ActivTrak

4.6 (565)
Write a Review!
Improve workforce productivity. Maximize performance outcome

Overall rating

4.6 /5
(565)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

94%
recommended this app
Sort by

565 Reviews for UK Users

Nathaniel
Nathaniel
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

ActivTrak for Family Monitoring

Reviewed on 02/10/2018

Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on...

Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.

Pros

ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.

Cons

It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.

Rowen
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Workforce analytics

Reviewed on 23/11/2021

Pros

Ease of deployment, intuitive dashboard, accurate analytics and reporting

Cons

Some reports and dashboard takes time to load, silent deployment could have been better

Alternatives Considered

Teramind

Reasons for Switching to ActivTrak

Ease of use, Inuitive deployment, Transparent from security solutions
Brent
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

MINIMUIM USERS AND ANNUAL AGREEMENT REQUIRED - GO SOMEWHERE ELSE

Reviewed on 07/05/2024

Could not test all features during demo. They require a one year paid up front commitment and 5...

Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.

Pros

Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.

Cons

Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.

Samantha
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service

Reviewed on 12/09/2024

ActivTrak has been a great tool for us to track to productivity of our remote employees, and also...

ActivTrak has been a great tool for us to track to productivity of our remote employees, and also helps us determine when an employee left, if they forget to clock out.

Pros

Being able to make sure remote employees are being productive.

Cons

When over user count, information will not display.

Response from Birch Grove Software

Hi Samantha,

Thanks for sharing your experience with us — and your peers! We appreciate you taking the time to do so.

Have a great week!
Megan

Mark
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Definitely worth a luck.

Reviewed on 30/11/2020

Very positive, covers all the expected functionality of a product like this with some good...

Very positive, covers all the expected functionality of a product like this with some good additions.

Pros

The software is easy to configure and setup. This made it quick and simple to roll out to all of our users quickly and efficiently.

Cons

You can get a few false positive warnings and the interface in some places is not always intuitive.

joel
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

How to monitor activity and productvity of your team

Reviewed on 02/05/2024

Pros

Activtrak is very easy to deploy. Very intuitive ui. Clean and simple design. Search function is very

Cons

The price is a little bit high after they chnaged the pricing tiers a few years ago.

John
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Effective and affordable solution for monitoring employee productivity

Reviewed on 12/09/2024

Positive experience overall. Simple and straightforward, but a little bit of a learning curve when...

Positive experience overall. Simple and straightforward, but a little bit of a learning curve when it comes to reporting.

Pros

The interface was very simple to use for the most part. I went from not knowing anything about the portal to diving into reports.

Cons

The plethora of reports and features is nice, however it was almost a bit overwhelming.

Response from Birch Grove Software

Hi John -

Thanks for taking the time to share your ActivTrak experience! Please let me know if you have any questions or if I can connect you with anyone if you have any specific questions or feedback.

~Megan

Muhammad
Muhammad
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It helped track my employees in stealth mode. I can judge behavior of my employees and keep...

Reviewed on 03/07/2018

peace of mind about progress of my employees.

peace of mind about progress of my employees.

Pros

Recent screen shots help get overview at a glance about what your employees doing.
One can monitor from anywhere or on the go.
website blocking is very easy and its very difficult for employees to track whats going on their system.
For home users its free to monitor 3 computers with enough data

Cons

Price is bit high as compared to other solutions.
Also paying annually is also a paid and they don't offer monthly payment options

Michael
Michael
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very Good Monitoring

Reviewed on 23/03/2019

Pros

This is the kind of software that sensitive companies need to protect themselves, their data and their employees. The very nature of this software is stealth. Users will never know that they're being watched (that is if that's the way you want it set up). The reporting is excellent and very in-depth and detailed.

Cons

Hard to uninstall. Because it doesn't work like conventional software, the removal (at least the first time) is kind of a chore.

Naveen Kumar
Naveen Kumar
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Intuitive and Easy to use, Among the best

Reviewed on 18/01/2018

I travel a lot due to my work profile, Activtrak makes my employees monitoring easy.

I travel a lot due to my work profile, Activtrak makes my employees monitoring easy.

Pros

almost impossible to detect
user friendly dashboard
optimum space to store screenshots
free to use for 3 devices
simple installation process

Cons

could have been more economical for paid versions.
to check out pricing you have to create an account.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Never got it to work.

