Sapling

4.7 (244)
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People Operations Platform

Overall rating

4.7 /5
(244)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.7/5

98%
recommended this app
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244 Reviews for UK Users

Dominica
Dominica
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

I used for Onboarding at my new job

Reviewed on 08/08/2019

This was my very first time using it. So far, so good.

This was my very first time using it. So far, so good.

Pros

It was very user friendly and had a great interface. It also feels personal.

Cons

I actually can't think of anything right now but my boss did mention some back-end stuff. I guess I'll find out...

Kybrinna
Overall rating
  • Industry: Medical Practice
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Sapling competition

Reviewed on 08/05/2019

It has been good. It is a solid software and has a very knowledgeable staff. While there is always...

It has been good. It is a solid software and has a very knowledgeable staff. While there is always room for improvement, being progressive with review offerings will make the technology community buzz.

Pros

User interface is awesome:
With todays fast pace demand for more intuitive interfacing technoligies and data recovery, Sapling does a great job in addressing the everyday technical issues from recruiting to onboarding completion and document storage issues. While automization can result in cumbersom changes to workflows and clunky tasking, Saplings User interface is Simple, Clean and visually organized in it's step process.

Cons

Feed creation and implementation process:
There are some setup quirks in site formating, email notifications to New Hires, and communications configurations between softwares. As a Client I know that not all are technologically gifted in the architect of development and operational implementation. It would be beneficial if Sapling's implementation team had some one on one forcast requirements of the Client and the HRIS Software Support team. I was looped in after the 3rd implementation attempt had crashed. Reporting and file creators along with Software team's communications feed and Market place implementation staff been in on this - one on one confrencing, a robust "sandboxing," and a slower sectioned rollout occured. I think this would have gone A-LOT smoother.
Technical support:
A week? Seriously? No other offerings or work arounds? Especially for mutistate companies.
Verbage visibility:
Soft gray is very hard on the eyes. Backlit screens and overhead florescents make it difficult - even with a difuser. Wish you could use your purple or a medium blue color that would differentiate between titles etc. and information entered.

Neehar
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Onboarding

Reviewed on 20/06/2019

Pros

The UI/UX had a nice interface, and it was relatively simple to navigate.

Cons

The forms I was trying to sign kept erroring-out and the close button disappeared. I had to refresh and reenter tons of information ~three~ times. This was particularly annoying because it was sensitive data like bank account info and SSN.

Renee
Overall rating
  • Industry: Fund-Raising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Modern application with a simple concept

Reviewed on 24/09/2018

Getting my hands on this new software has been a great experience I can access all the things I...

Getting my hands on this new software has been a great experience I can access all the things I need and it keeps me updated on everything I need to know that is going on with not only my self but my team memeber I would highly recommend this software to anyone who wants a software that gets the job done all in one place

Pros

The innovative technology that allows you to not only have easy access to your profile and your team memebers, but other leaders and team members in different locations to all be able to communicate and help one another. Also it’s as if your at a one stop shop from easy accessible tabs to keep track of your daily tasks to making keeping track of all of your information safer and quicker than ever.

Cons

This software is awesome if your using it from a pc if your using a mobile device and could be a little frustrating to access certain things. Which could easily be solved by flipping your phone into the horizontally direction a lot of the tabs you wouldn’t previously have see will now appear making everything to slot smoother.

Response from Kallidus

Thanks so much for this insightful feedback. We truly appreciate your thorough feedback and use case scenarios. We are glad that Sapling is contributing to your success as a new hire.

We are sorry to hear about your mobile experience. But great news, we had a recent release to Sapling's mobile experience, which has optimized the overall mobile experience.

Wendy
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The support is extremely helpful as they genuinely strive to provide quality experience and...

Reviewed on 21/02/2018

Streamlined and reduced manual work through automation and integration.

Streamlined and reduced manual work through automation and integration.

Pros

The software streamlined our processes and reduced manual work through integrations and automation. The org chart also met our needs through the printable PDF feature for the leaders of the company.

Cons

When we started using Sapling, we ran into bugs and problematic nuances like any new technology; however, the software has transformed and grown significantly as Sapling always seek ways to improve.

Response from Kallidus

Thank you for your feedback. We are thrilled to hear that Sapling has been essential to ensuring that your processes are streamlined.

You are correct, in the last few months, we have made multiple changes to ensure that we are constantly improving our platform.

Brittany
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sapling is an effective onboarding tool - it's user-friendly for all current and future...

Reviewed on 20/02/2018

Easy ability to onboard new hires and ensure that they have all the right information, access and...

Easy ability to onboard new hires and ensure that they have all the right information, access and set up before they arrive on their first day.

Pros

Easy of use and the ability for many people to use it (HR, recruiting, manager, employees and new hires). The support of the tool is excellent too. Sapling has customer success reps who are almost always available to assist with any features or requests.

