Zoom Workplace

4.6 (14,146)
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Zoom is an all-in-one collaboration platform

Overall rating

4.6 /5
(14,146)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

96%
recommended this app
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14146 Reviews for UK Users

Aryan Priyansh
Aryan Priyansh
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoom: Efficient Calling with a Time Limitation

Reviewed on 16/12/2024

Pros

Zoom Workplaces excels in high-quality video calling with clear audio, screen sharing, and reliabilty

Cons

The 40-minute limit on free video calls disrupts longer meeting and collaborations

Carl
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Friendly platform for team projects and remote presentations

Reviewed on 08/12/2024

Zoom has been a game changer when demonstrating something to clients or when working on a problemati...

Zoom has been a game changer when demonstrating something to clients or when working on a problematic project that need input from workers in different locations. It makes it easy to share files, brainstorm, share screen for presentation and discuss matters using the video call features.

Pros

I like Zoom because it offers many collaborative tools including video calls and a whiteboard for collaboration. It also allows screen-sharing, where one of us can present ideas or explain how to do something. It is easy to set up and their customer care responds reasonably fast.

Cons

Sometimes video calls disconnect unexpectedly, which might affect collaboration. We have also had instances where we hear the echo of the person speaking or presenting. It relies on the internet so poor connection can frustrate y ou.

Destin
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Could be better, could be worse

Reviewed on 19/11/2024

Overall, I think it’s good for most businesses.

Overall, I think it’s good for most businesses.

Pros

It’s flexibility and easily learned features.

Cons

Some features don’t work like I would expect them to, Like the zoom in and speaker.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best virtual platform ever

Reviewed on 14/09/2024

Zoom has been one of the best virtual meeting platform I've ever used. There are many great...

Zoom has been one of the best virtual meeting platform I've ever used. There are many great functions that are perfect for virtual classroom settings, virtual job meetings and calls.

Pros

I like its intuitive and easy way to access its key features without taking a long time to learn them. Zoom has been accessible by various levels of professionals and down to friends having calls during covid. It has made virtual remote work possible by providing ways to communicate in work virtually.

Cons

There are updates pop up when I am about to be in important meetings or zoom calls. Although the updates do not take long, I hope there can be ways that we can do the updates later.

Alternatives Considered

Google Meet

Reasons for Switching to Zoom Workplace

It was more accessible by the majority of people which included people not using google.
Robert
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool for team meetings

Reviewed on 21/11/2024

Pros

The ease of setup and use is what I like the most. Virtually anyone could download and use it in 5 minutes

Cons

I do not really find any cons, but if I have to mention something that could be improved, it would be the virtual background feature

Josh
Overall rating
  • Industry: Public Safety
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Virtualizing Meetings and increased attendance

Reviewed on 05/12/2024

Overall the product has served its purpose well and allowed for a virtual integration to what would...

Overall the product has served its purpose well and allowed for a virtual integration to what would have been a much more restricted environment.

Pros

IT works well and is easy to setup and configure meetings. =

Cons

Meetings hit cap numbers and constant app patching can lead to delays and connection issues.

Alternatives Considered

GoTo Meeting and Google Meet

Reasons for Switching to Zoom Workplace

Interface was familiar and the name was trustworthy to those outside of the agency and space.
Himanshu
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Free Meetings. Works well in less network stability.

Reviewed on 16/12/2024

Overall good, highly recommend. Moreover can do free meetings.

Overall good, highly recommend. Moreover can do free meetings.

Pros

When there's a little low network, then video get stuck (fine) but zoom give us whole talk that was done during the unstable network, which really help to understand where the conversation is going.

Cons

Didn't find any so far. Just switched from Google Meet.

Arleny
Arleny
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Zoom is collaboration made easy

Reviewed on 16/12/2024

Love how convenient is for example to teach, due to all the apps and tools that can leverage your...

Love how convenient is for example to teach, due to all the apps and tools that can leverage your presentation. The sound of the calls, and the quality of the video. Is my preferred video conferencing software, different from Google Meet or Teams.

Pros

The flexibility and unique features made collaboration so much easier. Plus, I love how I can hop on a call without worrying about makeup, a bonus! lol

Cons

The free version of Zoom limits meetings to 40 minutes, which can sometimes feel restrictive when you need more time to collaborate effectively.

Kadisha
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the best video & meeting app ive tried so far!