Reviewed on 16/10/2023

Never got it to work and Tech support could not get it to work either.And they did not cancel my...

Never got it to work and Tech support could not get it to work either.And they did not cancel my contract.So I had to pay for 1 full year for a product that I did not use.

Pros

Never got it to work and Tech support could not get it to work either.

Cons

Never got it to work and Tech support could not get it to work either.

Lynnzee
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ActivTrak is Amazing!

Reviewed on 13/02/2023

Its been great!

Its been great!

Pros

ActivTrak is easy to use, set up and work with. I love the weekly insights it gives you, also the coaching opportunities as well. Its easy to track what my employees are doing and to make sure they are staying productive while on company time.

Cons

Introduction to a new product can be tough, I wish there was a bit more training for someone who doesnt have time to watch long videos

Response from Birch Grove Software

Hi Lynnzee,

Thanks for taking the time to write us a review. We're glad to hear it is boosting your team's productivity! We do have some shorter videos here that are helpful https://www.activtrak.com/demo-experience/
and feel free to check out the ActivTrak Academyhttps://www.activtrak.com/academy/ and our resource center for more helpful tips https://www.activtrak.com/resources/.

- Paul

Abhishek
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Remote Employee monitoring software

Reviewed on 27/10/2022

My overall experience has been very good. I started using this software after covid. After the...

My overall experience has been very good. I started using this software after covid. After the covid, when my employees started working remotely, I installed this software and now I get every detail of what they are doing on the system.

Pros

The best part of this software is you can setup the shift timing in which you want to monitor. You get all the details and activities done on the system within the shift timing and also get the detailed reports of it.

Cons

The pricing is a bit high as compared to other monitoring softwares but the functionality is worth the money.

Derek
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From the initial download to the first use, it was so easy and intuitive.

Reviewed on 07/02/2018

Productivity is always hard to measure, but this software makes it easy to see what programs or...

Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.

Pros

The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.

Cons

When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.

Frances
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Must Business Security Feature!

Reviewed on 10/06/2022

This is a must application for businesses! Whether you have employees on site or remotely,...

This is a must application for businesses! Whether you have employees on site or remotely, Activtrak will help ensure your business is protected. Aside from that, it will also help you ensure to have receipts (evidences) for any activities that are not in line with your business requirements/processes.

Pros

This application has helped us a lot in ensuring we are able to protect the business from any fraudulent and non ethical practices that may put the business in a difficult position. Moreover, Activtrak has helped us in ensuring we have proper documentation when we have to deal with any infractions.

Cons

NONE! I love how convenient and helpful this application has been towards my work and the business I support with. I cannot think of anything I don't like about this application.

Mark
Overall rating
  • Industry: Semiconductors
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It allows me to monitor what my kids are doing on the Internet which is invaluable these days

Reviewed on 12/01/2018

I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with...

I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with their school work.

Pros

Given the heft price I like the fact that there's a free version of the software. From a feature perspective I like the ability to see a history of screenshots and the ability to monitor usage real-time. I also like the new feature that was recently added that allows me to easily exclude people I do not want to monitor. Another really great thing about this product is not the product itself, but the technical support team that supports it. The quality of help I received and the timeliness of responses was absolutely awesome!

Cons

The thing I like least is the price. As a non-business user I'd be willing to pay a reasonable price for the software, but the current price is simply way too high for the ability to monitor my children's PC usage. Sure, it's important to me as a parent, but not at the current price. I have mentioned this software (as well as other phone monitoring software) to other parents and I'm confident if the price was in the sub $100 range, you'd sell a LOT of licenses to parents! Add support for monitoring Apple and Android phone usage for the same price and you'd be amazed how many you'd sell to parents. All parents I talk to are looking for these capabilities. Of course, the other limitation I'd like to see changed is the fact that the screenshots are only captured when a screen is shown for 20 secs. I know this is a limitation of the free version. Again, I'd be willing to pay for the ability to specify the cadence of screenshots, but not at the current price.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product and Service

Reviewed on 22/01/2018

This product can do exactly what they are advertising. You can set this program up on a computer...

This product can do exactly what they are advertising. You can set this program up on a computer and once that computer is logged into, the program is tracking at all times. The activity report is very detailed and it shows when a screenshot was taken.

