PayJunction Reviews

Love the integration in Sycle, efficency of posting payments, tracking payment methods, & assistance with insufficient fund issues with customers. Customer service has been pleasant to work with & helpful.

I don't care for the length of time it takes for funds to transfer for check payments. The refund process needs to be improved between it & Sycle.

It is simple to send payment links and has a straightforward UI. Able to recharge credit card on file and issue refunds smoothly.

Unable to transmit to our managent system every night for a few hours

Payjunction allows our veterinary PMS, ezyVet, to seamlessly take credit card payments in one step. No more mismatched end of day sheets - everything happens in one step so everything always matches. Also the ability to send remote payment links for people picking up medications or for people that need to pay a bill has been wonderful as well.

I truly don't have anything I'd want updated on Payjunction's end.

The ability to email receipts and look up past transactions. Flawless processing and great archiving.

No concerns other than lack of function if no internet. Don't like minimum monthly usage fees which don't show up on statments.

pay junction makes it easy for us to take patient's payments over the phone because we can email the charge directly to them to sign while still on the phone.

I don't have any cons about pay junction.

The SmartTerminals process chip-enabled credit cards very quickly (3-4 seconds) which our patients love.

The online payment portal is not integrated with our billing system. Patient payments online require manual posting to enter our billing system.

How user-friendly it really is! The staff was up and running with it very quickly. It took a very short amount of training time for the staff to get comfortable using it. Highly recommend this product!

At this time, we have not found any issues with this software. It is compatible with our computer system and it integrates very well with our management system. Highly recommend Payjuction!

We have clients that want to accept payments on their websites, whether it's for future or past services (so not e-commerce) and had been looking for the most affordable way to do so. PayJunction seems to be the most affordable in this arena.

The UI wasn't as customizable as we wanted, especially for the buttons they provide.

No more little credit card slips and boxes of receipts to store! The time it takes to make the deposits everyday is less than half the time it took on our old system.

Payjunction is very user friendly. Simply enter your information for the client along with the amount and you are done. I love that we can void transactions or edit transactions. Payjunction chip reader is so quick our clients are continually commenting about not having to wait! It is much quicker than our previous software. I like the internet connection which I believe helps with the speed of our transactions.

The only thing I like least is that when the power is out or internet is down we are unable to operate,,BUT...that's with any credit card processing.

We get our money fast and it is very easy to use and setup. Support is great and very easy to reach a real person. Outstanding customer service!

We really are satisfied with the software and if we could get a chip reader for less money that would be a real perk. Not willing to pay the going rate to protect ourselves as we are in a community and area that hasn't had to worry about fraud issues. I also would like a signer pad that did not have such a glare with light. It's probably something that can be updated, but I have never been asked or offered any updated equipment.

I like the fact that you can pull up reports with ease. As well as all transaction history either from the daily reports or from the search button. Issuing refunds and voiding transactions are also very easy and I like that it sends the customer a copy of the receipt when issuing a refund.

I was told we can't issue a refund after a year unless we contact customer services. That is the only thing I do not like about the software.

Easy to use, helps collect payments without too much though, great customer service!

Limits on transactions and occasional confusing aspects of the software.

So easy to use and everything I would want is right there. Refunds are effortless. Researching transactions is fast and easy. Information I only hoped to get from other processors I have used is already provided on the website in an easy to retrieve form. The virtual online terminals are so easy to use and the signature capture is tracked. Love it !

I love everything about PayJunction software.

The ability to do payment plans with our clients and either debit a checking account or charge a credit card really helps us manage our accounts better. I also love not having slips with signatures.

I don't like that certain cards have the client have to call and approve for it for our type of business. I don't like the 3-5 days delay for debits to come back to us.

Information is immediately at your fingertips. It is easy to check on previous transactions or to process a current transaction.

Systems logs you out with no activity in just a few minutes (it'd be nice to have the cut off time to be at least 10 min.)

screens and menus are user friendly. the times i've used customer service either due to an user error or any other error they've provided solutions and courteous service.

when the internet is down we do not have any access to this software hence it doesn't help us. do not know if there is an offline option.

Recurring billing along with end of day reconciliation. Smart Terminal faces the customer for their purchases. Numerous ways for them to pay.

I like Payjunction because :
1- solve your problem so fast
2- We have been working with Pay junction more than 15 years.
3- They are so professional and friendly.
4-We are grateful working with Payjunction.
5-I could get all the information that I need online.

Friendly software. It is so easy to make report .

I really like the interface. easy to search for past transactions and recharge regular customers. you can void easily if you make a mistake.

not really a software issue but sometimes the card reader can be slow, have had to reboot it at times when it stops working.

What I like most about this software is that I like that there multiple ways to search for payments that patients have made.

What I like least about this product is when printing sometimes not all the information prints out on the receipt that you can see when searching for a payment. For example if I search a for a patient using their account number, sometimes the account number prints our on the receipt and sometimes it does not print. I wish all receipts would print the same.

PayJuction is very user friendly.
Has great sorting options.
And overall is pleasing to the eye when working with in the website.

I like everything about it.
It is simple to use and very effective.
No issues from me.

Our office staff thinks that payjunction is very user friendly

Have not found any dislikes yet when of if we do I will contact them