Reviewed on 16/12/2024

overall i had a good experience and would definitely recommend over another conference app

overall i had a good experience and would definitely recommend over another conference app

Pros

i liked that it allows you to know if the other party is signed in or not

Cons

there isnt much i can say that i didnt like about it

Kyeshuan
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An essential platform for simplifying today's work success.

Reviewed on 08/01/2025

If you're looking for high-definition and clear audio quality, Zoom Workplace is on a whole new...

If you're looking for high-definition and clear audio quality, Zoom Workplace is on a whole new level.

Pros

The quality of Zoom Workplace has been awesome since day one. With tools such as file sharing and messaging to name a few. No matter your location you can collaborate, join meetings, and send messages. Zoom Workplace high-definition videos and clear audio are a prime example, of a powerhouse of high quality.

Cons

Times can become complex, but nothing a little learning can't fix.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

how zoom can help efficiently for meeting

Reviewed on 19/04/2024

my time using zoom has been a good expeiences most of the meeting i attended was through zoom but...

my time using zoom has been a good expeiences most of the meeting i attended was through zoom but as i said earlier it sometimes the video will just go off or your app during an event will just shut down

Pros

i like zoom because is flexible and easy to use as well and it is a friendly user. anyone can use zoom for their meetings or conference

Cons

my proble with it is that, during the meeting session the app just closes and this interrupts the meeting for the user and secondly the sound that most at time crashes

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Zoom makes my world truly connected!

Reviewed on 16/08/2024

An amazing tool that allows me to connect with others all over the world.

An amazing tool that allows me to connect with others all over the world.

Pros

I love that I can have virtual meetings with my family and clients all over the world. Makes my world truly connected.

Cons

On a few occasions, I have experienced technical difficulties like others not hearing me on the Zoom call even when the audio test shows that the microphone is working. Hasn't happened often but when it does it can be frustrating.

Jesse
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoom Workplace With All Modules

Reviewed on 17/11/2024

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for...

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for task and team scheduling, client and employee engagement as well as session recording.

Pros

Quality full 3Divii VC, web and audio VOip native calls. Simplified setting and plugins for everyone.
Possession of pre-made blocks (custom LMS) for drag and drop easing rich text editor. Being lightweight to integrate simply with other IT product tools.

Cons

Since it has fully improved my growing firm, I have zero regret to air.

Chidz
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An Incredible And Transparent Software

Reviewed on 26/11/2024

Zoom Workplace has nice features like Screen and Video Capture software. This help me create nice...

Zoom Workplace has nice features like Screen and Video Capture software. This help me create nice videos.

Pros

Zoom Workplace has a rapid response customer service team. They help you when you are stack. I love Zoom Workplace for it has productive bots software which are Automated to do certain tasks. Zoom Workplace is easy to use.

Cons

This software is easy to use and has no dislikes.

Nainika
Nainika
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best tool for video collaboration

Reviewed on 15/09/2024

It is highly positive because of the ease of implementation and use. The quality of the video is...

It is highly positive because of the ease of implementation and use. The quality of the video is very good.

Pros

It is a very user friendly tool which helps in remote connection. It integrates with various other tools easily and it has features like screen sharing, document and live chat. It has also 24/7 customer support.

Cons

There is no major setback about this tool.

Kat
Kat
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

On Point with flying colors

Reviewed on 21/09/2024

I have has several attempts in attendance with meetings held on Zoom from multiple companies. Zoom...

I have has several attempts in attendance with meetings held on Zoom from multiple companies. Zoom was easy in navigating; logging into each meeting was easy accessible.

Pros

Time sensitivity is completely accurate. While the video camera, exposure seems/feels like you are amongst others live, in real time. Others in the group setting have complained about the lack of audio; there were no cough ups on my end. Sound came through like a charm.

Cons

No complaints found on my part. The accuracy was right on track.

Olaoluwa
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoom Zoom!Just Zoom It.

Reviewed on 02/10/2024

Pros

I like that I can control users who join,allow them to speak or not,or show their cameras or not.The screen sharing feature is also very helpful.I don't have to worry about data integrity plus we can not only store files and documents in the cloud but also have online video charts which is an add on.The stability of Zoom makes it the premier online video conferencing for us.

Cons

Zoom does have some issues with connectivity,I have frequent microphone issues and have had to drop a few calls along the way.

Ana
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Learning Session

Reviewed on 03/07/2024

My overall experience with Zoom Workplace has been highly positive. The platform excels in...