Cons

The new layout is a little more confusing to use than the old one and slightly more clunky. Once you get used to it, it's not so bad.

Lyssa
Overall rating
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Super User Friendly

Reviewed on 12/04/2019

I am completing a on boarding experience with a company. I love how easy it is to see everything...

I am completing a on boarding experience with a company. I love how easy it is to see everything in one spot, communicate with all team members and members of management, and send them necessary information (ie: documents)

Pros

User Friendly, explained the process step by step, visually appealing layout

Cons

So far there is nothing that I dislike about this software.

Rao
Rao
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Straightforward but form filling is hard

Reviewed on 03/01/2019

Pros

Straightforward for the most part, and I get to see my future coworker's faces before I start

Cons

No additional help given for tax forms, and some tax forms that require a worksheet don't have the worksheet lines fillable.

Edgar
Edgar
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sapling first experience review (Edgar Zapeka)

Reviewed on 19/01/2019

Pros

The software is very nice looks, pleasant to use. Intuitive and easy to get help. Well organized.

Cons

The navigation could be better. No easy way to resubmit documents.

Alex
Alex
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great pre-boarding experience

Reviewed on 17/04/2019

super easy and pleasant

super easy and pleasant

Pros

the user-friendly interface; ease of navigation

Cons

not exactly sure when I am "done" with an action item, and when I'm expected to mark it as "done"

Natasha
Natasha
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple yet powerful

Reviewed on 18/06/2018

Pros

Sapling's end user interface is super intuitive and friendly to our end users. It's easy to understand and I love that everything is paperless! It has saved our HR team countless hours shuffling and filing paperwork.

Cons

It will be great for Sapling to continue to build out their API integrations with our HR software service providers in the future. So far the integration with ADP works fairly well.

Response from Kallidus

Hi Natasha! We truly appreciate your insights.

We are happy to hear that Sapling has been intuitive and user friendly not only for yourself, but the broader team. But most importantly we are happy to hear that Sapling has been saving you time on manual work since that time can now be used to refocus from people admin to people strategy.

We are also always looking to improve our product and have released Sapling's API.

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Super easy to receive and complete tasks. I don't like how often I get signed out though.

Reviewed on 13/07/2018

I know exactly what I'm supposed to be doing any any given time during our work week. Particularly...

I know exactly what I'm supposed to be doing any any given time during our work week. Particularly helpful when onboarding to a new company.

Pros

Everything is simply labeled and easy to find. Menus are minimal in length so I can find stuff, the colors are not garish, the work flows are intuitive.

Cons

I get logged out after some minuscule amount of time. Sometimes I get massive amounts of lag in between screens, which is frustrating and I over-click

Response from Kallidus

We value your feedback and thank you for taking the time. We are glad to hear that Sapling has provided you with a source of truth to ensure you are successful with your day to day flow.

In regards to the logout issue, we had a release that allows for this setting to be updated on the company level. Previously, after being idle for a few minutes the system would log you out for security purposes. But this should no longer be an issue.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great So Far

Reviewed on 16/02/2021

So far so good. I haven't heard any complaints and it gets the job done. I don't know what the...

So far so good. I haven't heard any complaints and it gets the job done. I don't know what the price is, but it seems more cost-effective than others for what we use it for.

Pros

It has been easy to use out of the box. The time management piece is simplistic. The historical export of data from the previous provider seems to be working.

The company page also seems inviting for new employees, it is all branded well.

Cons

The one thing I wish it had was a google calendar integration that allows you to add it to your own calendar and the company calendar after PTO has been approved. I feel like we had this from Zenefits, and it is a real pain to deal with.

The UI seems a bit dated.

Jenn
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quality Pre-Boarding for Future Employees

Reviewed on 20/08/2019

Our experience with Sapling was amazing from selection to going live. Estefany was our point of...

Our experience with Sapling was amazing from selection to going live. Estefany was our point of contact through the implementation process and she was incredibly organized, thorough and helpful. It was really an amazing experience.

Pros

I love that the tool integrates seamlessly with Greenhouse and WorkforceNow, that it's easy to use, that it's visually appealing and customizable.

Cons

It works great, unfortunately I need to enter 40 characters in this box.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super Easy On-Boarding Experience

Reviewed on 15/11/2018

My overall experience was positive! First day on boarding can be a lot of new information to work...

My overall experience was positive! First day on boarding can be a lot of new information to work through but this was very approachable and seamless.

Pros

I liked how easy it was to navigate Sapling, I used it to start my on boarding at a new job. The interface and functionality was super easy to understand, I found it easy to go through each task and complete them.

Cons

This is minor, but when exploring to find my team I constantly had to click "see more team members" to load more people, maybe a scroll or some other type of way to load this info might be helpful? I found myself clicking this button 4-5+ times and eventually moved on.

Response from Kallidus

Thank you for taking the time to write a such a detailed review.

