Digital Business Transformation Suite Reviews
Digital Business Transformation Suite
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21 Reviews for UK Users
- Industry: Aviation & Aerospace
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Process Management Solution
Reviewed on 30/10/2018
We were able to migrate from a functional based document system to a process based integrated...
We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.
Pros
The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.
Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.
Cons
The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Unlocking the Potential of Digital Business Transformation with the Digital Business Transforma...
Reviewed on 06/01/2023
Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial...
Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business.
Pros
The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs.
Cons
Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses.
- Industry: Building Materials
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Doesn't work as advertised and sold
Reviewed on 31/05/2021
So far we haven't realized any ROI with this solution. we thought it would help us streamline...
So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless.
The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything.
Pros
Web based solution
Can generate a document based on data
Multi lingual data of same process
Cons
Not easy to use and unattractive UI
Most of the features are incomplete or don't work
Too many bugs
Weak support
Not a true SaaS Deployment
- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for implementing BPM, with capabilities that go beyond the traditional BPM...
Reviewed on 16/09/2020
While it was still early days, Interfacing's Digital Business Transformation Suite platform...
While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded.
Pros
The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes.
The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.
Cons
There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal.
Reasons for Switching to Digital Business Transformation Suite
We narrowed down the choice from 6 to 2, which were Interfacing's Digital Business Transformation Suite and Signavio. While the pricing was relatively close, Interfacing was cheaper and we found them easier to engage and work with during the selection process. We also found the platform offered a broader range of capabilities and was more configurable and customisable than Signavio.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding BPM features at affordable price
Reviewed on 18/02/2019
We've been using it since more than 10 years...and it keeps getting better every year.
We've been using it since more than 10 years...and it keeps getting better every year.
Pros
Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.
Cons
The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EPC
Reviewed on 07/11/2018
Pros
This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software.
Cons
User navigation and Report Writing.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive software solution for enterprise management solutions
Reviewed on 10/07/2022
Good management tool. Have every possible option to work from remote locations due to the advanced...
Good management tool. Have every possible option to work from remote locations due to the advanced software and internet calling with videos. I did finished my meeting and hope to see more progress.
Pros
It is the most suitable software for a growing business and the Return on investment is worthy. Not only the software aspect but also cyber security aspects are taken into consideration.
Cons
Always internet data is needed that the problem. No offline version. Need high-quality tutorial to learn this beautiful app.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A game changer
Reviewed on 14/08/2018
Interfacing's EPC suite has been a true game changer for our business. We had started off by...
Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.
Pros
Technically very mature system, incredibly powerful, good scalability, excellent support.
Cons
If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Promoting continuous process improvement in the organization.
Reviewed on 09/08/2018
Pros
The following answer is arranged based on significance:
1) Ease of use;
2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry;
3) Very good maintenance support;
4) Competitively priced vis-a-vis other BPMS applications
Cons
1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Better understanding of organizations
Reviewed on 28/02/2019
I was fully satisfied to use the software during a long program for modernisation of institutional...
I was fully satisfied to use the software during a long program for modernisation of institutional organization.
The tool allows me to ask the right questions and make very easy all the deliverables to be produced after the analysis phase of the work.
Pros
Tool allows to capture and share all pertinent informations on the organizations in a very easy way.
All the main objects can be documented with precision and sustainability within the tool thanks to the libraries.
All the support you need is easily accessible in case of emergency or planified need.
Very smart and demonstrative tool to improve the common understanding within the company or even with business partners.
Cons
We needed Java versions back in the days that were sometimes complicated to install in the right version on the computers.
- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
TOP
Reviewed on 27/05/2020
I take care of EDM, so I use it every day.
I take care of EDM, so I use it every day.
Pros
These features, its visual, the support service
Cons
How to explain: the fact of having set up the project in 4 months without knowing how the software worked, I think we should have done it differently.
- Industry: Aviation & Aerospace
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Digital Business Processes Enablement
Reviewed on 07/08/2018
Realizing the optimal use of software assets in the enterprise for e-enabling all business...
Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same.
Pros
Very intuitive, easy to learn, modern and very flexible across the enterprise
Cons
N/A - Any and all challenges with the software since I have been using it have been well addressed with version releases and changes
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software for digital transformation
Reviewed on 14/08/2018
Pros
Very easy to use, user friendly for all types of employees throughout the company
Cons
No significant cons to mention at this time
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive and Simple navigation
Reviewed on 19/02/2019
Pros
Easy to use, intuitive, friendly front-end, very simple to navigate in, the multilingual support is very accurate and on time, comprehensive modules and features.
Cons
The reporting tool is kind simple, with simple and plane reports, some of them could be improved.
- Industry: Information Services
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A worthy investment..
Reviewed on 10/08/2018
It was pivotal in our drive to really implement an organizational tool to develop and monitor key...
It was pivotal in our drive to really implement an organizational tool to develop and monitor key business strategies for our service operations.
Pros
I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.
Cons
UI can still be improved. This affects usability and adaption.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best
Reviewed on 13/02/2019
We saved so much time, everything is at the same place !
We saved so much time, everything is at the same place !
Pros
EPC is very easy to learn and use. The customer service is always here if we have questions. I recommend EPC for every business who wants to regroup everything in one and unique plattform.
Cons
I can't think of anything at the moment.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software, AMAZING support team!
Reviewed on 08/03/2019
Pros
Ease of use. Very intuitive front end. SaaS model is so much easier now than the on premise versions I've used in the past.
Cons
There is nothing I don't like about EPC.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing !
Reviewed on 11/02/2019
Ease to use !
Ease to use !
Pros
powerful tool, simple navigation,
multilingual support
Cons
Nothing, It's realy simple. Every compagnie must have it.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent solution
Reviewed on 11/08/2018
Better business understanding across the organization
Better business understanding across the organization
Pros
So rich in functionalities and still so easy to use
Cons
Hard to say, it overcame our expectations
- Industry: Transportation/Trucking/Railroad
- Company size: 501–1,000 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
My review
Reviewed on 18/01/2019
Will help standardized the business process of a growing business. For to be processes.
Will help standardized the business process of a growing business. For to be processes.
Pros
it follows the best practices
its navigation is standardized
all business information can be centralized in the software
Cons
To be optimal in the use of EPC, you need to set your business architecture prior to modeling and it takes time. It is not well understood in the majority of organizations.
- Industry: Government Administration
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Très content de vous recommander cette solution
Reviewed on 23/02/2023
Pros
Excellente plateforme pour la gestion des processus intégrées.
Cons
Je dois dire que je ne vois pas beaucoup de limitations. J'ai apporté quelques suggestions d'améliorations, qui ont été pris en compte.
