eZee Absolute Reviews

eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !

The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.

Outstanding Support from [sensitive content hidden] and Team on Company Software Issue

I want to extend my heartfelt thanks to [sensitive content hidden] and the entire technical support team for their exceptional assistance in resolving a critical issue with our company software. [sensitive content hidden] expertise and dedication were evident throughout the entire process. She quickly identified the problem and provided clear, actionable solutions that helped us get back on track in no time.

The support from the entire team was nothing short of outstanding. They worked diligently and efficiently, ensuring that every aspect of the issue was addressed and resolved. Their professionalism and commitment to helping us overcome this challenge were truly impressive.

Thank you, [sensitive content hidden], and the whole support team, for your invaluable help. Your efforts have made a significant difference to our operations, and we greatly appreciate it!

However, I did find that accessing the support team was not as easy as it should be. It took longer than expected to reach them, which caused some delays in resolving our issue. Improving the accessibility of the support team would greatly enhance the overall experience.

Despite this, once I was connected, the service provided was top-notch. I appreciate the efforts of [sensitive content hidden] and the team, and I hope that the company can work on making their support more readily accessible (by providng personal contact numbers)in the future

There are multiple features that prove very useful for running a business. The platform is constantly being improved based on guest feedback. Additionally, most of the support team is friendly and offers very useful assistance.

Channel mapping needs to be communicated with the support team, unlike other software where you can do channel mapping on your own. It's often very hassle and time-consuming.

The software is user-friendly and an excellent product.

Night audit is sometimes slow and need to reattempt after sometime

"The software has simplified our daily tasks,
from managing reservations to handling payments. It's a huge time-saver."

At present all the required operation are there. If enhancement is done- welcomed

I like from your software the reservation option, the quick search was very useful, the report side was absolutely good.

eZee absolute your support team amazing and chat chat support was very useful.

cloud based software. The best part is hold the inventory

Is the self mapping of the OTA that need to be implemented

Their product is good but their customer service is even better. [sensitive content hidden]
my relationship manager is excellent and gets things resolved immediately

Setup is quite long and can be complicated

It's handy channel Manager as per name easy to use. Things are good about bulk updates.

Packages have limited option on it's booking engine. It should be stackable other Booking engine and OTAs.

User Firendly
Online Support is fast
After Sales Service

Cloud Speed can be more faster although I understand it depends on my speed too but server can be more faster

outstanding customer support team is always happy to help. They're friendly, knowledgeable, and ready to answer any questions you might have.

We have not come across such dislikes so far
Good support we have received, so no problem

24 hours support also with an additional local support

None so far.

User friendly interface , comprehensive features , zero errors, seamless integration, customer support

Nothing so far, it’s been working flawlessly

Its user friendly and doesnt feel like rocket science when we are learning and teaching.
Its very eZee to use. User friendly.

I will surely find and share it with you guys.

very much easy to use and many operations are available

Nothing to dislike about ezee absolute, every operations are clear

booking , Enrique , room status , executive is guide every time

As of now there is nothing to be improved all is fine to me.

Easy maintenance, handy, covers almost everything required in managing a resort / restaurant

Could be better cost effective, while buying the subscription for a year I expected a better discount.

Simple to management and easy to understand

Some of the expectations are not easily meet

Its Very easy to get the Guest details and its hassle free software i experienced it .
overall its nice software.

Its lock with in few mins and after i opened it it goes to login page.

We are very satisfied to this software , because its very easy to use it.Its better than that other softwares.
We can check the graphical reports very easy on analytic.

I think all is well .All the features are easy to understand .

GOOD SERVICE . very helpfull for our property

ezee absolute reports are good help for us