My overall experience with Zoom Workplace has been highly positive. The platform excels in providing a robust and reliable environment for virtual meetings and collaborations. The user-friendly interface makes it easy to schedule, join, and manage meetings, ensuring that communication flows smoothly within our team. The high-quality video and audio, coupled with features like screen sharing, breakout rooms, and meeting recordings, significantly enhance our productivity and engagement.

Pros

What I liked most about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform. The ease of scheduling and joining meetings, along with the intuitive interface, makes it simple for team members to connect, regardless of their technical proficiency. The video and audio quality are consistently excellent, even in large meetings, which ensures clear and effective communication. Additionally, the range of features, from screen sharing and breakout rooms to virtual backgrounds and meeting recordings, enhances productivity and makes it easier to manage and participate in virtual work environments. The reliability and comprehensive support provided by Zoom Workplace have made it an indispensable tool for our team's daily operations.

Cons

One of the limitations I found with Zoom Workplace is the inability to send text messages directly within the platform. I know this is something that is currently being worked on.

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoom Workplace: A Game Changer for Team work and remote Collaboration.

Reviewed on 06/06/2024

My peak of experience with Zoom Workplace has been affirmative because I have found that, it's...

My peak of experience with Zoom Workplace has been affirmative because I have found that, it's reliable platform and user friendly platform for conducting Webinars, Zoom virtual meetings and day to day training sessions.

Pros

What impressed me most about Zoom workplace includes it's ability for easy connecting with others and clients remotely, the convenience of virtual meetings ,the screen sharing feature and the overall user friendly interface which are ever perfect.

Cons

Didn't like some technical glitches, connectivity issues and fatigue from long video meetings.

Peter
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoom Workplace in Photography Industry

Reviewed on 22/08/2024

Pros

Zoom Workplace offers web conferencing capabilities which allows me to conduct company meetings online.

Cons

I use Zoom Workplace on a daily basis and I do not come across flaws on my end.

Wilcox
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great all around communication platform

Reviewed on 20/09/2024

Overall Zoom Workplace has been very reliable during meetings and has enhanced productivity as well...

Overall Zoom Workplace has been very reliable during meetings and has enhanced productivity as well as collaboration.

Pros

The best aspect of this platform its ease of use,video and audio clarity.I especially like the instant meeting feature which allows for a quick and seamless collaboration,making it a highly efficient tool for even remote work setting.

Cons

The notification can be at times be a hindrance especially the sound when someone joins late it can interrupt presentations,and the notification can't easily be turned off.

John
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

J.Mwangi Views on Zoom Workplace Utilization

Reviewed on 12/08/2024

Real-time online meeting scheduling in one place.

Real-time online meeting scheduling in one place.

Pros

How I am able to connect with customers and support junior Software Engineers via audio and video calls is what I like most about Zoom Workplace.

Cons

At the moment, I am experiencing zero flaws when using Zoom Workplace.

Nishant
Nishant
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

best meeting tool

Reviewed on 29/04/2024

Zoom Workplace combines chat, phone, video, and email into a single platform. This consolidation...

Zoom Workplace combines chat, phone, video, and email into a single platform. This consolidation streamlines communication, reduces context switching, and enhances productivity.according to my experience

Pros

Zoom Workplace combines various communication and collaboration tools into a single platform. Users can seamlessly switch between chat, phone, video, and email, reducing silos and streamlining workflows

Cons

Some users find the initial learning curve for adopting new collaboration tools challenging. While Zoom Workplace offers powerful features, getting accustomed to its interface and functionalities might take time.

Adeniran
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why I Prefer Zoom Workplace for A/V/W Conferencing

Reviewed on 08/12/2024

Pros

Zoom Workplace streamlines the entire process of conducting corporate meetings online which improves efficiency and saves time.

Cons

I have had no tough time while using Zoom Workplace to conduct corporate meetings.

Grace
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Remarkable Tool for A/V/W Conferencing

Reviewed on 11/11/2024

Sending and receiving large files online.

Audio and video calls.

Project collaboration.

Sending and receiving large files online.

Audio and video calls.

Project collaboration.

Pros

Zoom Workplace makes it super easy for me to coordinate with customers, colleagues and stakeholders through audio and video calls in real-time.

Cons

Ever since ai started using Zoom Workplace, I have never come across issues and bugs on my end.