thanks for sharing your experience with InventoryCloud. We are pleased to hear that you feel this solution is user friendly and easy to use.

Sergio
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great starter software

Reviewed on 23/01/2024

Pros

ease of use is the best feature of this software

Cons

some of the options that are the part of the higher tier subscription should be included in the basic version of the software... i.e adding one additional site should be included to have a total of two sites available

Response from Wasp Barcode Technologies

We appreciate you taking the time to share your experience. It's good to know that you find InventoryCloud as easy to use.

Steve
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product with some downfalls.

Reviewed on 24/04/2023

Pros

Cloud makes it easy to keep proper inventory controls.

Cons

After updates every custom screen/menu reverts back to default causing me to have to change it back to my preferred setting.

Response from Wasp Barcode Technologies

Thanks for sharing insights regarding your experience with InventoryCloud. We are glad to hear about how the solution eases your efforts. Do know that we are committed to continuously improve on your experience.

Gabriel
Overall rating
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Purchasing agent

Reviewed on 11/10/2021

We were users of inventory control before switching to inventory cloud, we thought that the...

We were users of inventory control before switching to inventory cloud, we thought that the software would be everything it was but better with the ability to connect to it online. Unfortunately even though there are things that are good, the software didn't keep important features that the previous software (inventory control) had that made easy the way we run our inventory. We had to adapt to the way inventory cloud does things making more difficult, long, and tedious completing the same tasks that we did before very easily.

Pros

The ability to connect to the system online, I can check inventory, send orders, check items in and out virtually from anywhere.

Cons

the ability to customize the software to our specific needs.