---
description: Learn how Serviceform can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Serviceform.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Serviceform Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [Serviceform](/software/113479/serviceform)

# Serviceform

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> Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.
> 
> Verdict: Rated **4.6/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Serviceform

• Capture more leads from your website - Engage visitors in real time and collect contact details through AI agents, chatbots, and forms at key moments in the journey.&#10;&#10;• Respond to visitors instantly - Answer common questions automatically while giving customers the option to connect with a human agent when needed.&#10;&#10;• Reduce manual workload for sales and support teams - Automate repetitive inquiries and lead qualification to help teams focus on high-value conversations.&#10;&#10;• Improve conversion rates across key pages - Guide visitors through products, services, or next steps without interrupting their browsing experience.&#10;&#10;• Maintain conversation context across interactions - Keep conversations active as visitors move through the website, reducing drop-offs and repeated questions.&#10;&#10;• Centralize customer conversations - Manage website and supported channel conversations from a single inbox to improve collaboration and response times.&#10;&#10;• Customize workflows without technical effort - Configure conversation flows, messages, and forms to match business needs without coding.&#10;&#10;• Gain visibility into performance and visitor behavior - Track engagement, conversation activity, and lead generation to understand what drives results.&#10;&#10;• Scale customer communication efficiently - Handle higher conversation volumes without increasing team size through automation and smart routing.&#10;&#10;• Adapt to multiple industries and use cases&#10;Support ecommerce, real estate, automotive, and education workflows with flexible configuration options.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 30 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Serviceform
- **Location**: Vantaa, Finland, Finland
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Conversion suite: &#10;&#10;• Basic: $261/month&#10;• Pro: $521/month&#10;• Premium: Ask us&#10;&#10;Ourly Meeting Scheduler: &#10;• $15 / User / month (1 - 9 users)&#10;• $12 / User / month (10 - 49 users)&#10;• $9 / User / month (50+ users)&#10;&#10;Flex for CRM, Tasks, and Ticket Management:&#10;• $19 / User / month&#10;&#10;Cookie Controller:&#10;• $11 / month&#10;&#10;Social Inbox:&#10;• $19 / User / month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Finnish, German, Spanish, Swedish
- **Available Countries**: Canada, Finland, France, Italy, Spain, Sweden, United Kingdom, United States

## Features

- A/B Testing
- AI Copilot
- AI/Machine Learning
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Routing
- Automated Scheduling
- Autoresponders
- Availability Management
- Booking Management
- CRM
- Calendar Sync
- Campaign Management
- Chat/Messaging
- Chatbot
- Client Database

## Integrations (12 total)

- AWeber
- Drupal
- Instapage
- Joomla
- Meta for Business
- PrestaShop
- Shopify
- Squarespace
- Unbounce
- Weebly
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.co.uk/directory/316/appointments-scheduling/software)

## Related Categories

- [Forms Automation Software](https://www.getapp.co.uk/directory/589/forms-automation/software)
- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)
- [All-in-One Marketing Platform Software](https://www.getapp.co.uk/directory/310/online-marketing/software)

## Alternatives

1. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (5726 reviews)
2. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1131 reviews)
3. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3042 reviews)
4. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (984 reviews)
5. [EngageBay CRM](https://www.getapp.co.uk/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "Software necesario para alcanzar el objetivo de atención de calidad al cliente 24/7" — 5.0/5

> **Alfonso** | *12 April 2023* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Realmente los potenciales clientes interactúan con el chatboot y las preguntas que realizan, facilitan la posterior labor de atención al cliente, es decir, sabemos que tenemos una persona interesada, las cuestiones que pretende resolver y el sincero interés del cliente al solicitar una atención personalizada.
> 
> **Cons**: En principio, no tengo nada que comentar en este sentido, pues el equipo técnico y comercial son profesionales honestos que siempre están dispuestos a cualquier propuesta de mejora y te brindan una atención personal y profesional.
> 
> Excelente, tanto por el software como por el equipo humano que hay detrás.

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### "Reseña sobre el Chatbot de Serviceform" — 5.0/5

> **Almudena** | *4 April 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Tiene un panel de control muy sencillo e intuitivo. Sus estadísticas son muy completas.
> 
> **Cons**: No echo nada de menos. Es muy completo. Quizás que algunos leads dejan datos falsos (pero eso ya no depende del chat)
> 
> Actualmente es una herramienta bastante importante para la captación de leads cualificados en nuestra empresa.

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### "Una herramienta muy valiosa en el día a día" — 5.0/5

> **Sara** | *13 April 2023* | Professional Training & Coaching | Recommendation rating: 9.0/10
> 
> **Pros**: Es muy fácil de utilizar, no perdemos interesados en nuestros productos por no poder atender o no estar fisicamente en el centro de trabajo.
> 
> **Cons**: Al principio nos fue un poco complicado dar de alta a los agentes que iban a gestionar el chat live..una vez hecho va todo perfecto.
> 
> La idea de utilizar un servicio de este tipo era no perder interesados en periodos en que el centro está cerrado por vacaciones, o los fines de semana...y podemos decir que el objetivo se ha conseguido por lo que recomendamos serviceform a todas aquellas personas interesadas en adquirir un producto de estas características.

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### "Recomendables al 100%" — 5.0/5

> **Cristina** | *29 March 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: La atención al cliente, el asesoramiento personsalizado y la conversión recibida de leads con la herramienta de chatbot.
> 
> **Cons**: Nada, la verdad que los servicios contratados me dan resultados

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### "Muy recomendable" — 5.0/5

> **Jaqueline** | *6 April 2023* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Estamos muy contento con ellos ya que nos han dado la oportunidad de poder ofrecer un servicio extra a nuestros clientes con los chatsboots.
> 
> **Cons**: No tenemos ninguna queja con el servicio.
> 
> Estamos contentos de poder contar con ellos ya que siempre están predispuestos a resolver todas nuestras dudas, a apoyarnos en las mejoras que queremos implementar y hacer realidad nuestras necesidades con los chatsboots. Muy recomendable

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/113479/serviceform)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/113479/serviceform> |
| de-AT | <https://www.getapp.at/software/113479/serviceform> |
| en | <https://www.getapp.com/customer-management-software/a/serviceform/> |
| en-AE | <https://www.getapp.ae/software/113479/serviceform> |
| en-AU | <https://www.getapp.com.au/software/113479/serviceform> |
| en-CA | <https://www.getapp.ca/software/113479/serviceform> |
| en-GB | <https://www.getapp.co.uk/software/113479/serviceform> |
| en-IE | <https://www.getapp.ie/software/113479/serviceform> |
| en-NZ | <https://www.getapp.co.nz/software/113479/serviceform> |
| en-SG | <https://www.getapp.sg/software/113479/serviceform> |
| en-ZA | <https://www.getapp.za.com/software/113479/serviceform> |
| fr | <https://www.getapp.fr/software/113479/serviceform> |
| fr-BE | <https://fr.getapp.be/software/113479/serviceform> |
| fr-CA | <https://fr.getapp.ca/software/113479/serviceform> |

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