Pros

You can see screenshots of different time intervals and you can export the time to excel for records. It has very easy to use interface and track the productive time effectively. it also provides two factor authentication along with Active directory integration which completed the feature list.

Cons

All the stored information can eat up your hard drive space very quickly. No OCR for screenshots it captured and no keylogging mechanism is provided.

Jaron
Jaron
Overall rating
  • Industry: Hospital & Health Care
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeps my home schoolers on track

Reviewed on 15/01/2018

I use it personally, not for business, since my kids are home schooled. I love being able to...

I use it personally, not for business, since my kids are home schooled. I love being able to monitor what my kids are doing in real-time so that I can keep them on track and help them improve their grades as well as their work ethic. They enjoy being able to play after they finish school, rather than doing school work until bedtime like they used to because they goofed off every chance they got.

Pros

I love the fact that it records every application used and every website browsed to, separated by user. I can keep track if what my kids are doing on their computers at all times. My children are home schooled and my wife stays home, but they would always good off when she turned around. Now I have time stamped screen shots with detailed records to make sure they get their work done first. And since it's free for 3 users and under, I don't pay a dime for it.

Cons

There isn't anything to dislike about this software, at least from my standpoint and for my use. The only thing I could imagine would improve it is remote control of the PC.

Adriano
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to use hard to keep using

Reviewed on 29/11/2021

I haven't found something better yet, but we are not all happy with it

I haven't found something better yet, but we are not all happy with it

Pros

Its easy to install even for a person without much computer knowledge

Cons

doesn't work all the time and process of trouble shooting is too hard

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Usefull

Reviewed on 14/12/2018

Overall I like this software. Can view alot of information about other computers from my computer....

Overall I like this software. Can view alot of information about other computers from my computer. Having trouble with one saying software can't be found.

Pros

I can view what our employees are doing on their computer.

Cons

Sometimes have troubles with upgrades, like a computer not upgrading.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

ActivTrak Can usher in the future of education

Reviewed on 07/12/2019

Overall ActivTrak is great! I think that, as more schools embrace technology in the classroom, this...

Overall ActivTrak is great! I think that, as more schools embrace technology in the classroom, this software will be an essential component to the new and improved learning process.

Pros

I like that this makes data collection and analysis of my students easy for me. My students use lots of adaptive learning software and it helps to be able to view all their data and productivity in one place.

Cons

Sometimes the software loads a bit slow. I will want to quickly find data and it lags a bit. I also really wish there was a way to view productivity within certain time windows.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

PERFECT FOR EMPLOYEE MONITORING; INCREASED OUR MONTHLY OUTPUT UPON USAGE

Reviewed on 19/09/2018

Pros

ActivTrak is amazing as it also tracks browsing histories and productivity of employees. Its layout is simple which is a great feature if you want an organized type of software. Since its main feature is employee tracking, it does an amazing job. ActivTrak is pretty easy to learn and is easy to use as well.

Cons

I am not sure if it can also access browsing history when in incognito. I hope it does. Also, blocking of certain websites seems to have no time limits. Unblocking of some websites after office hours is not a possibility.

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great overall experience

Reviewed on 11/01/2018

Pros

The use of the software extremely easy. I also like the accuracy of the software. I allows me to show end users exactly what they are looking at. It also allows me to adjust web filtering based on employee web usage.

Cons

Interface is quite cluttered. Some of the snapshots are bunched together and cause for confusion

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great software

Reviewed on 23/04/2018

Pros

I love the fact I don't have to have the software on my computer and I can just look on a browser to see if my employees are getting their work done. Also it doesn't show up in the programs running in the background, so nobody know this is even on their computer.

Cons

I've noticed after a week it will stop syncing and then I'll have to reinstall the new software. It's really frustrating and I don't know how to get it to stop this.

Daniel
Daniel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent, Easy and well worth the 5 min install cause thats all it was.

Reviewed on 28/06/2017

Straight up monitoring and a solid gage of what is going on within the monitored team members.

Straight up monitoring and a solid gage of what is going on within the monitored team members.

Pros

Ease of use. so simple nothing is hidden behind sub menus or complicated setup walls. The interface is is clean and crisp giving only the info you are after while being easily leading to other relevant options

Cons

Honestly i keep adding to much reporting and getting a lot of email. just dont be like me, you dont need to know everything