It's great to hear what you like best about Sapling and how Sapling has provided you with the tools necessary to ensure a that you are first day.

We truly appreciate you also proving us with suggestions based on your user experience. This type of feedback is essential to ensure we we can improve our platform.

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for studying!

Reviewed on 11/04/2019

Pros

I like that sapling offers college students homework assignments through their site.

Cons

I haven't encountered any issues so far using sapling.

Verified Reviewer
Overall rating
  • Industry: Computer Networking
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Super simple!

Reviewed on 16/04/2019

Awesome! I'm a new hire at my company and this is honestly the best onboarding experience I have...

Awesome! I'm a new hire at my company and this is honestly the best onboarding experience I have ever had - and Sapling has been a huge part of that.

Pros

I love how simple it is to create a profile and complete tasks. I also really enjoy how easy it is to navigate around others' profiles and see how everyone connects re: managers and organizational structure.

Cons

The tasks can stack up and it would be nice to have a way to sort them a little more manually.

Pablo
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The most practical HR tool

Reviewed on 31/05/2022

Has eased my processes and fastened every authorization, request, etc

Has eased my processes and fastened every authorization, request, etc

Pros

It arranges everything you need to Onboard and manage a team. Very easy and user-friendly interphase

Cons

The least favorable tool or that could improve is the payroll platform

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy and simple to use!

Reviewed on 20/11/2018

Pros

Sapling is easy and simple to use with a great and friendly User Interface. Highly recommended.

Cons

I haven't came across any problem yet as I'm a new user and I find it super easy to use!

Response from Kallidus

Thank you for taking the time to leave your feedback. We are happy to hear that you find the platform intuitive and informative. As you continue using the platform, we encourage you to provide us with any feedback.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

There were some technical glitches but overall a good experience

Reviewed on 15/07/2018

Pros

I love the task center, it made onboarding easy. I'm not a fan of text box minimums on reviews......

Cons

I didn't like that there were authentication scenarios that were not addressed, like being logged in for the first time and my session expiring led to some weird interactions of having to log out entirely and start over.

Also, some tasks wouldn't show up in the list until I deleted my cookies and started over. (I actually contacted your support team about it).

Response from Kallidus

Thank you for your feedback and sharing your experience with us. We hope our support team was able to ensure that these issues were fixed.

Hope that your experienced has improved since, and we are glad to hear that overall your experience was a good one.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A good tool!

Reviewed on 05/03/2019

Pros

Sapling has really streamlined our new hire on boarding and made my life 10x easier.

Cons

I think the product still has a long way to go - every other week I feel like something is breaking or I have a weird glitch and that can't be explained.

Brittany
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of Sapling

Reviewed on 06/10/2018

Pros

I liked that i was able to use sapling not only on my computer but on my phone as well. It helps being in the field and still able to check in with each different team in different channels

Cons

One complaint I have, and i also just signed up for the service so i could be doing something wrong, but one complaint would be the notifications, once i click onto the messages that i received the notification from, the number don't always go away

Response from Kallidus

Congrats on the new role and we truly appreciate your feedback. We are always looking to improve our product.

In regards to tasks, once you complete them, they should be marked as completed immediately. We looked into this and as soon as the assignee completes the task, Sapling removes it from either the pending or overdue states and moves it over to the complete state. If you encounter this again, please reach out to us at [email protected].

Anna
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Sapling for students

Reviewed on 29/08/2019

Good once it was set up.

Good once it was set up.

Pros

It was easy to navigate and see what was due and when the due dates were. It also gave good feedback when a question was answered wrong on how to answer it correctly.

Cons

It was difficult to get it to match up and open in my browser. I had to contact customer support, but customer support was very helpful and helped me resolve the problem quickly.

Alice
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

easy to use, smooth clean interface

Reviewed on 13/07/2018

Pros

It seems pretty flexible. My HR organized the info needed into logical sections. The documents I needed to review were obvious. Progress was obvious and visible. I like that on the dashboard, the # of tasks I still need to complete is prominent.

Cons

Wish I could save the work in an incomplete section, so that even if I didn't fill out required fields, I can come back later and continue where I left off.

Response from Kallidus

Thank you for taking the time to review us! I know this can be time consuming and frustrating and can see why this would add big value to the preboarding experience.

Our design team is working hard to make the necessary changes to ensure the process is as smooth as possible. Having information automatically saved, is one of their end goals.

Verified Reviewer
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

takes time getting used to it

Reviewed on 26/11/2018

Pros

helpful to have tasks organized by tabs, with overview of numbers

Cons

no confirmation about forms being complete

Response from Kallidus

Thank you for taking the time to leave your feedback.

We are happy to hear that you find the platform helpful to ensure completion of tasks and other action items prior to your first day.

In regards to documents completion, once you complete the document you should see the status update from Incomplete to Complete. Please reach out if this is not the case to [email protected].